Don shook his head. “No.” He brought the limp hand up toward his eyeballs. “Look here.”
I stretched my neck and closely studied the nail. “I’m not sure I see anything.” As I took the hand and held it in my own, Darryl began a vigorous coughing spell and pulled away.
“Look at the curvature of the nail bed,” Don said. “It’s called clubbing.”
“I’ve heard of it,” I said, enthusiastically recalling a patient on the infectious disease service who’d had the condition as a result of chronic lung disease. “I’ve actually seen it before. But I didn’t see it here.”
“It’s subtle,” Don said, “but it’s there.”
“Huh.” Not only did I miss it but I wouldn’t have thought to look for it.
“The question is why.”
Before I could answer, Don moved to Darryl’s feet, pulling off his socks to examine his toes. From there, he went behind the bed to inspect Darryl’s scalp. Then he plunged his hands into Darryl’s vast armpits. Last, after he’d examined every possible inch of our new patient, he listened to Darryl’s lungs. His approach to the physical exam recalled the way Baio had taught me to read a chest X-ray, starting from the periphery. “He’s gonna need a ventilator,” Don said. “Let’s go put in some orders.”
—
After the orders were in, Don called in a team of anesthesiologists, and I looked on as they tunneled a breathing tube into Darryl’s throat. After the ventilator was switched on, we retreated to the doctors’ lounge. Don assumed his position at the marker board and said, “Asthma is treated in a stepwise fashion based on pulmonary function. Walk me through those steps.”
I tried to shake the image of Darryl—the flabby arms, the swollen lips forming a seal around the breathing tube, the large IV disappearing somewhere below his enormous belly—and grabbed a can of soda from a miniature refrigerator in the corner of the room. As Don pointed the marker at me, the phone rang.
“Bad news, gentlemen.” Baio’s voice emanated through the speakerphone. “Looks like I got another one down here for you.”
Baio was working a twelve-hour overnight shift in the emergency room, assigning patients to various floors and medical teams. We all had to spend two weeks working as ER physicians to see how the other half lived, and most of my colleagues loathed the experience. Quickly triaging an endless stream of patients in the emergency room was remarkably different from what we usually did, which was to care for a confined panel of about a dozen patients within the hospital.
“Sorry,” Don said, still standing, “you know we don’t have any beds. The ICU is full.”
“It’s a frequent flier,” Baio replied, referring to oft-hospitalized patients. “Honestly should go to the CCU, but they’re full.”
“We’re full, too,” Don said firmly.
“It’s this guy Benny Santos. McCarthy knows him.”
I nearly spat out my soda. “What’s he doing in the emergency room?” I asked.
“The CCU sent him home a few days ago,” Baio said. “Told him he could just wait for the heart at home. But he looks sick as shit right now.”
“Fuck.” At my last count, Benny had been living in the hospital for seven months; I couldn’t believe they’d just sent him home. And without telling me? How did I not know about this? In truth, there was no reason to tell me. I was more his friend than his physician. I was no longer caring for him in the CCU, and there was no reason to send out a press release, no need to inform an intern like me. His cardiologists must have decided that Benny had fallen so low on the waiting list that he could simply wait at home. Or perhaps his heart had regained some strength. Maybe he didn’t need to be hospitalized anymore. Maybe he didn’t even need a transplant.
I shook my head. There were many things I was unsure of, but I knew he needed the transplant. I’d seen just how quickly illness could strike him. One afternoon we’d be watching Judge Judy admonish a man for failing to pay child support and the next Benny would be intubated, made chemically numb by anesthetics so a breathing tube could keep him alive. He could flash at any moment and should’ve died a dozen times. Or more.
I wondered what it had been like for Benny to be dismissed so suddenly, to unexpectedly walk outside and breathe fresh air. Perhaps it didn’t feel so sudden for him. I thought of a wrongly convicted inmate being set free. They really just sent Benny home? Why didn’t he tell me?
