Oberlin College, 364
Ocampo, Ray, 359
October Rose, 132, 311, 373
O’Dell, Wally, 415–16
Olsen, Carl, 22, 363
Omex, 58–59, 61
1–800-Flowers.com, 415–16
O’Neill, Peggy, 262
OneWorld, 454–55, 463, 465
On the Origin of Species (Darwin), 261n
Oprah, 20–21
Oracle (CIA-funded project), 58
Oracle.com, 262
Oracle Applications Users Group (OAUG), 188–89, 195, 197–99
Oracle BMW Racing, 453–54, 456, 459–70
Oracle Corporation:
annual reports of, 123, 194, 356
applications business of, 36–37, 45, 47–48, 51–52, 74n, 76–79, 100–102, 111–28, 130–35, 140, 142–49, 151–52, 158, 161–75, 177, 179, 181–85, 187–206, 209–10, 212–14, 216–18, 222, 224–27, 229–35, 238–39, 240n, 241, 244–45, 248, 252–53, 257–61, 264, 269–70, 278, 286–88, 295, 297–98, 300, 406–7, 411, 415–16, 418–33, 448, 450–53, 471–72, 474–75, 477n, 478, 480–82, 484–85, 488–89
author’s access to, xi–xii
bureaucracy of, 167–68, 171
Business Online initiative of, 193
change in public perception of, 110
commitment culture at, 80
company jamborees of, 99
competition of, 3–6, 10, 20–21, 24–25, 31, 34, 37, 40, 46, 51, 55, 69, 71–76, 83, 86–88, 90, 98–101, 105–6, 108, 110–27, 130–33, 143–46, 147n, 148, 162, 164–65, 167, 169, 172–74, 185, 188–91, 203–4, 206–8, 211–19, 221–22, 225, 235–40, 241n, 242, 248–51, 253–57, 259–61, 263–84, 287, 297, 300, 323, 332, 411, 416, 418, 422, 424–25, 428–31, 433, 438, 448–53, 478–82, 489
competition within, 93, 119, 429
on completeness, 63n
consulting business of, 97n, 100–103, 112–13, 116–17, 119–20, 121n, 122–24, 128–31, 148, 158, 165, 220–22, 229–32, 240, 243, 261–62, 400–401, 416, 484
corporate symbol of, 150n
crash of, 81–90, 93, 95, 110–11, 299–300, 311, 332, 357, 378
dating among employees of, 356–59
education business of, 142, 149–51, 160, 176
employees recruited by, 31, 33, 69–71, 79, 87–88, 92–97
ethical standards at, 83, 87
executives departing from, 83–84
finances of, 1, 4–5, 7, 11, 13, 18, 24–25, 31–34, 41, 48–49, 54, 56, 59, 62–65, 67–69, 73–87, 89–94, 96–97, 101–2, 105, 112–13, 115, 118–19, 122, 123n, 124–31, 133–34, 137, 139–42, 150–55, 157–58, 163, 166–68, 169n, 170–71, 173–85, 189–91, 199, 201–2, 204–5, 210–13, 218, 220–21, 223–25, 233, 239, 243–44, 247, 251–52, 259–61, 262n, 264, 269, 294–95, 310, 311n, 338, 347–48, 351, 353, 379, 401–2, 410, 416, 431, 434–35, 441, 449–50, 472–75, 483–84, 488–89
fines paid by, 87
founding of, 56, 58–66, 299
future of, 472, 481–82
growth of, 16, 66–70, 75, 77, 82, 88, 94, 102, 105–6, 111–12, 182, 431
human resources (HR) systems of, 47, 49
initial public offering (IPO) of, 67–68, 73, 76, 80, 154, 310, 347, 353
international presence of, 55, 67–68, 76n, 81, 91–92, 102–6, 115, 123, 153, 155, 157, 166–68, 170–71, 175–77, 181, 191, 197, 223–25, 227, 229–31, 239, 245, 355, 418–29, 431
kernel group of, 70–71
litigations of, 159, 176, 178, 201–2, 358–62, 386
