Kill and Tell

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by William Kienzle




  FOR JAVAN

  1.

  The fires of hell.

  Why did he invariably think of hell whenever he encountered fire? It didn’t matter whether it was a house afire, a fire under a pan on the stove, or a campfire. Always hell. It must be all those years in parochial schools and the good old Baltimore Catechism, he concluded.

  “Why,” the Catechism would ask, “did God make you?”

  “In order,” the Catechism would respond, “to know Him, to love Him, and to serve Him in this world and to be happy with Him forever in the next.” And little Frankie Hoffman and all the other little Catholic kids would memorize not only the Catechism’s answers, but its questions also. It was only many years later, when Mr. Francis Hoffman became a junior executive in a major automotive company in Detroit, that he reidentified his personal goal in life: to become chairman of the board of his company—of The Company. And to do whatever might be necessary to get there.

  “We call this our ‘batch,’ Mr. Hoffman,” explained Amos Culpepper, the black manager of the glass plant. “It’s got all the ingredients used in making glass, plus a goodly amount of cullet—glass that’s discarded along the way in the process.”

  Hoffman stared at the grayish powder being almost imperceptibly pushed into a fiery furnace that was radiating enormous heat. “How hot is it in there?”

  “Oh,” Culpepper answered, “anywhere from 2,450 to 2,800 degrees.”

  Hoffman gave a low whistle. Once, he had forced himself, because he thought he had needed the discipline, to view a cremation. Till now, he had never experienced a similarly intense heat. If one approached the furnace too closely, the waves of heat were enough to literally take one’s breath away. “What would happen if you put a man’s body in there?”

  Culpepper chuckled. “Someday soon somebody would be looking out of a car through him.”

  Hoffman experienced a shudder. He had begun this day with an ominous feeling that had intensified as the day wore on. Breakfast had culminated in an argument with Emma, his wife. And it had not helped that for days he had been dreading this assignment given him by Charlie Chase, his immediate superior. He had complained to just about anyone who would listen about having to review the operation of The Company’s glass plant. He would get Chase for this. Oh, yes, he would.

  In the meantime, and for some inexplicable reason, the blast furnace was making Hoffman extremely nervous. He moved away from the batch and around to the side of the furnace where the heat was only slightly less intense. The considerable entourage that accompanied this VIP moved with him.

  “This is your first visit here, isn’t it?” Culpepper said.

  Hoffman nodded.

  “That’s why I’m taking you through our process step by step, right from the beginning.

  “Now, this area here is what we call the tin bath. The mixture is liquid now, and in this phase, it conforms to the perfectly smooth surface of the tin.”

  The heat, though less than that at the open furnace, was rapidly becoming unbearable. Hoffman led his entourage farther into the plant. “God, this is hot! When do you shut it down?”

  Culpepper shook his head. “Never.”

  “Never!”

  “Shut it down and the walls’d break up. Runs twenty-four hours a day, seven days a week. Furnace lasts six, seven years; then we rebuild it.”

  It was Hoffman’s turn to shake his head. He was beginning to understand why the plant’s annual budget was in excess of $35 million.

  “Now,” said Culpepper, “this is where the glass is stretched and sized.”

  “What are those things? They look like anti-aircraft guns.”

  “They’re tweels. They’re the robots that stretch and size the glass. A good bit of our operation is automated. More every year. Imagine by the time I retire most everything’ll be done by robots.”

  In spite of himself, Hoffman was growing interested. Like many men, he easily became fascinated with machines that carried out automated functions. He could easily stand and watch by the hour as a machine carried out human, sometimes superhuman, tasks.

  He became aware of a marked drop in temperature.

  “Not as hot, is it?” Culpepper sensed his relief. “This is the annealing process. We relieve the stress on the glass by lowering the temperature gradually. The glass is cooling. But,” he added quickly, as he saw Hoffman approach the emerging thin, smooth glass, “you wouldn’t want to touch it yet. Still quite warm.”

  Hoffman, hands now inserted in trousers pockets to avoid further temptation, stepped away from the glass.

  A series of revolving cylinders conveyed the glass rapidly forward to a point where it was cut for the first time. The process was, again, automated. Two cutters, acting in tandem, were propelled alternately across the breadth of the glass. “Primary cutters,” said Culpepper. “Looks real simple, but actually they’re a little monument to engineering. Looks like they’re cutting on a bias. But what they’re actually doing is compensating for the movement of the glass through here.”

  Hoffman initially found the cutting process engaging. Once again, he was drawn by the automation. Now, informed of this special technological achievement, he became engrossed in the operation. Gradually, he became aware he was standing directly in the path of one of the cutters. As the razor-edged blade raced repeatedly across the glass’s surface, each time it stopped abruptly and automatically, only inches from his navel. He looked at Culpepper with a challenging grin.

  The manager correctly interpreted Hoffman’s smile. “Never fails. The blade’ll always stop at that precise point. Every bit of automated equipment we’ve got in the plant is monitored by fail-safe devices.” His smile exuded confidence.