We had often joked about grabbing lunch someday “on the outside,” somewhere far, far away from Columbia—somewhere that served normal food and had real utensils. I never thought that day would come, but it now appeared it had come and gone. Benny had been released and now he was back, sitting in our emergency room. And based on Baio’s judgment, he was very sick and needed to be in an intensive care unit. Contemplating what Benny must have gone through—the relief of being discharged, the pain of realizing it was only temporary—was dizzying.
“No room,” Don said loudly. “We can’t take him. I’m sorry. The ICU is full.”
“Make room,” Baio said.
I stared at the phone, waiting for Don to say something. Baio knew how tenuous Benny’s health was. Did Don? There was tremendous pressure on the emergency room physicians to quickly triage their sickest patients. Baio was expected to see a new patient every twenty minutes during his ER stint; one train wreck of a patient with no place to go could lead to a bottleneck and a preposterously long wait for others.
“Look,” Baio said, “I know how it works up there. There’s gotta be somebody you can bump.”
Intensive care residents like Don were under similar pressure. ICU beds were at a premium, and patients on the mend were transitioned out of the unit and to the general hospital ward the moment they were ready. But sending someone out prematurely could lead to a bounce-back, a dreaded situation in which the patient returned to the ICU less than twenty-four hours after discharge. Don put his hand over the speaker and whispered to me, “We could put Santos in the corner pocket.”
I shook my head. “No!” I whispered back.
There was one room in the ICU, in the near right corner, where patients reportedly went to die. Don told me he’d never seen someone make it out of the corner pocket alive. Everyone knew it was just a coincidence, but practicing medicine had made some of us, including my pod mates, increasingly superstitious. There was no way we were putting Benny there.
“We’ll see what we can do,” Don said. “We won’t leave you hanging.”
“Like I said, still trying to get Santos to the CCU,” Baio said. “I’ll talk to Diego and let you know. Later, fellas.”
Don looked up from the phone and took a deep breath. “Looks like we’re in for a wild night. Let’s run the list before shit gets crazy.”
My mind was lingering on something Baio had said about Benny: McCarthy knows him. How did he know that? Did he remember that we’d cared for Benny together months ago, or was this part of my reputation? Did people know that I popped in to chat with him? Was Don the master diagnostician while I was just Benny’s buddy?
I pulled out my list, scanned the dozen ICU patients, and prepared to take down my marching orders. My eyes were heavy, and the night was only in its infancy. “Let’s divide and conquer,” Don said. “First up, Mr. Jones, forty-one-year-old with HIV here with PCP pneumonia. Did you review his chest X-ray?”
I barely heard him. My thoughts were still with Benny in the emergency room, presumably gasping for air or clutching his chest. I needed to be professional. I needed to focus on the patients in the ICU, and Benny was in good hands with Baio. I couldn’t play favorites. I needed to be a utilitarian, providing the greatest benefit for the greatest number of patients, and that meant focusing on the task at hand, not the guy in the emergency room. I tried to remove the mental image of Benny from my mind. But how?
“Matt,” Don said loudly, “did you review the X-ray?”
“Yes. Yes, I did.” Lung tissue had been replaced by air bubbles called blebs that looked like t
iny, innumerable blisters. “Never seen anything like it.”
“We have to be prepared for the worst,” Don said. “What are you going to do if Mr. Jones’s blood pressure suddenly tanks tonight?”
“Fluids,” I said, recalling Baio’s introductory lesson on shock. It was as vivid now as it had been months ago. “Probably sepsis.”
“Maybe,” Don said, “or…?”
I had gotten better at these little give-and-takes; Don was good at them, and I hoped I would be, too, someday. “Heart failure?” I offered.
“His lungs! They’re filled with blebs that are just waiting to burst. And if one does, he’s screwed.”
“Right,” I said, tossing my empty soda can into the trash. “The blebs.”
“So, Dr. McCarthy, a bleb bursts at three A.M. and I’m taking a piss. What are you going to do about it?”
This is precisely what made intern year so difficult. Just when you developed some confidence, just when you thought you’d mastered a critical mass of knowledge, you were thrown a curveball. Something you’ve never seen before that set everything back to square one. It wasn’t my fault—it was impossible to see every medical condition in the first six months—but it bothered me. Another piece of the canvas of my mind was about to be splattered with paint. “I’m not sure.”
