by Hinze, Vicki
And unfortunately, in situations such as this Priority Code Three mission, success often came down to trust, to following a hunch, to noticing some minute detail at subliminal level and having the courage to act on it.
Discriminating against your partner’s judgment could mean the difference between success and failure, life and death.
But the difference wasn’t simply a matter of choosing to go along; Maggie had to believe in what she was doing and in her partner. In those critical seconds where a snap judgment had to be made, Maggie wouldn’t trust Justin’s judgment and he wouldn’t trust hers.
And that frightening truth significantly decreased their already thin odds for success.
Chapter 4
“Ah, Maggie.” Will Stanton smiled, then nodded at Justin.
In the security office, they walked over to the marble counter separating the reception area from the desks, and Maggie set her purse down to give her shoulder a break. Everyone on his staff was busy either at the computer or on the phone. Some were on both. “We’ve got that list for you, Will.”
“Great. I’m already getting in a couple confirmations from the owners off the first one we distributed. So far, mostly from the B-stores.”
The smaller stores would be able to comply with the requests more quickly. The A-stores, like Macy’s and Krane’s, needed more time. “Excellent.” Maggie motioned for Justin to pass the list over.
Daniel Barone silently entered the security office behind them. He snagged the list from Will before he had a chance to even glance at it. “Let me see that.”
Barone reviewed the items, slowly and methodically, and then looked over at Maggie. “Our staff will easily be able to handle the majority of your requests, Captain. But am I reading this correctly? You want all employees to wear yellow tomorrow?”
“Actually, from the time the stores close to shoppers tonight until they close tomorrow night.”
Barone’s resistance was palpable. Too bad.
She dredged up a smile, already weary of fighting him on specifics, particularly regarding having medical staff on the premises.
She needed to work around him on that, and put it on her mental to-do list. One way or another, she had to have medical personnel inside the mall. Using undercover shoppers would be easiest, of course, but she’d have no way of placing them specifically and roamers would be inefficient as well as obvious. For a second she debated the value of reminding Barone that she and Justin were here to save his ass, but she might just need that leverage more later. Better save it.
His forehead wrinkled and he crooked his mouth. “Wouldn’t red or green be more appropriate to the holiday?”
“To the holiday, yes, Mr. Barone. But because that’s true, many nonemployees will also be wearing those colors. That renders them ineffective for our purposes.”
“Valid point.” He paused, thoughtfully considered the other items on the list. “Will, we can have attendants in all the rest rooms and in the store’s dressing rooms, can’t we?” “It’s doable, sir,” he said. “Provided the stores cooperate, of course, and they’ve no logical reason to refuse.”
“Fine.” Barone read on, then came to an abrupt halt. “What’s this? Prepositioning antidote?” He stared at Maggie, clearly verged on refusing.
“That’s not a request.” Justin jumped in. “It’s a mandate, Mr. Barone.”
“A mandate?” His expression turned dark.
“If anything should happen here, you don’t want to have to explain on the ten o’clock news why you refused to position the antidote vials inside the facility.” Justin sent Barone a sincere look. “That could open a devastating Pandora’s box on legal issues and become a PR nightmare.”
Justin had Barone’s attention; he wasn’t refusing or shouting down the roof. Maggie was grateful for both.
“It’s just not worth the risk,” Justin went on. “Not prepositioning the antidote could be perceived by the public as deliberate deception that resulted in reckless endangerment. God forbid anyone should die.” Justin tilted his head. “I’m not sure exactly what your legal standing would be then, but considering anyone can sue for anything…” Justin lifted a hand. “We consider protecting you as much as possible from costly ramifications to be in everyone’s best interests.”
If Santa Bella was attacked, just opening the mall for business could be considered deliberate deception and reckless endangerment, but Maggie didn’t say so. Barone already knew it. Will had mentioned that legal counsel had been at that seven o’clock meeting between Barone and the twenty-six A-stores. Of course, he’d been blunt on liability. That’s why he was there.
