“Try making this area here darker,” said Joe, circumscribing the girl’s face with a finger. “God, your screen is filthy,” he added. He removed a tissue from her box and dusted it. He took a new look. “Now she’s more washed out than ever.”
Genevieve tried a few things. We looked at the girl. Joe shook his head. “Now she looks sunburned,” he said. “Bring it back some.”
“I think we’re losing sight of what our ultimate goal is here,” said Genevieve.
But we feared that if she was washed out, people would look right past the flyer.
Genevieve didn’t lack for more suggestions. “Pump ‘MISSING’ up a little,” said Jim Jackers.
“And play up the $10,000 reward,” suggested Tom. “I don’t know how, just . . . use a different font or something.”
“And you have some kerning issues,” Benny reminded her from the sidelines.
We all wanted to help. Genevieve worked on it another hour, tweaking this and that, until someone recommended that she fix the little girl’s smile to be less crooked. Jessica would look prettier that way.
“All right,” she concluded, “we’re officially through here.”
That afternoon we ripped color print after color print and scored them in the mount room. Several of us drove out to North Aurora and spent the evening posting them — in the public library, the YMCA, the entrance aisles of the grocery stores, in the Starbucks and movie theaters and in the Toys“R”Us, and on all the neighborhood telephone poles. Three days later she was found in an empty lot wrapped in plastic sheeting.
We put up bunting and had cake for Janine’s return. Next day Joe Pope found her crying in front of the mirror in the men’s room. She had gotten confused and gone through the wrong door. It was rare to get news by way of Joe Pope, since he didn’t talk to many people, so we probably shouldn’t have known that he found Janine in the men’s room. But he did talk to Genevieve Latko-Devine, and Genevieve talked to Marcia Dwyer, and Marcia talked to Benny Shassburger, and Shassburger talked to Jim and Amber, who talked to Larry and Dan Wisdom and Karen Woo, and Karen never met anybody she didn’t talk to. Sooner or later everyone found out everything, which is how we came to know that Janine was not over her grief, not by a long shot, because she had gotten confused and wandered into the men’s room. We pictured her at the sinks, holding on to the marble ledge for support, her head downcast and her tired eyes shedding momentous tears, oblivious to the urinals in the mirror. After her return, she almost never spoke at lunch.
We talked about Janine wandering into the men’s room. No one thought it should be kept a secret, but we were careful not to ridicule the event or turn it into a joke. A few of us did, but not many. It was obviously a tragic thing. We knew about it, but how could we possibly know the first thing about it? Some of us discussed the matter to break up the routine, but most of us used the information to explain why she was quiet at lunch. Then we filed the incident away. That is, until Janine started bringing pictures of Jessica into the office and placing them on the credenza and the bookshelves and hanging them from the walls. The pictures crowded in, elbowing each other for room. A hundred pictures of her dead daughter in the seventy-five square feet of her office. The three on the wall facing her were the most mournful things we’d ever seen. It was also downright creepy. It got to the point where we tried to avoid entering her office. When we were forced to, for some pressing item of business, we never knew where to rest our eyes.
ON A TUESDAY IN MAY at twelve-fifteen in the afternoon, Lynn Mason scheduled an input meeting. We gathered in her office to be a part of it. Input meetings made us happy because they meant we had work to do. We worked in the creative department developing ads and we considered our ad work creative, but it wasn’t half as creative as the work we’d put in to pad our time sheets every Monday morning since layoffs began. An input meeting meant we’d have actual work that would make our time sheets less intimidating the following week. But some of us didn’t like input meetings when they were scheduled for twelve-fifteen. “That’s when most of us — hello? — go to lunch,” said Karen Woo. Lunch for Karen was a sacrament. “Why not schedule it for eleven-fifteen?” she asked. “Or even one o’clock?” Most of the rest of us just thought, no big deal, so lunch comes an hour late. “But I’m hungry,” said Karen. She didn’t seem to have much sympathy for the fact that Lynn Mason had just found out she had cancer and might have other things on her mind. Besides, Lynn could schedule an input whenever she wanted — she was a partner. “Of course she can schedule an input whenever she wants,” said Karen. “But ought she? That’s the question. Ought she.” Many of us thought Karen should consider herself lucky to still have a job.
