Remember: In the flat world you don’t get just your humiliation dished out to you fiber-optically. You also get your pride dished out to you fiber-optically. An Indian help-line operator suddenly knows, in real time, all about how one of his compatriots is representing India half a world away, and it makes him feel better about himself.
The French Revolution, the American Revolution, the Indian democracy, and even eBay are all based on social contracts whose dominant feature is that authority comes from the bottom up, and people can and do feel self-empowered to improve their lot. People living in such contexts tend to spend their time focusing on what to do next, not on whom to blame next.
The Curse of Oil
Nothing has contributed more to retarding the emergence of a democratic context in places like Venezuela, Nigeria, Saudi Arabia, and Iran than the curse of oil. As long as the monarchs and dictators who run these oil states can get rich by drilling their natural resources—as opposed to drilling the natural talents and energy of their people—they can stay in office forever. They can use oil money to monopolize all the instruments of power—army, police, and intelligence—and never have to introduce real transparency or power sharing. All they have to do is capture and hold the oil tap. They never have to tax their people, so the relationship between ruler and ruled is highly distorted. Without taxation, there is no representation. The rulers don’t really have to pay attention to the people or explain how they are spending their money—because they have not raised that money through taxes. That is why countries focused on tapping their oil wells always have weak or nonexistent institutions. Countries focused on tapping their people have to focus on developing real institutions, property rights, rule of law, independent courts, modern p. 461 education, foreign trade, foreign investment, freedom of thought, and scientific enquiry to get the most out of their men and women. In an essay in Foreign Affairs called “Saving Iraq from Its Oil” (July-August 2004), development economists Nancy Birdsall and Arvind Subramanian point out that “34 less-developed countries now boast significant oil and natural gas resources that constitute at least 30 percent of their total export revenue. Despite their riches, however, 12 of these countries’ annual per capita income remains below $1,500 . . . Moreover, two-thirds of the 34 countries are not democratic, and of those that are, only three score in the top half of Freedom House’s world rankings of political freedom.”
In other words, imagination is also a product of necessity—when the context you are living in simply does not allow you to indulge in certain escapist or radical fantasies, you don’t. Look where the most creative innovation is happening in the Arab-Muslim world today. It is in the places with little or no oil. As I noted earlier, Bahrain was one of the first Arab Gulf states to discover oil and was the first Arab Gulf state to run out of oil. And today it is the first Arab Gulf state to develop comprehensive labor reform for developing the skills of its own workers, the first to sign a free-trade agreement with the United States, and the first to hold a free and fair election, in which women could both run and vote. And which countries in that same region are paralyzed or actually rolling back reforms? Saudi Arabia and Iran, which are awash in oil money. On December 9, 2004, at a time when crude oil prices had soared to near $50 a barrel, The Economist did a special report from Iran, in which it noted, “Without oil at its present sky-high price, Iran’s economy would be in wretched straits. Oil provides about half the government’s revenue and at least 80% of export earnings. But, once again under the influence of zealots in parliament, the oil cash is being spent on boosting wasteful subsidies rather than on much-needed development and new technology.”
It is worthy of note that Jordan began upgrading its education system and privatizing, modernizing, and deregulating its economy starting in 1989—precisely when oil prices were way down and it could no longer rely on handouts from the Gulf oil states. In 1999, when Jordan signed p. 462 its free-trade agreement with the United States, its exports to America totaled $13 million. In 2004, Jordan exported over $1 billion of goods to America—things Jordanians made with their hands. The Jordanian government has also installed computers and broadband Internet in every school. Most important, in 2004, Jordan announced a reform of its education requirements for mosque prayer leaders. Traditionally, high school students in Jordan took an exam for college entrance, and those who did the best became doctors and engineers. Those who did the worst became mosque preachers. In 2004, Jordan decided to gradually phase in a new system. Henceforth, to become a mosque prayer leader, a young man will first have to get a B.A. in some other subject, and can study Islamic law only as a graduate degree—in order to encourage more young men of talent to go into the clergy and weed out those who were just “failing” into it. That is an important change in context that should pay dividends over time in the narratives that young Jordanians are nurtured upon in their mosques. “We had to go through a crisis to accept the need for reform,” said Jordan’s minister of planning, Bassem Awadallah.
There is no mother of invention like necessity, and only when falling oil prices force the leaders in the Middle East to change their contexts will they reform. People don’t change when you tell them they should. They change when they tell themselves they must. Or as Johns Hopkins foreign affairs professor Michael Mandelbaum puts it, “People don’t change when you tell them there is a better option. They change when they conclude that they have no other option.” Give me $10-a-barrel oil, and I will give you political and economic reform from Moscow to Riyadh to Iran. If America and its allies will not collaborate in bringing down the price of crude oil, their aspirations for reform in all these areas will be stillborn.
