by Neil Postman
In the Winter, 1984, issue of the Official Video Journal there appears a full-page advertisement for “The Genesis Project.” The project aims to convert the Bible into a series of movies. The end-product, to be called “The New Media Bible,” will consist of 225 hours of film and will cost a quarter of a billion dollars. Producer John Heyman, whose credits include Saturday Night Fever and Grease, is one of the film makers most committed to the project. “Simply stated,” he is quoted as saying, “I got hooked on the Bible.” The famous Israeli actor Topol, best known for his role as Tevye in Fiddler on the Roof, will play the role of Abraham. The advertisement does not say who will star as God but, given the producer’s background, there is some concern that it might be John Travolta.
At the commencement exercises at Yale University in 1983, several honorary degrees were awarded, including one to Mother Teresa. As she and other humanitarians and scholars, each in turn, received their awards, the audience applauded appropriately but with a slight hint of reserve and impatience, for it wished to give its heart to the final recipient who waited shyly in the wings. As the details of her achievements were being recounted, many people left their seats and surged toward the stage to be closer to the great woman. And when the name Meryl Streep was announced, the audience unleashed a sonic boom of affection to wake the New Haven dead. One man who was present when Bob Hope received his honorary doctorate at another institution said that Dr. Streep’s applause surpassed Dr. Hope’s. Knowing how to please a crowd as well as anyone, the intellectual leaders at Yale invited Dick Cavett, the talk-show host, to deliver the commencement address the following year. It is rumored that this year, Don Rickles will receive a Doctorate of Humane Letters and Lola Falana will give the commencement address.
Prior to the 1984 presidential elections, the two candidates confronted each other on television in what were called “debates.” These events were not in the least like the Lincoln-Douglas debates or anything else that goes by the name. Each candidate was given five minutes to address such questions as, What is (or would be) your policy in Central America? His opposite number was then given one minute for a rebuttal. In such circumstances, complexity, documentation and logic can play no role, and, indeed, on several occasions syntax itself was abandoned entirely. It is no matter. The men were less concerned with giving arguments than with “giving off” impressions, which is what television does best. Post-debate commentary largely avoided any evaluation of the candidates’ ideas, since there were none to evaluate. Instead, the debates were conceived as boxing matches, the relevant question being, Who KO’d whom? The answer was determined by the “style” of the men—how they looked, fixed their gaze, smiled, and delivered one-liners. In the second debate, President Reagan got off a swell one-liner when asked a question about his age. The following day, several newspapers indicated that Ron had KO’d Fritz with his joke. Thus, the leader of the free world is chosen by the people in the Age of Television.
What all of this means is that our culture has moved toward a new way of conducting its business, especially its important business. The nature of its discourse is changing as the demarcation line between what is show business and what is not becomes harder to see with each passing day. Our priests and presidents, our surgeons and lawyers, our educators and newscasters need worry less about satisfying the demands of their discipline than the demands of good showmanship. Had Irving Berlin changed one word in the title of his celebrated song, he would have been as prophetic, albeit more terse, as Aldous Huxley. He need only have written, There’s No Business But Show Business.
7.
“Now ... This”
The American humorist H. Allen Smith once suggested that of all the worrisome words in the English language, the scariest is “uh oh,” as when a physician looks at your X-rays, and with knitted brow says, “Uh oh.” I should like to suggest that the words which are the title of this chapter are as ominous as any, all the more so because they are spoken without knitted brow—indeed, with a kind of idiot’s delight. The phrase, if that’s what it may be called, adds to our grammar a new part of speech, a conjunction that does not connect anything to anything but does the opposite: separates everything from everything. As such, it serves as a compact metaphor for the discontinuities in so much that passes for public discourse in present-day America.
“Now ... this” is commonly used on radio and television newscasts to indicate that what one has just heard or seen has no relevance to what one is about to hear or see, or possibly to anything one is ever likely to hear or see. The phrase is a means of acknowledging the fact that the world as mapped by the speeded-up electronic media has no order or meaning and is not to be taken seriously. There is no murder so brutal, no earthquake so devastating, no political blunder so costly—for that matter, no ball score so tantalizing or weather report so threatening—that it cannot be erased from our minds by a newscaster saying, “Now ... this.” The newscaster means that you have thought long enough on the previous matter (approximately forty-five seconds), that you must not be morbidly preoccupied with it (let us say, for ninety seconds), and that you must now give your attention to another fragment of news or a commercial.
Television did not invent the “Now ... this” world view. As I have tried to show, it is the offspring of the intercourse between telegraphy and photography. But it is through television that it has been nurtured and brought to a perverse maturity. For on television, nearly every half hour is a discrete event, separated in content, context, and emotional texture from what precedes and follows it. In part because television sells its time in seconds and minutes, in part because television must use images rather than words, in part because its audience can move freely to and from the television set, programs are structured so that almost each eight-minute segment may stand as a complete event in itself. Viewers are rarely required to carry over any thought or feeling from one parcel of time to another.
