Frank, Thomas. The Conquest of Cool: Business Culture, Counterculture, and the Rise of Hip Consumerism. Chicago: University of Chicago Press, 1997.
———. What’s the Matter with Kansas? How Conservatives Won the Heart of America. New York: Metropolitan Books, 2004.
Frank, Thomas, and Dave Mulcahey, eds. Boob Jubilee: The Mad Cultural Politics of the New Economy. New York: Norton, 2003.
Frankel, Alex. Punching In: The Unauthorized Adventures of a Front-Line Employee. New York: HarperCollins, 2007.
Friedman, Monroe. Consumer Boycotts: Effecting Change through the Marketplace and Media. New York: Routledge, 1999.
Gaudio, Rudolph P. “Coffeetalk: Starbucks and the Commercialization of Casual Conversation.” Language in Society 32 (Nov. 2003): 659–691.
Gill, Michael Gates. How Starbucks Saved My Life: A Son of Privilege Learns to Live Like Everyone Else. New York: Gotham Books, 2007.
Gilmore, James H., and B. Joseph Pine. Authenticity: What Consumers Really Want. Cambridge, MA: Harvard Business School Press, 2007.
———. The Experience Economy: Work Is Theater and Every Business a Stage. Cambridge, MA: Harvard Business School Press, 2007.
Gladwell, Malcolm. Blink: The Power of Thinking without Thinking. New York: Little, Brown, 2005.
———. “The Science of Shopping.” New Yorker, Nov. 4, 1996.
———. The Tipping Point: How Little Things Can Make a Big Difference. New York: Little, Brown, 2000.
Glassner, Barry. The Culture of Fear: Why Americans Are Afraid of the Wrong Things. New York: Basic Books, 1999.
Glickman, Lawrence, ed. Consumer Society in American History: A Reader. Ithaca, NY: Cornell University Press, 1999.
Gobé, Marc. Citizen Brand: 10 Commandment for Transforming Brand Culture in a Consumer Democracy. New York: Allworth Press, 2002.
———. Emotional Branding: The New Paradigm for Connecting Brands to People. New York: Allworth Press, 2001.
Goldberger, Paul. “The Sameness of Things.” New Yorker, Apr. 6, 1997.
Goldman, Michael K. “Reading Fair Trade: Political Ecological Imaginary and the Moral Economy of Fair Trade Goods.” Political Geography 23 (Sept. 2004): 891–915.
Gopnik, Adam. “Gothamitis.” New Yorker, Jan. 1, 2007.
Granovetter, Mark. “The Strength of Weak Ties.” American Journal of Sociology 78 (May 1973): 1360–1380.
Grazian, David. Blue Chicago: The Search for Authenticity in Urban Blues Clubs. Chicago: University of Chicago Press, 2003.
———. On the Make: The Hustle of Urban Nightlife. Chicago: University of Chicago Press, 2008.
Habermas, Jürgen. The Structural Transformation of the Public Sphere. Cambridge: Polity Press, 1992.
Hadju, David. “The Music of Starbucks.” New Republic, Dec. 25, 2006.
Harford, Tim. “Starbucks Economics: Solving the Mystery of the Elusive ‘Short’ Cappuccino.” Slate.com, Jan. 6, 2006.
Harvey, David. A Brief History of Neo-Liberalism. New York: Oxford University Press, 2007.
Heath, Joseph, and Andrew Potter. Nation of Rebels: Why Counterculture Became Consumer Culture. New York: HarperBusiness, 2004.
Hochschild, Arlie Russell. The Managed Heart: Commercialization of Human Feeling. Berkeley: University of California Press, 1983.
Holt, Douglas B. “Does Cultural Capital Structure American Consumption?” Journal of Consumer Research 25 (June 1998): 1–25.
———. “How Consumers Consume: A Typology of Consumption Practices.” Journal of Consumer Research 22 (June 1995): 1–16.
Hornblower, Margot. “The Politics of Coffee.” Time, Apr. 10, 2000.
Hornby, Nick. High Fidelity. New York: Riverhead Books, 1996.
Hoyer, Wayne D., and Deborah J. MacInnis. Consumer Behavior. 2nd ed. Boston: Houghton Mifflin, 2001.
Huxtable, Ada Louise. The Unreal America: Architecture and Illusion. New York: New Press, 1999.
Hyra, Derek S. The New Urban Renewal: The Economic Transformation of Harlem and Bronzeville. Chicago: University of Chicago Press, 2008.
Jabbee, David. Brewing Justice: Fair Trade Coffee, Sustainability, and Survival. Berkeley: University of California Press, 2007.
Kacen, Jacqueline J. “Phenomenological Insights in Mood and Mood Related Consumer Behaviors.” Advances in Consumer Research 21 (1994): 510–525.