There is another factor to consider here. When you have to make things with your hands and then trade with others in order to flourish, not just dig an oil well in your own backyard, it inevitably broadens imagination and increases tolerance and trust. It is no accident that Muslim countries make up 20 percent of the world’s population but account for only 4 percent of world trade. When countries don’t make things anyone p. 463 else wants, they trade less, and less trade means less exchange of ideas and openness to the world. The most open, tolerant cities in the Muslim world today are its trading centers—Beirut, Istanbul, Jakarta, Dubai, Bahrain. The most open, tolerant cities in China are Hong Kong and Shanghai. The most closed cities in the world are in central Saudi Arabia, where no Christians, Hindus, Jews, or other non-Muslims are allowed to express their religions in public or build a house of worship, and, in the case of Mecca, even enter. Religions are the smelters and founders of imagination. The more any religion’s imagination—Hindu, Christian, Jewish, Muslim, Buddhist—is shaped in an isolated bubble, or in a dark cave, the more its imagination is likely to sail off in dangerous directions. People who are connected to the world and exposed to different cultures and perspectives are far more likely to develop the imagination of 11/9. People who are feeling disconnected, for whom personal freedom and fulfillment are a Utopian fantasy, are more likely to develop the imagination of 9/11.
Just One Good Example
Stanley Fischer, the former deputy managing director of the IMF, once remarked to me, “One good example is worth a thousand theories.” I believe that is true. Indeed, people do not change only when they must: They also change when they see that others—like themselves—have changed and flourished. Or as Michael Mandelbaum also points out, “People change as a result of what they notice, not just what they are told”—especially when what they notice is someone just like them doing well. As I pointed out in Chapter 10, there is only one Arab company that developed a world-class business strong enough to get itself listed on the Nasdaq, and that was Aramex. Every Jordanian, every Arab, should know and take pride in the Aramex story, the way every American knows the Apple and Microsoft and Dell stories. It is the example that is worth a thousand theories. It should be the role model of p. 464 a self-empowered Arab company, run by Arab brainpower and entrepreneurship, succeeding on the world sta
ge and enriching its own workers at the same time.
When Fadi Ghandour took Aramex public again in 2005, this time in Dubai, some four hundred Aramex employees from all over the Arab world who had stock options divided $14 million. I will never forget Fadi telling me how proud these employees were—some of them managers, some of them just delivery drivers. This windfall was going to enable them to buy homes or send their kids to better schools. Imagine the dignity that these people feel when they come back to their families and neighborhoods and tell everyone that they are going to build a new house because the world-class Arab company they work for has gone public. Imagine how much dignity they feel when they see themselves getting ahead by succeeding in the flat world—not in the traditional Middle Eastern way by inheritance, by selling land, or by getting a government contract—but by working for a real company, an Arab company. Just as it is no accident that there are no Indian Muslims in al-Qaeda, it is no accident that the three thousand Arab employees of Aramex want to deliver only packages that help economies grow and Arab people flourish—not suicide bombs.
Speaking of the Aramex employees with stock options, Ghandour said, “They all feel like owners. A lot of them came up to me and said, ‘Thank you, but I want to invest my options back in the company and be an investor in the new IPO.’ ”
Give me just one hundred more examples like Aramex, and I will start to give you a different context—and narrative.
From Untouchables to Untouchables
And while you are at it, give me one hundred Abraham Georges as well—individuals who step out of their context and set a different example can have such a huge impact on the imagination of so many others. One day in February 2004, I was resting in my hotel room in p. 465 Bangalore, when the phone rang. It was a young Indian woman who said she was attending a private journalism school on the outskirts of the city and wanted to know if I would come by and meet with her class. I’ve learned over the years that these sorts of accidental invitations often lead to interesting encounters, so I said, “What the heck, sure. I’ll come.” Two days later I drove ninety minutes from downtown Bangalore to an open field in which stood a lonely journalism school and dormitory. I was met at the door by a handsome, middle-aged Indian man named Abraham George. Born in Kerala, George served in the Indian Army, while his mother immigrated to the United States and went to work for NASA. George followed her, went on to study at NYU, started a software firm that specialized in international finance, sold it in 1998, and decided to come back to India and use his American-made fortune to try to change India from the bottom—the absolute bottom—up.
One thing George learned from his time in the United States was that without more responsible Indian newspapers and journalists, the country could never improve its governance. So he started a journalism school. As we sat in his office sipping juice, it quickly became apparent to me, though, that as proud as he was of his little journalism school, he was even more proud of the elementary school he had started in a village outside Bangalore populated by India’s lowest caste, the untouchables, who are not supposed even to get near Indians of a higher caste for fear that they will pollute the very air they breathe. George wanted to prove that if you gave these untouchable children access to the same technologies and solid education that have enabled other pockets of India to plug in and play with the flat world, they could do the same. The more he talked about the school, the more I wanted to see it and not talk journalism. So as soon as I finished speaking to his journalism students, we hopped into his jeep, along with his principal, Lalita Law, and set out on a two-hour drive to the Shanti Bhavan school, which, as I explained in Chapter 11, was located about ten miles and ten centuries from the outskirts of Bangalore. The word “wretched” does not even begin to describe the living conditions in the villages around the school.
