by Rick Mofina
Kate caught her breath.
For a second the footage exploded in chaos as the jet tilted at a ninety-degree angle, the image froze before the screen went black.
Five
Manhattan, New York
Passengers and crew were tossed “like rag dolls” in the cabin of the EastCloud Airlines flight when it encountered severe turbulence, sources told Newslead.
What the—? That’s not what I wrote and that’s not what happened!
Kate had just returned to the Newslead building from LaGuardia and was in the elevator when her phone alerted her to Newslead’s first full story on Flight 4990. She was incredulous as she read. Ninety percent of the item was her work but the story was topped with a single byline:
Sloane F. Parkman.
She was credited at the bottom in smaller font.
With files from Kate Page.
She cursed. And as the elevator rose, she seethed.
Calm down and think this through.
Biting back her anger she checked her phone for responses to the repeated calls she’d put in to the official agencies. Not much had come back to her, except a text from LaGuardia Operations, with a short general timeline from when Flight 4990 first reported a problem to its emergency landing.
The doors opened to Newslead’s fortieth-floor offices.
Kate swiped her ID at the security lock and swept through reception, with its wall of enlarged Newslead photos of pivotal points in history—immigrants gazing at the Statue of Liberty in 1901, a child in Africa comforted by an aid worker, a soldier weeping in Vietnam, and Martin Luther King at the Lincoln Memorial.
In the newsroom she saw no sign of Penny, the news assistant. But when Kate passed by the glass walls of the editors’ offices, she noticed Reeka Beck’s jacket and bag on her desk.
Reeka was not in her office as Kate went by.
But Sloane F. Parkman was in the scanner room, on the phone, working at the computer with the door closed. He was hanging up as Kate pulled it open to the onslaught of the radios.
“Hi, Kate. I’ve just confirmed that they took the injured passengers to hospitals in the area—Sinai, NYP/Queens and Forest Hills. We’re pretty sure they’re all minor injuries, one little boy with a concussion and broken arm, so no big deal on this incident. By the way, thank you for your help on my story. It wasn’t necessary but nice work, much appreciated.”
“What the hell do you think you’re doing, Sloane?”
“Excuse me?”
“You know what I’m talking about. What’s your name doing on my story, and why did you cite turbulence? It wasn’t turbulence!”
“Sorry, but I’m on duty today, you’re not. Didn’t Reeka talk to you? She’s come in. I think she’s getting a coffee.”
“Sloane, you weren’t here when this story broke.”
“I was.”
“You weren’t. You’d left the scanner room unattended to get scones. Where’s the news assistant, where’s Penny?”
“Her shift ended.”
“Penny and I were both in this room when I caught the dispatches from Forty-nine Ninety. You weren’t here.”
“I was here, Kate, when I heard the dispatches—”
“What you heard—when you came back—was the aftermath!”
“I was here! Look, I’m trying to be diplomatic but the truth is you were trying to hijack my story.”
“Bullsh—”
“What’s going on?” Reeka stood behind Kate.
“I told you, Reeka, Sloane was not at the scanners when the story broke and he’s inserted incorrect information into the story I filed.”
“What’s incorrect?”
“His unnamed sources said turbulence was the problem. It was not turbulence. It was a malfunction.”
“What kind of malfunction?”
“I don’t know.”
Reeka looked at Sloane then at Kate.
“He has impeccable sources in the airline industry. Who’s your source that contradicts his?”
“The pilot.”
“You interviewed the pilot?” Reeka asked.
“No, it came over the scanner. There was static but I heard the crew say it was not turbulence, it was a malfunction.”
Reeka looked to Sloane.
“Did you hear anything like that?”
He shook his head.
“He wasn’t here!” Kate said.
“Kate, do you have an on-the-record source confirming it was a malfunction? The NTSB? EastCloud? Any official?”
“Not yet.”
“Kate,” Reeka said, “we all know that the information we hear on police radios can often be wrong, especially with first reports. When I arrived Sloane was at his post and he had everything in hand.”
“Oh my God.” Kate shook her head in disbelief.
“What?” Reeka asked.
“You actually believe him. He’s trying to downplay this story while taking credit for it and being wrong about it. He lied and you believe him. This could hurt Newslead.”
“Excuse me,” Sloane said. “I take umbrage at your accusation, particularly after you tried to secure overtime by hijacking a call I was handling.”
Fury burned through Kate and as she battled to restrain herself she glimpsed the plastic trash can holding a white crumpled take-out bag. She retrieved it and flattened it out. The bag was from Miss Muffet’s Café & Cakes and had “Sloane” scrawled on it in marker. A receipt was stapled to it. Kate circled the date and time of purchase.
Then she took a picture with her phone.
“What’re you doing?” Reeka asked, as if Kate had lost her mind.
Sloane shook his head.
“This looks like yours, right? You’re the only Sloane in the room,” Kate said, scrolling on her phone, holding it out for Sloane and Reeka to see a text concerning Flight 4990. “And this is the timeline from LaGuardia, proof that when the plane was in trouble, you were at Miss Muffet’s buying scones. Proof that you lied.”
