Steve Jobs

by Isaacson, Walter

  The move was only three miles to the south, to a former apricot orchard in Los Altos that had been turned into a subdivision of cookie-cutter tract homes. Their house, at 2066 Crist Drive, was one story with three bedrooms and an all-important attached garage with a roll-down door facing the street. There Paul Jobs could tinker with cars and his son with electronics.

  Its other significant attribute was that it was just over the line inside what was then the Cupertino-Sunnyvale School District, one of the safest and best in the valley. “When I moved here, these corners were still orchards,” Jobs pointed out as we walked in front of his old house. “The guy who lived right there taught me how to be a good organic gardener and to compost. He grew everything to perfection. I never had better food in my life. That’s when I began to appreciate organic fruits and vegetables.”

  Even though they were not fervent about their faith, Jobs’s parents wanted him to have a religious upbringing, so they took him to the Lutheran church most Sundays. That came to an end when he was thirteen. In July 1968 Life magazine published a shocking cover showing a pair of starving children in Biafra. Jobs took it to Sunday school and confronted the church’s pastor. “If I raise my finger, will God know which one I’m going to raise even before I do it?”

  The pastor answered, “Yes, God knows everything.”

  Jobs then pulled out the Life cover and asked, “Well, does God know about this and what’s going to happen to those children?”

  “Steve, I know you don’t understand, but yes, God knows about that.”

  Jobs announced that he didn’t want to have anything to do with worshipping such a God, and he never went back to church. He did, however, spend years studying and trying to practice the tenets of Zen Buddhism. Reflecting years later on his spiritual feelings, he said that religion was at its best when it emphasized spiritual experiences rather than received dogma. “The juice goes out of Christianity when it becomes too based on faith rather than on living like Jesus or seeing the world as Jesus saw it,” he told me. “I think different religions are different doors to the same house. Sometimes I think the house exists, and sometimes I don’t. It’s the great mystery.”

  Paul Jobs was then working at Spectra-Physics, a company in nearby Santa Clara that made lasers for electronics and medical products. As a machinist, he crafted the prototypes of products that the engineers were devising. His son was fascinated by the need for perfection. “Lasers require precision alignment,” Jobs said. “The really sophisticated ones, for airborne applications or medical, had very precise features. They would tell my dad something like, ‘This is what we want, and we want it out of one piece of metal so that the coefficients of expansion are all the same.’ And he had to figure out how to do it.” Most pieces had to be made from scratch, which meant that Paul had to create custom tools and dies. His son was impressed, but he rarely went to the machine shop. “It would have been fun if he had gotten to teach me how to use a mill and lathe. But unfortunately I never went, because I was more interested in electronics.”

  One summer Paul took Steve to Wisconsin to visit the family’s dairy farm. Rural life did not appeal to Steve, but one image stuck with him. He saw a calf being born, and he was amazed when the tiny animal struggled up within minutes and began to walk. “It was not something she had learned, but it was instead hardwired into her,” he recalled. “A human baby couldn’t do that. I found it remarkable, even though no one else did.” He put it in hardware-software terms: “It was as if something in the animal’s body and in its brain had been engineered to work together instantly rather than being learned.”

  In ninth grade Jobs went to Homestead High, which had a sprawling campus of two-story cinderblock buildings painted pink that served two thousand students. “It was designed by a famous prison architect,” Jobs recalled. “They wanted to make it indestructible.” He had developed a love of walking, and he walked the fifteen blocks to school by himself each day.

  He had few friends his own age, but he got to know some seniors who were immersed in the counterculture of the late 1960s. It was a time when the geek and hippie worlds were beginning to show some overlap. “My friends were the really smart kids,” he said. “I was interested in math and science and electronics. They were too, and also into LSD and the whole counterculture trip.”

