by Tom Rath
Partner with someone with strong Activator talents. This person’s impatience will move you more quickly through the analytical phase into the action phase.
You may remain skeptical until you see solid proof. Your skepticism ensures validity, but others may take it personally. Help others realize that your skepticism is primarily about data, not people.
Look for patterns in data. See if you can discern a motif, precedent, or relationship in scores or numbers. By connecting the dots in the data and inferring a causal link, you may be able to help others see these patterns.
Help others understand that your analytical approach will often require data and other information to logically back up new ideas that they might suggest.
Working With Others Who Have Analytical
Whenever this person is involved with an important decision, take time to think through the issues with her. She will want to know all the key factors involved.
When you are defending a decision or a principle, show this person the supporting numbers. She instinctively gives more credibility to information that displays numbers.
Because accuracy is so important to this person, getting a task done correctly may be more important to her than meeting a deadline. Therefore, as the deadline draws near, keep checking in with her to make sure that she has the necessary time to do the job right.
ARRANGER
You are a conductor. When faced with a complex situation involving many factors, you enjoy managing all of the variables, aligning and realigning them until you are sure you have arranged them in the most productive configuration possible. In your mind there is nothing special about what you are doing. You are simply trying to figure out the best way to get things done. But others, lacking this theme, will be in awe of your ability. “How can you keep so many things in your head at once?” they will ask. “How can you stay so flexible, so willing to shelve well-laid plans in favor of some brand-new configuration that has just occurred to you?” But you cannot imagine behaving in any other way. You are a shining example of effective flexibility, whether you are changing travel schedules at the last minute because a better fare has popped up or mulling over just the right combination of people and resources to accomplish a new project. From the mundane to the complex, you are always looking for the perfect configuration. Of course, you are at your best in dynamic situations. Confronted with the unexpected, some complain that plans devised with such care cannot be changed, while others take refuge in the existing rules or procedures. You don’t do either. Instead, you jump into the confusion, devising new options, hunting for new paths of least resistance, and figuring out new partnerships—because, after all, there might just be a better way.
Arranger Sounds Like This:
Sarah P., finance executive: “I love really complicated challenges where I have to think on my feet and figure out how all the pieces fit together. Some people look at a situation, see thirty variables, and get hung up trying to balance all thirty. When I look at the same situation, I see about three options. And because I see only three, it’s easier for me to make a decision and then put everything into place.”
Grant D., operations manager: “I got a message the other day from our manufacturing facility saying that demand for one of our products had greatly exceeded the forecast. I thought about it for a moment, and then an idea popped into my head: Ship the product weekly, not monthly. So I said, ‘Let’s contact our European subsidiaries, ask them what their demand is, tell them the situation we are in, and then ask what their weekly demand is.’ That way we can meet requirements without building up our inventory. Sure, it’ll drive shipping costs up, but that’s better than having too much inventory in one place and not enough in another.”
Jane B., entrepreneur: “Sometimes, for instance, when we are all going to a movie or a football game, this Arranger theme drives me up the wall. My family and friends come to rely on me—‘Jane will get the tickets, Jane will organize the transportation.’ Why should I always have to do it? But they just say, ‘Because you do it well. For us it would take half an hour. For you, it seems to go much faster. You just call up the ticket place, order the right tickets, and just like that, it’s done.’”
Ideas for Action
Learn the goals of your coworkers and friends. Let them know that you are aware of their goals, and then help set them up for success.
If a team needs to be created, make sure you are involved. You recognize talents, skills, and knowledge in people, and that awareness will help you get the right people in the right spots.
You intuitively sense how very different people can work together. Take a close look at groups with divergent personalities and opinions, as they may have the greatest need for your Arranger talents.
Be sure to keep track of ongoing deadlines for your many tasks, projects, and obligations. Although you enjoy the chance to juggle lots of activities, others with less powerful Arranger talents may become anxious if they don’t see you working on their projects frequently. Inform them of your progress to ease their fears.
Seek complex, dynamic environments in which there are few routines.
Take on the organization of a big event—a convention, a large party, or a company celebration.
Give people time to understand your way of doing things when you present it to them. Your mental juggling is instinctive, but others might find it difficult to break with existing procedures. Take the time to clearly explain why your way can be more effective.
At work, focus your Arranger talents on the most dynamic areas of your organization. Divisions or departments that are static and routine in nature are likely to bore you. You will thrive when your Arranger talents are energized, and you will suffer when you are bored.
Help others see your far-reaching expertise by sharing your “what if” thinking with them. When they know you’ve identified and carefully considered all possible options and arrangements, they’ll feel more confident.
You are flexible in the way you organize people, as well as in how you configure space. Figure out how you can improve workflow by rearranging spaces and/or procedures to maximize efficiency and to free up time for you and for others.
Working With Others Who Have Arranger
This person is excited by complex, multifaceted assignments. He will thrive in situations in which he has many things going on at the same time.
When you are launching a project, ask this person for help in positioning the members of the project team. He is good at figuring out how each person’s strengths might add greatest value to the team.
This person can be resourceful. Feel confident that if something is not working, he will enjoy figuring out other ways of doing things.
BELIEF
If you possess a strong Belief theme, you have certain core values that are enduring. These values vary from one person to another, but ordinarily your Belief theme causes you to be family-oriented, altruistic, even spiritual, and to value responsibility and high ethics—both in yourself and others. These core values affect your behavior in many ways. They give your life meaning and satisfaction; in your view, success is more than money and prestige. They provide you with direction, guiding you through the temptations and distractions of life toward a consistent set of priorities. This consistency is the foundation for all your relationships. Your friends call you dependable. “I know where you stand,” they say. Your Belief makes you easy to trust. It also demands that you find work that meshes with your values. Your work must be meaningful; it must matter to you. And guided by your Belief theme it will matter only if it gives you a chance to live out your values.
