by Sam Bourne
'Tom, I need you to do whatever it takes to work out where these emails have come from. That's what the police would do, so that's what you have to do.'
Tom nodded, but his hands barely moved. He was still dazed.
'Tom, I know how much Beth means to you. And how much you mean to her. But what she needs from you right now is for you to be the laser-beam-focus computer genius.
OK?' Will was trying to smile, like a father cheering up a toddler son. 'You need to forget what this is about and imagine it's just another computer puzzle. But you have to crack it as fast as you can.'
Without another word, the two swapped places. Will paced up and down while Tom started clicking and clacking at the machine.
He offered one revelation straight away. The hieroglyphics that had appeared on Will's BlackBerry now looked completely different.
'Is that-'
'Hebrew,' said Tom. 'Not every machine has access to that alphabet. That's why it looked weird on yours. Using obscure alphabets is an old spammer trick.'
Now Will noticed something else. After the long string of Hebrew characters, he could see some English ones in brackets.
It was as if they had fallen off the screen on his own computer, but here they were visible, spelling out a regular email address: [email protected].
'Golem-net? Is that what their name is?'
'Apparently.'
'Isn't that some Lord of the Rings thing?'
'That's Gollum. Two l's.'
Suddenly the screen was black with just a few characters winking on the left. Had the system crashed?
Tom saw Will's face. 'Don't worry about this. This is a "shell". It's just an easier way of issuing commands to the computer than GUI.'
Will looked baffled.
'Graphic User Interface.' Tom could see he was speaking a foreign language, yet he had the strong feeling Will wanted him to say something. He realized his friend was like a taxi passenger in an urgent hurry: ultimately it might make no difference, but it felt better to be moving than to be stuck in traffic, Psychologically, he knew Will was in the same state: he needed to feel they were making progress. A running commentary might help.
'I'm going to ask the computer who it was who just emailed us.'
'You can do that?'
'Yep. Look.'
Tom was typing the words 'Whois golem-net.net'. It always surprised Will when, amid all the codes and digits, a computer (or computer geek, which amounted to the same thing) used plain, conversational English, albeit with an eccentric spelling. Yet, it turned out, this was a bona fide computer instruction.
Whois golem-net.net Tom was waiting for the screen to fill up. There was nothing you could do in these moments, as the lights flickered and the egg-timer graphic ticked away. You could not hurry the computer. People always tried to. You saw them by ATM machines, their hands in position, like a crocodile's mouth poised over the dispenser, waiting to catch the cash as it came out, ensuring that not even the split second it would take to move across to collect it should be wasted. You saw it in offices, where people would drum pencils or play their thighs like bongos: 'Come on, come on,' urging the computer or printer to stop being so damned slow — forgetting, of course, that five, ten or fifteen years ago the task in question might have taken the best part of a working day.
'Ah. Well, that's interesting.'
There on the screen was the answer, clear and unambiguous.
No match for golem-net.net 'They made it up.'
'Now what?'
Tom went back to the email itself and selected an option Will did not know existed: 'View Full Header'. Suddenly several lines of what he would have dismissed as garble filled the screen.
'OK,' said Tom, 'what we have here is a kind of travelogue.
This shows you the email's internet journey. That line at the top is its final destination and that at the bottom is its point of origin. Each server en route has its own line.'
Will looked at the screen, each sentence beginning 'Received…'
'Hmm. These guys were in a hurry.'
'How do you know that?'
'Well, you could make up "received lines". But that takes time — and whoever sent this didn't have time. Or didn't know how to do it. These received lines are all genuine. OK, this is the thing we need. Here.' He was pointing to the bottom line, the point of origin. Received from info.net-spot.biz 'What's that?'
'Every computer in the world, so long as it's connected to the internet, has a name. That one there is the computer that sent you the email. All right. That means there's one more move I need to make.'
Will could see that Tom felt uncomfortable. This was not the way he liked to do things. Will remembered one of their earliest conversations, when Tom explained the difference between hackers and crackers, white hats and black hats. Will liked all the names; thought it might make a magazine piece.
His memory was sketchy. He remembered his surprise at discovering that hacker was a widely misused term. In the outside world, it was often applied to the teenage nerds who broke into other people's computers — other people being Cape Canaveral or NATO — and wrought mayhem. Among technofolk, hacker had a milder meaning: it referred to those who played on other people's virtual lawns for fun, not malice.
Those who were up to no good — spreading viruses, taking down the 911 emergency phone system — were known by aficionados as crackers. They were hackers for havoc.
The same distinction applied to white hats and black hats.
The former would snoop around where they were not wanted — inside the system of one of America's biggest banks for example — but their motives were benign. They might peek at customers' account numbers, even uncovering their PIN codes, but they would not take their money (even though they could). Instead they would email the head of security at the bank with a few examples of their plundered wares.
A typical white hat message, waiting in the inbox of the luckless official in charge, might read 'If I can see your data, then so can the bad guys. Fix it.' If the recipient was really unlucky, the email would be cc'd to the CEO.
Black hats would do the same but with darker purpose.