  His pranks by then typically involved electronics. At one point he wired his house with speakers. But since speakers can also be used as microphones, he built a control room in his closet, where he could listen in on what was happening in other rooms. One night, when he had his headphones on and was listening in on his parents’ bedroom, his father caught him and angrily demanded that he dismantle the system. He spent many evenings visiting the garage of Larry Lang, the engineer who lived down the street from his old house. Lang eventually gave Jobs the carbon microphone that had fascinated him, and he turned him on to Heathkits, those assemble-it-yourself kits for making ham radios and other electronic gear that were beloved by the soldering set back then. “Heathkits came with all the boards and parts color-coded, but the manual also explained the theory of how it operated,” Jobs recalled. “It made you realize you could build and understand anything. Once you built a couple of radios, you’d see a TV in the catalogue and say, ‘I can build that as well,’ even if you didn’t. I was very lucky, because when I was a kid both my dad and the Heathkits made me believe I could build anything.”

  Lang also got him into the Hewlett-Packard Explorers Club, a group of fifteen or so students who met in the company cafeteria on Tuesday nights. “They would get an engineer from one of the labs to come and talk about what he was working on,” Jobs recalled. “My dad would drive me there. I was in heaven. HP was a pioneer of light-emitting diodes. So we talked about what to do with them.” Because his father now worked for a laser company, that topic particularly interested him. One night he cornered one of HP’s laser engineers after a talk and got a tour of the holography lab. But the most lasting impression came from seeing the small computers the company was developing. “I saw my first desktop computer there. It was called the 9100A, and it was a glorified calculator but also really the first desktop computer. It was huge, maybe forty pounds, but it was a beauty of a thing. I fell in love with it.”

  The kids in the Explorers Club were encouraged to do projects, and Jobs decided to build a frequency counter, which measures the number of pulses per second in an electronic signal. He needed some parts that HP made, so he picked up the phone and called the CEO. “Back then, people didn’t have unlisted numbers. So I looked up Bill Hewlett in Palo Alto and called him at home. And he answered and chatted with me for twenty minutes. He got me the parts, but he also got me a job in the plant where they made frequency counters.” Jobs worked there the summer after his freshman year at Homestead High. “My dad would drive me in the morning and pick me up in the evening.”

  His work mainly consisted of “just putting nuts and bolts on things” on an assembly line. There was some resentment among his fellow line workers toward the pushy kid who had talked his way in by calling the CEO. “I remember telling one of the supervisors, ‘I love this stuff, I love this stuff,’ and then I asked him what he liked to do best. And he said, ‘To fuck, to fuck.’” Jobs had an easier time ingratiating himself with the engineers who worked one floor above. “They served doughnuts and coffee every morning at ten. So I’d go upstairs and hang out with them.”

  Jobs liked to work. He also had a newspaper route—his father would drive him when it was raining—and during his sophomore year spent weekends and the summer as a stock clerk at a cavernous electronics store, Haltek. It was to electronics what his father’s junkyards were to auto parts: a scavenger’s paradise sprawling over an entire city block with new, used, salvaged, and surplus components crammed onto warrens of shelves, dumped unsorted into bins, and piled in an outdoor yard. “Out in the back, near the bay, they had a fenced-in area with things like Polaris submarine interiors that had been ripped and sold f
or salvage,” he recalled. “All the controls and buttons were right there. The colors were military greens and grays, but they had these switches and bulb covers of amber and red. There were these big old lever switches that, when you flipped them, it was awesome, like you were blowing up Chicago.”

  At the wooden counters up front, laden with thick catalogues in tattered binders, people would haggle for switches, resistors, capacitors, and sometimes the latest memory chips. His father used to do that for auto parts, and he succeeded because he knew the value of each better than the clerks. Jobs followed suit. He developed a knowledge of electronic parts that was honed by his love of negotiating and turning a profit. He would go to electronic flea markets, such as the San Jose swap meet, haggle for a used circuit board that contained some valuable chips or components, and then sell those to his manager at Haltek.

