The World Is Flat

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The World Is Flat Page 55

by Thomas L. Friedman


  China Airlines, 418-19

  Christians, 430, 463

  Churchill, Winston, 371

  Cisco Systems, 30, 60, 166, 179, 253, 304, 322

  Citibank, 234, 388

  Citigroup, 13

  Civil War, 406

  Clark, Jim, 58, 59

  Clinton, Bill, 10, 45, 216, 231, 254, 386

  CNB Arabiya Television, 210

  CNETNews.com, 68, 159

  Coast Guard, U.S., 20

  Cobden, Richard, 414

  Coca-Cola Corporation, 28

  Cohen, Alan, 81-82, 159, 167

  Cold War, 49, 182, 195, 222, 249, 274, 279, 283, 296

  CollabNet, 84, 92

  collaborative planning, forecasting, and replenishment (CPFR), 134-35

  Colombia, 320

  Columbia University, 193, 232

  Columbus, Christopher, 3-5, 7, 9, 32

  Commerce Department, U.S., 45, 123, 451

  commercial contracts, enforcement of, 319-21

  commoditization, 241-42, 344

  communism, 31, 277, 328, 331

  collapse of, 39-50, 182

  Communist Manifesto (Marx and Engels), 201-4

  Compal, 416

  compression technologies, 195

  CompuServe, 53, 56

  Computer Associates, 89

  computer games, 185-89

  Concurrent Versioning System, 88

  Confederation of Indian Industries, 50, 426

  Conference Board, 118

  Congo, Democratic Republic of, 320

  Congress, U.S., 254, 256, 268-69, 279, 281, 287

  Conservation International (CI), 297-98, 412

  Converse shoe company, 334

  Conway, Maureen, 359, 360, 390-91

  p. 478 core competencies, 357

  Corning Glass, 226

  Corporate Library, 67-68

  Cosby, Bill, 304-5

  Costa Rica, 416

  Costco Wholesale, 214, 216, 220

  Council of Economic Advisors, 199

  Cowell, Simon, 262

  Cray supercomputers, 61

  credit histories, 319, 320

  CSFB, 234

  C2C (customer to customer) transactions, 77

  Cuba, 70

  culture, 324-29

  Cummins, 122, 124

  Customs Service, U.S., 145

  Czech Republic, 320, 322

  A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

  D

  DaimlerChrysler, 123-24

  Dalrymple, Theodore, 399

  Darfon, 416

  Das, Tarun, 50

  data-entry businesses, 364-67

  David, Paul A., 177-78

  Davis, Shannon, 40-41

  Davos World Economic Forum (1999), 65

  Death of a Salesman (Miller), 220, 237

  Defense, U.S. Department of, 268

  Degner, Alan, 206

  Dell, Michael, 417, 421

  Dell Computer, 22, 34, 78, 117, 208-9, 235, 253, 301, 414-22, 430, 463

  Merge Facility, 418

  Order Management System, 414-15

  socially responsible manufacturing practices of, 299-300

  Supplier Logistics Centers (SLCs), 414

  Deloitte Consulting, 206

  Delta Air Lines, 24-25, 27, 425, 426

  Delta Electronics, 417

  Democratic Party, 199, 206, 207, 216, 221, 297

  Deng Xiaoping, 115, 116, 314

  Denmark, 320

  deregulation, 216

  desegregation, 254

  DHC, 34

  DHL, 345-47

  Dhruva Interactive, 185-89

  Digital Divide Data, 363-67

  digital photography, 342-43

  digital technology, 64-65, 161, 162

  Dillon, Sam, 260

  Discovery Times Channel, 5, 225

  disease, 376-82

  disempowerment, 382-92

  Disney Corporation, 71-72

  DoCoMo, 168-70

  Doerr, John, 56, 59, 71, 280

  Dollar, David, 315

  Dominican Republic, 320

  Donaldson Company, Inc., 235

  dot-com boom and bust, 64-67, 81, 103, 109-10, 178, 197-98, 273, 346, 352

  Dow Jones, 18

  DreamWorks SKG, 166-67

  DSL, 78

  Dubai, 316, 326, 329, 347

  Dunn, Debra, 300

  Dutkiewicz, Rafal, 264