Sloane glared at Kate, saying nothing.
“I think,” Reeka said, “given the circumstances, everybody needs to take a breath here.” A long, uneasy moment passed before she continued. “Kate, if you can stay to help update the story, I’ll authorize your overtime. Sloane, I’m assigning you to tie up loose ends and follow up the story tomorrow. We’ll get the night desk to monitor for developments and top off with any updates. Okay?”
Reeka looked to Kate then Sloane before concluding.
“As for what happened here—we’ll talk later and sort out what appears to be a misunderstanding. Is everybody clear?”
“Crystalline,” Sloane said.
Kate said nothing, and left the room.
* * *
Misunderstanding.
Kate fumed as she worked at her desk.
There’s no misunderstanding. I caught Sloane failing at his job and lying about it. And Reeka protects him. This is how the one percenters get ahead.
One thing had been hammered home: Sloane was not to be trusted. That guy was not a reporter—he was somebody’s favor. It was dangerous for Kate and for Newslead but she had to shove it all aside and get on with her work.
She went back to her subway feature and was nearly finished when she received a text from EastCloud. The airline had just issued a news release on Flight 4990.
The flight encountered an as-yet-undefined situation on its approach into New York and 28 passengers and 2 flight attendants received injuries ranging from fractures and concussions, to minor cuts and bruising, to nausea. All were evaluated by paramedics at the airport and were transported to area hospitals for observation as a precaution. None of the injuries are considered life-threatening or critical at this time. East
Cloud will work closely with the National Transportation Safety Board to determine the nature of this incident. The aircraft will be taken out of service during the investigation.
As Kate digested EastCloud’s statement, she tapped her finger on her desk. “An as-yet-undefined situation.” What was that supposed to mean? Kate began flipping through her notes from the scanner, looking for the original comments the crew had made.
New York Center had clearly asked 4990 if it was citing turbulence.
The crew’s response: Negative on turbulence. We had a malfunction.
Kate’s phone rang.
“Paul Murther, spokesperson with the NTSB.”
“Paul, what happened on EastCloud Forty-nine Ninety? Why did it declare an emergency?”
“We can’t speculate on that. All we can say at this time is that we’re gathering all the details. We’re looking at the severity of the injuries and for any damage to the aircraft. We’ll analyze the flight data.”
“Was it turbulence or a malfunction?”
“We can’t speculate but I can confirm that we’re putting a team together to investigate.”
Kate alerted Reeka to the new information she’d received then began updating the story with a new lede.
Mystery surrounds the cause of mayhem aboard an EastCloud Airlines flight that tossed some thirty passengers and crew “like rag dolls,” injuring some seriously, officials indicated to Newslead.
More than once the Richlon-TitanRT-86 rolled to a ninety-degree angle, causing some passengers to prepare final messages to their loved ones.
“It doesn’t look good. The plane’s in trouble and I don’t think we’re going to make it,” Diane Wilson told her children and husband in a farewell video she’d recorded on the stricken flight...
After she’d sent her story to Reeka, she went to the washroom to freshen up. Upon returning, she was glad the updated story had been issued with a solitary byline on top: “Kate Page.”
She thought of Diane Wilson, the mother from Brooklyn, and her goodbye video. Then she looked at the faces of her daughter and sister smiling back at her from the framed photo next to her computer monitor. Grace and Vanessa.
What would I say to you in the final moments of my life?
Six
Washington, DC
Jake Hooper kept pace with the rhythmic jingling of the leash as he and his German shepherd, Pax, trotted alongside the Lincoln Memorial Reflecting Pool at the National Mall.
Pax panted happily. He loved running here. But Hooper was running with a heavy heart. His dog was getting on and his arthritic pain and bone spurs had taken a toll. The vet didn’t give Pax much time before the pain would be unbearable and he’d have to be put down.
Hooper and his wife, Gwen, couldn’t have children. For them, Pax was a cherished family member who gave them nothing but unconditional love. Hooper was thinking about what life would be like without him when his phone rang and he stopped cold.
It was from the National Transportation Safety Board duty officer.
“Jake, it’s Crawley at the comms center. We got one at LaGuardia, an EastCloud Richlon-TitanRT-86. More than two dozen injured. No fatalities. Landed without incident.”
“Thank God for that. Do we have a suspected cause?”
“Crew reports a flight control computer malfunction.”
“A computer malfunction?” Hooper considered it.
“The RT-86 is a new model. That’s why we’re traveling on this one. I’m sending you a ticket now.”
“Okay. I’ll get home, grab my bag and get to National.”
Hooper cupped Pax’s head in his hands, reading the question in his big eyes.
“That’s right. I gotta go, pal.”
They caught a cab home to their porch-front row house in Glover Park. Hooper took a quick shower, called a cab and set out bowls of fresh water and food for Pax, who whined a goodbye as Hooper shouldered his prepacked bag and locked the house.
In the cab to the airport, he texted Gwen, who was at her sister’s in Georgetown. Then he digested the information coming in about the aircraft and the occurrence.
