Mostly, the publishers felt that the book was devoid of emotion. They pumped and pumped her to add personal, relatable details about her relationship with her parents—“to make her seem like she had a pulse,” one person involved with the book explained. “Like she was a human and had emotions.” They took every shred of what Ivanka and her writer were willing to give, which wasn’t much. Ivanka was always unfailingly polite and gracious, though, and so intense in her work ethic that they were surprised every time they visited her in her Trump Tower office (she never ventured to their offices; they always came to her).
The real trouble came once Donald had won the nomination. They had to change their entire marketing calculus, because the demographic they had thought the book would appeal to when they bought it—young women in their twenties and thirties living on the coasts—now staunchly opposed Ivanka’s family and everything her father’s campaign stood for. So they had to start making inroads into a whole new audience in the middle of the country—an audience that, frankly, the publisher did not how know to reach or market to.
They recalibrated and, once they had their hands on the manuscript, tried bit by bit to turn it into the best book it could possibly be. Ivanka asked Mika Brzezinski, who had her own “Know Your Value” brand already launched, to review the book. At the time, the Morning Joe host was on okay enough terms with her father, and she helped Ivanka get his attention on women’s-related issues throughout the campaign, to varying degrees of success. Ivanka genuinely wanted to help the cause, she believed; if a few words about her book meant that the future First Daughter would put her efforts there in the White House, then fine.
A week later, Donald won the election, and the entire calculus changed again. Ivanka asked the same favor of Judge Jeanine Pirro, the colorful Fox News host and longtime friend of her father’s. Jeanine’s ex-husband, the businessman and lobbyist Al Pirro, had served as Donald’s power broker in Westchester County in the 1990s, and the three of them would play golf and fly on Trump’s plane down to Mar-a-Lago together. (Donald could never get any work done on those flights down to Palm Beach. “I can’t pay attention,” he’d tell friends traveling with him. “How can you stop looking at her legs? Have you ever seen sexier legs?”). This was before Al Pirro got locked up for conspiracy and tax evasion, a turn of events that went on to haunt Judge Jeanine’s career as district attorney in Westchester and her onetime bid for a seat in the US Senate. But it made it so she could staunchly, spiritedly advocate for her old pal in her televised monologues each Saturday night, and say yes to writing a few kind words about his daughter’s forthcoming book. “Who knows more about success than Ivanka Trump?” she wrote. “Buy it and learn something!”
On the day after the election, most of the staff in Portfolio’s offices were zombies. Some cried all day, taking turns wiping their faces in the bathroom. To some, it was a disaster. They were in complete despair about having this book on their hands. But other executives were elated. What they’d bought as a famous-reality-star-meets-builder-meets-fashion-executive-meets-mom-and-wife how-to was now something entirely different. They had the First Daughter’s book. By accident. And it was scheduled to come out just about one hundred days after her father would take office. “We never thought of canceling,” the person who worked on the book said. “There was the chance for it to be a big hit, and you’d have to be on a suicide mission to cancel the book by a First Daughter, even in this case.”
The looming issue was how to do press around the book. Ivanka had not yet determined what her role would be once she and Jared moved to Washington. She would be some kind of an adviser to her father and his administration. That was never the question. What was at issue was how she would describe her position in marketing the book. She hadn’t intended to officially join the administration until ethics concerns made it nearly impossible for her not to. So how could she go out before she herself answered those questions and have a book publisher try and field the issue, thorny as it was?
The day before Christmas she called the publisher directly, saying she was not sure what her role would be, whether it was going to be official or unofficial, or how she would describe it to people. She wondered if they could move the publication date from March back to May. As it happened, the book was set to go out the following Monday. The wheels were so far in motion that in any other case, it would have been absurd to try to stop them at that point. But this wasn’t another author looking for a favor; it was the incoming First Daughter. They pushed the book back. (Not long after the book was meant to come out, Ivanka announced her official role within the administration, as assistant to the president, advising him on issues related to American families, female entrepreneurship, and workforce development. As an official government employee, she could not market the book herself, which meant no interviews, no tour, no readings, no appearances. Before her attorneys and White House lawyers came down on it, every network had been fighting to get her for the book. “The lineup would have made Princess Diana jealous, had she promoted a book,” one publishing executive said. They had to scrap it all, though. And the reviews, one after the next, panned the book—for what it said, for what it left out, and for what people read between the lines. “She didn’t ruin the year,” the executive said, “but it was a bloodbath.”)