  A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

  E

  East Germany, 49

  see also Berlin Wall, fall of

  East Timor, 436

  eBay, 68, 77-78, 146, 198, 453-56, 460

  Eckroth, Joseph R., Jr., 129

  e-commerce, 81, 231, 428

  ecommerce-guide.com, 77, 78

  Economy.com, 40

  education, 261-65, 288-90, 312-16, 323, 333

  lifelong, 284-85, 290-92

  parenting and, 303-5

  Egypt, 346, 309-12, 317, 329-30, 403, 456, 457

  Ehlers, Vern, 268-69

  Einstein, Albert, 339

  Electric Boat, 20

  Electronics Industry Code of Conduct, 299-300

  El-Hadidy, Lamees, 310-11

  Ellsworth, John, 218

  Ellsworth, Justin M., 218

  Elpida, 416

  El Salvador, 320

  Emanuel, Rahm, 216

  employability, 284-93

  employment laws, 246, 284-85, 318, 320, 321

  empowerment, 379-80

  Energy, U.S. Department of, 268

  energy consumption, 407-13

  energy independence, 283

  Engels, Friedrich, 201-4

  engineers, U.S. shortage of, 307-11

  Enron, 178, 198, 245, 361

  environment, 298-301

  energy consumption and, 409, 411-13

  p. 479 Environmental Protection Agency (EPA), 357

  Epson, 3

  Erdogan, Recept Tayyip, 457

  Eriksen Translations Inc., 165

  Ernst and Young, 166

  Eskew, Mike, 144, 147, 148, 150

  ESPN, 250, 251

  Estrin, Judy, 304, 305

  Esway, Ibrahim El, 312

  Ethernet, 72

  ethics, corporate, 360-63

  Ethiopia, 319

  E*Trade, 98, 296, 350-52, 361

  European Union (E.U.), 52, 118, 211

  Excel, 466

  Exxon, 17

  Ezrahi, Yaron, 387, 405, 432

  A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

  F

  fascism, 395

  Featherstone, Liza, 215

  Federal Bureau of Investigation (FBI), 292

  Federal Express, 58, 125, 141, 241, 345-46

  Federal-Mogul Corporation, 122

  Federal Reserve, 120, 178

  Feinstein, John, 251

  Ferdinand, King of Spain, 4

  fiber-optic cable, 66-70, 103-5, 108-10, 161, 163, 179, 195, 348

  file-sharing technology, 164

  file transfer protocols (FTP), 61, 364

  financial services, online, 350-52

  Finland, 320

  Fiorina, Carly, 161-62, 179, 200

  Firefox, 99-100

  Fischer, Stanley, 463

  Flextronics, 299

  Food and Drug Administration (FDA), 216

  Ford, Henry, 80

  Ford, Rollin, 134-36

  Ford Motor Company, 146-47

  Forrester Research, Inc., 40

  Fortune 500 corporations, 288

  Foster, Dick, 245-46

  Fox, Vicente, 333

  Foxconn, 416, 417

  Foxwoods, 20

  Fractint, 84

  France, 322

  Freedom House, 395, 461

  freelancers, 340-41

  Freeman, Richard B., 182

  free software movement, 96-103, 188

  free trade, 225-36, 406

  French Revolution, 460

  Friedman, Benjamin, 324


  Friedman, Orly, 448

  Fudan University, 247-48

  Fujitsu, 417

  Fukuyama, Frank, 332

  A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

  G

  Gagarin, Yuri, 279

  Gartner Group, 291

  Gates, Bill, 55, 65, 101, 194, 222, 244, 264-66, 281, 348, 378-82, 393

  GeekCorps, 98

  G-8 developed nations, 183, 384, 386

  Gemtek, 417

  General Electric (GE), 6, 30, 34, 105-6, 110, 180, 302, 425, 426, 429

  General Motors, 102, 123, 209

  General Public License (GPL), 97

  George, Abraham, 464-68

  George Washington University, 345

  Germany, 124, 211-12, 246, 309, 322, 333, 345, 347, 354, 355, 405, 412, 416, 441

  culture of, 328

  industrialization and modernization of, 395

  radicals in, 396

  university enrollments in, 260

  see also Berlin Wall, fall of

  Gerstner, Lou, 281-83

