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Index
Accidents
Advertising
Aesthetics
as culturally dependent
and usability
See also Beauty
Aesthetics of the Japanese Lunchbox, The (Ekuan)(fig.)
Affect
behavioral level of
negative. See also Emotion, negative
positive. See also Emotion, positive
and robots. See also Emotion, and robots
See also Emotion
Aging of products
AI (Artificial Intelligence) (film)
Aibo (robot dog)(fig.)
Alarms (for security)
Alessi, Alberto
Alessi (firm)
Alexander, Christopher
American Heritage Dictionary
Amusement park rides
Anger
Animals
Anthropomorphism
Anxiety
and machines/robots
Apollinaris mineral water
Apple/Macintosh computers. See also Computers
Appliances. See also Robots, home robots
Art
Artificial lenses
Asimov, Isaac. See also Robots, Asimov’s laws of robotics
ATMs
Attention divided
Attractiveness
Audi TT design
Automation
Automobiles(fig.)
and cell phone vs. passenger conversations
and co-evolution
cup holders for
customization of
seat adjustment control for(fig.)
See also under Safety issues
Aviation
Banana Republic
Batteries
BBN (company)
Beauty
and reflective level
See also Aesthetics
Beeps
Behavioral-level processing
components of good behavioral design
and films
and music
and vicarious experience
See also Design, behavioral
Betty Crocker Company
Biel, Switzerland
Birds
Blade Runner (film)
Blake, Randolph
Blaming
Bobrow, Daniel
Body language
Bonding
Books
Boorstin, Jon
Bottles
Bradley, Paul
Brain
bottom-up/top-down processing of
and expectations
levels of brain mechanisms
Brainstorming
Brand, Stuart
Brands
Breazeal, Cynthia(fig.)
Brooks, Rodney
Bystander apathy
Cake mixes
Can openers
Carelman, Jacques
Causes
Cell phones
as emotional tool
hands-free phones
Change
Chess
Children
Children’s items
Choices. See also Decision making
Chrysler PT Cruiser
Citizen Kane (film)
Citrus juicers(fig.)
Clothing. See also Fashion
Coates, Del
Coca-Cola
Coen brothers
Cognition
and emotion/affect
Cognitive psychology/science
Coleridge, Samuel Taylor
Color(s)
Columbia Electronic Encyclopedia
Communication technologies. See also Cell phones; Instant Messaging; Internet; Text messaging
Company size
Complex systems
Computer Power and Human Reason (Weizenbaum)
Computers
and absence of physical feel of objects
in automobiles
for business
color monitors for
computer-aided drawing tools
computer rage
See also Eliza computer program; Instant Messaging; Internet; Software; Text messaging
Concentration
Conceptual models(fig.)
Consciousness. See also Attention
Control theory
Cooperation
Cowen, Amy
Creativity
Criminals
Csikszentmihalyi, Mihaly
Culture
Curiosity
Customer relationships
Customization of products
Cuteness
Cyborgs
Damasio, Antonio
Danger
Darley, John
Deadlock situations
Deakins, Roger
Decision making. See also under Emotion
Design
aesthetics’ role in
behavioral. See also Behavioral-level processing
and changing affect
co-evolution of
by committee vs. an individual
components of
and continual use
devious side of
essence of
failures
and focus vs. creativity
human-/user-centered
iterative design process
and knowledge of the brain
as process
as product
reactive
reflective. See also Reflective-level processing
and tasks
and trust
Universal Design
visceral. See also Visceral-level processing
Designing Pleasurable Products (Jordan)
Designing Sociable Robots (Breazeal)
Design of Everyday Things, The (Norman)
Desire
Diamond Age, The (Stephenson)
Dick, Philip K.
Diesel stores
Digestive system
Digital cameras. See also Photographs
Do Androids Dream of Electric Sheep? (Dick)
Dourish, Paul
DeWALT battery charger(fig. 4.7a),
Edison, Thomas
Eiffel Tower(fig.)
Ekuan, Kenji
Electronic equipment
Elegance
Eliza computer program
Email.
See also Instant Messaging; Text messaging
Embarrassment
Emotion
and affect
and beauty
and behavior
and brands
and causes
and color use
as communication
and communication technologies
conflict among levels of
and decision making
emotional things
and evolutionary advanced animals
fake
and fashion
and learning
love-hate relationships
machines that induce
machines that sense
and micromotions
and movies
and music
negative. See also Affect, negative
physiological responses to
positive. See also Affect, positive
reflective
and robots. See also Robots
robots assessing human emotions
in science fiction
and speech(fig.)
Emotional Branding
Empathy
Engineers
Espresso machines
Ethical/moral issues. See under Robots
Evil
Evolution
co-evolution
Expectations
Facial expressions
Fans
Fashion(fig.)
and emotion
essence of
Fatigue
Fear
Feedback
Films
black and white
as business vs. art
Fire laws
Fire Upon the Deep, A (Vinge)
Floor-cleaning machines
Flow, concept of
Fly, The (film)
Focus
Fogg, B. J.
Foods
Forgotten Arts and Crafts (Seymour)
Four Seasons Hotels
Fredrickson, Barbara
French Connection, The (film)
Freud, Sigmund
Frohlich, David
Frustration
Fun
Function
multifunctionality
See also Usability
Games. See also Video games
Gap
Genovese, Kitty
George Jensen watch
Global Kitchen Knife(fig.)
Goebert, Bonnie
Goff, Bruce
Goleman, Daniel
Google(fig.)
Graves, Michael
Emotional Design Page 25