Barone pondered a moment, then said, “Prepositioning the antidote is fine, but no medical staff. The shoppers would be unnerved and leave, and that would bankrupt at least a hundred stores.”
Very nice job, Justin. Well, half a job. Maggie cleared her throat, then pushed for the second half. “If we have to administer the antidote, we have two minutes to do it. That’s a reminder, Mr. Barone. We have only two minutes before we start seeing shoppers become corpses,” she reiterated. “I’ve developed a plan to insert some medical professionals undercover as clerks. People who are trained to react to these types of situations. For all intents and purposes, they’ll appear to be normal sales staff. But if we need them, they’ll be in position, ready to help.” Taking a tip from Justin and his success, she added, “For your protection, this, too, is not negotiable, Mr. Barone.”
He sent her a haughty look. “Everything is negotiable, Captain Holt.”
So he’d defer to Justin but not to her? When she was the one with extensive experience and expertise? Why? Was his reasoning a sexist male thing or just plain stupidity? Regardless, it was time she stopped tiptoeing and spelled out the rules. “No, Mr. Barone, everything is not negotiable.”
He dropped the smile. “Without orders from Homeland Security, your recommendations are no more than suggestions, Captain Holt.”
Maggie gazed up at him, looking down his nose at her. She’d expected him to be reluctant, but she couldn’t have expected he’d be foolish. “Actually, Mr. Barone, I have all the authorization I need to close the mall, to insert medical personnel, or to do whatever I feel I need to do. The only criteria required to reclassify any decision I choose from a recommendation to a mandate is for me to deem it essential to national security. That is my domain, and my judgment in matters of it here are final. So you see, Mr. Barone, everything is not negotiable. Only what I deem negotiable is negotiable.” Stuff that, jerk.
“That wasn’t my understanding, Captain Holt.” His jaw tightened and a muscle in his left cheek twitched.
“Your understanding was inaccurate,” she said simply. “I prefer to work together to form mutual decisions rather than to dictate them. But if necessary, I will dictate them. Your goal is to protect your interests. My goal is to assure that wise choices are made for everyone involved. That’s my job, and I’m paid to do it well. Lives depend on my decisions, Mr. Barone. Maybe even yours.” She paused, let what she’d said sink in. When he didn’t respond, she added, “Is having my undercover medical staff work as clerks acceptable to you or not?”
He shifted uneasily, folded his arms over his chest. “Provided the twenty-six agree, yes. But I insist shoppers remain oblivious to them.” He looked across the counter at Will. “Have the A-stores surveyed on this right away.”
“Yes, sir.”
“Excellent.” She turned to Will Stanton. “The new list contains things that need to be addressed before midnight when the Winter Wonderland crew arrives.” The more done that fewer knew about, the better. “We’ll take care of prepositioning the antidote and installing our additional surveillance equipment.”
“What additional surveillance equipment?” Barone asked, clearly annoyed again.
“Mainly entrance cameras,” Maggie said, pivoting her gaze from Will back to Barone. “I want a complete recording of everyone entering and exiting the mall tomorrow
during all hours of operation. Your equipment can’t handle the load, so I’m bringing in mine to supplement it.”
Barone didn’t like it. In fact, gauging by his bitter expression, he deeply resented it. Not, she was sure, that he minded the extra protection. It was far more likely that he resented anything associated with him being considered lacking. Maggie stiffened, preparing for round two, but for some reason, Barone held his tongue. That worried her.
Will leaned against the slick marble counter. His security badge reflected in its shiny surface. “The timing will be close, Maggie, but I think we can get it all done before Phil and Harry Jensen bring the Winter Wonderland crew in.”
“If there’s any doubt, we need to have the covert surveillance work done first. Then, if we run short on time, it’s just the general work that will be observed.” Maggie jotted a note down on her personal list. “I’ll bring in a crew to install the monitors.”