In the days following the election, foreign leaders and diplomats flooded the switchboard at Trump Tower. There were protocols for how these calls were supposed to be received and made, of course. Many of them were outlined in the dozens and dozens of binders that members of the Trump transition team had put together leading up to November. Few of the transition officials imagined that these binders would actually get put to use. Donald Trump was such a long shot that their work was more of a just-in-case than a these-will-almost-certainly-help-inform-the-next-president. Even fewer imagined that the binders would be picked apart and summarily chucked in the trash once Vice President-elect Pence took over the transition. Ivanka and Jared, along with her siblings and their father and Pence and his allies, had a deep suspicion of any materials put together by anyone connected to Chris Christie. They were also so disengaged from the pre–Election Day transition work that they had their hand in none of the preparation that the professionals—people with real governmental experience, with actual expertise in national security and on the economy and intergovernmental relations and intelligence operations and diplomacy and how the bureaucracy in Washington functions and what all of these areas need to run properly every day—put together. The Trumps, who worked out of their dad’s office in a building bearing their last name, knew nothing about any of that. What they did know was that, deep down, they trusted only themselves. Anything prepared without their input, particularly by people who they believed were loyal to Christie, who was not always a friend of the family—well, how could it be used?
Transition officials remember Ivanka coming down to the floor of Trump Tower that housed the transition operations to inspect what was going on. She and Jared seemed paranoid to staffers, worried that officials would be more loyal to Christie than to “the family,” which is how, people on the transition said, they referred to themselves—“Like a mafia movie,” one joked. People gossiped about overhearing “the family” talking about burning the place down and starting from scratch.
“They came into this with chips on their shoulder and grudges that a little seasoning and worldliness tells you that they shouldn’t bring to the party,” one transition official who was fired soon after the election recalled. “They brought it to the party anyway.”
It became abundantly clear once foreign leaders began to call. Transition officials had prepared a call book, laying out which calls they knew were going to come in, how to prepare for them, and which to prioritize, based on the traditional protocol surrounding these early days of the transition. All of it got tossed aside. It is unclear whether this was totally intentional; perhaps the Trump operation, as it existed after the election, was simply too overwhelme
d and understaffed to keep up with all of the high-level international issues and decisions and processes it was suddenly faced with. For all its bluster, the Trump Organization is not a Fortune 500 company, with huge teams of people and sophisticated communication systems and tons of seasoned assistants crisscrossing spanning offices, ticking off to-dos and putting out fires. It’s a tiny office stuffed with decades-old magazine covers featuring the boss, and, one floor away, his kids’ offices in a sleeker, more modern area. One longtime executive-assistant-cum-gatekeeper, Rhona Graff, who had worked for the company for thirty years, handled all the calls and messages coming in for her boss.
That left Theresa May, the British prime minister, scrambling for a good twenty-four hours to get through to the incoming US president. Egyptian president Abdel Fattah el-Sisi got through earlier, as did Israeli prime minister Benjamin Netanyahu—a diplomatic faux pas deeply reflective of the total chaos within Trump Tower and the transition in the days and weeks following the election. Many lamented that if they had just stuck to the materials the early transition officials put together, this snub of a US ally would not have happened. It is impossible to say, though, whether anything would have really been different; it was Donald Trump who had just been elected president, after all. And Donald Trump, people were starting to realize, was not only unpredictable and erratic but also had a penchant for knocking things off kilter even when trying to stick to protocol. “They all paid for not sticking to what we’d planned,” the transition official said. “Because they looked like bumbling idiots.”
Japanese prime minister Shinzo Abe was the first leader to make the pilgrimage to Trump Tower, less than ten days after Donald won the election. The Trump team left the pool of reporters on duty that day out of the meeting, as they did with American photographers. No one got the chance to ask questions before or after the sit-down, and no official photos were released, either, apart from a Facebook post on Donald’s page that showed him shoulder-to-shoulder with Abe in the foreground, the gilded moldings and marble and cream silk sofas of the Trump residence behind them. “It was a pleasure to have Prime Minister Shinzo Abe stop by my home and begin a great friendship,” he captioned the shot.
The Japanese government had a different plan. They handed out more revealing photos of their prime minister’s time in Trump Tower to the waiting press. In one, Donald and Abe sat facing each other on that silk cream couch, flanked by two interpreters and a dizzying array of crystal chandeliers and sconces and marble statues and mirrors. Facing them across a gilded coffee table topped with a gold candelabra holding unlit candlesticks, Ivanka Trump sat cross-legged in a beige armchair. Arms crossed at the wrists, she leaned back in her shift dress, black stilettos digging into the cream carpet. In another photo she stood beside Abe and Jared, who wore a slender gray suit jacket buttoned over a slim black tie. In a third shot, the couple stood smiling behind Donald and Abe as they shook hands.
Immediately, alarm bells rang over the ethics and the optics of it all. First, what business did a daughter and son-in-law who had no governmental experience—or even, at that point, a plan to join the government—have at that meeting? Everyone still had faith then that the country would be run as a democracy and not a monarchy, that the First Family would never be a royal family. But these photos were enough to shake that faith. Second, the fact that neither Ivanka nor Jared had security clearances raised some eyebrows. Third, perhaps most concerning, Ivanka was still heavily involved with the Trump Organization and with her own eponymous product line, both of which did deals around the world. The image of her having a cozy meeting, in a diplomatic position of power, with a world leader raised concerns. What, if any, boundaries would be drawn between Trump Tower business and foreign relationships within 1600 Pennsylvania Avenue? Would the family use its newfound political circumstances as a marketing opportunity?