Don put his arm around me. “It’s okay, big guy, that’s why I’m here.” He stood up at the marker board. “Tension pneumothorax. His chest will fill up with air but he can’t breathe any of it. He’ll suffocate in minutes. Or less.”
I started scribbling. In medical school I had read about blebs and tension pneumothorax, and I had memorized the ways to treat it. But this was different. Every time I moved to a new floor, I had to familiarize myself not only with new supervisors and nurses but also with new equipment. Even if I knew how to treat tension pneumothorax, I might not know where to find the equipment on my own. Every floor had a different supply room and a different way of arranging its inventory.
“Your job,” Don said as he ran his hands through his hair, “should you choose to accept it, is to stick a needle in Mr. Jones’s chest, just a few inches below the collarbone, to let the air out.”
“Got it,” I said, recalling the instructional video on The New England Journal of Medicine website. It was a tricky procedure to perform, and I hoped I’d be able to do it properly. I wondered if these medical maneuvers would ever become second nature, if my pulse would eventually cease to race at the thought of inserting a needle into another human. I hoped not. I thought of the Asian doctor I’d seen many months ago, submerging a large needle into the lining of someone’s heart. These outlandish, lifesaving interventions were unnatural, and the day they became mundane would be the day I lost a bit of my humanity.
“Yes. It’s a shame,” Don said. “This all could’ve been prevented if Mr. Jones had just taken his HIV meds.” I closed my eyes and thought: Not as easy as you think.
“Bed ten, Ms. Hansen, is a potential bump,” Don said.
“Is she the one from Canada?” I asked. At times it was difficult to differentiate the ICU patients; most were sedated and intubated, draped under gowns or special machinery to augment their core body temperature. I hated to admit it, but a lot of the patients in the intensive care unit looked alike.
“Yeah,” Don said, jotting something on his hand. “A few days ago she was found unconscious in her living room by a neighbor. The guys in the ER couldn’t get a central line into her femoral vein so they went straight into her shin.” We both winced; the interosseous approach was preposterously painful, but there had been no other option for giving her a rapid infusion of medications. “She’s still full code, but her healthcare proxy just arrived. I think it’s her daughter. See if you can get her to change to comfort measures only.”
Comfort measures only meant we were effectively throwing in the towel; aggressive attempts at resuscitation would be over and life-prolonging interventions like dialysis would be withdrawn. Most people hadn’t thought about what medical interventions they’d want if the unthinkable happened, and even fewer had assigned someone to carry out their wishes. Family members were often left to confront these decisions for the first time when a loved one landed in the ICU. Overwhelmed with heartbreaking decisions, many healthcare proxies simply asked that we “do everything.” But this wasn’t always in the best interests of the patients. It could lead to expensive, futile procedures and merely prolong the inevitable. Conveying this with tact was a skill. With no textbook to provide guidance, interns were left to figure out how to lead these discussions in much the way we learned anything—through observation, practice, and occasional failure.
“Okay,” I said, “I missed the discussion on rounds. Did we decide that Ms. Hansen’s chances of recovery are nonexistent?”
“She’s dying. She’s suffering. No one in the family wants to acknowledge that. They keep saying ‘do everything’ because it helps them sleep at night.”
The word suffering recalled my conversation with Dr. Phillips. He had left Columbia for another hospital shortly after I’d discharged his patient safely. Word came back that he was going to a nonteaching hospital where he wouldn’t have to deal with interns. “Tough spot,” I said, wondering how I’d handle things if my mother was in the intensive care unit and I had to make decisions on her behalf. I also thought of Benny. If her family decided to withdraw life-prolonging measures, Marlene Hansen would no longer need to be in an ICU. There would be a spot for Benny in our unit and I could go down to the ER to retrieve him myself.
“It’s not a tough spot,” Don said. “It’s outrageous that the family is doing this to their mother. And our hands are tied.”
“Are they?” I didn’t have a solution, but I had learned from Baio to ask more questions when answers were proving elusive. “Can’t we just say enough is enough?” I asked. “I mean, who’s running the show here?”