management of, 7, 11, 15, 21, 55, 63–64, 66–69, 71, 74, 76–86, 88–105, 112–24, 126–71, 175–76, 178–82, 199, 205, 218–20, 226, 247, 252, 262, 285–96, 332, 358–59, 370, 423–25, 428, 432, 444, 471, 482–84
marketing and sales of, 9–10, 12–25, 28–37, 40–41, 44, 47, 49–50, 55, 63–88, 90, 94–96, 98–106, 112, 114–17, 120–24, 127–31, 133–35, 140, 142, 144–55, 158–60, 162–63, 165–68, 170–78, 183, 185–86, 189–91, 198, 200, 205–6, 208, 210–13, 215, 219–22, 226, 233, 246–53, 256–57, 259–64, 269, 283, 285, 287–88, 295, 297, 300, 355, 357–58, 406–10, 412–21, 424, 426–32, 438–39, 442, 444, 446, 449–50, 452–53, 472, 475, 477–78, 480–81, 483–85
mergers and acquisitions of, 67, 106–7, 122, 124, 217–18, 241–42, 273–74, 487–89
mottos of, 240
in operating system business, 278
outsourcing business of, 193, 240, 478, 480–82
partnerships of, 14–15, 25–29, 120–23, 126–28, 131–32, 153, 157, 172, 187, 195, 221, 239–40, 257–59, 277–78, 431
in perfect storm, 433–49, 453
philanthropy of, 41
potential of, xii, 3, 5–7, 9–10, 41, 54–55, 63, 67, 70, 73, 75, 80, 85–86, 96, 285, 296
press and, 137, 138n, 140, 171, 177, 184, 195, 197–98, 209, 252–53, 256–57, 259, 261–62, 269, 272, 297, 420, 424–25, 429–30, 434, 436n, 440–41, 443, 446–49
process automation of, 168–69
research and development (R and D) of, 21, 69–71, 74–75, 78n, 83, 85, 88, 101, 104, 113, 119–21, 123, 128–29, 131, 133–35, 140, 142–46, 148, 158, 165, 169–70, 180, 209–10, 216, 262, 291–92, 423–24, 430n–31n, 432–33, 451, 473
restructuring of, 81–82
spin-offs of, 240–41
succession at, 482–84
tools business of, 67, 104, 113, 143, 147, 164, 185
win-at-all-costs culture of, 86
Oracle Corporation, software products of:
1, 62
2, 62, 71–72
3, 65–67, 69, 71–72, 74n
4, 69, 72
5, 73
5.1, 73–74
6, 73–76, 84, 88, 91, 97–99, 107–8, 204, 252, 422n, 431
7, 88, 95–98, 100, 102, 105, 203–4, 237, 252, 267, 332, 382–83, 431
7.1, 104–5
8i, 185–87, 438
9iAS, 250
9i RAC (Real Application Clusters), 98, 208, 212, 219, 235–38, 247, 249–50, 252–61, 298, 438, 478–80, 482
10.7, 40
10.7 NCA (network computing architecture), 40, 144–46, 187
10.7 SC (Smart Client), 130, 132–33, 143–45
10g, 479
11.0, 145–46, 161–62, 182, 185, 187
11.5.3, 197, 203, 421–22
11i (E-Business Suite), 6, 9, 11, 14, 17–18, 20, 23, 25–27, 30–37, 45, 47–48, 51–52, 60n, 74n, 144, 169, 171, 177, 182–84, 187–207, 212–13, 217–18, 222, 224–27, 229–35, 238–39, 241, 244, 248, 252, 259–60, 286–88, 297–98, 300, 411, 415–16, 419–32, 448, 453, 471–72, 474–76, 478, 482, 484–85, 488–89
11i 5.5, 422–23
11i 5.6, 424
11i 8, 484
Advanced Planning and Scheduling, 407
Collaboration Suite, 170, 270n, 450–53, 480
Daily Business Intelligence, 418, 425–28, 430–32, 477n, 478, 482, 484
Exchange Marketplace Platform, 245
Product Development Exchange, 288
Raw Iron, 187
Small Business Suite, 241–42
World Wide Web Interface Kit, 42
Oracle Open World, 41, 55, 198, 258–59
