"I build a virus, and you build a program to protect against that one virus. It works. But then I make a small change in the virus to attack or bypass your software, and Poof! I blow you away. Then you build a new piece of software to defend against both my first virus and my mutated virus and that works until I build yet another. This process can go on forever, and frankly, it's just not worth the effort."
"What is not worth the effort, Doctor?" Asked Nancy Deere. "You paint a most bleak picture."
"I don't mean to at all, Senator." Dr. Sternman smiled soothing- ly up at the committee and took off his round horn rim glasses. "I wasn't attempting to be melodramatic, however these are not opinions or guesses. They are facts. It is not worth the effort to fight computer viruses with software. The virus builders will win because the Virus Busters are the ones playing catch-up."
"Virus Busters?" Senator Rickfield mockingly said conspicuously raising his eyebrows. His reaction elicited a wave of laughter from the hall.
"Yessir," said Dr. Sternman to Rickfield. "Virus Busters. That's a term to describe programmers who fight viruses. They mistakenly believe they can fight viruses with defensive software and some of them sell some incredibly poor programs. In many cases you're better off not using anything at all.
"You see, there is no way to write a program that can predict the potential behavior of other software in such a way that it will not interfere with normal computer operations. So, the only way to find a virus is to already know what it looks like, and go out looking for it. There are several major problems with this approach. First of all, the virus has already struck and done some damage. Two it has already infected other software and will continue to spread. Three, a program must be written to defeat the specific virus usually using a unique signature for each virus, and the vaccine for the virus must be distributed to the computer users.
"This process can take from three to twelve months, and by the time the virus vaccine has been deployed, the very same virus has been changed, mutated, and the vaccine is useless against it. So you see, the Virus Busters are really wasting their time, and worst of all they are deceiving the public." Dr. Sternman com- pleted what he had to say with surprising force.
"Doctor Sternman," Senator Rickfield said with disdain, "all of your theories are well and good, and perhaps they work in the laboratory. But isn't it true, sir, that computer viruses are an overblown issue that the media has sensationalized and that they are nothing more than a minor inconvenience?"
"Not really, Senator. The statistics don't support that conclu- sion," Dr. Sternman said with conviction. "That is one of the worst myths." Nancy Deere smiled to herself as the dorky college professor handed it right to a United States Senator. "The incidence of computer viruses has been on a logarithmic increase for the past several years. If a human disease infected at the same rate, we would declare a medical state of emergency."
"Doctor," implored Rickfield. "Aren't you exaggerating . . .?"
"No Senator, here are the facts. There are currently over 5000 known computer viruses and strains that have been positively identified. Almost five thousand, Senator." The good Doctor was a skilled debater, and Rickfield was being sucked in by his attack on the witness. The figure three thousand impressed everyone. A few low whistles echoed through the large chamber. Stupid move Merrill, though Nancy.
"It is estimated, sir, that at the current rate, there will be over 100,000 active viruses in five years," Dr. Sternman dryly spoke to Rickfield, "that every single network in the United States, Canada and the United Kingdom is infected with at least one computer virus. That is the equivalent of having one member of every family in the country being sick at all times. That is an epidemic, and one that will not go away. No sir, it will not." Sternman's voice rose. "It will not go away. It will only get worse."
"That is a most apoplectic prophesy, Doctor. I think that many of us would have trouble believing the doom and gloom you por- tend." Rickfield was sloughing off the Doctor, but Sternman was here to tell a story, and he would finish.
"There is more, Senator. Recent reports show that over 75% of the computers in the People's Republic of China are infected with deadly and destructive software. Why? The look on your face asks the question. Because, almost every piece of software in that country is bootleg, illegal copies of popular programs. That invites viruses. Since vast quantities of computers come from the Pacific Rim, many with prepackaged software, new comput- er equipment is a source of computer viruses that was once con- sidered safe. Modem manufacturers have accidentally had viruses on their communications software; several major domestic software manufacturers have had their shrink-wrapped software infected.
