Fraser, Douglas
Fuji Heavy Industries
Fujimoto, Takahiro
Gagnon, Pierre
Gale, Tom
Garfield, Bob
Gettelfinger, Ron
Ghosn, Carlos
Gilmour, Allan
Girsky, Stephen
Giugaro studios, Italy
Gjertsen, Ed, II
GM; A-cars; acquisitions; “apology ads”; Autonomy; bank that builds cars; brands, proliferation of; Cadillac; Cadillac Catera; Cadillac CTS; Cadillac Escalade; Cadillac Seville STS sedan; Cadillac Sixteen; Cadillac SRX; Cadillac XLR; CEO (see Wagoner, Rick); Chevrolet Blazer; Chevrolet Corvette; Chevrolet Impala; Chevrolet Malibu,; Chevrolet Silverado; Chevrolet Tahoe; China expansion; dealers; employee pension and health care costs (legacy costs); engines from Honda; EV1; Fiat and; foreign investments and sales; GMC Envoy; GMC Sierra; goal to be big and grow; Hummer H2; hybrids and hydrogen cell; import brands; J-cars; Keep America Rolling campaign; market share; market strategy; minivan, brands and; Oldsmobile; Opel Zafira; operating margin; outsourcing; philosophy and new identity push; platform sharing; Pontiac Grand Am; Pontiac GTO; poor quality of vehicles; production of car parts; profits; rebates and sales incentives; rental car fleets; resale values; restructuring,; Saturn; Saturn factory, Spring Hill, TN; SUVs; tear-down of Taurus; Toyota joint venture (NUMMI); trucks; Tuscaloosa shut-down averted; UAW contracts; UAW strike, 1998; upcoming cars; vice chairman (see Lutz, Bob); X-cars
Hakim, Danny
Hall, Jim
Hammell, Joe
Hammond, Gordon
Harbour & Associates
Hargitt, Dana
Hassan, Emil
Hayes, Walter
Heltman, Sam
Higginbottom, Paul
Hirashima, Koki
Hirshberg, Gerald
Honda Motor Company; Accord; Acura; Acura CL and TL; Acura MDX; Acura RL; Alliston, Ontario, plant; American consumers; American sales; Anna, OH, engine plant; Asimo (robot); board of directors; Civic; corporate culture; corporate headquarters; crossovers; CR-V; customers; customers, repeat; CVCC; development of U.S. models, strategy; earnings, 2002; East Liberty, OH, plant; EBD (electronic braking distribution); Element SUV; employee training; employee wages and benefits; employment conditions; engineers rule; engines, wax coating; entry into American market; first cars produced (N360); first U.S. factory; first U.S. imports; Fit subcompact; founder (Soichiro Honda); founding family; “go to the spot” philosophy; fuel efficiency; Honda Way; HR-V; hybrids (see also Insight, below); hydrogen fuel-cell car (FCV); Insight; introduction of new vehicles; Lincoln, AL, plant; LPJ (large project leader); management; manufacturing kept in-house; marketing strategy; Marysville, OH, complex; Mobilio minivan; motorcycles; nonunion workers; Odyssey; operating margin; origins of company; Passport SUV; pickup truck; Pilot SUV; priority of vehicle; production numbers; profit margins; quality; ranking in Japan; safety; sales incentives; SUVs; Suzuka, Japan, plant; Swindon, England, factory; testing of vehicles; Tochigi, Japan, Research and Development Center; Torrance, CA, Research and Development Center; Toyota compared to; U.S. factories; U.S. market, 1970s; vehicles sold, 2002; Wako, Japan, research center and plant; waiting lists
Honda, Soichiro
Hostetter, Chris
Huffington, Arianna
Hughes, Larry
Hyundai Motor Co.; brand image; CEO (see O’Neill, Finbarr); as competitor to Japanese; customer; crossovers; DaimlerChrysler and; Design and Technical Center; Elantra; Excel; founder; Fountain Valley, CA, headquarters; goals for expansion and U.S. sales; history; Kia acquisition; marketing strategy; Montgomery, AL, complex; nameplate increase; Pony; quality problems; quality turnaround; Santa Fe; Sonata; Tiburon coupe; Ulsan, Korea, complex; U.S. sales; warranty, 100,000 miles; XG 350
Iace, Mike
Iacocca, Lee: at Chrysler; at Ford
Illingworth, Dave (J. Davis)
Imports. See Foreign-based car companies
Inaba, Yoshi
Isuzu
J. D. Power & Associates
Jaguar
Japan Automotive Research Institute
Jeep. See Chrysler
“Jewelry”
Jones, Kathy
Kagay, Gregory L.