While waiting for Lynn to arrive, we killed time listening to Chris Yop tell us the story of Tom Mota’s chair. We loved killing time and had perfected several ways of doing so. We wandered the hallways carrying papers that indicated some mission of business when in reality we were in search of free candy. We refilled our coffee mugs on floors we didn’t belong on. Hank Neary was an avid reader. He arrived early in his brown corduroy coat with a book taken from the library, copied all its pages on the Xerox machine, and sat at his desk reading what looked to passersby like the honest pages of business. He’d make it through a three-hundred-page novel every two or three days. Billy Reiser, who worked on another team and walked with a limp, was a huge Cubs fan. He had a friend who installed satellites. They gained illegal access to the roof, secured a remote satellite in an out-of-the-way place, and situated it so that the signal beamed off the next-door building into Billy’s office. Then Billy’s friend set up a television under his desk, mounted at an angle so if Billy was sitting just a foot back in his chair, he could look down and see the picture. When it was all through, he had two hundred stations and could watch the Cubs even on away games. We gathered down there in limited numbers when Sammy Sosa was going for the home run record. The problem was Billy was worried someone would find out about the satellite, so every time Sammy hit a homer and we cheered like mad, we got kicked out.
Tom Mota had been laid off the week before Chris Yop told us the story of his chair. Yop said he had been cleaning off his desk when he looked up and found the office coordinator standing in his doorway. Our office coordinator smelled of witch hazel and carpet fiber, had a considerable mole on her left cheek, and never said hello to anyone. It was rumored that, like an ant, her back could bear the burden of something several times her body weight. She stood in Yop’s doorway with her arms crossed, leaning against the doorjamb and peering in at Yop’s bookshelves. She asked if they were Tom Mota’s. “So I say to her,” Yop said to us, “‘Tom Mota’s? What, those?’ ‘The bookshelves,’ she says. ‘Are those Tom’s?’ ‘The bookshelves? No,’ I say, ‘those aren’t Tom’s. Those are mine.’ ‘Well, someone took Tom’s bookshelves out of his office,’ she says to me, ‘and I have to get them back.’ At this point, Tom’s been shitcanned, what? a day? This was last Tuesday — I mean, the body’s not even cold yet, and she’s standing in my doorway accusing me of stealing? So I repeat to her, I say, ‘Those aren’t his bookshelves, those are my bookshelves.’ But then she walks into my office, right, get this. She walks into my office and she says, ‘Is that his chair? Is that Tom’s chair you’re sitting on?’ She’s pointing at it, right. She thinks it’s his chair. It’s my chair. Those are his bookshelves, sure. I took them out of his office when he got shitcanned and brought them down to mine. But it’s for damn sure not his chair. It’s my chair! So I say, ‘This? This is my chair. This chair is mine.’ And she says, she walks into my office and stands very close to me, she says, she’s about a foot, maybe two feet from me, she says, pointing at my chair, ‘Do you mind if I look at the serial numbers?’ Now, who knew about this?” he asked us. “Who knew about these serial numbers?” None of us had ever heard anything about serial numbers. “Yeah, serial numbers,” Yop continued. “They keep serial numbers on the back of everything. That way they can track everything
, who has what and what office it’s in. Did you know about this?”
We let him go on about the serial numbers because his outrage was typical of the time. Chris was a nervous man, and as he spoke, his whole face seemed to quiver. His animating hands shook a little, as if battling a caffeine dip. He had encouraged us to call him Yop because it made him feel younger, cooler, and more accepted. He kept his graying hair long, so it curled up near the ears, but age had thinned it on top. He was married to a woman named Terry and on weekends he played bad rock songs for a seventies cover band. He was always asking everyone what they were listening to these days. We considered it half-noble, half-pathetic when passing his office to hear some new rap album issuing from his CD player, when everyone knew what he really wanted to be listening to was Blood on the Tracks. We listened to his story about Tom Mota’s chair from various locations in Lynn’s cluttered office. She had a glass-top table and a white leather sofa and we hung in the doorway and leaned against the walls, killing time while waiting for her. Karen Woo kept looking at her watch and sighing because Lynn was running late to her own meeting.