  Jobs was able to get his first car, with his father’s help, when he was fifteen. It was a two-tone Nash Metropolitan that his father had fitted out with an MG engine. Jobs didn’t really like it, but he did not want to tell his father that, or miss out on the chance to have his own car. “In retrospect, a Nash Metropolitan might seem like the most wickedly cool car,” he later said. “But at the time it was the most uncool car in the world. Still, it was a car, so that was great.” Within a year he had saved up enough from his various jobs that he could trade up to a red Fiat 850 coupe with an Abarth engine. “My dad helped me buy and inspect it. The satisfaction of getting paid and saving up for something, that was very exciting.”

  That same summer, between his sophomore and junior years at Homestead, Jobs began smoking marijuana. “I got stoned for the first time that summer. I was fifteen, and then began using pot regularly.” At one point his father found some dope in his son’s Fiat. “What’s this?” he asked. Jobs coolly replied, “That’s marijuana.” It was one of the few times in his life that he faced his father’s anger. “That was the only real fight I ever got in with my dad,” he said. But his father again bent to his will. “He wanted me to promise that I’d never use pot again, but I wouldn’t promise.” In fact by his senior year he was also dabbling in LSD and hash as well as exploring the mind-bending effects of sleep deprivation. “I was starting to get stoned a bit more. We would also drop acid occasionally, usually in fields or in cars.”

  He also flowered intellectually during his last two years in high school and found himself at the intersection, as he had begun to see it, of those who were geekily immersed in electronics and those who were into literature and creative endeavors. “I started to listen to music a whole lot, and I started to read more outside of just science and technology—Shakespeare, Plato. I loved King Lear.” His other favorites included Moby-Dick and the poems of Dylan Thomas. I asked him why he related to King Lear and Captain Ahab, two of the most willful and driven characters in literature, but he didn’t respond to the connection I was making, so I let it drop. “When I was a senior I had this phenomenal AP English class. The teacher was this guy who looked like Ernest Hemingway. He took a bunch of us snowshoeing in Yosemite.”

  One course that Jobs took would become part of Silicon Valley lore: the electronics class taught by John McCollum, a former Navy pilot who had a showman’s flair for exciting his students with such tricks as firing up a Tesla coil. His little stockroom, to which he would lend the key to pet students, was crammed with transistors and other components he had scored.

  McCollum’s classroom was in a shed-like building on the edge of the campus, next to the parking lot. “This is where it was,” Jobs recalled as he peered in the window, “and here, next door, is where the auto shop class used to be.” The juxtaposition highlighted the shift from the interests of his father’s generation. “Mr. McCollum felt that electronics class was the new auto shop.”

  McCollum believed in military discipline and respect for authority. Jobs didn’t. His aversion to authority was something he no longer tried to hide, and he affected an attitude that combined wiry and weird intensity with aloof rebelliousness. McCollum later said, “He was usually off in a corner doing something on his own and really didn’t want to have much of anything to do with either me or the rest of the class.” He never trusted Jobs with a key to the stockroom. One day Jobs needed a part that was not available, so he made a collect call to the manufacturer, Burroughs in Detroit, and said he was designing a new product and wanted to test out the part. It arrived by air freight a few days later. When McCollum asked how he had gotten it, Jobs described—with defiant pride—the collect call and the tale he had told. “I was furious,” McCollum said. “That was not the way I wanted my students to behave.” Jobs’s response was, “I don’t have the money for the phone call. They’ve got plenty of money.”

  Jobs took McCollum’s class for only one year, rather than the three that it was offered. For one of his projects, he made a device with a photocell that would switch on a circuit when exposed to light, something any high school science student could have done. He was far more interested in playing with lasers, something he learned from his father. With a few friends, he created light shows for parties by bouncing lasers off mirrors that were attached to the speakers of his stereo system.

  CHAPTER TWO

  ODD COUPLE

  The Two Steves

  Jobs and Wozniak in the garage, 1976

  Woz

  While a student in McCollum’s class, Jobs became friends with a graduate who was the teacher’s all-time favorite and a school legend for his wizardry in the class. Stephen Wozniak, whose younger brother had been on a swim team with Jobs, was almost five years older than Jobs and far more knowledgeable about electronics. But emotionally and socially he was still a high school geek.