Kamp, David. The United States of Arugula: How We Became a Gourmet Nation. New York: Broadway Books, 2006.
Kassabian, Anahid. “Would You Like Some World Music with Your Latte? Starbucks, Putumayo, and Distributed Tourism.” twentieth-century music 1 (September 2004): 209–223.
Kimeldorf, Howard, Rachel Myer, Monica Prasad, and Ian Robinson. “Consumers with a Conscience: Will They Pay More?” Context (Winter 2006): 24–29.
Klein, Naomi. Fences and Windows: Dispatches from the Front Lines of the Globalization Debate. New York: Picador, 2002.
———. No Logo: No Space, No Choice, No Jobs. New York: Picador, 2002.
Klinenberg, Eric. Fighting for Air: The Battle to Control America’s Media. New York: Holt, 2008.
Koehn, Nancy F. “Howard Schultz and Starbucks Coffee Company.” Harvard Business School Case Number 9-801-361, Feb. 13, 2001.
Kohn, Margaret. Brave New Neighborhoods: The Privatization of Public Space. New York: Routledge, 2004.
Kottak, Conrad P. “Rituals at McDonald’s.” Journal of American Culture 1 (1978): 370–386.
Lamont, Michele. Money, Morals, and Manners: The Culture of the French and American Upper-Middle Class. Chicago: University of Chicago Press, 1992.
Lears, T. J. Jackson. No Place of Grace: Antimodernism and the Transformation of American Culture, 1880–1920. New York: Pantheon, 1981.
Leidner, Robin. Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life. Berkeley: University of California Press, 1993.
Leland, John. Hip: The History. New York: Ecco, 1994.
Levi, Margaret, and April Linton. “Fair Trade: A Cup at a Time?” Politics and Society 31 (2003): 407–432.
Levitt, Stephen D., and Stephen J. Dubner. Freakonomics: A Rogue Economist Explores the Hidden Side of Everything. New York: Morrow, 2005.
Levy, Steven. The Perfect Thing: How the iPod Shuffles Commerce, Culture, and Coolness. New York: Simon and Schuster, 2006.
Loukaitou-Sideris, Anastasia. “Revisiting Inner-City Strips: A Framework for Community and Economic Development.” Economic Development Quarterly 14 (May 2000): 165–181.
Love, John F. McDonald’s: Behind the Arches. New York: Bantam Books, 1986.
Low, Setha M. Behind the Gates: Life, Security, and the Pursuit of Happiness in Fortress America. New York: Routledge, 2003.
Luomala, Harri T., and Martti Laaksonen. “A Qualitative Exploration of Mood-Regulatory Self-Gift Behaviors.” Journal of Economic Psychology 20 (1999): 47–182.
Lury, Celia. Brands: The Logos of the Global Economy. New York: Routledge, 2004.
———. Consumer Culture. New Brunswick, NJ: Rutgers University Press, 1996.
Lyons, James. Selling Seattle: Representing Contemporary Urban America. London: Wallflower, 2004.
———. “ ‘Think Seattle, Act Globally’: Specialty Coffee, Commodity Biographies and the Promotion of Place.” Cultural Studies 19 (Jan. 2005): 14–34.
Manners, Tim. Relevance: Making Stuff That Matters. New York: Portfolio, 2008.
Margolick, David. “Tall Order.” Portfolio, July 2008.
Massey, Douglas, and Nancy Denton. American Apartheid: Segregation and the Making of the Underclass. Cambridge, MA: Harvard University Press, 1998.
Mathieu, Paula. “Economic Citizenship and the Rhetoric of Gourmet Coffee.” Rhetoric Review 18 (Fall 1999): 112–126.
McCracken, Grant. Culture and Consumption: New Approaches to the Symbolic Character of Consumer Good and Activities. Bloomington: Indiana University Press, 1988.
McGarth, Ben. “The Latte Class.” New Yorker, Jan. 9, 2006.
M
ichelli, Joseph A. The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary. New York: McGraw-Hill, 2006.
Mick, David Glen, and Michelle Demoss. “Self-Gifts: Phenomenological Insights from Four Contexts.” Journal of Consumer Research 17 (Dec. 1990): 322–332.
Mintz, Sidney. Sweetness and Power: The Place of Sugar in Modern History. New York: Viking, 1985.
Mooallem, Jon. “The Unintended Consequences of Hyperhydration.” New York Times Magazine, May 27, 2007.
Moon, Youngme, and John A. Quelch, “Starbucks: Delivering Customer Service.” Harvard Business School Case Number 9–504–016, July 10, 2006.