"If you recall in 1989, NASA brought Virus Busters to Cape Kenne- dy and Houston to thwart a particular virus that threatened a space launch. A year later as everyone remembers, NASA computers were invaded forcing officials to abort a flight. The attacks go on, and they inflict greater damage than is generally thought.
"Again, these are our best estimates, that over 90% of all viral infections go unreported."
"Doctor, 90%? Isn't that awfully high?" Nancy asked.
"Definitely, yes, but imagine the price of speaking out. I have talked to hundreds of companies, major corporations, that are absolutely terrified of anyone knowing that their computers have been infected. Or they have been the target of any computer crime for that matter. They feel that the public, their custom- ers, maybe even their stockholders, might lose faith in the company's ability to protect itself. So? Most viral attacks go unreported.
"It's akin to computer rape." Dr. Sternman had a way with words to keep his audience attentive. Years of lecturing to sleeping freshman had taught him a few tricks. "A computer virus is uninvited, it invades the system, and then has its way with it. If that's not rape, I don't know what is."
"Your parallels are most vivid," said a grimacing Nancy Deere. "Let's leave that thought for now, and maybe you can explain the type of damage that a virus can do. It sounds to me like there are thousands of new diseases out there, and every one needs to be isolated, diagnosed and then cured. That appears to me to a formidable challenge."
"I could not have put it better, Senator. You grasp things quickly." Sternman was genuinely complimenting Nancy. "The similarities to the medical field cannot go unnoticed if we are to deal with the problem rationally and effectively. And like a disease, we need to predict the effects of the infection. What we have found in that area is as frightening.
"The first generation of viruses were simple in their approach. The designers correctly assumed that no one was looking for them, and they could enter systems without any deterrence. They erase files, scramble data, re-format hard drives . . .make the comput- er data useless.
"Then the second generation of viruses came along with the nom-de-guerre stealth. These viruses hid themselves more elabo- rately to avoid detection and had a built in self-preservation instinct. If the virus thinks it's being probed, it self de- structs or hides itself even further.
"In addition, second generation viruses learned how to become targeted. Some viruses have been designed to only attack a competitor's product and nothing else."
"Is that possible?" Asked Nancy Deere.
"It's been done many times. Some software bugs in popular soft- ware are the result of viral infections, others may be genuine bugs. Imagine a virus who sole purpose is to attack Lotus 123 spreadsheets. The virus is designed to create computational errors in the program's spreadsheets. The user then thinks that Lotus is to blame and so he buys another product. Yes, ma'am, it is possible, and occurs every day of the week. Keeping up with it is the trick.
"Other viruses attack on Friday the 13th. only, some attack only at a specified time . . .the damage to be done is only limited by imagination of the programmers. Third generation viruses were even more sophisticated. They were designed to do damage not only to the data, but to the computer hardware itself. Some were designed to overload communications ports with
tight logical loops. Others were designed to destroy the hard disk by directly overdriving the disk or would cause amonitor to self-destruct. There is no limit to the possibilities.
"You sound as though you hold their skills in high regard, Doc- tor." Rickfield continued to make snide remarks whenever possi- ble.
"Yessir, I do. Many of them have extraordinary skills, that are unfortunately misguided. They are a new breed of bored criminal."
"You mentioned earlier Doctor, that there were over 5000 known viruses. How fast is the epidemic, as you put it, spreading?" Senator Nancy Deere asked while making prolific notes throughout.
"For all intents and purposes Senator, they spread unchecked. There is a certain amount of awareness of the problem, but it is only superficial. The current viral defenses include signature identification, cyclic redundancy checks and intercept verifica- tion, but the new viruses can combat those as a matter of rule. If the current rate of viral infection continues, it will be a safe bet that nearly every computer in the country will be in- fected ten times over within three years."
Dr. Arnold Sternman spent the next half hour answering insightful questions from Nancy Deere, and even Puglasi became concerned enough to ask a few. Rickfield continued with his visceral comments to the constant amazement of the gallery and spectators. Scott could only imagine the raking Rickfield would receive in the press, but being Friday, the effects will be lessened. Besides, it seemed as if Rickfield just didn't give a damn.