  Like Jobs, Wozniak learned a lot at his father’s knee. But their lessons were different. Paul Jobs was a high school dropout who, when fixing up cars, knew how to turn a tidy profit by striking the right deal on parts. Francis Wozniak, known as Jerry, was a brilliant engineering graduate from Cal Tech, where he had quarterbacked the football team, who became a rocket scientist at Lockheed. He exalted engineering and looked down on those in business, marketing, and sales. “I remember him telling me that engineering was the highest level of importance you could reach in the world,” Steve Wozniak later recalled. “It takes society to a new level.”

  One of Steve Wozniak’s first memories was going to his father’s workplace on a weekend and being shown electronic parts, with his dad “putting them on a table with me so I got to play with them.” He watched with fascination as his father tried to get a waveform line on a video screen to stay flat so he could show that one of his circuit designs was working properly. “I could see that whatever my dad was doing, it was important and good.” Woz, as he was known even then, would ask about the resistors and transistors lying around the house, and his father would pull out a blackboard to illustrate what they did. “He would explain what a resistor was by going all the way back to atoms and electrons. He explained how resistors worked when I was in second grade, not by equations but by having me picture it.”

  Woz’s father taught him something else that became ingrained in his childlike, socially awkward personality: Never lie. “My dad believed in honesty. Extreme honesty. That’s the biggest thing he taught me. I never lie, even to this day.” (The only partial exception was in the service of a good practical joke.) In addition, he imbued his son with an aversion to extreme ambition, which set Woz apart from Jobs. At an Apple product launch event in 2010, forty years after they met, Woz reflected on their differences. “My father told me, ‘You always want to be in the middle,’” he said. “I didn’t want to be up with the high-level people like Steve. My dad was an engineer, and that’s what I wanted to be. I was way too shy ever to be a business leader like Steve.”

  By fourth grade Wozniak became, as he put it, one of the “electronics kids.” He had an easier time making eye contact with a transistor than with a girl, and he developed the chunky and stooped look of a guy who spends most
of his time hunched over circuit boards. At the same age when Jobs was puzzling over a carbon microphone that his dad couldn’t explain, Wozniak was using transistors to build an intercom system featuring amplifiers, relays, lights, and buzzers that connected the kids’ bedrooms of six houses in the neighborhood. And at an age when Jobs was building Heathkits, Wozniak was assembling a transmitter and receiver from Hallicrafters, the most sophisticated radios available.

  Woz spent a lot of time at home reading his father’s electronics journals, and he became enthralled by stories about new computers, such as the powerful ENIAC. Because Boolean algebra came naturally to him, he marveled at how simple, rather than complex, the computers were. In eighth grade he built a calculator that included one hundred transistors, two hundred diodes, and two hundred resistors on ten circuit boards. It won top prize in a local contest run by the Air Force, even though the competitors included students through twelfth grade.

  Woz became more of a loner when the boys his age began going out with girls and partying, endeavors that he found far more complex than designing circuits. “Where before I was popular and riding bikes and everything, suddenly I was socially shut out,” he recalled. “It seemed like nobody spoke to me for the longest time.” He found an outlet by playing juvenile pranks. In twelfth grade he built an electronic metronome—one of those tick-tick-tick devices that keep time in music class—and realized it sounded like a bomb. So he took the labels off some big batteries, taped them together, and put it in a school locker; he rigged it to start ticking faster when the locker opened. Later that day he got called to the principal’s office. He thought it was because he had won, yet again, the school’s top math prize. Instead he was confronted by the police. The principal had been summoned when the device was found, bravely ran onto the football field clutching it to his chest, and pulled the wires off. Woz tried and failed to suppress his laughter. He actually got sent to the juvenile detention center, where he spent the night. It was a memorable experience. He taught the other prisoners how to disconnect the wires leading to the ceiling fans and connect them to the bars so people got shocked when touching them.