  Ghana, 320

  Ghandour, Ali, 345

  Ghandour, Fadi, 345-50, 352, 464, 468

  Gimp, 98

  Glass, David, 131-34

  Glenn, John, 256

  Global Competitiveness Report, 335

  Global Crossing, 67-68, 105

  Global Distribution Alliance, 348

  Global Edge, 29

  Global Insight, 235

  global warming, 283

  glocalization, 324-29

  Glocer, Tom, 16-20

  GNU, 97

  Goldin, Claudia, 289

  Goldman Sachs, 3, 105

  Goodman, Allan E., 244, 259

  Google, 6-7, 65, 68, 78, 98, 151-59, 171, 187-88, 198, 212, 231, 233, 366

  Gorbachev, Mikhail, 52, 314

  Gorman, Maya, 31

  governance, corporate, 361-63

  Government Accounting Office (GAO), 256

  p. 480 GO Web server, 89

  Grace T.H.W. Group, 423

  Grand Challenges in Global Health, 380-81

  Granofsky, Rena, 134-35

  graphic facilitation, 390

  Great Depression, 9

  Great Society, 276, 277

  Greenberg, Daniel S., 269-70

  Greer, Bill, 240-43, 340

  Greer, Jill, 340, 371

  Greer, Ken, 220, 340-45, 371

  Guatemala, 320

  gun laws, 371-72

  Gunther, Marc, 301-302

  Gutenberg, Johann, 46

  A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

  H

  Hadjimichael, Bita, 371

  Haifa University, 432

  Haiti, 320

  Hamas, 434, 435

  Hammer, Michael, 214, 451

  Hang Zhou, 166

  Hannstar Display, 417

  Haque, Promod, 111-12, 372

  Harvard University, 51, 104, 182, 193, 201, 284, 289, 293, 324, 363, 437

  Business School, 282

  Crimson, 364-65

  Hastert, Dennis, 199

  health care, 214

  portability of benefits, 285, 287

  poverty and lack of, 376-82

  HealthScribe, 107

  Hebrew University, 387

  Helsinki, University of, 97

  Heritage Foundation, 123

  Hewlett-Packard (HP), 3, 34, 161, 179, 200, 208-9, 235, 253, 459

  Bank of India and, 358-60

  patents registered by, 398

  PocketPC, 160

  poverty alleviation collaboration of, 389-91

  socially responsible manufacturing practices of, 299-300

  UPS and, 143, 144

  videoconferencing suite designed by, 166

  Wal-Mart and, 129, 301

  Heymath.com, 234

  Higglytown Heroes (TV series), 72-73

  Hill & Knowlton, 180

  Hindu, The (newspaper), 387

  Hindus, 50, 328, 430, 456, 457, 463

  Hindustan Aeronautics, 196

  Hitachi, 417

  Hitler, Adolf, 395

  HIV-AIDS, 376

  Ho Chi Minh, 396

  Hockenstein, Jeremy, 363-67

  Holmes, Steve, 143

  Homeland Security, U.S. Department of, 260, 292

  homesourcing, 37-38

  Honeywell, 26

  Hong Kong, 6, 263, 320

  University of, 94

  HotWired, 86

  Howard Hughes Foundation, 247

  HTML, 61, 240

  HTTP, 61

  Hubbert, Jürgen, 123-24

  Hungary, 190, 442

  Hunter, Dick, 415, 417, 419

  Hussein, Saddam, 420

  Hyten, Scott, 71-72

  A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

  I

  IBM, 3, 55, 76, 79, 81, 251, 281-83, 353, 358, 443

  business consulting services of, 357

  India and, 30, 106

  introduction of PCs by, 52-54

  Netscape and, 59, 63

  open-sourcing and, 82-84, 89-91, 93

  sale of Personal Computing Division by, 127, 210-11

  socially responsible manufacturing practices of, 299-300

  ideation, 241

  Idei, Nobuyuki, 199

  Illinois, University of, 58, 86

  Illustrator, 241

  Immelt, Jeff, 302

  immigrants, 292-93, 316, 328

  educational attainment of, 370, 304

  Immigration and Naturalization Service (INS), 273

  InDC Journal, 42-43

  India, 3-8, 11-32, 103-7, 181, 199, 205, 208, 211, 239, 252, 265, 315, 372, 373, 380, 390, 456-60, 465