Oracle Racing, 9, 302–4, 307, 324, 328
“Oracle’s Savings Don’t Add Up” (Wagner), 177
“Oracle Under Fire” (Burton), 261–62
Orion, 24
Orlov, Laurie, 202
O’Rourke, Kathleen, 342, 355–58, 362–63
Orr, Ron, 220, 226
OSF, 113
Overstreet, Jenny, 66, 90, 103, 141, 358–59
Pacific Century CyberWorks, 13
Pacific Holdings Company, 92
Palmer, Bob, 41n
Palmisano, Sam, 281
Papa John’s Pizza, 248
PCs, 113, 145, 149, 236–38, 240, 242, 269–71, 275–76, 280, 478
databases and, 236–37
Ellison’s criticisms of, 2–3, 36–40, 43, 264, 267, 270–71
Internet computing architecture and, 41, 43
>
and Oracle’s competition with Microsoft, 267, 269
PDP-II minicomputers, 59, 62, 65, 71
Pearson, 25
Peat Marwick, 93–94
Peddersen, Tom, 67–68
PeopleSoft, 53, 68, 99, 473–75
databases and, 235, 479
E-Business Suite and, 204
finances of, 185, 473–74, 489
human resources (HR) product of, 218
J. D. Edwards acquired by, 487, 489
Oracle’s attempted acquisition of, 487–89
Oracle’s competition with, 4, 101, 112–13, 117, 131, 162, 221, 248–49, 284, 422
tools business of, 249
Version 8 of, 218, 270, 488
Pepperdine University, 415
Perkins, Steve, 225
Perot, Ross, Jr., 415
Perot, Ross, Sr., 281, 415
Pets.com, 154
Phillips, Chuck, 174–75, 199, 202, 448–49
Pifithrin (PFT) Compound, 390–91
Piscitelli, Ben, 441
Pixar Animation Studios, 364
Pizza Hut, 248
Plattner, Hasso, 218, 313, 323–25
PL/SQL, 98
Police Department, Chicago, 243
POSCO, E-Business Suite and, 234–35, 287n, 420, 425
Postal Service, U.S., 407–8
Potter, Jack, 407–8
Prada, 455, 463, 465, 469
Precision Instruments, 58
Preger, Bob, 63, 66
Priceline.com, 157
PricewaterhouseCoopers (PWC), 425
Puricelli, John, 177–78
PWC, 240n
Quark Biotech Inc. (QBI), 8, 299n, 383, 389–91, 399
QUEL, 69, 72
Qwest, 185
Ramsey, Craig, 358–59
Rather, Dan, 415
RealNetworks, 265, 272, 275
Red Hat, 278n
Relational Software, Inc. (RSI), 61–66, 352
Relational Technology, Inc. (RTI), 69
Retek, 288
Rice, John, 23, 33, 228–29, 232
Rising Sun, 376n
RJR Nabisco, 29
Road Ahead, The (Gates), 38
Roberts, Dave, 62
Roberts, Gary, 166, 169–71
Roberts, George, 135, 475
E-Business Suite and, 196, 204, 421
and Oracle’s transformation to e-business, 174–75
Rocher, Michel, 105
Rockefeller, John D., 265, 276–77
Rockefeller University, 380, 382, 389, 399
Romero, Pepe, 371
Ronald McDonald House, 12, 15
Ronin, 8, 18, 205, 341, 373–74, 378
Roux, David, 154
Rowzat, Chuck, 480
Rudiger, Mark, 319–21
Rumsfeld, Donald, 403
Ryden, Bo, 67–68
Sacramento News and Review, 448
Sakura, 311
Salk, Jonas, 261n, 301
Sanbashi, 369–73, 376–79
Sanderson, Mike “Moose,” 325, 328
Sanderson, Sandy, 220, 222, 243, 288
San Francisco Chronicle, 205n, 208, 447
San Jose Mercury News, 386
San Jose State University, 348
San Simeon, 370
SAP, 44, 53, 217–19, 253, 313, 473–77
consulting business alliances of, 116–17, 219
