“Welcome to The Backstreet Bakery,” she greeted the GQ cover model in the six-hundred-dollar suit. “How can I help you?”
“Coffee. Black. And one of those chocolate brownies.”
He flicked the shoulders of his jacket with swift brushes that produced sprinkles of moisture. Emma darted a glance out the window to find that the sky had turned dark and rain was pouring out of it.
“I didn’t even know it was raining,” she commented as she placed a paper doily beneath a large fudge brownie on a Staffordshire-inspired blue and white dessert plate.
“Came out of nowhere,” he replied, standing before the bakery case, peering at the confections on the other side of the glass.
“You know, these brownies are awesome with hazelnut coffee. Can I interest you in—”
“No, thanks,” he said, cutting her offer right in two. “Just black.”
Emma tried to resist the urge to tempt him further, and she was successful for about twenty seconds. With a charming smile, she extended a glass coffeepot toward him.
“Dark roast. Extra bold. Hazelnut's perfect with chocolate.”
He didn’t raise his chin, only his eyes, as he glared at her across the bakery case. “Just black. Thank you.”
Emma shook her head and slipped the pot back into its place before grabbing the Colombian from one of the adjacent burners.
“Black it is.”
He raked his dark hair with both hands, and his milk-chocolate brown eyes met hers without warning. There was a world of conversation between them in that one frozen moment in time, and she peeled her gaze away, trying not to stare at the slightly off-center cleft in his square chin.
“That’ll be four dollars and eighteen cents.”
He slipped a five toward her and muttered, “Keep the change.”
She hesitated, wondering if she should bother to point out that she was the baker and not a waitress. And then she realized the tip was only about eighty cents.
Stand-up guy.
While GQ took his cup and plate and settled at a table near the window, Emma wiped down the counter and started a new pot of decaf.
A sort of happy grunt called her attention back to her customer, and she tripped over the crooked grin he aimed in her direction.
“What's in this?” he asked her, wiping a smear of chocolate from the corner of his mouth. “It's fantastic.”
“Just your average fudge brownie,” she replied, unsuccessful in completely masking her pride. “Well, actually, I use cashews instead of walnuts, and the frosting is a mixture of cocoa and—”
“I’d like half a dozen of them.”
“Oh.”
“Can you pack them up for me?”
“Sure. But wouldn’t you like to try a variety? We also have a really nice blonde brownie with hazelnut cream—”
“What is it with you and hazelnut?” he interrupted. “Are you invested in plantations? I like the fudge brownie. I’d like to purchase six of them. Can you do that for me?”
Emma swallowed the answer that pressed against her lips and, instead, replied, “Yes, sir. I can do that.”
“Good. Thank you.”
Meredith erupted through the door at just that moment, drenched from the downpour on the other side, oblivious to the obnoxious customer in their midst.
“I didn’t get mango,” she announced, rounding the bakery case and shaking her wet head until water splashed Emma. “They had the berry one that you like so much, so I got that instead. Is that okay?”
“Yep,” she replied, accepting the protein shake. “Thanks, Mer. Our customer would like six fudge brownies. Would you package them and collect his payment?”
Before Meredith could reply, Emma turned her back on them and headed for the kitchen to enjoy her shake.
“You know,” she heard Meredith suggest just as the doors clanked shut behind her, “we have a really nice blonde brownie, if you’d like to try a variety.”
The snicker that popped out of her was certainly not ladylike, but Emma made no attempt to conceal it.
Jackson climbed out from behind the wheel of his Altima, tucking the white bakery box of brownies beneath the shelter of his overcoat as he closed the distance between himself and dry land.
The moment he crossed the threshold of The Tanglewood, the familiar cackling of hens greeted him.
“Jackson, you’re dray-enched,” Georgiann declared in her thick southern drawl.
“It's rainin’ cats and puppies out they-ah,” Madeline added.
Norma Jean tossed him a thick white towel that smelled like flowers. “Dry yourself off, baby bruthah.”
All my sisters in one place, at one time. No good can come of this.
“What are you all doing here?” he asked them, and then he rubbed his rain-soaked face with the towel. “Did I forget something?”
“Norma Jean called us this morning,” Madeline explained. “I can’t for the life of me figure out why you didn’t rally the troops, Jackson. You know we offered to help you interview for staff.”
“I appreciated that, I really did—”
“All evidence to the contrary,” she crooned. “Norma said you have hotel staff interviews all day today.”
“Yes, but—”
“But, nothing else, do you hear me? We’ll set up shop in three corners of the restaurant, and we’ll just plow through those interviews until we find you just the right people.”
Jackson knew better than to argue. He’d learned to choose his battles in cases like this.
Norma Jean Drake-Blanchette was the sister closest to Jackson's age, but being raised as the only boy with three older sisters and a single mom left him feeling a little bit like a lone sitting duck on top of a twirling birthday cake.
“What's in the box, Jack?” Georgiann asked him with a smile that caused the deep dimples on either side of it to cave in like bread dough pressed with two large thumbs.
Box? He’d almost forgotten.
“The most unbelievable fudge brownies you will ever taste,” he announced. “Let's get some coffee set up in the dining room, and I’ll grab the resumés from Susannah and meet you in there.”
If his sisters were going to throw their assistance upon him, the least he could do was wash it down with a few more delectable calories. And he supposed he could share the wealth as well.
The glass elevator up to his office groaned before lifting and shimmied the rest of the way to the fourth floor. He was rather relieved when the doors opened at last.
“Coffee?” Susannah asked him as he crossed her office toward his own.