Barone’s expression turned grimmer. Changing the topic, he passed the list to Will. “Go ahead with all of this,” Barone said, as if the previous ten minutes of conversation never had taken place.
Even Will Stanton, who had enormous talent for hiding his reactions, failed to sequester his surprise. “Yes, sir.”
Barone turned to look at Maggie. “I’m doing everything possible to act responsibly and reasonably, Captain Holt, but I do insist that shoppers remain unaware of anything unusual going on, and that no activity or action take place without my prior knowledge and consent.”
Maggie bristled but said not a word.
Forced by her silence to further explain, Barone added, “Of course, if Santa Bella should be attacked, the situation will carry enormous legal implications. It’s my job to protect the interests of owners and visitors, and I’m paid well to do it.” He tossed her words back at her.
If protecting shoppers and owners was uppermost in his mind, Barone would shut down the damn mall. But Maggie had said all she could say on that matter. The owners had voted. Yet she refused to make anyone a promise she couldn’t keep, so she remained quiet, letting her silence encourage Barone to continue.
A little boy about seven chased a ball into the security office and bumped into Barone’s leg. Barone pulled back, caught himself, and gave the boy’s shoulder a stilted pat. “Watch where you’re going, son,” he ordered. “And play with that ball outside.”
The boy recoiled from Barone’s touch, ducked out of his reach and scooped up his ball, then ran out of the office.
His expression struck Maggie as strange. It had been odd; not afraid, but more like the boy had been forced to swallow a pound of spinach.
Barone turned back to Maggie. “Remember, Captain. Prior notice on all actions or activities.”
“I’ll attempt to honor your request,” Maggie said. But her first responsibility was to the public and she would first protect it. If Santa Bella was attacked, waiting for Barone to preapprove her actions could range from unwise to impossible.
“Captain, I’m not asking for this, I’m demanding it.” Barone lifted an eyebrow. “This facility is ultimately my responsibility, and I won’t accept that responsibility if you act without my knowledge. Either you consult with me prior to taking any action, or you take full responsibility for this facility. One or the other.”
And with that smiling remark, Barone had set her up as his scapegoat. Unfortunately for her, there was nothing she could do about it. The bottom line was if the need arose, she’d act. “I understand your position.”
He gave her a curt nod and then told Will, “I’ll be in my office.” Barone left without another word.
Maggie watched him go, then glanced at Will, catching him in an unguarded moment. His annoyance and dislike for Barone was written in every line on his face. “Is the copy of the plans back from the architect’s office yet?”
Will reached under the counter, then passed her the tube. “Here you go.” He reached again, then withdrew three large, brown manila envelopes and passed them over. “Photos of all mall employees,” he said, nodding at the envelopes. “It was, um, on your list.”
“Thanks, Will.” Maggie gave him a smile, knowing damn well there had been no request for any of this on her list. But she did have a good idea where the requests had originated. “The mall closes to shoppers at ten tonight, right?”
“Everything except DMV Drugs. It’s open until midnight.”
“Terrific.” Maggie nodded. “Dr. Crowe and I are going to gather equipment and coordinate some things. We’ll be back in plenty of time to monitor the camera installations. Whatever comes up, just follow your instincts. If you need me before I get back, here’s my cell number.” She passed him a business card.
“How long will the installations take?”
Maggie thought a second. All entrances, key locations she and Justin had pinpointed as blind spots, the administration wing, which oddly had no equipment in it whatsoever…The snow crew came in at midnight…“Three hours,” she estimated.
“Sounds realistic.”
She had to get assistance from Providence Air Force Base to make the schedule happen. That meant requesting help from Colonel Gray, which would no doubt ignite another battle in the Gray/Drake pissing contest. Colonel Drake wouldn’t appreciate needing Gray’s assistance, and Maggie certainly wasn’t looking forward to asking for it, but some things just couldn’t be avoided.