Kia. See also Hyundai
Kim Don-Jin
King, Bob
Kirilko, Robert
Knight, Ben
Kowaleski, Tom
Lear Corp.
Lee, Bruce
Lentz, James
Lexus. See Toyota
Lott, Trent
Lovejoy, William
Lutz, Bob; Cadillac Sixteen; Camry criticism
Machine That Changed the World, The (Womack)
Magliocci, Tom and Ray
Mazda: American sales; Japanese market share; Ford joint venture; U.S. factories
McCurry, Robert
Mercedes-Benz; American luxury market; C-Class; CLK convertible; corporate culture and philosophy; cost of vehicles; DaimlerChrysler and; E-Class; employee training; Gelandeswagen; labor unions and; lineup expansion; M-Class SUV; Mohringen headquarters; priority of vehicle; quality; sales; S-Class; Sindelfingen factory; SLK coupe; Unterterkheim complex; Vance, AL, plant
Michelin, Francois
Michelin tires; acquisition of Uniroyal-Goodrich; South Carolina headquarters
Mississippi: Canton, Nissan plant
Mitsubishi: ad campaign; Chrysler stake in; Eclipse coupe; Lancer; marketing strategy; sales; sales growth; sales incentives; U.S. factories; youth market
Modular assembly
Morton, James C.
Musgrove, Ronnie
My Life and Work (Ford)
Nakamura, Shiro
Nasser, Jacques
Nielsen, Chris
Nissan; Altima; American sales; Avon Lake, OH, factory; board of directors; Canton, MS, factory; Carson, CA, sales operations; CEO (see Ghosn, Carlos); Chrysler comparison; clinics abolished; comeback plan; corporate culture; DaimlerChrysler takeover try; dealers; design; employee wages and benefits; Farmington Hills, MI, Technical Center; financial problems; Ford joint venture; Frontier; Gobi; IBAS assembly system; Infiniti; Infiniti FX SUV; Infiniti X5; Jackson plant; Japanese market share; keiretsu or zaibatsu; La Jolla, CA Design America; management; Maxima; Murano; new models under Ghosn; Nissan 180 plan; nonunion workers; operating margin; origins as carmaker; plant closings; platform sharing; profit margins; Quest minivan; Recovery Plan; Renault, takeover by; repeat customers; Smyrna, TN, factory; SUVs; Titan pickup; Tokyo headquarters; U.S. factories; U.S. sales; Xterra; Z sports car
Nunez, Lou
O’Connor, Jim
Odagaki, Kunimichi
Ohio: American carmakers in; governor, Taft; Honda in
Ohno, Taiichi
Okuda, Hiroshi
Olson, James
O’Neill, Finbarr
Otto, Gustav
Padilla, Jim
Panke, Helmut
Pawley, Dennis
Penrose, John
Penske, Greg
Perkins, Jim
Pestillo, Peter
Petersen, Donald
Petersen, George
Pinelli, Ron
Platform sharing
Porsche; Cayenne SUV
Portera, Malcolm
Press, James
Quandt, Herbert and family
Rapp, Karl
Reichardt, Carl
Renaissance (Ghosn)
Renault; American Motors sale; CEO (see Schweitzer, Louis); Megane; Megane Scenic; Nissan and; plant closing, Vilvoorde, Belgium; Twingo; Volvo merger attempt. See also Ghosn, Carlos
Renschler, Andreas
Rental car fleets: GM and; Taurus and
Ritter, Andy
Ritter, Kurt
Rover; BMW and; Land Rover; Range Rover. See also BMW, Mini Cooper
Runge, Jeffrey
Saab
Sandlin, Mark
Scaffede, Russ
&nb
sp; Scheele, Nicholas V.