  Bank of, 358-60

  Accounting in, 12-15, 88, 294

  bankruptcy in, 319, 320

  capital markets in, 245

  caste system in, 237

  Center for Policy Research, 387

  culture of, 325, 328

  customer call centers in, 21-28, 225, 261, 278, 290, 356, 427-28

  delivery firms in, 346

  disease in, 378

  economic growth of, 249

  economic reforms in, 314

  education in, 261-62, 273, 305, 333, 465-68

  energy consumption in, 408-11

  and fall of Beríin Wall, 50-51

  fiber-optic cable connecting U.S. and, 69, 103-5, 108-10

  homesourcing versus outsourcing to, 38

  immigrants from, 292

  Indiana and, 205-8

  Institutes of Management, 104

  Institutes of Technology (IIT), 104-5, 113, 234

  p. 481 intangibles of economic development in, 329-31

  manufacturing in, 322, 417

  medical transcription in, 107-8

  middle class in, 376

  offshoring to, 417

  open-sourcing in, 92, 97

  Pakistan and, 419, 425-29

  Personal remote assistants in, 30-32

  politics in, 387

  poverty in, 315, 376-77, 387-88

  radiologists in, 16, 239

  R & D in, 30

  Reuters in, 16-20

  Rolls-Royce in, 354, 355

  rural population of, 382-84, 387-91

  social entrepreneurs and, 364, 365

  software development in, 5, 30, 35, 105, 106

  trade policy and, 127, 228-36

  work flow software in, 78

  and Y2K computer crisis, 108-13, 115

  zippies in, 184-91, 226

  Indonesia, 318-20, 326, 392, 409, 412, 417,422, 456, 460

  Industrial Revolution, 9, 46, 202, 323

  Infineon, 416

  Infocus Tech, 445, 446

  in-forming, 151-59, 161, 171, 176

  Infosys, 5-7, 28, 110, 112, 141, 225, 226, 238, 290, 429, 447, 469

  innovation, 244-45, 253

  education and, 264, 268

  insolvency, resolution of, 320

  insourcing, 141-50, 161, 171, 176, 350r />
  Institute of International Education, 244, 259

  Intel, 28, 30, 98, 163, 182, 232, 234, 253, 268, 272-75, 416

  International Science and Engineering Fair, 266

  Science Talent Search, 270

  intellectual commons, 83-95

  intellectual property, 217-18, 246

  International Finance Corporation (IFC), 317-22

  International Labor Organization, 398

  International Mathematical Olympiad, 270

  International Monetary Fund (IMF), 183, 234, 384, 386, 463

  Internet, 16, 17, 53, 72, 174, 179, 196, 204, 259, 309, 358, 374, 408

  Arabs and access to, 397, 401

  browsers, 56-64, 71

  chat rooms, 192

  in China, 34, 125

  digitization and, 64-65, 161

  early, 53, 54

  economic reform and, 321-23

  and Electronics Industry Code of Conduct, 300

  empowerment through, 379

  fiber-optic cables and, 66-70, 108

  human contact versus, 220

  in India, 187-88, 388

  in Jordan, 462

  open-sourcing and, 83, 85, 103

  parcel delivery management and tracking on, 145, 148, 149, 348-49

  phone calls via, 165

  search engines, 150-59, 231, 233

  in South Korea, 183

  sports and, 250

  terrorist use of, 430-37, 445

  total global usage of, 198

  wireless connectivity to, 159, 161, 164, 168-70

  work flow and, 76-80

  see also dot-com boom and bust

  specific companies

  Internet Engineering Task Force, 87

  iPaq, 159-60

  iPod, 65, 153, 155, 163, 171

  Iran, 283, 292, 346, 366, 404, 410-12, 419, 420, 423, 456, 461

  Iraq, 38-40, 406, 420, 423, 461

  U.S. war in, 198, 218, 345, 386, 402, 431, 435, 448, 456

  Ireland, 117, 208, 320, 414, 417

  Isabella, Queen of Spain, 4

  Islam, see Muslims

  Islamic Studies and Research Center, 400

  Islamists, 392, 394, 431

  Islamo-Leninists, 394-97, 401-402, 423-26, 429

  Israel, 15, 292, 345, 349, 392, 404, 406, 417, 419, 431, 432, 466-67

  Italy, 235, 322, 335, 354, 386, 396

  A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

  J

  Jabil, 299

  Jackson, Janet, 156

  Jackson, Jesse, 304-5

  Jackson, Shirley Ann, 252-55, 270, 275

  Jahjah, Dyab Abou, 403

  Janaagraha, 388

  Japan, 6, 95, 138, 151, 182, 196, 210, 227, 236, 249, 263, 322, 332, 335, 354, 411, 413, 419

  automobile industry in, 29

  bankruptcy in, 320

  China and, 32-36, 119-20

  Culture of, 325, 328

  education in, 264

  energy consumption in, 409, 410

  External Trade Organization (JETRO), 119, 422

  in global supply chains, 422, 423

  immigrants from, 292

  offshoring by, 228, 416, 417

  post-World War II, 50, 126, 231

  radicals in, 396

  research and development in, 269

  Wal-Mart and, 139-41

  wireless technology in, 160-61, 168-70

 

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