Ivanka’s brand had already been hit hard for marketing off her campaign appearances. The Ivanka Trump social media accounts had posted buy links for the sleeveless pink Ivanka Trump dress she wore to introduce her father at the Republican National Convention in Cleveland, and for the gold bangle bracelet she wore on 60 Minutes, taped alongside her father and siblings two days after the election. Both times, Ivanka made it clear behind the scenes that she herself had nothing to do with the posts. Not only did she know better, but she was so much more focused on the bigger-picture issues she now had a chance to influence. Selling dresses and bracelets wasn’t taking up much space in her brain during that period; it was lower-level Ivanka Trump brand staffers who’d thought up the whole thing. Could she blame them? No way. They were just doing their jobs. Was she going to take the blame? Again, no. She had a very different sort of job.
Concerns continued to mount. Soon afterward, the New York Times reported that while Ivanka sat across from Abe in her childhood apartment, a two-day private viewing of her collection—including the sleeveless pink dress she wore to the convention—was taking place in Tokyo to shore up a licensing deal with a Japanese apparel company. Talks between the Ivanka Trump brand and Sanei International had been under way for years, and did not stem from Ivanka herself. The largest investor of Sanei’s parent company happens to be a bank owned by the Japanese government.
The apparatus around Ivanka spun it as a rookie mistake. “Any meetings she’s in is because it’s always been a family-focused environment and she has always been invited by her father to attend every meeting,” one person explained at the time. “But she is very committed to being respectful of different boundaries and it’s clear that it’s going to take some getting used to the changes that need to happen. They all understand that there’s a need to evaluate everything, and in the next couple of weeks, we will have a better sense of how she is going to separate from that.”
But the Trump kids did not separate. In fact, despite the months of preparation carried out by professionals and policy experts, the Trump campaign’s hallmark chaos bled into the postelection process, Donald’s three adult kids made themselves at home on the transition’s executive committee. They took seats at the table in the first official transition meeting in Trump Tower in the days after the election, alongside Trump loyalist and Alabama senator Jeff Sessions, his chief of staff, Rick Dearborn, and a handful of others. So began the exercise of trying to fill top agency positions and, most importantly, decide on Cabinet nominations—a tedious process for anyone, let alone an incoming president with no governmental know-how and little to no attention span.
Eric Trump had worked for his father as a Trump Organization employee for about a decade and as his son for thirty-two years. He knew that Donald could derail the whole thing if he thought he could appoint anyone he wanted, including his friends, who had even less business serving in top agency positions than Donald did. Nothing would ever get done if Donald believed there were an unlimited number of possibilities—or worse, if he thought those roles could go to anyone he thought fit. Eric asked the transition staff to come up with short lists of potential nominees who had a shot at getting confirmed, and present these to his father. “We have to lead him to believe that this is who he has to choose from,” he told people. “He’s got to think those are the only guys.”
This is where some of the tension between Eric and Jared came from. Where Eric saw Donald’s weaknesses, he tried to work around them, filling in for what he lacked and making him stronger. This wasn’t entirely altruistic; his success depended almost entirely on his father’s, after all. But for the most part, he came from a place of trying to make his father better, and a desire to protect him from himself. Eric didn’t feel like that was where Jared came from in his own dealings with Donald. Throughout the campaign, especially, he told people that he felt Jared took advantage of Donald’s weaknesses, as opposed to trying to neutralize them.
They put those tensions aside, though, for the initial postelection transition meeting. They had just started working through some of the first steps when Generals Mike Flynn and Keith Kello
gg walked in the room. As far as Christie, who was running the meeting, knew, they had not been invited, and this was not a come-as-you-please, anyone-is-welcome affair. “Gentlemen,” he said, “we’re in the middle of a meeting. Can I help you?”
When Ivanka cut in to say that she had invited both of them, Christie demurred. He told Flynn and Kellogg that since he hadn’t known they would be joining, he had not made printouts of the meeting agenda and materials for them. They would have to look on with someone else.
The meeting was getting back on track when Ivanka again interrupted. “General Flynn,” she said, turning to him, “you have been so amazingly loyal to my dad. We all love you. How do you want to serve the president-elect? What job do you want?” A few people around the table caught each other’s eyes. Jeff Sessions rolled his, pulled his glasses off the bridge of his nose, and sank back into his chair.
There were just a few jobs he would be qualified to take, Flynn responded: secretary of state or secretary of defense, or—if not one of those—head of the president’s National Security Council.
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