Moore, John. Tribal Knowledge: Business Wisdom Brewed from the Grounds of Starbucks Corporate Culture. Chicago: Kaplan Business, 2006.
Muinz, Albert, Jr., and Thomas O’Guinn. “Brand Communities.” Journal of Consumer Research 27 (Mar. 2001): 412–432.
Norton, Dave. “Toward a Meaningful Brand Experience.” Design Management Journal (Winter 2003).
Nunes, Paul, and Brian Johnson. Mass Affluence: Seven New Rules of Marketing to Today’s Consumer. Boston: Harvard Business School Press, 2004.
Pendergrast, Mark. Uncommon Grounds: The History of Coffee and How It Transformed Our World. New York: Basic Books, 2000.
Oldenburg, Ray. Celebrating the Third Place: Inspiring Stories about the “Great Good Places” at the Heart of Our Communities. New York: Marlowe, 2002.
———. The Great Good Place: Cafes, Coffee Shops, Bookstores, Bars, Hair Salons, and Other Hangouts at the Heart of a Community. New York: Marlowe, 1993.
Orfield, Gary, and Susan E. Eaton. Dismantling Desegregation: The Quiet Reversal of Brown v. Board of Education. New York: New Press, 1996.
Orvell, Miles. The Real Thing: Imitation and Authenticity in American Culture, 1880–1940. Chapel Hill: University of North Carolina Press, 1989.
Paquet, Laura Byrne. The Urge to Splurge: A Social History of Shopping. Toronto: ECW Press, 2003.
Pine, Joseph B., II. Mass Customization: The New Frontier in Business Competition. Cambridge, MA: Harvard Business School Press, 1992.
Plant, E. A., and P. G. Devine. “Internal and External Motivation to Respond without Prejudice.” Journal of Personality and Social Psychology 75 (Sept. 1998): 811–832.
Platt, Larry. “Magic Johnson’s Empire.” New York Times Magazine, Dec. 10, 2000.
Pollan, Michael. The Omnivore’s Dilemma: A Natural History of Four Meals. New York: Penguin Books, 2006.
Popcorn, Faith. The Popcorn Report: Faith Popcorn on the Future of Your Company, Your World, Your Life. New York: Doubleday, 1991.
Postrel, Virginia. The Substance of Style: How the Rise of Aesthetic Value Is Remaking Commerce, Culture, and Consciousness. New York: HarperCollins, 2003.
Price, Jennifer. Flight Maps: Adventures with Nature in Modern America. New York: Basic Books, 1999.
Putnam, Robert Bowling Alone: The Collapse and Revival of American Community. New York: Simon and Schuster, 2000.
Quart, Alissa. Branded: The Buying and Selling of Teenagers. New York: Basic Books, 2004.
Rathje, William, and Cullen Murphy. Rubbish! The Archeology of Garbage. Tucson: University of Arizona Press, 2001.
Reid, T. R. “Caffeine.” National Geographic, Jan. 2005.
Remnick, David., ed. The New Gilded Age: The New Yorker Looks at the Culture of Affluence. New York: Modern Library, 2001.
Rheingold, Howard. The Virtual Community: Homesteading on the Electronic Frontier. New York: Perseus Books, 1993.
Ritzer, George. Enchanting a Disenchanted World: Revolutionizing the Means of Consumption. Thousand Oaks, CA: Pine Forge Press, 2005.
———. The Globalization of Nothing 2. Thousand Oaks, CA: Pine Forge Press, 2007.
———. “‘Islands of the Living Dead’: The Social Geography of McDonaldization.” American Behavioral Scientist 47 (Oct. 2003): 119–136.
———. The McDonaldization of Society 5. Thousand Oaks, CA: Pine Forge Press, 2008.
Rossman, Marlene. Multicultural Marketing: Selling to a Diverse America. New York: American Management Association, 1994.
Roth, Philip. American Pastoral. New York: Vintage Books, 1998.
Royte, Elizabeth. Bottlemania: How Water Went on Sale and Why We Bought It. New York: Bloomsbury, 2008.
———. Garbage Land: On the Secret Trail of Trash. New York: Little, Brown, 2005.
Rubinfeld, Arthur, and Collins Hemingway. Built for Growth: Expanding Your Business around the Corner or across the Globe. Philadelphia: Wharton School Publishing, 2005.
Rushkoff, Douglas. Get Back in the Box: Innovation from the Inside Out. New York: HarperCollins, 2005.
Schlosser, Eric. Fast Food Nation: The Dark Side of the All-American Meal. Boston: Houghton Mifflin, 2001.
Schor, Juliet B. The Overspent American: Why We Want What We Don’t Need. New York: Harper Paperbacks, 1999.
Schultz, Howard. Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. New York: Hyperion, 1997.