“No, thanks. I’ll have some downstairs with The Hens.”
“I heard they were here.”
“You heard?” And then he thought better of it. “Don’t tell me. Do you have that file with the resumés?”
“On your desk with your messages.”
Jackson dropped into the leather chair behind the large maple desk. Susannah had separated the message slips into two piles based on priority. Inside the file folder were at least two dozen resumés, paper-clipped and categorized with small squares of blue, noted in his assistant's perfect, round handwriting.
Desk staff.
Bell staff.
Catering staff.
Susannah Littlefield was the best thing that had ever happened to Jackson's professional life. She’d been with him for all twelve years at his former job and had agreed to take a gamble and leave the security of corporate America to follow him on this turkey-shoot. Susannah was nearly sixty now, and Jackson was in a state of chosen denial about the fact that she’d be thinking about retirement one day in the not-so-distant future. What in the world would he do then?
Susannah stood in the doorway and adjusted the wire glasses on her knob of a nose, and then she smoothed the salt-and-pepper hair pulled into a bun at the top of her head.
“I brought you a brownie,” he told her. “But it's in a box downstairs.”
“I hope to one day meet it in
person,” she replied with a grin.
“We live in hope.”
Susannah handed him a typed itinerary of interview appointments. “They’re all confirmed except the two highlighted in blue.”
“Thank you, Suzi. You take very good care of me.”
“Somebody has to do it,” she commented on her way through the doorway.
Jackson closed the thick file and tucked it under his arm, waving at Susannah as he strode past her desk. Remembering his elevator ride up from the lobby, he made a quick right and headed for the stairs instead.
When he reached the dining room, Jackson stood in the doorway and observed his three sisters. Georgiann and Madeline had their mother's dark hair, light eyes, and porcelain skin, while Norma Jean's sandy hair and hazel eyes were reminiscent of the father who had passed away much too early with four small children still waiting to be raised.
Jackson watched them doctor up their coffee as they chattered with one another, oblivious to his presence. Each of the women had a unique style: George, in her ankle-length floral dress and single strand of perfect pearls; Maddie, wearing a smart sweater and pleated brown trousers; both women flanking Norm in her acid-washed jeans, tucked-in Henley, and suede flat-soled boots. Each so different from the others, and all of them polar opposites from the little brother they adored. Jackson knew he was fortunate to have them, a fact that was easy to forget some days.
“Jackson,” Georgiann called out to him, waving her arms. “What are you doing standing over they-ah? Come on in and let's get down to business, huh?”
“Did you open the bakery box?” he asked as he joined them at the table.
“We were waiting on you,” Norma replied. “But let's have at those brownies.”
Madeline poured a cup of steaming coffee and slid it toward him.
“Mm!” Georgiann exclaimed in one short grunt, and then she repeated it. “Mm! These are fantastic. Wherever did you get them?”
“I forget the name of the place—a bakery down near the square.”
“The Backstreet Bakery?” Norma asked, savoring her first bite with what appeared to be nothing shy of ecstasy. “Has to be. Oh, I love that little spot.”
“Maybe.”
“Jackson, you’ve got to steal away their pastry chef for The Tanglewood,” Madeline stated. “These are amazing.”
“Oh!” he snorted, setting down the cup and shaking his head. “N-nnnno.”
“Why not?”
“I met their baker, and she was annoying.”
“Oh, come on,” Georgiann drawled. “How much time could you have spent with her when you stopped in for a coffee and a sweet? Really, Jackson. How annoying could she be?”
“Ha!” he blurted. “Pretty annoying.”
Well. Besides those exceptional green eyes, and the chestnut silk she wore pulled back into a casual ponytail.
“Jackson.”
“No kidding. She was pushy and tried to sell me something I didn’t even want.” The flour-dusted woman's emerald eyes flickered across his recollection, and Jackson shook his head. “And she has a strange preoccupation with hazelnut.”
“Oh, I love hazelnut.”
“Me too,” Maddie said.
“Fine. But she's not an option for The Tanglewood,” he declared. “Let's move on. Here are the resumés for the interviews, and the candidates should start arriving in about thirty minutes. George, why don’t you make recommendations for the bellmen, and—”
“Can I have another?” Norma asked, dipping her hand toward the bakery box.
“No,” he laughed, snapping the lid shut before she could reach inside. “I’m saving one for Susannah.”
“There are two in there,” she objected.
“The delivery guy gets the last one.”
“They were delivered?”
“Yes. By me.”
“Oh. Well.”
“Here. Console yourself with resumés for the restaurant positions. Maddie and I will talk to the desk applicants.”
“Sweet tooth abuser!” Norma accused.
“Just saving you from yourself,” he said, tying up the box with the used length of white string.
“Gee, thanks.”
“Saving you from yourself,” Georgiann repeated, and then she clicked her tongue. “More like saving the brownie for yourself.”
“Yeah, there's that,” he replied. And with one defiant flicker of a smile, he popped the last of the brownie into his mouth.
Important Tips for Cake Decoration
Choosing the right bag for applying icing is crucial.
A parchment bag is ideal; it can be used quickly and is disposable.
A round tip is best for applying dots, straight lines, or writing script.
A star-shaped tip creates beautiful flowers and zigzag shapes.
Use a leaf-shaped tip for a lovely garland design around edges.
Decorate with The V Principle, making a “V” with thumb and forefinger.
Always remember that practice makes perfect! Use a sheet of wax paper or an overturned cookie sheet to practice making designs before jumping right in to apply them to a cake, cupcake, or even a cookie.
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The Big 5-OH! Page 24