When we eventually reached the school complex, though, we found neatly painted buildings, surrounded by some grass and flowers, a total p. 466 contrast to the nearby hamlets. The first classroom we walked into had twenty untouchable kids at computers working on Excel and Microsoft Word. Next door, another class was practicing typing on a computer typing program. I loudly asked the teacher who was the fastest typist in the class. She pointed to an eight-year-old girl with a smile that could have melted a glacier.
“I want to race you,” I said to her. All her classmates gathered round. I crunched myself into a tiny seat in the computer stall next to her, and we each proceeded to type the same phrase over and over, seeing who could do more in a minute. “Who’s winning?” I shouted. Her classmates shouted her name back and cheered her on. I quickly surrendered to her gleeful laugh.
The selection process to get into Shanti Bhavan is based on whether a child is below the poverty line and the parents are willing to send him or her to a boarding school. Shortly before I arrived, the students had taken the California Achievement Tests. “We are giving them English education so they can go anywhere in India and anywhere in the world for higher education,” said Law. “Our goal is to give them a world-class education so they can aspire to careers and professions that would have been totally beyond their reach and have been so for generations . . . Around here, their names will always give them away as untouchables. But if they go somewhere else, and if they are really polished, with proper education and social graces, they can break this barrier.”
Then they can become my kind of untouchables—young people who one day can be special or specialized or adaptable.
Looking at these kids, George said, “When we talk about the poor, so often it is talk about getting them off the streets or getting them a job, so they don’t starve. But we never talk about getting excellence for the poor. My thought was that we can deal with the issue of inequality, if they could break out of all the barriers imposed upon them. If one is successful, they will carry one thousand with them.”
After listening to George, my mind drifted back to only four months earlier, in the fall of 2003, when I had been in the West Bank filming another documentary about the Arab-Israeli conflict. As a part of that project, I went to Ramallah and interviewed three young Palestinian p. 467 militants who were members of Yasser Arafat’s paramilitary Tanzim organization. What was so striking about the interview were the mood swings of these young men from suicidal despair to dreamy aspirations. When I asked one of the three, Mohammed Motev, what was the worst thing about living in the context of Israeli occupation, he said the checkpoints. “When a soldier asks me to take off my clothes in front of the girls. It’s a great humiliation to me . . . to take off my shirt and my pants and turn around and all the girls are standing there.” It is one reason, he said, that all Palestinian young people today are just suicide bombers in waiting. He called them “martyrs in waiting,” while his two friends nodded in assent. They warned me that if Israel tried to kill Yasser Arafat, who was then still alive (and was a leader who knew how to stimulate only memories, not dreams), they would turn the whole area into a living “hell.” To underscore this point, Motev took out his wallet and showed me a picture of Arafat. But what caught my eye was the picture of a young girl next to it.
“Who’s that?” I asked. That was his girlfriend, he explained, slightly red-faced. So there was his wallet—Yasser Arafat on one page, whom he was ready to die for, and his girlfriend on the other, whom he wanted to live for. A few minutes later, one of his colleagues, Anas Assaf, became emotional. He was the only one in college, an engineering student at Bir Zeit University near Ramallah. After breathing fire about also being willing to die for Arafat, he began waxing eloquent about how much he wanted to go to the University of Memphis, where his uncle lived, “to study engineering.” Unfortunately, he said, he could not get a visa into the United States now. Like his colleague, Assaf was ready to die for Yasser Arafat, but he wanted to live for the University of Memphis.
These were good young men, not terrorists. But their role models were all angry men, and these young men spent a lot of their time imagining how to u
nleash their anger, not realizing their potential. Abraham George, by contrast, produced a different context and a different set of teacher role models for those untouchable children in his school, and together they planted in his students the seeds of a very different imagination. We must have more Abraham Georges—everywhere—by the thousands: people who gaze upon a classroom of untouchable kids and p. 468 not only see the greatness in each of them but, more important, get them to see the greatness in themselves while endowing them with the tools to bring that out.
After our little typing race at the Shanti Bhavan school, I went around the classroom and asked all the children—most of whom had been in school, and out of a life of open sewers, for only three years—what they wanted to be when they grew up. These were eight-year-old Indian kids whose parents were untouchables. It was one of the most moving experiences of my life. Their answers were as follows: “an astronaut,” “a doctor,” “a pediatrician,” “a poetess,” “physics and chemistry,” “a scientist and an astronaut,” “a surgeon,” “a detective,” “an author.”
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