Rickfield dismissed and perfunctorily thanked Dr. Sternman. He prepared for the next speaker, but Senator Deere leaned over and asked him for a five minute conclave. He was openly reluctant, but as she raised her voice, he conceded. In a private office off to the side, Nancy Deere came unglued.
"What kind of stunt are you pulling out there, Senator?" She demanded as she paced the room. "I thought this was a hearing, not a lynching."
Rickfield slouched in a plush leather chair and appeared uncon- cerned. "I am indeed sorry," he said with the pronounced drawl of a Southern country gentleman, "that the young Senatoress finds cross examination unpleasant. Perhaps if we treated this like a neighborhood gossip session, it might be easier."
"Now one damned minute," she yelled while pointing a finger right at Rickfield. "That was not cross-examination; it was harassment and I for one am embarrassed for you. And two, do not, I repeat, do not, ever patronize me. I am not one of your cheap call girls." She could not have knocked Rickfield over any harder with a sledgehammer.
"You bitch!" Rickfield rose to confront her standing nine inches taller. "You stupid bitch. You have no idea what's at stake. None. It's bigger than you. At this rate I can assure you, you will never have an ear in Washington. Never. You will be deaf, dumb and blind in this town. I have been on this Hill for thirty years and paid my dues and I will not have a middle aged June Cleaver undermine a lifetime of work just because she smells her first cause."
Undaunted, Nancy stood her ground. "I don't know what you're up to Senator, but I do know that you're sand bagging these hear- ings. I've raised four kids and half a neighborhood, plus my husband talked in his sleep. I learned a lot about politicians, and I know sand bagging when I see it. Now, if you got stuck with these hearings and think they're a crock, that's fine. I hear it happens to everyone. But, I see them as important and I don't want you to interfere."
"You are in no position to ask for anything."
"I'm not asking. I'm telling." Where did she get the gumption, she asked herself. Then it occurred to her[]] I'm not a politician, I want to see things get fixed[]] "I will take issue with you, take you on publicly, if necessary. I was Presi- dent of the PTA for 8 years. I am fluent in dealing with bitches of every size and shape. You're just a bastard."
Chapter 21 Friday, January 8
Washington, D.C.
As the hour is late, I am tempted to call a recess until tomorrow morning," Senator Merrill Rickfield said congenially from the center seat of the hearing room dais. His blow up with Nancy left him in a rage, but he ably disguised the anger by replacing it with overcompensated manners.
"However," he continued, "I understand that we scheduled someone to speak to us who has to catch a plane back to California?" Rickfield quickly glanced about the formal dais to espy someone who could help him fill in the details. Ken Boyers was engrossed in conversation and had to be prodded to respond. "Ken," Rick- field whispered while covering the microphone with his hand. He leaned over and behind his seat. "Is that right, this True Blue guy flew in for the day and he's out tonight?"
Ken nodded. "Yes, it was the only way we could get him."
"What makes him so bloody important?" Rickfield acted edgy.
"He's one of the software industry's leading spokesman. He owns dGraph," Ken said, making it sound like he was in on a private joke.
"So fucking what? What's he doing here?" Rickfield demanded. Keeping it to a whisper was hard.
"Industry perspective. We need to hear from all possible view- points in order to . . ." Ken explained.
"Oh, all right. Whatever. If this goes past five, have someone call my wife and tell her I'll see her tomorrow." Rickfield sat back and smiled a politician-hiding-something smile.
"Excuse me, ladies and gentlemen, a little scheduling confusion. I guess there's a first time for anything." Rickfield's chuckle told those-in-the-know that it was time to laugh now. If Rick- field saw someone not laughing at one of his arthritic jokes, he would remember. Might cost a future favor, so it was simpler to laugh. The mild titter throughout the hall that followed gave Rickfield the few seconds he needed to organize himself.
"Yes, yes. Page 239. Everyone there?" Rickfield scanned the other committee members and aides flipping pages frantically to find the proper place.
