Gradually the scope of activity narrowed from the full dining room to the Heimlich couple and the few tables surrounding them.
“I want to thank you, she was choking and I didn’t know what to do.” The ashen man had his arm around his date. The woman was somewhere between her recovery from asphyxiation and moving into embarrassment for having created such a scene.
“I know you care for her very much.” He nimbly evaded the topic. Patting someone on the back? That’s the worst thing you could do. But these poor saps didn’t know that. He turned to the woman “I see you’re doing much better now.” She lifted her head and said, “Yes, thank you. But I’m afraid I created quite a scene.” Boone Merrill was already one step ahead of her. “It could happen to anyone. You have no reason to feel embarrassed.” He expanded his scope to include both: “Folks, there’s no charge for tonight. And I would like to offer you some options. If you’re feeling up to continuing your evening with us, I will have the staff promptly re-do your order. Plus, I will re-seat you in our second dining room. There we have a little L-shaped nook that can provide you with some quiet.” Manager Merrill smiled expansively. “Of course I certainly understand if you would like to defer to another date, and that evening too would be on the house.”
With a clever weak smile the young lady quipped: “I should choke on my food more often.”
Jackpot! It was just what he was gunning for.
“Let’s stay. And yes, the new table would be nice. Can we stay Ted? Please.” Ted, formerly ashen-faced guy, sure as shit wasn’t going to argue.
“Folks, allow me a few moments to make the arrangements, and then we will continue our evening together.” With that Boone Merrill plucked both sets of dinnerware from the table, only for the sake of removing the offending rice-covered meat wad from sight, and headed back to the kitchen.
6
After the call from the hostess that a young lady, a choker, had made her way under her own power to the Show Girls room, Boone Merrill sprang to action. He didn’t like it one bit, in fact he even loathed the fact that his reputation for being a hands-on manager was self created.
He pondered his persona as he approached the swinging door between kitchen and dining room. Sunshine bubbles? No. Business as usual? No. Gentle concern? Bingo. But there was that other thing to consider, the young lady, the choker, was in the Show Girls Room. He suspected that he would have to have the hostess perform the general welfare check while he filled in as Maitre De.
Sakes.
It was an active night in the Prospector, a full house with a table wait of 20 minutes to be exact, so the manager’s movement through the dining room and up to the foyer went largely unnoticed. He caught the eye of the hostess, who discretely said “chair 4” and then returned to her table coordination.
Thank god for small favors, the restroom barrier had been solved and being back in public suggested that the choker was going to be okay. A dash of sunshine bubbles accented the gentle concern.
The girl sitting in number 4 was lightly dabbing at her eyes and shaking off the remnants of throat tickle, but otherwise seemed intact. She looked vaguely familiar, likely a regular, but regular or not, she was, at this moment, the most important person in the world in Boone Merrill’s mind.
“Hello there, I’m Mr. Merrill, I’m the manager here. Did you have a bit of a coughing spell?” All of the adjacent seats were occupied by parties on the waiting list. Boone had to hunker down to ease the conversation.
“Oh, yes, I’m fine.” Flustered, Dee busied herself with her hankie as a deterrent to conversation. ‘Christ, the fucking manager had to come check on me because of the demon.’ She brayed out laughter involuntarily and then hid behind her hands as several waiting-list customers began to engage their attention. The little chat between the big man and the laughing lass had the promise of being a nice time killer.
“I’m sorry, I’m sorry” Dee Schuster laughed once more, this time with control. “My dad, you see, we were eating, and my dad.” She took two quick breaths, steadied, and tried again. “We were eating; actually I was drinking my Pepsi, and my dad said something funny and I got Pepsi up nose.”
“It happens to the best of us.” Boone Merrill was literally beaming. “Just be glad it wasn’t Mountain Dew, that stuff almost blew my brains out once.” And then Dee did laugh, along with several of the patrons who had been following along. Yes, when it came to ‘in front of the desk, Boone Merrill was good. Damn good. But no one would ever know just how savagely he hated it.
He had the girl, he had the waiting customers, why not go for the dad and score a trifecta. “Your dad must be really funny.” His intent was to lead up to capturing a name, what he captured was far more.
“Not really” the girl rolled her eyes. “Okay, maybe sometimes. But what he said wasn’t funny ha ha, it was the other kind, you know funny, uhmmm.” “Ironic?” Boone kindly offered. “Yeah! That kind, or at least I think so. Anyway, he was talking about a busboy.”
Merrill’s interior darkened by waves. His heart leapt into overdrive. Endorphins threatened to flood his nerve centers. By contrast, his exterior remained perfectly placid. He cocked his head and lit a quizzical expression of amused interest.
“Okay, lemme start over.” Dee was now in the land of opportunity. She could now include the Prospector manager in her demon story to her friends! “Daddy was saying that he and his buddies come here after golf league and they talk about the busboy.”