Of course, in television’s presentation of the “news of the day,” we may see the “Now ... this” mode of discourse in its boldest and most embarrassing form. For there, we are presented not only with fragmented news but news without context, without consequences, without value, and therefore without essential seriousness; that is to say, news as pure entertainment.
Consider, for example, how you would proceed if you were given the opportunity to produce a television news show for any station concerned to attract the largest possible audience. You would, first, choose a cast of players, each of whom has a face that is both “likable” and “credible.” Those who apply would, in fact, submit to you their eight-by-ten glossies, from which you would eliminate those whose countenances are not suitable for nightly display. This means that you will exclude women who are not beautiful or who are over the age of fifty, men who are bald, all people who are overweight or whose noses are too long or whose eyes are too close together. You will try, in other words, to assemble a cast of talking hair-do’s. At the very least, you will want those whose faces would not be unwelcome on a magazine cover.
Christine Craft has just such a face, and so she applied for a co-anchor position on KMBC-TV in Kansas City. According to a lawyer who represented her in a sexism suit she later brought against the station, the management of KMBC-TV “loved Christine’s look.” She was accordingly hired in January 1981. She was fired in August 1981 because research indicated that her appearance “hampered viewer acceptance.”1 What exactly does “hampered viewer acceptance” mean? And what does it have to do with the news? Hampered viewer acceptance means the same thing for television news as it does for any television show: Viewers do not like looking at the performer. It also means that viewers do not believe the performer, that she lacks credibility. In the case of a theatrical performance, we have a sense of what that implies: The actor does not persuade the audience that he or she is the character being portrayed. But what does lack of credibility imply in the case of a news show? What character is a co-anchor playing? And how do we decide that the
performance lacks verisimilitude? Does the audience believe that the newscaster is lying, that what is reported did not in fact happen, that something important is being concealed?
It is frightening to think that this may be so, that the perception of the truth of a report rests heavily on the acceptability of the newscaster. In the ancient world, there was a tradition of banishing or killing the bearer of bad tidings. Does the television news show restore, in a curious form, this tradition? Do we banish those who tell us the news when we do not care for the face of the teller? Does television countermand the warnings we once received about the fallacy of the ad hominem argument?
If the answer to any of these questions is even a qualified “Yes,” then here is an issue worthy of the attention of epistemologists. Stated in its simplest form, it is that television provides a new (or, possibly, restores an old) definition of truth: The credibility of the teller is the ultimate test of the truth of a proposition. “Credibility” here does not refer to the past record of the teller for making statements that have survived the rigors of reality-testing. It refers only to the impression of sincerity, authenticity, vulnerability or attractiveness (choose one or more) conveyed by the actor/reporter.
This is a matter of considerable importance, for it goes beyond the question of how truth is perceived on television news shows. If on television, credibility replaces reality as the decisive test of truth-telling, political leaders need not trouble themselves very much with reality provided that their performances consistently generate a sense of verisimilitude. I suspect, for example, that the dishonor that now shrouds Richard Nixon results not from the fact that he lied but that on television he looked like a liar. Which, if true, should bring no comfort to anyone, not even veteran Nixon-haters. For the alternative possibilities are that one may look like a liar but be telling the truth; or even worse, look like a truth-teller but in fact be lying.
As a producer of a television news show, you would be well aware of these matters and would be careful to choose your cast on the basis of criteria used by David Merrick and other successful impresarios. Like them, you would then turn your attention to staging the show on principles that maximize entertainment value. You would, for example, select a musical theme for the show. All television news programs begin, end, and are somewhere in between punctuated with music. I have found very few Americans who regard this custom as peculiar, which fact I have taken as evidence for the dissolution of lines of demarcation between serious public discourse and entertainment. What has music to do with the news? Why is it there? It is there, I assume, for the same reason music is used in the theater and films—to create a mood and provide a leitmotif for the entertainment. If there were no music—as is the case when any television program is interrupted for a news flash—viewers would expect something truly alarming, possibly life-altering. But as long as the music is there as a frame for the program, the viewer is comforted to believe that there is nothing to be greatly alarmed about; that, in fact, the events that are reported have as much relation to reality as do scenes in a play.
This perception of a news show as a stylized dramatic performance whose content has been staged largely to entertain is reinforced by several other features, including the fact that the average length of any story is forty-five seconds. While brevity does not always suggest triviality, in this case it clearly does. It is simply not possible to convey a sense of seriousness about any event if its implications are exhausted in less than one minute’s time. In fact, it is quite obvious that TV news has no intention of suggesting that any story has any implications, for that would require viewers to continue to think about it when it is done and therefore obstruct their attending to the next story that waits panting in the wings. In any case, viewers are not provided with much opportunity to be distracted from the next story since in all likelihood it will consist of some film footage. Pictures have little difficulty in overwhelming words, and short-circuiting introspection. As a television producer, you would be certain to give both prominence and precedence to any event for which there is some sort of visual documentation. A suspected killer being brought into a police station, the angry face of a cheated consumer, a barrel going over Niagara Falls (with a person alleged to be in it), the President disembarking from a helicopter on the White House lawn—these are always fascinating or amusing, and easily satisfy the requirements of an entertaining show. It is, of course, not necessary that the visuals actually document the point of a story. Neither is it necessary to explain why such images are intruding themselves on public consciousness. Film footage justifies itself, as every television producer well knows.