EastCloud Flight 4990 had originated in Buffalo, bound for LaGuardia, with eighty passengers and five crew aboard. The plane had been twenty-seven thousand feet over the Catskills when it suddenly rolled ninety degrees right, then ninety degrees left, then dropped seven thousand feet before the crew regained control. Result: twenty-eight passengers and two attendants injured, some of them seriously. There was damage to the cabin.
The crew reported a flight-management systems problem. But there are safety features to guard against that.
Hooper’s years as an NTSB investigator had taught him that initial information on the circumstances of an incident was often incomplete. He always regarded preliminary data with caution. They had a long way to go yet and a lot to do, like analyze the cockpit voice recorder and the flight data recorder, and talk to the crew.
He considered the plane.
The RT-86 had come on stream about two years ago with few problems. The new model had a good safety record with no incidents with significant implications. Bottom line, Hooper thought the RT-86 was a very solid, state-of-the-art commercial jetliner.
So what could’ve caused the problem?
Don’t overthink this. Wait until all the facts are known, he thought. But it was impossible not to consider theories. He was a detective. Probing crashes and incidents was all he’d done since he’d got his degree in aeronautical science from Arizona State University.
Hooper had been among the top graduates of his class. Right out of school he’d been hired as a civilian at Naval Air Systems Command in Virginia, where he’d examined United States Navy and Marine Corps aircraft accidents.
Along the way, he’d become a licensed pilot, then a flight instructor, and he’d obtained an engineering degree. He’d left Virginia when he’d been hired by the MacCalleb Aircraft Company in Wichita, Kansas, as a flight test engineer. He’d taken part in dozens of accident investigations, providing technical help to Federal Aviation Administration safety inspectors and the NTSB. He’d frequently and successfully challenged their findings.
Hooper’s exceptional work led to a position as an NTSB regional investigator then, eventually, a job with Major Investigations Division at their headquarters in Washington. His insights impressed seasoned experts and he was not afraid to challenge supervisors. Hooper didn’t care because he adhered to the belief, as did all investigators, that safety was paramount; that with each tragedy, each incident, his job was to find information that would prevent other accidents and enhance the safety of air travel.
He was obsessed, almost pathologically so, with ensuring that nothing in an investigation was ruled out without being triple-checked and triple-checked again.
Today, he was anxious because this was his last time on a Go Team as a senior air safety investigator. After this investigation, he’d be promoted to investigator-in-charge, the IIC, and would lead his own team.
Hooper’s cab stopped at Departures and he headed for the American Airlines desk. The NTSB comms center had sent him an electronic ticket for the next flight to LaGuardia. Tapping his mobile boarding pass and showing his ID, Hooper made his way through security to the preboarding area of his gate, where he recognized members of the Go Team.
“Hey, Jake, you old tin-kicker.” Swanson, the expert on power plants, shook his hand.
They were joined by Willet from maintenance. From human performance, sitting off alone working on a laptop, was Irene Zimm. She was known as Good Night Irene, because if she found that a pilot had violated any aspect of safety procedures, it meant a world of pain.
The one man who didn’t greet Hooper was on the phone: Bill Cashill, a case-hardened veteran. He had no love for Hooper, who’d onc
e corrected Cashill at an investigation, something Cashill had never forgotten and never forgiven. Cashill was set to retire after thirty years as a leading investigator on some of the board’s biggest crashes. He was the investigator-in-charge. He glanced at Hooper then resumed concentrating on his call before he finally stood and surveyed his team.
“What do you think about this EastCloud incident, Bill?” Willet asked.
“I think this is overkill, even with a partial team.”
“But it’s a new-generation aircraft,” Swanson said.
“I’m aware of that, but my gut’s telling me that this thing has all the indications of an overreaction by the crew to clear-air turbulence.”
“But the crew said—” Hooper started.
“I know what the crew said, Jacob.”
Hooper preferred to be called Jake, and Cashill knew it.
An uneasy moment passed before Irene Zimm broke it.
“Bill, would you come over for a second and look at this?”
Cashill went over to Zimm, who turned her computer so he could see the screen. They chatted quietly. A short time later, they boarded their jet for the one-hour flight to New York. As it leveled off, Hooper took stock, reflecting on Gwen. They’d been high school sweethearts and they had an anniversary coming up. He was going to surprise her with a pearl necklace and matching earrings.
The soft cry of a baby two rows ahead saddened him, not only because Hooper and Gwen would never have children, but because it pulled him back to the horrors of his job.
No matter how many investigations he’d done, it never got easier. He’d lost count of how many times he’d found charred remains, dead passengers holding each other at the moment of impact, victims entwined in metal debris, impaled in trees, buried in the ground.
He still had nightmares.
The baby in the seat ahead continued crying and pulled him back to last year, when a commuter jet had lost both engines on its approach to Memphis during a storm at night and plowed into a hillside. Forty-seven people had died. Walking alone in a wooded area among scattered pieces of twisted wreckage, Hooper had come upon a baby.