“Before we go, Maggie,” Justin said. “What do you think of Security setting up a command post on each level? We could disguise it as a customer service perk for the shoppers. Maybe offer free blood pressure checks, or something?”
Standing across from her, Will smiled. “Excellent idea, Doc. Shoppers will know these people are legitimate medical personnel.”
Justin smiled. “I have my moments.”
This was a good moment. A very good moment. “Will, what are our odds that Barone will authorize it?” Maggie asked.
“Give me a few minutes to see what I can do.” He snagged a phone and in short order came back to the counter. “Done.”
Surprised, Maggie asked, “Barone went for it?”
“Turns out, he authorized it two months ago.” Will hiked both eyebrows, looking pretty pleased with himself. “According to Linda Diel, his personal assistant, the Red Cross scheduled this event back in October.”
“So Linda is helping us get medical staff into position?”
“Of course not, Doc.” Will frowned. “Linda’s just doing her job, tracking normal commitments.”
Recognizing the twinkle in Will’s eye, Maggie put a restraining hand on Justin’s forearm to stop any more questions. If caught inserting this onto the mall calendar of events, Linda would be fired. “Finally, a lucky break. Thanks, Will.”
He nodded. “Yes, ma’am.”
Maggie led Justin out of the security office, then out of the building and into the crammed parking lot to her red Jeep. She held off making any remarks until they were seated in the car with the doors closed.
“Justin, may I offer a tip without seeming critical? I really don’t want to create conflict.”
“Sure. Go ahead.” He pulled his seat belt across his chest and clicked it into place.
“Outside the lab, it’s often wise not to ask questions you can’t already answer.”
“Ah, Linda Diel.” He nodded. “Sorry about that. I caught on to what Will and Linda were doing, but not until after I’d opened my mouth. I’ll be more careful in the future.”
His response surprised Maggie. If she had offered that same advice to Jack, he would have raised hell all the way back to Regret. “Terrific,” she said, embracing his moment of grace. “We don’t want Barone to can her for helping us. Word gets around, and if that happened, then no one else would dare to lift a finger.”
“May I ask you a question?” Justin flipped up the sun visor.
She nodded and cranked the engine, slid the gearshift into reverse and backed out of the slot. Three cars were lined up in the row behind her, wa
iting for her parking space.
“Why did Will give you photographs of all the mall employees? He said it was on our list, but it wasn’t.”
This Maggie felt pretty comfortable answering. “I’m not positive, but I’m guessing Darcy phoned him and asked for them.”
“To see if GRID has anyone already working inside?”
“That and so she can review them before tomorrow.”
“There are thousands of photos, and she’s got a lot of other things to do.”
Maggie pulled out of the parking lot and into the line of cars stopped at the red light. It’d take two, maybe three, rounds before she’d get beyond the corner and through the light. “Remember that Darcy has total recall, Justin. A glimpse will commit whatever she sees to memory. Anyway, she’ll review the photos and then watch the monitors. Whatever the surveillance cameras at the mall transmit back to her, she’ll assimilate. Any nonemployee spotted in yellow, or anyone involved in suspicious activity, she’ll report to us immediately.”
Skepticism riddled Justin’s face. “But there are dozens of monitors.”
“Yep.”
“And she can handle all of them? At one time?”
“All of them and then some.”
He let out a low whistle. “She’s a hell of an asset.”
“She is, and she’s a good friend, too.” Maggie’s palms went clammy on the steering wheel. “The challenge will be for us to determine whether or not someone she singles out is harmless or a legitimate threat.”
“Same problem as the owners,” Justin said, making the mental leap. “You’re afraid we’ll be jumping at ghosts.”
“I guarantee we will.” Maggie pulled up to the white line and braked for the red light—first in line for the next round. Her thoughts splintered into a dozen directions, all on things that needed to be done. “The stakes are enormously high.”