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I N D E X
Aburdene, Patricia, 179
ties in their circumstances, 37–40; on reduc-
Accenture, 82
ing anxiety around negotiating, 123–129,
“accumulation of disadvantage,” 7–8
143–145; on reframing negotiations from
advice for managers: on the benefits of female
competitive to cooperative interactions,
management styles, 176–179; on fairly eval-
123–125, 127–129, 167; on seeking com-
uating women’s job performance, 81, 109–
parison information about their market
111; on improving the working climate for
value and pay scales for similar work, 50,
women, 14–16, 82–84; on reducing turn-
59–61, 137–138; on using agents, 126; on
over among female staff, 14–16, 36–37,
using emotion in negotiations, 125–126
57–58; on the success of Deloitte and Tou-
advocacy, and negotiation, 154–157
che and other organizations in retaining
agentic behavior, definition of, 63
women and reducing turnover costs, 14–
aggression, constraints on expression by
16, 81–84; on treating employees equita-
women. See gender roles, social importance
bly, 36–37; on utilizing resources most ef-
of abiding by; testosterone
fectively, 56–58
anxiety, 11; consequences of, 115–116; as a
advice for parents: on assigning chores to chil-
deterrent to asking, 113–115; ending, 123–
dren that don’t reinforce gender roles, 29–
129; gender differences in impact of, 115–
30, 35–36; on avoiding directing girls to-
116; and the primacy of relationships, 116
ward more structured play activities, 34–
Arch, Elizabeth, 138–139
35; on being role models, 36; on not rein-
assertiveness, 155; and women, 87–88
forcing traditional gender roles, 81. See also
Austin, Linda, 24, 25, 181–182
socialization of children
Ayres, Ian, 148–149
advice for society: on changing images of and
commentary about women in the media,
Babcock, Linda, 1–3, 10, 19–20, 59–60, 113,
38; on communicating unintended mes-
114–115, 130, 132–133, 134, 137–138,
sages to girls at school, 38; on examining
156–157, 170, 172–173
widely held beliefs and stereotypes, 110,
B
acklash: The Undeclared War against American
159–160; on mentoring women, 36
Women (Faludi), 96–97
advice for women: on avoiding low expecta-
Bakken, Jill, 99
tions, 58–61; on being assertive without
Barron, Lisa, 31–32, 53–54, 119
fear of sanctions, 104–108; on building net-
Bavetta, Anna, 142–143
works, 108; on choosing organizations that
behavior: agentic, 63; communal, 63; evalua-
are hospitable to women, 108–109; on goal
tion and responses to differences by gender,
setting, 142–142, 146–147; on increasing
86, 105–107; influence of situation and en-
their feelings of control during negotiations,
vironment on, 13–14, 158–159, 159–160;
143–145; on learning to negotiate at home,
women adjusting between private and pub-
182–185; on recognizing more opportuni-
lic, 87, 100–101
217
I N D E X
Bertrand, Marianne, 92
costs of undervaluing women’s work, 54–55;
Beyer, Sylvia, 142
costs to women’s health, 55; market costs,
Blau, Francine, 95
56–58; social costs, 55–56
bobsledding, women’s Olympic event, 2002,
Creating a Life: Professional Women and the
99–100
Quest for Children (Hewlett), 103
Crittenden, Ann, 44–45
Boggle experiment, 2, 4, 6
Crosby, Faye, 41–42, 56, 78
Bowden, Edward, 142
Cross, Susan, 118
Boyle, Matthew, 109
cultural change: accumulation of small
“Bully Broads” program, 85, 87, 97, 108, 186
changes, 13–14; large-scale organizational
Bunker, Barbara, 141
change, 14–16. See also Deloitte and Tou-
Burggraf, Shirley, 44
che
Burns, James MacGregor, 178
Business Week, 68
Davidson, Jen, 99
Buswell, Brenda, 71
Deloitte and Touche, 14–16, 82, 83, 84;
Bybee, Jane, 117
“human capital” group, 82; Initiative for the
Bylsma, Wayne, 59
Retention and Advancement of Women, 82;
Women Don't Ask Page 34