“Better go talk to the daughter now,” Don said. “If Hansen becomes comfort measures only then we can send her out of the unit. We’ll have room for that second patient in the ER you know.”
Was he hinting at my emotional attachment to Benny? The idea made me uncomfortable. “Everyone definitely agreed on rounds that she should be comfort measures only?”
“Yes. She suffered a massive heart attack, which deprived her brain of oxygen for so long that she’s brain-dead. Her kidneys are failing. Soon she’ll need dialysis. And the neurologists came by and confirmed there’s no brain activity.”
“Huh.”
“We could keep her alive,” Don said, “but to what end?”
“Okay. I’ve only done a couple of these goals-of-care discussions. How, uh, do you usually go about it?”
“As it stands, if Ms. Hansen’s heart stops we’re supposed to do CPR. Ribs crack, the whole deal. Just try to convey that scene as clearly and vividly as possible. It’s one thing to do it to a thirty-year-old. But this woman is brain-dead.” He put his hand on my shoulder. “There’s no right way to have this conversation. Don’t tell them what to do; help them figure out what’s best.”
I imagined uncooked spaghetti cracking under my palms and again asked myself what I would I do if my mother were in this situation. Could I live with myself if I pulled the plug and there had been even a sliver of a chance of recovery? And would I do it based on the recommendations of an intern? People occasionally recover from a vegetative state, don’t they? I was certain that someone at some point in history had recovered. Right?
“Don’t look so stressed,” Don said as he scooped a handful of Goldfish crackers into his mouth. “This’ll be good practice.”
Was there any other job, I wondered, where practicing involved telling someone she was better off letting her mother die? It sure seemed like the real deal to me. But perhaps I was approaching the conversation the wrong way. Was there a way to offer comfort to Ms. Hansen’s daughter while conveying that all hope was lost? I began testing out opening lines, imagining how I wanted the
dialogue to play out. This kind of story line never appeared on any sitcom or drama that I was familiar with. I closed the door to the lounge and made the slow walk toward Ms. Hansen’s room, vigorously grinding my teeth along the way.
34
“I’m not a doctor,” Ingrid Hansen said, sitting in an orange plastic chair next to her mother. “I’m still trying to wrap my brain around what happened.” I brought another chair into the room and took a seat. “She was fine a week ago.” Her green eyes darted back and forth as she stared at the floor; Ingrid wore knee-high leather boots and a nose ring and couldn’t have been a day over twenty-one. She took a sip from a large cup of coffee and reached for her scarf, which was resting on her purse. From the looks of things, she hadn’t slept in days.
I tried to calibrate how close it was appropriate to sit. What was the right way to do this? I slid my chair a few inches closer to Ingrid, and she looked on as I briefly scanned her mother’s ventilator settings. “Tell me what your understanding is thus far,” I said, parroting a phrase Don often used with families.
“I don’t know,” she said. “Someone found her. She had a heart attack, she had a stroke. She won’t wake up.”
As with so many of my patients and their families, I tried to imagine what their home life was like. Was she close with her mother? Did they talk on the phone? Did they fight? Did Ingrid truly understand what her mother would want in this nightmare scenario?
“She had a massive heart attack,” I said, measuring my words. “Blood wasn’t able to pump to her brain. We don’t know exactly how long she was down.” I fought the urge to look away when Ingrid’s lower lip began to tremble, and again I thought of my own mother. “She suffered profound brain damage,” I went on. “There is no brain activity.”
“Oh…God.”
I could feel a part of myself shutting down as Ingrid’s eyes welled with tears. It had become a slightly habitual reaction since Dre, when I was faced with such raw suffering, but now, with my health in the clear and my position at the hospital feeling more secure, I knew I needed to break myself of it. I took Ingrid’s soft hand in mine and searched for words as ventilator and blood pressure alarms blared in the background. My hand was cold, and I could tell it wasn’t providing comfort. She flinched when my palm touched hers and I thought she was going to pull away, but she didn’t. Her lower lip continued to tremble. When she closed her eyes, a tear dripped down her cheek. “We have the option to scale back.” I struggled to find the right balance between staying empathetic and not crying myself.
The Real Doctor Will See You Shortly Page 21