by Neil Postman
It may be of some interest to note, in this connection, that the crossword puzzle became a popular form of diversion in America at just that point when the telegraph and the photograph had achieved the transformation of news from functional information to decontextualized fact. This coincidence suggests that the new technologies had turned the age-old problem of information on its head: Where people once sought information to manage the real contexts of their lives, now they had to invent contexts in which otherwise useless information might be put to some apparent use. The crossword puzzle is one such pseudo-context; the cocktail party is another; the radio quiz shows of the 1930’s and 1940’s and the modern television game show are still others; and the ultimate, perhaps, is the wildly successful “Trivial Pursuit.” In one form or another, each of these supplies an answer to the question, “What am I to do with all these disconnected facts?” And in one form or another, the, answer is the same: Why not use them for diversion? for entertainment? to amuse yourself, in a game? In The Image, Boorstin calls the major creation of the graphic revolution the “pseudo-event,” by which he means an event specifically staged to be reported—like the press conference, say. I mean to suggest here that a more significant legacy of the telegraph and the photograph may be the pseudo-context. A pseudo-context is a structure invented to give fragmented and irrelevant information a seeming use. But the use the pseudo-context provides is not action, or problem-solving, or change. It is the only use left for information with no genuine connection to our lives. And that, of course, is to amuse. The pseudo-context is the last refuge, so to say, of a culture overwhelmed by irrelevance, incoherence, and impotence.
Of course, photography and telegraphy did not strike down at one blow the vast edifice that was typographic culture. The habits of exposition, as I have tried to show, had a long history, and they held powerful sway over the minds of turn-of-the-century Americans. In fact, the early decades of the twentieth century were marked by a great outpouring of brilliant language and literature. In the pages of magazines like the American Mercury and The New Yorker, in the novels and stories of Faulkner, Fitzgerald, Steinbeck, and Hemingway, and even in the columns of the newspaper giants—the Herald Tribune, the Times— prose thrilled with a vibrancy and intensity that delighted ear and eye. But this was exposition’s nightingale song, most brilliant and sweet as the singer nears the moment of death. It told, for the Age of Exposition, not of new beginnings, but of an end. Beneath its dying melody, a new note had been sounded, and photography and telegraphy set the key. Theirs was a “language” that denied interconnectedness, proceeded without context, argued the irrelevance of history, explained nothing, and offered fascination in place of complexity and coherence. Theirs was a duet of image and instancy, and together they played the tune of a new kind of public discourse in America.
Each of the media that entered the electronic conversation in the late nineteenth and early twentieth centuries followed the lead of the telegraph and the photograph, and amplified their biases. Some, such as film, were by their nature inclined to do so. Others, whose bias was rather toward the amplification of rational speech—like radio—were overwhelmed by the thrust of the new epistemology and came in the end to support it. Together, this ensemble of electronic techniques called into being a new world—a peek-a-boo world, where now this event, now that, pops into view for a moment, then vanishes again. It is a world without much coherence or sense; a world that does not ask us, indeed, does not permit us to do anything; a world that is, like the child’s game of peek-a-boo, entirely self-contained. But like peek-a-boo, it is also endlessly entertaining.
Of course, there is nothing wrong with playing peek-a-boo. And there is nothing wrong with entertainment. As some psychiatrist once put it, we all build castles in the air. The problems come when we try to live in them. The communications media of the late nineteenth and early twentieth centuries, with telegraphy and photography at their center, called the peek-a-boo world into existence, but we did not come to live there until television. Television gave the epistemological biases of the telegraph and the photograph their most potent expression, raising the interplay of image and instancy to an exquisite and dangerous perfection. And it brought them into the home. We are by now well into a second generation of children for whom television has been their first and most accessible teacher and, for many, their most reliable companion and friend. To put it plainly, television is the command center of the new epistemology. There is no audience so young that it is barred from television. There is no poverty so abject that it must forgo television. There is no education so exalted that it is not modified by television. And most important of all, there is no subject of public interest—politics, news, education, religion, science, sports—that does not find its way to television. Which means that all public understanding of these subjects is shaped by the biases of television.
Television is the command center in subtler ways as well. Our use of other media, for example, is largely orchestrated by television. Through it we learn what telephone system to use, what movies to see, what books, records and magazines to buy, what radio programs to listen to. Television arranges our communications environment for us in ways that no other medium has the power to do.
As a small, ironic example of this point, consider this: In the past few years, we have been learning that the computer is the technology of the future. We are told that our children will fail in school and be left behind in life if they are not “computer literate.” We are told that we cannot run our businesses, or compile our shopping lists, or keep our checkbooks tidy unless we own a computer. Perhaps some of this is true. But the most important fact about computers and what they mean to our lives is that we learn about all of this from television. Television has achieved the status of “meta-medium”—an instrument that directs not only our knowledge of the world, but our knowledge of ways of knowing as well.