His temples began to throb. Digestive juices poured into his stomach as if he had been force fed a bottle of Tabasco. Not one, but a foursome, possibly more, golf buddies, plural. Busboy. Problem.
“They come here to watch him, because he flies around here like…like… Dee preps her hankie in anticipation. …like a demon!”
End of story.
Dee Schuster cradles her hankie-veiled face, laughing and luxuriating in her initial sharing of the story.
The waiting customers, keep waiting, for their tables and for a more satisfying punch-line.
Boone Merrill is furious and he’s not going to wait. He doesn’t know why the girl found that to be either of the funnies, ‘ha ha’ or ‘ironic.’ Doesn’t know and doesn’t care. What he does know is that he has one busboy and at least one supervisor that need to have their balls busted. Customers laughing at one of his staff members? Like a circus sideshow freak?
This is the Prospector. This is image. This is ambience.
“Oh but this is the funny part.” Dee Schuster has realized that the part of the story that made it funny ironic has been omitted. “At school, his nickname is also Demon, because he dresses like a demon from… cause he dresses like a demon!”
A few nervous titters from the waiting crowd, another uncontrollable bray from the choker.
Damage control. Merrill needs it fast. Golf buddies, waiting crowd, high school. Too late. The demon saga was already out and by this time tomorrow would be epic. He needed to think, not spur of the moment in front of the desk thinking, but quiet, deliberate behind the desk variety.
Later. There was still the choker. “Well I can understand when something (he didn’t say funny, he didn’t say ironic) surprises you in the middle of a sip of soda, there’s always the risk of a little miscue. I can tell you’re already feeling much better. Which table are you sitting at, I’ll have the waitress bring you a fresh soda.”
“Oh that’s fine, thank you” Dee said rising, “before I went to the bathroom my dad said he would have the waitress bring one.” Remembering, she quickly covered her mouth and between her fingers added: “either the waitress or the demon.”
Capping her mouth tightly she took leave of the foyer and returned to her crab cakes.
One thought rocked Boone Merrill. He’s here.
7
Under normal circumstances, a full house with a waiting list, would be enough to keep the pair of busboys (one of them usually stoned) active all night long.
When Demon was on the
floor though, it only took one, and maybe part of another busboy to keep up with the demand for tables.
Demon had been shown the job, he knew the job, he had been told that he needed to work fast. And that’s what he did. He had no recognition of the concept of shared duties, a concept that the other busboys quickly recognized and exploited brutally.
Some, like Jon Hemmingburg, did their fair share, but just couldn’t match (even when showing up for work totally straight) the Demon’s torrid pace.
Schedule posting became a momentous occasion. “You lucky prick! You’re paired up with the demon three nights this pay period. Bring your whack off books, you’ll be doing more jacking off than wiping off.”
Especially exploitive was the asshole first class Matt Kingman. He took advantage of the Demon savagely. “Tables 4 and 19 just left Demon. I think 29 is about ready too. I’ll keep an eye on it and let you know.” Matt Kingman’s concept of being a busboy amounted to little more than identifying tables and urging on the demon. “I gotta tell you, you’re doing a great job, a great job! I don’t know how I could keep up without you.” This while he leaned on the ledge of the work station examining the notch in his right thumbnail.
Demon took it and said nothing. Something deep inside of him wanted to come out and inform him that he was being used. But if it did, it would mean that he would have to deal with it. And since he had not the verbal or social acuity to resolve such matters, it was easier just to do the work and take it.
From day one, he had worked fast. As the productivity of his evening partners decreased, he worked even faster.
But tonight was a good night. Tonight he was working with the Bird. The Bird had come to work all smiling and squinty-eyed. He moved slowly. He had examined his timecard up and down, back and forth, before puzzling out the correct way to insert it into the punch clock. He paused again as he tried to find the open gap in the card holder from which he had retrieved his timecard just a moment ago.
The Bird was stoned. Columbian gold stoned. And two hours later, a full house with two more hours to go, the Bird was finally coherent enough to make more than token contributions to the effort.
“Effin’-A De-man, slow down. I don’t mind you doing all of the work but you’re makin’ me look bad.” You keep up at this pace and they’ll only need one busboy a night – you!”
The Bird had shared these words and he was sure that the d-man had heard him. But there was something else, something that could only come from a person with insight, and that person was the Bird. “You also gotta slow down because it makes you look bad, it makes the Prospector look bad.”
Demon had the utmost respect for the Bird. It was the Bird who had commiserated with him after the music appreciation fiasco. It was the Bird had told him about the busboy job. The Bird had said, ‘from now on, you are no longer Demon, but De-man!’ And who had shared with him the pair of pants to land the job. The Bird.
The Bird now had his complete attention. “Look at the hostess over there, is she running?” Demon watched as the hosted gracefully led a party to number 6. “Now watch the waitresses. Do you see them running, hell no! They move quick, but this ain’t no track and field, this is the Prospector, this is class d-man, class. Remember, diamond rings shoved up their asses?” But you; you run, you run like your ass is on fire. And I’m just being straight with ya. You wanna know how it looks?”