“I was like, ‘Serial numbers?’” Yop continued. “And she says, she’s standing behind me, right, she says, ‘Have a look.’ So I get off my chair, I take a look — serial numbers! On the back of my chair! ‘Where’d these come from?’ I ask her. She doesn’t answer me. Instead she says, ‘Can I borrow a pen?’ She wants to borrow a pen so she can take down the serial numbers! I’m thinking, what sort of fascist organization — ‘Hello?’ I say. ‘This is my chair.’ But she’s not paying any attention to me — she’s taking down the serial numbers! Then she goes over to the buckshelves, she starts taking down the serial numbers on them and she says, ‘And what about these buckshelves?’ Now I’m in a fix, because I lied about the buckshelves, sure, but I’m telling the truth about the chair. I could give a shit about the buckshelves. Take the buckshelves. Just leave me my chair.”
We told Yop he meant to say bookshelves.
“What’d I say?” he asked us.
We told him he was saying buckshelves.
“Buckshelves?”
Right — at first it was bookshelves, but then he started saying buckshelves.
“Listen, don’t pay any attention to me,” he said. “That’s just me getting my words wrong. The point is, take the bookshelves. Just leave me my chair. It’s my chair. ‘But are they yours?’ she asks me. It’s a moral question for this woman, whose they are. So I say, ‘Yeah, they’re mine, but you take them, okay. I don’t want them anymore.’ I don’t want them anymore? Who wouldn’t want those bookshelves? But I don’t want to lose my chair — my legitimate chair, so I say, ‘Go ahead, take ’em.’”
We didn’t want to interrupt him again, but we felt the need to remind him that it was her job, as the office coordinator, to keep track of office furniture and the like.
Yop ignored us. “What is that she has on her wrist?” he asked.
Yop was asking about the office coordinator’s tattoo. It was of a scorpion whose tail wrapped around her left wrist.
“Now why would a woman do that to herself?” he asked. “And why would we hire a woman who would do that to herself?”
It was a good question. We assumed he knew the joke.
“What’s the joke?” he asked.
The scorpion was there to protect her ring finger.
“Let me tell you something,” he said. “That’s funny, but that ring finger doesn’t need any protecting. But okay, whatever — she’s just doing her job. How we ever hired a person with a scorpion on her wrist is far beyond me, but okay, she’s doing her job. But that’s my legitimate chair. It’s my chair. She takes my chair, that’s not her mandate. So she says to me, she says, ‘Why would you offer me your buckshelves if, as you say, they’re really your buckshelves? I don’t want them if they’re yours,’ she says, ‘I only want them if they’re Tom’s. All of Tom’s stuff has disappeared and it’s my job to get it back.’ So I say, trying to act all innocent and unknowing, I say, ‘What all did they take?’ And she says, ‘Well, let’s see. His desk,’ she says. ‘His chair, his buckshelves, his —’”
We apologized for interrupting, but he was doing it again.
“What’s that?” he asked.
Saying buckshelves.
Yop raised his arms in the air. He was wearing a ratty Hawaiian shirt — the hair on his arms was going gray. “Will you listen to me, please?” he cried. “Will you all just please hear what I’m trying to say? I’m trying to tell you something really important here. They know everything! They knew everything we’d taken! So what choice did I have? ‘You can have the buckshelves, okay?’ I say to her. Just don’t take my chair. ‘But are they Tom’s?’ she asks me. That’s what’s important to her. She wants to know, ‘Did you take these buckshelves from Tom’s office?’ And that’s when it hits me. I’m going to get shitcanned just because I took Tom’s buckshelves.”
Bookshelves! we cried out.
“Right!” he cried back. “And for something as simple as that I’m going to get shitcanned! Hey, I have a mortgage. I have a wife. I’m a fucking professional. I get shitcanned this late in my career, that’s it for me. It’s a young man’s game. I’m too old. Who’s going to hire me if I get shitcanned? I see no alternative but to come clean, so I say to her, ‘Okay, listen. These buckshelves, right? I’ll get them back down to Tom’s office. I promise. I’m sorry.’ And she says, ‘But you’re not answering my question. Are they his? Did you take them?’ So you know what I’m thinking at this point. I’ve tried to be somewhat honest with her. I’ve tried to tap into something human and feeling in her. But it’s not working. She ain’t nothin’ but a bureaucrat. So what I say is, I say, ‘All I know is, they were here when I came back from lunch.’ And she says, she looks at her watch, she says, ‘It’s ten-fifteen.’ And I say, ‘Yeah?’ ‘Ten-fifteen in the morning,’ she says. ‘You took lunch at, what? Nine-thirty?’ Then she points at the buckshelves and she says, ‘And I guess all these bucks just appeared when you came back from lunch, too, huh? Your nine-thirty lunch?’ And I don’t say anything, and she says, ‘And what about the nice chair you’re sitting on? That suddenly appear out of nowhere, too?’ And I don’t say anything, and she says, ‘I’ll be back after I’ve had a chance to crosscheck your serial numbers. I would suggest that if those are Tom’s buckshelves you have them back in his office pronto. And the same goes for anything else that belongs to Tom.’ And that’s when I say to her, ‘Hey, hold the fuck up, missy. What do you mean, belongs to Tom? Nothing belongs to Tom. Tom just worked here. Nothing ever belonged to Tom. Nothing belongs to anyone here, because they can take it away from you like that.’” Yop snapped his fingers. “Listen to how she responds,” he said. “‘Uh, sorry, no,’ she says. ‘I’m afraid all of this belongs to me.’”