At the same time, television has achieved the status of “myth,” as Roland Barthes uses the word. He means by myth a way of understanding the world that is not problematic, that we are not fully conscious of, that seems, in a word, natural. A myth is a way of thinking so deeply embedded in our consciousness that it is invisible. This is now the way of television. We are no longer fascinated or perplexed by its machinery. We do not tell stories of its wonders. We do not confine our television sets to special rooms. We do not doubt the reality of what we see on television, are largely unaware of the special angle of vision it affords. Even the question of how television affects us has receded into the background. The question itself may strike some of us as strange, as if one were to ask how having ears and eyes affects us. Twenty years ago, the question, Does television shape culture or merely reflect it? held considerable interest for many scholars and social critics. The question has largely disappeared as television has gradually become our culture. This means, among other things, that we rarely talk about television, only about what is on television—that is, about its content. Its ecology, which includes not only its physical characteristics and symbolic code but the conditions in which we normally attend to it, is taken for granted, accepted as natural.
Television has become, so to speak, the background radiation of the social and intellectual universe, the all-but-imperceptible residue of the electronic big bang of a century past, so familiar and so thoroughly integrated with American culture that we no longer hear its faint hissing in the background or see the flickering gray light. This, in turn, means that its epistemology goes largely unnoticed. And the peek-a-boo world it has constructed around us no longer seems even strange.
There is no more disturbing consequence of the electronic and graphic revolution than this: that the world as given to us through television seems natural, not bizarre. For the loss of the sense of the strange is a sign of adjustment, and the extent to which we have adjusted is a measure of the extent to which we have been changed. Our culture’s adjustment to the epistemology of television is by now all but complete; we have
so thoroughly accepted its definitions of truth, knowledge, and reality that irrelevance seems to us to be filled with import, and incoherence seems eminently sane. And if some of our institutions seem not to fit the template of the times, why it is they, and not the template, that seem to us disordered and strange.
It is my object in the rest of this book to make the epistemology of television visible again. I will try to demonstrate by concrete example that television’s way of knowing is uncompromisingly hostile to typography’s way of knowing; that television’s conversations promote incoherence and triviality; that the phrase “serious television” is a contradiction in terms; and that television speaks in only one persistent voice—the voice of entertainment. Beyond that, I will try to demonstrate that to enter the great television conversation, one American cultural institution after another is learning to speak its terms. Television, in other words, is transforming our culture into one vast arena for show business. It is entirely possible, of course, that in the end we shall find that delightful, and decide we like it just fine. That is exactly what Aldous Huxley feared was coming, fifty years ago.
Part II.
6.
The Age of Show Business
A dedicated graduate student I know returned to his small apartment the night before a major examination only to discover that his solitary lamp was broken beyond repair. After a whiff of panic, he was able to restore both his equanimity and his chances for a satisfactory grade by turning on the television set, turning off the sound, and with his back to the set, using its light to read important passages on which he was to be tested. This is one use of television—as a source of illuminating the printed page.
But the television screen is more than a light source. It is also a smooth, nearly flat surface on which the printed word may be displayed. We have all stayed at hotels in which the TV set has had a special channel for describing the day’s events in letters rolled endlessly across the screen. This is another use of television—as an electronic bulletin board.
Many television sets are also large and sturdy enough to bear the weight of a small library. The top of an old-fashioned RCA console can handle as many as thirty books, and I know one woman who has securely placed her entire collection of Dickens, Flaubert, and Turgenev on the top of a 21-inch Westinghouse. Here is still another use of television—as bookcase.
I bring forward these quixotic uses of television to ridicule the hope harbored by some that television can be used to support the literate tradition. Such a hope represents exactly what Marshall McLuhan used to call “rear-view mirror” thinking: the assumption that a new medium is merely an extension or amplification of an older one; that an automobile, for example, is only a fast horse, or an electric light a powerful candle. To make such a mistake in the matter at hand is to misconstrue entirely how television redefines the meaning of public discourse. Television does not extend or amplify literate culture. It attacks it. If television is a continuation of anything, it is of a tradition begun by the telegraph and photograph in the mid-nineteenth century, not by the printing press in the fifteenth.
What is television? What kinds of conversations does it permit? What are the intellectual tendencies it encourages? What sort of culture does it produce?