Schrempp, Juergen
Schroer, Jim
Schweitzer, Louis
Sheridan, Steve
Sloan, Alfred P.
Smith, Dan
Smith, Jack
Smith, Roger B.
Spinella, Art
Sprinzen, Scott
Stempel, Robert
Stewart, John
Sugimoto, Tomiji
Suzuki, Ichiro
Suzuki Motor Company; Samurai
Taft, Robert
Taylor, Bill
Teixeiria, A. J.
Tennessee: Nissan factory, Smyrna; Saturn factory, Spring Hill
Tewell, Mike
Texas: pickup trucks; Toyota, San Antonio truck plant
Thursfield, David
Togo, Yuki
Toyoda, Akia
Toyoda, Akio
Toyoda, Eiji
Toyoda, Kiichiro
Toyoda, Risaboro
Toyoda, Sakichi
Toyoda, Tatsuro
Toyota Financial Services
Toyota Motor Corporation; AA; Ann Arbor, MI, Technical Center; Avalon; board of directors; Cambridge, Ontario, plant; Camry; CEO (see Cho, Fujio); Chairman (see Okuda, Hiroshi); Corolla; Corolla FX; Corona; corporate culture; corporate headquarters; crossover; customers; dealers; employee wages and benefits; engine plant, Huntsville, AL; Ford and; founding family; 4Runner; French plants; Georgetown, KY, factory; GM joint venture (NUMMI); global and projected growth; goal to be world’s biggest; “go to the spot” approach; Highlander; Honda comparison; hybrids (see also Prius, below); independence; jidoka; kaizen; Land Cruiser; as leader in industry; leadership; Lexus; Lexus dealers; Lexus ES; Lexus ES 300; Lexus GS 400; Lexus GX; Lexus hybrids; Lexus IS 300; Lexus LS 400; Lexus LS 430; Lexus LX 470; Lexus RX 300; Lexus RX 330; Lexus SC 430 coupe; luxury market; market approach; market share, Camry; Mexican plant, Baja; minivan (see also Sienna, below); Nagoya offices; nonunion workers; Ohno and; operating margin; origins as carmaker; platform sharing; Previa; Princeton, IN, plant; priority of vehicle; Prius; profit margins; profits and finances; “pull system” (just-in-time); quality; ranking in Japan; RAV-4; rebates and sales incentives; repeat customers; resale values; research and development; San Antonio truck plant; Scio; Sienna; SUVs; Torrance, CA, sales headquarters; Toyopet, 20; Toyota City; Toyota Production System (TPS); Toyota Way; trucks, Tundra (full-sized pickup), T-100, Tacoma, and light truck market; U. S. Army truck orders; U.S. factories; U.S. management, building of; U.S. market; U. S. sales; World War II
Trotman, Alexander
Turner, Todd
United Auto Workers (UAW); concessions; Detroit contracts; politics and; right-to-work states
Volkswagen; Beetle; Beetle convertible; Bus; free-maintenance plan; Karmann Ghia; market approach; Passat; Phaeton; sales; Tourag
Volvo: Ford and; Renault and; safety and
Von Cannon, Theodore
Von Kuhnheim, Eberhard
Wade, Neal
Wagoner, G. Richard
Walton, Mary
Watson, Carroll “Lew” L.
Werner, Helmut
White, Bob
Williams, Arthur
Womack, James
Yoshino, Hiroyuki
Yugo
Zetsche, Dieter
A CURRENCY BOOK
Published by Doubleday
A division of Random House, Inc.
CURRENCY is a trademark of Random House, Inc., and DOUBLEDAY is a registered trademark of Random House, Inc.
Cataloging-in-Publication Data is on file with the Library of Congress.
Copyright © 2003 by Micheline Maynard
All Rights Reserved
SPECIAL SALES
Currency Books are available at special discounts for bulk purchases for sales promotions or premiums. Special editions, including personalized covers, excerpts of existing books, and corporate imprints, can be created in large quantities for special needs. For more information, write to Special Markets, Currency Books, 280 Park Avenue, 11th floor, New York, NY 10017, or email [email protected]
eISBN: 978-0-385-51152-0
v3.0
The End of Detroit Page 34