Yop threw out his hands in supplication and his eyes bulged out. He expected us to be outraged that the office coordinator would say a thing like that, but the truth was, it didn’t surprise us at all. In a way, it did belong to her. She wasn’t going to be laid off. Everyone needs an office coordinator.
“Oh, I was so fucking irate,” he said. “Nothing gets me more than the petty-minded people around here who have just this much power, and then they wield it and they wield it until they have TOTAL control over you. And now she’s going to check her serial numbers and find out that I have Ernie Kessler’s old chair.”
Wait a minute. It wasn’t his chair?
“From when he retired,” Yop said, in a calmer voice. “Last year.”
We couldn’t believe it wasn’t his chair.
“It is now. It was Ernie’s chair. From when he retired.”
We felt deceived. He had given us the impression that at the very least it was his chair.
“It is my chair,” he said. “He rolled it down to me. Ernie did. I asked him for it and he rolled it down to me and he rolled my chair away and put it in his office. When he retired. We just swapped chairs.
We didn’t know about the serial numbers. Now that I know about the serial numbers, I’m thinking, That’s it for me. This office coordinator, she’s going to tell Lynn I took Tom’s buckshelves — and that I took Ernie Kessler’s chair, too, even though he gave it to me. So what choice do I have? If I want to keep my job I have to pretend it is Tom’s chair and roll it down to his office! It’s not his chair — somebody else has Tom’s chair — but last week, that’s exactly what I did. I rolled Ernie Kessler’s chair down to Tom Mota’s office after everyone had gone home. I had to pretend it was Tom’s chair, and for a week now I’ve gone on pretending, while I’ve had to sit on this other chair, this little piece-of-crap chair, just so I can avoid getting shitcanned. That was my legitimate chair,” he said, his fists quivering in anguish before him.
We didn’t blame him for being upset. His chair was a wonderful chair — adjustable, with webbed seating, giving just a little when you first sat down.
THE AUSTERITY MEASURES BEGAN in the lobby, with the flowers and bowls of candy. Benny liked to smell the flowers. “I miss the nice flowers,” he said. Then we got an officewide memo taking away our summer days. “I miss my summer days even more than the flowers,” he remarked. At an all-agency meeting the following month, they announced a hiring freeze. Next thing we knew, no one was receiving a bonus. “I couldn’t give a damn about summer days,” he said, “but my bonus now, too?” Finally, layoffs began. “Flowers, summer days, bonuses — fine by me,” said Benny. “Just leave me my job.”
At first we called it what you would expect — getting laid off, being let go. Then we got creative. We said he’d gotten the ax, she’d been sacked, they’d all been shitcanned. Lately, a new phrase had appeared and really taken off. “Walking Spanish down the hall.” Somebody had picked it up from a Tom Waits song, but it was an old, old expression, as we learned from our Morris Dictionary of Word and Phrase Origins. “In the days of piracy on the Spanish Main,” Morris writes, “a favorite trick of pirates was to lift their captives by the scruff of the neck and make them walk with their toes barely touching the deck.” That sounded about right to us. In the song, Tom Waits sings about walking toward an execution, and that sounded right, too. We’d watch the singled-out walk the long carpeted hallway with the office coordinator leading the way, and then he or she would disappear behind Lynn Mason’s door, and a few minutes later we’d see the lights dim from the voltage drop and we’d hear the electricity sizzle and the smell of cooked flesh would waft out into the insulated spaces.
Then We Came to the End Page 3