  Maybe, thought Hoffman. But he wasn’t convinced. As fascinating as he invariably found automation, he also firmly believed nothing was fail-safe. As long as humans were involved, and the thing was made up of parts, and Murphy’s Law remained ubiquitous, machinery would find ways to fail.

  Hoffman could not identify what was making him edgy, but he could not deny the feeling. The incredible heat of the blast furnace; this automated cutter, which, were it to break loose from its arm, undoubtedly would kill him—everything seemed to contribute to his sense of nervous foreboding.

  The group moved along the production line.

  “These are the cord wood cutters,” Culpepper pointed. “Now the glass’s in rectangular shape. It’ll be cut one more time into the desired windshield size further on down the line. See? Some of the glass has already been broken or damaged. Well, these guys,” he indicated workers wearing heavy gloves and positioned on either side of the conveyor, “pull off all the spoiled glass and just let it drop down there, where another conveyor going in the opposite direction takes the glass back to the beginning where the cullet becomes part of the batch all over again.”

  The glass that survived all this cutting and jostling was carefully removed from the conveyor system by workmen, again heavily gloved, who stacked the glass in wooden brackets. The brackets were then manually loaded on dollies and transported to the next stage of the operation.

  “And here,” continued Culpepper, as the group reached a rather congested area, “is where the glass is shaped into the windshield.” Sensing Hoffman’s interest, Culpepper let the machines do the talking for a few minutes.

  Ingenious, thought Hoffman. Untouched by human hand. A robot with four arms extending from its control box, the arms bent downward where suction cups replaced hands . . . hands that picked up the bracket glass, a single pane at a time, then swung it to another machine. The robot then positioned the glass carefully and precisely on the table of another robot. The well-oiled “finger” of the second robot, armed with a glass cutter, traced the shape of a w
indshield on the glass. The outside rim fell off, and a perfect windshield would be delivered to the next worker in the chain.

  Yes, Hoffman had to agree, in time this entire operation might well be totally automated.

  “Like a mother picking up a baby,” commented Culpepper, having allowed time for Hoffman to become mesmerized by the robots. “Its sensors establish the limits of how far it moves the glass, and then it counts the pulses before laying the sucker down right on the exact spot. Amazing, ain’t it?”

  The two men were by no means alone in the fascination with the robots. The eyes of the entire entourage were riveted to the process.

  Something was wrong. Culpepper sensed it rather than reasoned it. His right arm shot out, catching Hoffman on the shoulder, knocking him to the floor.

  Instead of delivering the glass in its usual herky-jerky fashion, the robot’s arms swung in a smooth, forceful, fast arc, passing through the space just vacated by Hoffman, and stopping only when it smashed into a nearby pillar.

  Culpepper bent to the visibly shaken Hoffman and helped him to his feet.

  The robots ground to a halt. Someone had cut the power. But Culpepper seemed the only one interested in Frank Hoffman. The technicians and engineers were absorbed in their machine, trying to figure out what had caused a fail-safe device to fail . . . and only incidentally, come within a hair’s-breadth of killing a man.

  “What we’ve got is a bad case of axis runaway,” stated a tall, laconic Bill Kelly, the glass plant’s chief engineer.

  “Could you explain that a little more fully?” asked one of the two black Detroit police officers who had responded to the call.

  The officers, Kelly, Culpepper, and Hoffman stood near a work table in the plant manager’s office.

  Kelly nodded. “The robot is programmed to make suction contact with the glass, raise it from the bracket, and move it to the cutting machine, counting the pulses on the way. At the exact count of the exact number of pulses, it lowers the glass to the cutter. Instead of moving on its axis to the count of pulses, it lost its programming entirely.

  “In layman’s language, all hell broke loose.”

  The officer suppressed a smile. “And can you tell us how this could happen?”

  Kelly nodded again. “Y’see, the type of material used for this silicone chip is a metal oxide semiconductor. We know it as just MOS. And, y’see, if an external, static-type current is applied over the MOS, it’ll fail—in a completely unpredictable way.” He looked from one officer to the other to make certain each understood.

  “So,” the officer said, as he finished writing on his notepad, “this ‘external, static-type current’ could come about accidentally? Or would someone have to bring it about intentionally?”

  “No; it could happen accidentally.”

  “Could you think of any way in which this ‘axis runaway’ might be deliberately caused?”

  Again Kelly nodded. “Sure. Somebody could enter a sequence in the computer programming the robot’s probe—or arm—to run away and break its sequence.”

  “I see. But if someone were to enter such a sequence in the computer, an expert like yourself would be able to find it?”

  “No,” Kelly scratched his chin, “. . . not necessarily. Anybody who could program a switched sequence like that could also program the computer to erase the sequence from its memory.”

  “Just like that?”

  “Just like that. A couple of numbers would do it.”

  “I’ll have to bow to your expertise,” said the officer, “and admit that it’s possible for someone to program this robot runaway and also to erase the memory of this programming from the computer. But if Mr. Hoffman were the targeted victim, how would the programmer know the precise moment when Mr. Hoffman would be standing in the exact spot where he could be hit?”