Belief Sounds Like This:
Michael K., salesperson: “The vast majority of my nonworking time goes to my family and to the things we do in the community. I was on the countywide Boy Scouts board of directors. And when I was a Boy Scout, I was pack leader. When I was an Explorer, I was junior assistant leader for the Boy Scouts. I just like being with kids. I believe that’
s where the future is. And I think you can do a whole lot worse with your time than investing it in the future.”
Lara M., college president: “My values are why I work so hard every day at my job. I put hours and hours into this job, and I don’t even care what I get paid. I just found out that I am the lowest paid college president in my state, and I don’t even care. I mean, I don’t do this for the money.”
Tracy D., airline executive: “If you are not doing something important, why bother? Getting up every day and working on ways to make flying safer seems important to me, purposeful. If I didn’t find this purpose in my job, I don’t know if I could work through all the challenges and frustrations that get in my way. I think I would get demoralized.”
Ideas for Action
Clarify your values by thinking about one of your best days ever. How did your values play into the satisfaction that you received on that day? How can you organize your life to repeat that day as often as possible?
Actively seek roles that fit your values. In particular, think about joining organizations that define their purpose by the contribution they make to society.
The meaning and purpose of your work will often provide direction for others. Remind people why their work is important and how it makes a difference in their lives and in the lives of others.
Your Belief talents allow you to talk to the hearts of people. Develop a “purpose statement” and communicate it to your family, friends, and coworkers. Your powerful emotional appeal can give them a motivating sense of contribution.
Create a gallery of letters and/or pictures of the people whose lives you have substantially influenced. When you are feeling down or overwhelmed, remind yourself of your value by looking at this gallery. It will energize you and revive your commitment to helping others.
Set aside time to ensure that you are balancing your work demands and your personal life. Your devotion to your career should not come at the expense of your strong commitment to your family.
Don’t be afraid to give voice to your values. This will help others know who you are and how to relate to you.
Actively cultivate friends who share your basic values. Consider your best friend. Does this person share your value system?
Partner with someone who has strong Futuristic talents. This person can energize you by painting a vivid picture of the direction in which your values will lead.
Accept that the values of other people might differ from your own. Express your beliefs without being judgmental.
Working With Others Who Have Belief
This person is likely to be very passionate about the things closest to her heart. Discover that passion, and help her connect it to the work she has to do.
Learn about this person’s family and community. She will have made rock-solid commitments to them. Understand, appreciate, and honor these commitments, and she will respect you for it.
You do not have to share this person’s belief system, but you do have to understand it, respect it, and apply it. Otherwise, major conflicts will eventually erupt.
COMMAND
Command leads you to take charge. Unlike some people, you feel no discomfort with imposing your views on others. On the contrary, once your opinion is formed, you need to share it with others. Once your goal is set, you feel restless until you have aligned others with you. You are not frightened by confrontation; rather, you know that confrontation is the first step toward resolution. Whereas others may avoid facing up to life’s unpleasantness, you feel compelled to present the facts or the truth, no matter how unpleasant it may be. You need things to be clear between people and challenge them to be clear-eyed and honest. You push them to take risks. You may even intimidate them. And while some may resent this, labeling you opinionated, they often willingly hand you the reins. People are drawn toward those who take a stance and ask them to move in a certain direction. Therefore, people will be drawn to you. You have presence. You have Command.
Command Sounds Like This:
Malcolm M., hospitality manager: “One reason I affect people is that I am so candid. Actually, people say that I intimidate them at first. After I work with them a year, we talk about that sometimes. They say, ‘Boy, Malcolm, when I started working here, I was scared to death.’ When I ask why, they say, ‘I’ve never worked with anyone who just said it. Whatever it was, whatever needed to be said, you just said it.’”
Rick P., retail executive: “We have a wellness program whereby if you consume less than four alcoholic beverages a week, you get twenty-five dollars; if you don’t smoke, you get twenty-five dollars a month. So one day I got word that one of my store managers was smoking again. This was not good. He was smoking in the store, setting a bad example for the employees, and claiming his twenty-five dollars. I just can’t keep stuff like that inside. It wasn’t comfortable, but I confronted him with it immediately and clearly: ‘Stop doing that, or you are fired.’ He’s basically a good guy, but you can’t let things like that slide.”
Diane N., hospice worker: “I don’t think of myself as assertive, but I do take charge. When you walk into a room with a dying person and his family, you have to take charge. They want you to take charge. They are a bit in shock, a bit frightened, a bit in denial. Basically, they’re confused. They need someone to tell them what is going to happen next, what they can expect—that it’s not going to be fun but that in some important ways, it will be all right. They don’t want mousy and soft. They want clarity and honesty. I provide it.”
Ideas for Action
You will always be ready to confront. Practice the words, the tone, and the techniques that will turn your ability to confront into real persuasiveness.
In your relationships, seize opportunities to speak plainly and directly about sensitive subjects. Your unwillingness to hide from the truth can become a source of strength and constancy for your colleagues and friends. Strive to become known as a candid person.
Ask people for their opinions. Sometimes your candor will be intimidating, causing others to tread lightly for fear of your reaction. Watch for this. If necessary, explain that you are upfront simply because it feels uncomfortable to keep things bottled up, not because you want to frighten other people into silence.
Partner with someone with strong Woo or Empathy talents. Some obstacles do not need to be confronted; they can be circumvented. This person can help you avoid obstacles through relationships.
Your “take charge” attitude steadies and reassures others in times of crisis. When faced with a particularly trying challenge, use your Command talents to assuage others’ fears and convince them you have things under control.