“It looks bad!”
Demon heard the words. Words that came from a respected authority. And with the words he had seen the visuals. There appeared to be understanding, but only at the most fundamental of levels. It was going to take something much stronger to drive the point home.
“Listen, I’m gonna do this one time and one time only. And you are gonna watch. I’m gonna show you exactly what you look like out there.” The Bird snatched up a bus tub and scrambled out to the floor. He flew to the far side and down the aisle to table 18. bang. Clink. Clank, chink. Dishes and silverware rudely deposited in seconds. Then the wipe cloth – a frantic whirling dervish of white. He grabbed the tote and ran to the dish room. Next he scooped the napkins and silverware and made another dart for the cleared table. Ting-ting-ting-ting. The silverware splashed into place.
Table set, the Bird made his final dash back to the busboy station, but was stopped short…by Boone Merrill.
“We need to talk. Now.”
After what he had just observed, Mr. Merrill had his demon.
8
With a packed house, Boone Merrill could ill afford to pull one of his two busboys off the floor. Originally, he had intended to drag the offender, the demon, back to his office for a good old fashion desk-thumping, ball-breaking, coming home to Jesus sermon about the importance of dining room presence. It would have to wait.
For the moment he could provide a quick lesson in pace, with the promise of a full-blown confrontation at a later date.
He moved determinedly toward the busboy’s station where another yellow shirt, the Valley street kid, was watching with an expression of something just less than outright horror.
“In there. Now.” The Bird took the cue and joined his coworker at the back of the narrow room. Mr. Merrill moved in; his girth and his height all but blocking out the entrance.
“This is directed at you.” He pointed at the Bird. “But you’re both going to hear it. What I just saw was a disgrace. You were running around the restaurant like a maniac. Do you think this is some kind of game? This isn’t your playground. You are not here to chase around like you’re playing tag. You are not flash Gordon. You are not Speedy Gonzalez and you are not the goddamned road runner with a roman candle stuck up his ass!”
At this the Bird had to lower his gaze and grimace, he put on his best expression of supplication while inwardly he was a heartbeat away from exploding with laughter.
Demon was not laughing. He was mortified. The boss was chewing out the Bird when it really should have been him. He had no words. Painfully he longed to correct it, but how. No words. No words.
Manager Merrill had entered dangerous territory, and he knew it. He technically was ‘in front of his desk’ and ‘on the floor.’ The busboy station offered some privacy, but not all. His anger had made his tongue loose, and while the yellow shirts deserved it (and more!) He could not be at risk of having any customers catch even a snippet of this impromptu disciplinary action.
“Do you understand me?” The question was unnecessary, but it did buy the needed moment to temper his speech and his blood pressure.
Quiet ‘yes’s’ came from both boys.
“Let me be clear. You need to work and you need to work fast. But you shall not run in this restaurant. You will walk. You will not fling dishes into the tub. You shall place them in the tub. You will not scatter silverware on the table. You shall set the silverware on the table.”
“I have been getting complaints about you.” He looked directly at the Bird. Complaints may not have been precisely true, observations would have been more fitting but Boone Merrill needed to convey how serious of a matter they were dealing with.
“Customers, paying customers, gawk at you, running around like a freak. And they even have a name for you. Demon, they say he flies around here like a demon. And I understand that’s also what they also call you at school?” “Yes sir” from the Bird. “I don’t know why, but they call me Demon.”
Mr. Merrill crossed his arms and nodded. “Well this isn’t school and we can’t control that. But what we can do is control what happens here, can’t we.”
A shadow fell from behind the manager and his expression immediately transformed into sunshine bubbles. He turned to face the new arrival. It was only the hostess. “Oh, excuse me Mr. Merrill, we have customers waiting and five tables that need to be cleared, I had to leave my station to see if there was a problem with the…” He waved her off mid sentence. “We’re done here. The tables will be ready in a few minutes.” The hostess departed. The manager swung clear of the entry and was succinct:
“Now. Back to work. Like I told you.”
The Bird moved first. He plucked a tub and wipe cloth with confident ease and walked professionally to clear a table just like he had done 1,000 times before. Under the watchful eye of the general manager he skillfully and nimbly cleared, cleaned and re-set without causing a hint of distraction.
Good, much better, Merrill congratulated himself. Maybe it wasn’t the busboys who needed the sermon, maybe it was the front line supervisors who trained or were supposed to train the busboys who needed their clocks wound.
Demon on the other hand, was utterly lost. His mind was not on his work, but miles away, processing what had just occurred. The Bird had been showing him, teaching him about himself, something that no one else had ever bothered to do. And he had seen it, yes, when the Bird was out flying around he could see it in himself. ‘This is what I look like.’ And then the manager had come along and chewed out the Bird for running around like a maniac. Yet all the time, the Bird was just trying to help.
Alter Boys Page 19