It is also of considerable help in maintaining a high level of unreality that the newscasters do not pause to grimace or shiver when they speak their prefaces or epilogs to the film clips. Indeed, many newscasters do not appear to grasp the meaning of what they are saying, and some hold to a fixed and ingratiating enthusiasm as they report on earthquakes, mass killings and other disasters. Viewers would be quite disconcerted by any show of concern or terror on the part of newscasters. Viewers, after all, are partners with the newscasters in the “Now ... this” culture, and they expect the newscaster to play out his or her role as a character who is marginally serious but who stays well clear of authentic understanding. The viewers, for their part, will not be caught contaminating their responses with a sense of reality, any more than an audience at a play would go scurrying to call home because a character on stage has said that a murderer is loose in the neighborhood.
The viewers also know that no matter how grave any fragment of news may appear (for example, on the day I write a Marine Corps general has declared that nuclear war between the United States and Russia is inevitable), it will shortly be followed by a series of commercials that will, in an instant, defuse the import of the news, in fact render it largely banal. This is a key element in the structure of a news program and all by itself refutes any claim that television news is designed as a serious form of public discourse. Imagine what you would think of me, and this book, if I were to pause here, tell you that I will return to my discussion in a moment, and then proceed to write a few words in behalf of United Airlines or the Chase Manhattan Bank. You would rightly think that I had no respect for you and, certainly, no respect for the subject. And if I did this not once but several times in each chapter, you would think the whole enterprise unworthy of your attention. Why, then, do we not think a news show similarly unworthy? The reason, I believe, is that whereas we expect books and even other media (such as film) to maintain a consistency of tone and a continuity of content, we have no such expectation of television, and especially television news. We have become so accustomed to its discontinuities that we are no longer struck dumb, as any sane person would be, by a newscaster who having just reported that a nuclear war is inevitable goes on to say that he will be right back after this word from Burger King; who says, in other words, “Now ... this.” One can hardly overestimate the damage that such juxtapositions do to our sense of the world as a serious place. The damage is especially massive to youthful viewers who depend so much on television for their clues as to how to respond to the world. In watching television news, they, more than any other segment of the audience, are drawn into an epistemology based on the assumption that all reports of cruelty and death are greatly exaggerated and, in any case, not to be taken seriously or responded to sanely.
I should go so far as to say that embedded in the surrealistic frame of a television news show is a theory of anticommunication, featuring a type of discourse that abandons logic, reason, sequence and rules of contradiction. In aesthetics, I believe the name given to this theory is Dadaism; in philosophy, nihilism; in psychiatry, schizophrenia. In the parlance of the theater, it is known as vaudeville.
For those who think I am here guilty of hyperbole, I offer the following description of television news by Robert MacNeil, executive editor and co-anchor of the “MacNeil-Lehrer Newshour.” The idea, he writes, “is to ke
ep everything brief, not to strain the attention of anyone but instead to provide constant stimulation through variety, novelty, action, and movement. You are required ... to pay attention to no concept, no character, and no problem for more than a few seconds at a time.” 2 He goes on to say that the assumptions controlling a news show are “that bite-sized is best, that complexity must be avoided, that nuances are dispensable, that qualifications impede the simple message, that visual stimulation is a substitute for thought, and that verbal precision is an anachronism.” 3
Robert MacNeil has more reason than most to give testimony about the television news show as vaudeville act. The “MacNeil-Lehrer Newshour” is an unusual and gracious attempt to bring to television some of the elements of typographic discourse. The program abjures visual stimulation, consists largely of extended explanations of events and in-depth interviews (which even there means only five to ten minutes), limits the number of stories covered, and emphasizes background and coherence. But television has exacted its price for MacNeil’s rejection of a show business format. By television’s standards, the audience is minuscule, the program is confined to public-television stations, and it, is a good guess that the combined salary of MacNeil and Lehrer is one-fifth of Dan Rather’s or Tom Brokaw’s.
If you were a producer of a television news show for a commercial station, you would not have the option of defying television’s requirements. It would be demanded of you that you strive for the largest possible audience, and, as a consequence and in spite of your best intentions, you would arrive at a production very nearly resembling MacNeil’s description. Moreover, you would include some things MacNeil does not mention. You would try to make celebrities of your newscasters. You would advertise the show, both in the press and on television itself. You would do “news briefs,” to serve as an inducement to viewers. You would have a weatherman as comic relief, and a sportscaster whose language is a touch uncouth (as a way of his relating to the beer-drinking common man). You would, in short, package the whole event as any producer might who is in the entertainment business.