databases and, 46, 208, 235–36, 238, 257, 259n, 479
E-Business Suite and, 204
finances of, 127, 185, 219, 473–74, 488
human resources (HR) product of, 218
international presence of, 114–15
Kellogg contract and, 126
management of, 219, 262
marketing and sales of, 476–77, 481
NetWeaver of, 476
and Oracle’s bid for PeopleSoft, 488–89
Oracle’s competition with, 4, 20, 34, 101, 112, 114–27, 130–31, 133, 143, 146, 147n, 162, 165, 214, 217–18, 222, 225, 248, 284, 323, 411, 418, 422, 425, 428, 481, 489
and Oracle’s competition with IBM, 281, 284
R/2 of, 114–15
R/3 of, 51, 77, 114–15, 117
Sapphire Convention of, 158
Sarwal, Richard, 283
Sayonara, 8–9, 180, 194, 217n, 305–29, 376, 457–58, 460
in Chicago Mac race, 322–27, 329
Fastnet Race and, 327–28
in Sydney-to-Hobart race, 308–9, 312, 314–21
Scardino, Marjorie, 25
Schmidt, Eric, 140
Schneider, Charlie, 125–26
Schwarzenegger, Arnold, 396n
Science Advisory Board (SAB), 387
Scopus, 216–17
Scott, Bruce, 59
Screven, Ed, 105, 113, 286, 289, 410
Scrushy, Richard, 27–29, 406–7
Scully, John, 458n
Seashols, Mike, 68–69, 311
Seccombe, Laura, 377–79
secondary education, 395–96
Securities and Exchange Commission (SEC), 87, 407n, 483
Shaheen, George, 240
Shakespeare, William, 366
Shaw, Robert, 96–97, 112, 116–21, 131, 139, 222, 240
and best-of-breed approach, 121, 123, 125–26, 128
management style of, 100–103, 118
Max Account and, 128–29
Oracle’s applications development and, 119, 133–35, 158
on SAP, 116–17, 119–20
threatened resignation of, 133–34
Sherman Anti-Trust Act, 275
Shigeru, Isuke, 372, 374
Shilakes, Chris, 178
Siebel, Tom, 31, 67–68, 90, 94, 173, 208–9, 214–18, 249, 270, 473–75, 489
on Ellison’s lies, 214–15, 296, 297n
on Oracle’s ethical standards, 83, 87
Siebel Systems, 67, 214–17, 270, 407, 477, 489
AT&T deal and, 214
CRM suite of, 50–53
databases and, 46, 208, 235, 238, 259n, 479
E-Business Suite and, 206–7
finances of, 214, 216, 473–74
hiring former employees of, 31, 33
management of, 215–17
Oracle’s competition with, 20, 169, 212, 214, 217, 239, 248, 253, 261, 422, 424, 429
and Oracle’s competition with IBM, 281, 283–84
partnerships of, 214, 216
tools business of, 249
Siegelman, Don, 28
Silicon Graphics, 108, 138
Sim, Judy, 11–12, 247, 249
Simon, Bill, 396, 440
Simpson, O. J., 360
Six-Day War, 145
Sjoberg, Kurt, 437, 442, 444–45, 447
Sjoberg Evashenk Consulting, 437, 445
small and medium-sized enterprises (SMEs), 16–17
small-business software market, 241–42
Smith, Sandy, 302
So, Jack, 13
Société Nautique de Genève, 471
software, software industry, 22–23, 39–53, 55, 252–53, 285–88
and acquisition of PeopleSoft, 487
back-office, 169, 187, 216
best-of-breed, see best-of-breed firms, best-of-breed software
business intelligence, 418, 425–28, 430–32, 477n, 478, 482, 484
client/server model and, 4, 98, 101, 113–14, 118, 130, 142–49, 166, 173, 187, 215, 450, 488