  “Now,” Kelly replied, “I’d have to guess. But my guess would be that if someone—someone clever enough to reprogram a computer—were out to kill Mr. Hoffman, it could have been done anywhere along the line. A little shove into the furnace. A failure of the glass cutter. Any number of ‘accidents.’ With Mr. Hoffman standing in the path of the loading robot, with everyone’s eyes on the robot’s procedure, anyone easily could have slipped over to the computer controls and quickly reprogrammed it. It would require only a few seconds. Oh, yes; it could be done easily.”

  The officer, seemingly satisfied, nodded. But he would later question the men who had been working in the area to see if any of them had noticed anything or anyone unusual in the vicinity of the control box.

  For now, he turned to the plant manager. “Mr. Culpepper, what kind of security do you have in this plant?”

  Culpepper looked embarrassed. “Well, none, really. There are no uniformed guards—or plain-clothes guards, for that matter. We try to keep our eyes open, but it’s almost impossible. The other day, I saw somebody wandering through, taking pictures, so I challenged him. Turned out he was on assignment by The Company and nobody had notified us. But, just about anybody can come through here, especially if he or she is wearing work clothes. Nobody wears identification tags. And the place is so big nobody knows everybody else.”

  “So, if this thing had been caused by someone who reprogrammed the computer, that person might or might not be working here?”

  “Right. Or, for that matter, if somebody did reprogram the computer, he or she could have been hired by someone not at all associated with The Company.”

  Kelly leaned forward. “One thing puzzles me, Amos: How in hell did you ever guess that the probe was out of control? I mean, a split second later and we would have had a major league tragedy.”

  “I’m not sure even now.” Culpepper, still shaken by the incident, shook his head. “The arms came up just a fraction too fast. And, when the probe missed its first pulse count . . . I . . . I just reacted.”

  “A lucky reaction as far as Mr. Hoffman is concerned.” He turned to an obviously angry Hoffman. “Mr. Hoffman, who knew you were going to make this—uh—operating review today?”

  “Just about everyone. It was common knowledge around my office.” Hoffman paused. “And I guess I complained about it enough so that most of my friends and co-workers knew about it. Why?”

  “Because we can’t be sure yet what we’ve got here. It’s either a very dangerous industrial accident, or attempted murder.”

  “Murder!” Hoffman reacted as if he’d never before heard the word.

  “It’s a possibility, especially since we know that this—uh—axis runaway could have been programmed.”

  “Murder!” He shook his head. “That’s impossible.”

  “Not impossible, Mr. Hoffman. If Mr. Culpepper had not reacted as quickly as he did, that machine either would have sliced you in half or battered you into that pillar. Either way, you would have been dead. And if someone actually programmed the robot to act as it did, then that’s attempted murder.”

  “My God!” Concern began to replace anger.

  Both officers sat down across the conference table from Hoffman. “I think it would be to your advantage,” said one officer, “to take a little time and try to come up with a list of people who might want to do you harm. If it was an attempt at murder, there’s a big problem.”

  “What?”

  “If it was merely an accident, it’s The Company’s problem. If it was attempted murder, you and we have a bigger problem.”

  “Yes?”

  “Whoever did it may try again.”

  In a brief time, Frank Hoffman would repress this incident from his consciousness.

  But there would come a time when he, and others around him, would be forced to recall it vividly.

  2.

  “Later this afternoon, I think I shall attempt suicide.”

  Louise Chase sipped her coffee. Early morning coffee was important, nay essential, even on a day that might include suicide.

  “Not the irrevocable sort, mind you, like jumping off the Renaissance Cen
ter or dousing myself with some flammable substance and setting myself afire.” She shuddered. “No; something more subtle. Like a slight but decisive overdose of sleeping pills followed by a desperate phone call to one of my friends.”

  Louise looked across the breakfast table at the Wall Street Journal that separated her from her husband. “What would you say to that, dear?”

  “What? Oh . . . sounds good to me, dear.” Through long practice, Charles Chase was programmed to respond without being sidetracked from his reading.

  Today’s Journal seemed to contain nothing but bad news. Even what usually passed for the light item that regularly appeared in one of the center columns of the front page was grim. Some New York clinicians had concluded that the rays given off by word processors, including the ones used in newspaper offices, were carcinogenic. It was getting to the point where living could be harmful to life.

  Charles could well remember when word processors came into vogue in the seventies. They had seemed such useful mechanical toys. Who would have thought then that they might prove to be one more nail in the casket of Western civilization?

  Well, for the moment, it was no more than an allegation that remained to be proved. And, he knew, the industry would fight the investigation every step of the way.

  The rest of the Journal’s news went downhill from there.

  And not the least of the bad news concerned the automotive industry. Sales were down for everyone, even The Company. Nor was the foreign market, once The Company’s strong point, holding its own.

  Often, lately, he found himself second-guessing his move into The Company.

  A graduate of Cass Tech and Lawrence Institute of Technology, Charlie Chase was a local boy who had become the epitome of the self-made man. For a relatively brief period, he had worked in design for the Ford Motor Company. Then he had struck out on his own, forming a privately owned automotive plant, then nurturing it into the major supply source for most of the domestic industry.

  Then, nearing sixty, he had been lured into The Company as general manager with the implicit guarantee that if all went as anticipated, the presidency would be his.

 

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