"We now have the pleasure of hearing from Pierre, now correct me if I say this wrong, Trewww-Blow?" Rickfield looked up over his glasses to see Pierre seated at the hearing table. "Is that right?" Scott had been able to keep his privileged location for the busier afternoon session by occupying several seats with his bags and coat. He figured correctly that he would be able to keep at least one as the room filled with more people than had been there for the morning session.
"Troubleaux, yes Senator. Very good." Pierre had turned on 110% charm. Cameras from the now busy press pool in front of the hearing tables strobe-lit the room until every photographer had his first quota of shots. Troubleaux was still the computer industry's Golden Boy; he could do no wrong. Watching the reac- tion to Pierre's mere presence, Senator Rickfield instantly realized that True Blue here was a public relations pro, and could be hard to control. What was he gonna say anyway? Indus- try perspective my ass. This hearing was as good as over before it started until the television people showed up, Rickfield thought to himself with disgust.
"Mr. Trew-Blow flew in extra special for this today," Rickfield orated. "And I'm sure we are all anxious to hear what he has to say." His Southern twang rang of boredom. Scott, who was sit- ting not 6 feet from where Pierre and the others testified, overheard Troubleaux's attorney whisper, "sarcastic bastard."
Rickfield continued. "He is here to give us an overview of the problems that software manufacturers face. So, unless anyone has any comments before Mr. Trew-Blow, I will ask him to read his opening statement."
"I do, Mr. Chairman," Senator Nancy Deere said. She said it with enough oomph to come across more dynamic on the sound system than did Rickfield. Political upstaging. Rickfield looked annoyed. He had had enough of her today. One thing after anoth- er, and all he wanted was to get through the hearings as fast as possible, make a "Take No Action" recommendation to the Committee and retire after election day. Mrs. Deere was making that goal increasingly difficult to reach.
"I recognize the Junior Senator." He said the word 'Junior' as if it was scrawled on a men's room wall. His point was lost on nobody, and privately, most would agree that it was a tasteless tactic.
"Thank you, Mr. Chairman," Senator Nancy Deere said p
oising herself. "I, too, feel indeed grateful, and honored, to have Mr. Troubleaux here today. His accomplishments over the last few years, legendary in some circles I understand, have been in no way inconsequential to the way that America does business. By no means do I wish to embarrass Mr. Troubleaux, and I do hope he will forgive me." Pierre gave Nancy a forgiving smile when she glanced at him. "However, I do feel it incumbent upon this committee to enter into the record the significant contributions he has made to the computer industry. If there are no objec- tions, I have prepared a short biography." No one objected.
"Mr. Troubleaux, a native Frenchman, came to the United States at age 12 to attend Julliard School of Music on scholarship. Since founding dGraph, Inc. with the late Max Jones, dGraph and Mr. Troubleaux have received constant accolades from the business community, the software industry and Wall Street." It sounded more to Scott that she was reading past achievements before she handed out a Grammy.
"Entrepreneur of the Year, 1984, 1985, 1986, 1988, Cupertino Chamber of Commerce. Entrepreneur Year of the Year, California State Trade Association, 1987. Technical Achievement of the Year, IEEE, 1988 . . ."
Senator Deere read on about Pierre the Magnificent and the house that dGraph built. If this was an election for sainthood, Pierre would be a shoo-in. But considering the beating that Rickfield had inflicted on a couple of earlier speakers, it looked like Nancy was trying to bolster Pierre for the upcoming onslaught.
". . .and he has just been appointed to the President's Council on Competitive Excellence." She closed her folder. "With that number of awards and credentials, I dare say I expect to be inundated with insights. Thank you Mr. Chairman."
"And, we thank you," Rickfield barbed, "for that introduction. Now, if there are no further interruptions," he glared at Nancy, "Mr. Trew-Blow, would you care to read your prepared statement.
"No, Senator," Pierre came back. A hush descended over the entire room. He paused long enough to increase the tension in the room to the breaking point. "I never use prepared notes. I prefer to speak casually and honestly. Do you mind?" Pierre exaggerated his French accent for effect. After years of public appearances, he knew how to work and win a crowd. The cameras again flashed as Pierre had just won the first round of verbal gymnastics.
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