These are the questions to be addressed in the rest of this book, and to approach them with a minimum of confusion, I must begin by making a distinction between a technology and a medium. We might say that a technology is to a medium as the brain is to the mind. Like the brain, a technology is a physical apparatus. Like the mind, a medium is a use to which a physical apparatus is put. A technology becomes a medium as it employs a particular symbolic code, as it finds its place in a particular social setting, as it insinuates itself into economic and political contexts. A technology, in other words, is merely a machine. A medium is the social and intellectual environment a machine creates.
Of course, like the brain itself, every technology has an inherent bias. It has within its physical form a predisposition toward being used in certain ways and not others. Only those who know nothing of the history of technology believe that a technology is entirely neutral. There is an old joke that mocks that naive belief. Thomas Edison, it goes, would have revealed his discovery of the electric light much sooner than he did except for the fact that every time he turned it on, he held it to his mouth and said, “Hello? Hello?”
Not very likely. Each technology has an agenda of its own. It is, as I have suggested, a metaphor waiting to unfold. The printing press, for example, had a clear bias toward being used as a linguistic medium. It is conceivable to use it exclusively for the reproduction of pictures. And, one imagines, the Roman Catholic Church would not have objected to its being so used in the sixteenth century. Had that been the case, the Protestant Reformation might not have occurred, for as Luther contended, with the word of God on every family’s kitchen table, Christians do not require the Papacy to interpret it for them. But in fact there never was much chance that the press would be used solely, or even very much, for the duplication of icons. From its beginning in the fifteenth century, the press was perceived as an extraordinary opportunity for the display and mass distribution of written language. Everything about its technical possibilities led in that direction. One might even say it was invented for that purpose.
The technology of television has a bias, as well. It is conceivable to use television as a lamp, a surface for texts, a bookcase, even as radio. But it has not been so used and will not be so used, at least in America. Thus, in answering the question, What is television?, we must understand as a first point that we-are not talking about television as a technology but television as a medium. There are many places in the world where television, though the same technology as it is in America, is an entirely different medium from that which we know. I refer to places where the majority of people do not have television sets, and those who do have only one; where only one station is available; where television does not operate around the clock; where most programs have as their purpose the direct furtherance of government ideology and policy; where commercials are unknown, and “talking heads” are the principal image; where television is mostly used as if it were radio. For these reasons and more television will not have the same meaning or power as it does in America, which is to say, it is possible for a technology to be so used that its potentialities are prevented from developing and its social consequences kept to a minimum.
But in America, this has not been the case. Television has found in liberal democracy and a relatively free market economy a nurturing climate in which its full potentialities as a technology of images could be exploited. One result of this has been that American television programs are in demand all over the world. The total estimate of U.S. television program exports is approximately 100,000 to 200,000 hours, equally divided among Latin America, Asia and Europe.1 Over the years, programs like “Gunsmoke,” “Bonanza,” “Mission: Impossible,” “Star Trek,” “Kojak,” and more recently, “Dallas” and “Dynasty” have been as popular in England, Japan, Israel and Norway as in Omaha, Nebraska. I have heard (but not verified) that some years ago the Lapps postponed for several days their annual and, one supposes, essential migratory journey so that they could find out who shot J.R. All of this has occurred simultaneously with the decline of America’s moral and political prestige, worldwide. American television programs are in demand not because America is loved but because American television is loved.
We need not be detained too long in figuring out why. In watching American television, one is reminded of George Bernard Shaw’s remark on his first seeing the glittering neon signs of Broadway and 42nd Street at night. It must be beautiful, he said, if you cannot read. American television is, indeed, a beautiful spectacle, a visual delight, pouring forth thousands of images on any given day. The average length of a shot on network television is only 3.5 seconds, so that the eye never rests, always has something new to see. Moreover, television offers viewers a variety of subje
ct matter, requires minimal skills to comprehend it, and is largely aimed at emotional gratification. Even commercials, which some regard as an annoyance, are exquisitely crafted, always pleasing to the eye and accompanied by exciting music. There is no question but that the best photography in the world is presently seen on television commercials. American television, in other words, is devoted entirely to supplying its audience with entertainment.
Of course, to say that television is entertaining is merely banal. Such a fact is hardly threatening to a culture, not even worth writing a book about. It may even be a reason for rejoicing. Life, as we like to say, is not a highway strewn with flowers. The sight of a few blossoms here and there may make our journey a trifle more endurable. The Lapps undoubtedly thought so. We may surmise that the ninety million Americans who watch television every night also think so. But what I am claiming here is not that television is entertaining but that it has made entertainment itself the natural format for the representation of all experience. Our television set keeps us in constant communion with the world, but it does so with a face whose smiling countenance is unalterable. The problem is not that television presents us with entertaining subject matter but that all subject matter is presented as entertaining, which is another issue altogether.