competition in, 77, 101, 112–27, 130–33, 143–46, 147n, 148, 162, 164–65, 169, 172–73, 189–91, 203–4, 206–7, 212–19, 221–22, 225, 241n, 242, 248–49, 260, 264, 411, 416, 418, 422, 424–25, 428–31, 473–77, 481, 488–89
components vs. complete systems in, 44–45
consumer packaged goods (CPG) solution in, 120, 122, 124–27, 142
customer relationship management (CRM), 6, 16, 23, 26, 29–31, 45, 49–53, 83, 164, 169, 187–89, 191, 195, 197, 202, 206–7, 210, 212, 214–17, 225, 234, 237, 247–49, 261, 423–26, 429–30, 432, 474–75, 484
distribution, 16<
br />
e-business, 6–7, 9, 11, 14, 16–18, 20, 25–27, 30–37, 45, 47–48, 51–52, 60n, 74n, 144, 169, 171, 177, 182–84, 187–207, 212–13, 217–18, 222, 224–27, 229–35, 238–39, 241, 244, 248, 252, 259–60, 286–88, 297–98, 300, 411, 415–16, 419–32, 448, 453, 471–72, 474–76, 478, 482, 484–85, 488–89
enterprise, 44–45, 49, 52–53, 86, 171, 186–87, 189, 197, 208, 236, 238, 256, 259n, 260, 265, 420n, 438, 448, 453
enterprise resource planning (ERP), 3n, 4, 6, 10, 45, 49–52, 68, 76, 116, 125, 162–63, 169, 185, 189, 191, 193, 216–18, 229, 234, 237, 245, 248, 261, 406, 421–24, 429–30, 432, 474
extension, 419
financial, 44, 79, 86, 112, 117, 121, 124, 213, 226, 234, 241, 411, 432, 488
globalization of, 115, 117, 120–21, 182–83
in health care industry, 26–28, 32, 301, 406–7, 419, 432, 484
in higher education market, 31–33, 484
human resources (HR), 112, 117, 121, 163–64, 218
of IBM, see IBM, software products of
implemented at Oracle, 191, 196–97, 213, 234–35
Internet-based, 3n, 4, 6, 39–40, 42–44, 51–52, 127n, 142–49, 164–66, 170, 173, 177, 179, 182, 184, 187, 193, 206n, 207, 215–16, 270, 450
legacy, 205–6, 213, 419
manufacturing, 14, 18, 23, 34–35, 44, 112, 124, 234
of Microsoft, see Microsoft, software products of
of Oracle, see Oracle Corporation, software products of
and Oracle’s competition with IBM, 281–82, 284
and Oracle’s transformation to e-business, 171–75, 177, 181–83
order management, 191–93, 195–97, 202, 234, 261, 421–23
partnerships in, 120–23, 126–28, 131–32
personal productivity, 51
resource planning, 26
for senior managers, 162–63, 165
for small businesses, 241–42
systems integration and, see systems integration, system integrators
in telecommunications, 28–30
testing it inside Oracle, 165–66, 169, 177, 182
see also databases, database market
Software AG, 63
Software Development Laboratories (SDL), 56, 58–61, 351
“Software’s Other Billionaire” (Deutschman), 108
Sony, 15–16, 241
Playstation 2 of, 279–80
Spoor, Tony, 62–63
Sprott, Richard, 387
Squire, Geoff, 92, 102–5, 293
Ellison’s relationship with, 103–4
firing of, 103–5
on Lane’s hiring, 97
management style of, 105
Oracle’s crash and, 81–85
Standard Oil, 265
Stanford University, 53, 64, 69, 86, 350–52, 355, 370, 380, 388, 483
Stealth, 325, 328
Steltor, 452
Stewart, Martha, 415–16
Softwar Page 69