They would bust into a maximum security network not on the Everest principle — because it's there — but in order to cause some damage. Sometimes it was theft, but more often the motive was cyber-vandalism: the thrill of taking down a big target. The headline-grabbing viruses of the past — I Love You and Michelangelo — were considered artistic masterpieces in the black hat fraternity.
Of course Tom's hat was as white as they came. He loved the internet, he wanted it to work. He had barely hacked, let alone cracked. He believed it was essential that the world grow to trust the web, that people felt secure on it — and that meant restraint on the part of those, like him, who knew where to find the gaps in the fence. But this was an exceptional situation. Beth's life was on the line.
Will began to pace. His legs felt weak, his stomach queasy.
He had eaten nothing since first sight of that email, now some seven hours ago. He wandered over to Tom's fridge: multiple Volvic and a box of sushi. Yesterday's. Will took it out, smelled it and decided it was still just about edible. He wolfed it, then felt guilty for having any appetite at all when his wife was missing. As he swallowed, Beth came back to him. The very idea of food seemed to trigger an association with his wife.
The evenings together making dinner; her unabashed appetite.
Whatever he imagined, warmth, hunger or satiation, he could only think of her.
He paced some more. He flicked through the computer periodicals and obscure literary journals that Tom had in a stack by the couch.
'Will, come here.'
Tom was staring at the screen. He had done a 'whois…' for netspot-biz.com and had got an answer.
'You don't seem happy,' said Will.
'Well, it's good news and bad news. The good news is I now know exactly where the email was sent from. The bad news is, it could be anybody wh
o sent it.'
'I don't get it.'
'Our path ends in an internet cafe. People are in and out of those places all the time. How stupid can you get!' Tom slammed his fist on the desk. He seemed furious. 'I thought we were going to get a nice, neat home address. Dumb ass!'
Will realized Tom was addressing no one but himself.
'Where is this internet cafe?'
'Does it matter? New York is a pretty big fucking city, Will.
Millions of people could have passed through there.'
'Tom.' Sternly now. 'Can you find out where it is?'
Tom returned to the screen, while Will stared. Finally he spoke.
'There's the address. Trouble is, I'm not sure I believe it.'
'Where is it?' said Will.
Tom looked him straight in the face for the first time since Will had shown him the kidnappers' email. 'It's from Brooklyn.
Crown Heights, Brooklyn.'
'That's fairly near here. Why don't you believe it?'
'Look at the map.' Tom had done an instant MapQuest search, showing with a red star the exact location of the internet cafe. It was on Eastern Parkway. 'Do you realize where that is?'
'No. Come on, Tom. Stop fucking around. Tell me.'
'This message was sent from Crown Heights. That's only the biggest Hassidic community in America.'
The red star stared at them without blinking. It looked like the X on a treasure map, the kind that used to feature in Will's boyhood dreams. What lay under it? 'Despite the location, it's possible that it's not them who sent it.'
'Tom, the email was in Hebrew, for Christ's sake.'
'Yeah, but that could be a cover. The real name was golem.net.'
'Look it up.'
Tom keyed golem into Google and clicked on the first result.
It brought up a page from a website of Jewish legends for children. It told the story of the Great Rabbi Loew of Prague, who used a spell from kabbala, ancient Jewish mysticism, to mould a man from clay: a vast, lumbering giant they called the Golem. Will's eye raced to the end: the story climaxed in violence and destruction, with the Golem running amok. The Golem seemed to be a Hassidic precursor of Frankenstein's monster.
'All right,' said Tom finally. 'I admit it, it does seem to be them. But it makes no sense. Why on earth would these people take Beth?'
'We don't know it's "these people". It might be one psycho who just happens to be Hassidic.' Will grabbed his coat.
'Where are you going?'
'I'm going there.'
'Are you crazy?'
'I'll pretend I'm reporting. I'll start asking questions. See who's in charge.'
'You're out of your mind. Why don't you just tell the police you've traced the email? Let them handle it.'
'What, and guarantee these lunatics kill Beth? I'm going.'
'You can't just go charging in there, with your notebook and English accent. You might as well wear a fucking sign.'
I'll think of something.' Will did not say, though he thought it, that he was getting quite good at this kind of amateur detective work. His triumphs in Brownsville and Montana had left him pumped: in both cases he had found out a hidden truth. Now he would find his wife.
CHAPTER FIFTEEN
Friday, 4.10pm, Crown Heights, Brooklyn
His first reaction was confusion. He got off the subway at Sterling Street and walked straight into what looked to him like a black neighbourhood: Ebony, Vibe and Black Hair on sale at the news-stand, murals on every other wall, knots of young black men standing around in baggy combat clothes.
But once he crossed New York Avenue, he felt his pulse quicken with a reporter's sense that he was getting nearer to the story. Signs appeared in Hebrew. Some of the words were written in English characters, though their meaning was no less opaque. Chazak V'Ematz! promised one, enigmatically.
Another word appeared several times, on bumper stickers, on fly posters, even on notices collared to lampposts, like flyers seeking lost cats. Will soon learned to recognize the word, though he had no idea how to pronounce it: Moshiach.
Next he passed a black man the size of a large refrigerator, with a little girl in one hand and a cigarette in the other.
Will's confusion returned. He was now on Empire Boulevard, noticing Indian restaurants and vans decked out in the national flag of Trinidad and Tobago. Was he in the Hassidic neighbourhood or wasn't he?
He turned off, into residential streets. The houses were large brownstones or made of a firm, red brick, as if once, in a long-ago Brooklyn, they had been positively posh. Each had a few steps up to the front door, which sat alongside a porch. In other American homes, Will guessed, these porches might feature a swing chair, perhaps a few lanterns, certainly a pumpkin at Hallowe'en and very often, the Stars and Stripes. In Crown Heights they looked mainly unused, though even here Will spotted that word again — Moshiach — on window stickers, and once on a yellow flag with the image of a crown, which Will took to be some kind of local symbol.
Directly above each porch, one storey up, was a veranda, complete with wooden balustrade. Will thought of Beth, held behind one of these front doors: his legs suddenly tensed with the urge to run up the stairs of each house and knock down door after door, until he had found his wife.
Coming towards him was a group of teenage girls in long skirts, pushing strollers. Behind them were perhaps a dozen, maybe more, children. Will could not tell if these girls were older sisters or exceptionally young mothers. They looked like no women he had ever seen before, certainly not in New York. They seemed to be from a different era, the 1950s perhaps or the reign of Queen Victoria. No flesh was exposed, the sleeves of their white, prim blouses covered their arms; their skirts fell to their ankles. And their hair: the older women seemed to wear it in a preternaturally neat bob, one that barely moved in the wind.
Will did not look too hard; he did not want anyone to think he was staring. Besides, he no longer needed confirmation.
This was Hassidic Crown Heights, all right. As he walked, he honed his cover story. He would say he was a writer for New York magazine doing a piece for its new 'Slice of the Apple' slot, in which outsiders wrote dispatches from different segments of New York's wonderfully diverse community, blah, blah. He would pose as the safari-suit explorer, sent to note down the curious ways of the natives.
And this was certainly an alien landscape. Will searched desperately for something that might give him a handle — an office perhaps, where he might discover who ran this place.
Maybe he could explain what had happened and they would help him. He just needed a foothold, something in this strange place he at least understood.
But there was nothing. Every bumper sticker seemed to convey a message that might be worth decoding, but was indecipherable. Light Sabbath candles and you 'II light up the world! There was an ad for a show: Ready for Redemption. Even the shops seemed to be part of this religious fervour. The Kol Tov supermarket carried a slogan: It's all good.
He kept walking, stopping at a store front whose window was full of notices rather than goods. One leapt out at him straightaway.
Crown Heights is the neighbourhood of the Rebbe. Out of respect to the Rebbe and his community we request that all women and girls, whether living here or visiting, adhere at all times to the laws of modesty, including:
Closed neckline in back, side and front. (Collarbone should remain covered) Elbows covered in all positions Knees covered by dress/skirt in all positions Proper cover of the entire leg and foot No slits Girls and women who wear immodest garments, and thereby call attention to their physical appearance, disgrace themselves by proclaiming that they possess no intrinsic qualities for which they should garner attention…
So that explained the dress code. But the word that leapt out at Will had nothing to do with necklines or slits. It was 'Rebbe'. This sounded like the man Will had to meet.
He looked up to get his bearings, noticing for the first time the street sign. Eastern Parkway. He had
barely walked ten yards when he saw another sign: Internet Hot Spot. He had arrived.
His stomach heaved as he walked in. This was surely the scene of the crime. Someone had sat at one of these cheap blondwood desks, surrounded by fake wood panelling and grey floor tiles, and typed the message announcing the theft of his wife.
He stared hard at the room, hoping his would suddenly become a superhero's gaze, magically able to absorb every detail, seeing with X-ray vision the clues that must be here.
But he only had his own eyes.
The room was a mess, not like the latte-serving internet cafes he knew from Manhattan or even his own patch of Brooklyn. There was no espresso or mocha here, no coffee of any kind in fact. Just bunches of exposed wires, peeling signs on the wall, including a picture of an elderly, white bearded rabbi — a face Will had now seen at least a dozen times. The desks were arranged haphazardly, with flimsy partitions attempting the separation into individual workspaces.
At the back were a stack of empty computer cartons, still leaking their Styrofoam packaging, as if the owners had simply bought the equipment, unloaded it and opened for business the same day.
Will got a few upward glances as he came in, but it was not nearly as bad as he had feared. (He had visions of his occasional student forays into out-of-the-way pubs in big English cities, places so hostile the locals seemed to fall into an instinctive, sullen silence the moment a stranger was among them.) Most of the customers in the Internet Hot Spot seemed too preoccupied to be interested in Will.
He tried to assess each of them. He noticed the two women first, both wearing berets. One was sitting side-saddle on her stool, allowing her to keep one hand on her pram, rocking her baby to sleep as she typed with the other. Will ruled her out immediately: a pregnant woman could surely not have kidnapped his wife. He eliminated the other woman just as quickly: she had a toddler on her lap and wore perhaps the most exhausted expression he had ever seen.