Schuman, Howard, Charlotte Steech, Lawrence D. Bobo, and Maria Krysan. Racial Attitudes in America: Trends and Interpretations. Cambridge, MA: Harvard University Press, 1997.
Schwartz, Barry. The Paradox of Choice: Why More Is Less. New York: Ecco Press, 2004.
Seabrook, John. “A New Map.” New Yorker, Mar. 27, 2006, 29, 31.
Sen, Sankar, and C. B. Bhattacharya. “Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility.” Journal of Marketing Research 38 (May 2001): 224–243.
Sherry, John F., Jr. “Gift Giving in Anthropological Perspective.” Journal of Consumer Research 10 (Sept. 1983): 157–168.
Silverstein, Michael J., and John Butman. Treasure Hunt: Inside the Mind of the New Consumer. New York: Portfolio, 2006.
Silverstein, Michael J., and Neil Fiske. Trading Up: The New American Luxury. New York: Portfolio, 2003.
Simmons, John. My Sister’s a Barista: How They Made Starbucks a Home Away from Home. London: Cyan Communications, 2005.
Simon, Bryant. “Consuming Lattes and Labor, or Working at Starbucks.” International Labor and Working-Class History 74 (Fall 2008): 193–211.
———. “How Starbucks Lost Its Mojo.” Christian Science Monitor, July 28, 2008.
———. “Los intangibles del Frappuccino.” Foreign Policy, Edition Espanola, June–July 2007, 60–67.
Slater, Don. Consumer Culture and Modernity. Cambridge: Polity, 1977.
Smith, Jay. “New Wave Coffee.” Adbusters, Mar. 25, 2008.
Solomon, Michael. Conquering Consumerspace: Marketing Strategies for a Branded World. New York: American Management Association, 2003.
Sorkin, Michael, ed. Variations on a Theme Park: The New American City and the End of Public Space. New York: Hill and Wang, 1992.
Spector, Robert. Category Killers: The Retail Revolution and Its Impact on Consumer Culture. Boston: Harvard Business School Press, 2005.
Steele, Shelby. White Guilt: How Blacks and Whites Together Destroyed the Promise of the Civil Rights Era. New York: HarperCollins, 2006.
Strasser, Susan. Waste and Want: A Social History of Trash. New York: Metropolitan, 1999.
Talen, Bill. What Should I Do If Reverend Billy Is in My Store? New York: New Press, 2003.
Thomas, David A. “Diversity as Strategy.” Harvard Business Review 82 (Sept. 2004): 98–108.
Thompson, Craig J., and Zeynep Arsel. “The Starbucks Brandscape and Consumers’ (Anticorporate) Experiences of Globalization.” Journal of Consumer Research 31 (Dec. 2004): 631–642.
Townsend, Sue. Adrian Mole: The Cappuccino Years. New York: Soho, 1999.
Twitchell, James B. Lead Us into Temptation: The Triumph of American Materialism. New York: Columbia University Press, 1999.
———. Living It Up: America’s Love Affair with Luxury. New York: Simon and Schuster, 2002.
Underhill, Paco. Why We Buy: The Science of Shopping. New York: Simon and
Schuster, 1999.
Veblen, Thorstein. The Theory of the Leisure Class. New York: Macmillan, 1953.
Waldman, Steven. “The Tyranny of Choice.” New Republic, Jan. 27, 2002.
Walker, Rob. Buying In: The Secret Dialogue between What We Buy and Who We Are. New York: Random House, 2008.
Watson, James L., ed. Golden Arches East: McDonald’s in East Asia. Stanford, CA: Stanford University Press, 1997.
Watson, James L., and Melissa L. Caldwell, eds. The Cultural Politics of Food and Eating: A Reader. Malden, MA: Blackwell, 2005.
Wild, Antony. Coffee: A Dark History. New York: Norton, 2005.
Wipperfurth, Alex. Brand Hijack: Marketing without Marketing. New York: Portfolio, 2005.
Wurgaft, Benjamin Aides. “Starbucks and Rootless Cosmopolitanism.” Gastronomica: The Journal of Food and Culture (2003): 71–75.
Zelizer, Viviana. The Social Meaning of Money: Pin Money, Paychecks, Poor Relief, and Other Currencies. Princeton, NJ: Princeton University Press, 1997.
Zukin, Sharon. Point of Purchase: How Shopping Changed American Culture. New York: Routledge, 2004.
UNPUBLISHED WORKS
Brown, Keith. “The Commodification of Altruism: Fair Trade and the Ethos of Ethical Consumption.” PhD diss., University of Pennsylvania, 2008.
Griffin, Sandra. “Starbucks as Simulacrum.” Manuscript in author’s possession, 2005.
Kacen, Jacqueline. “Retail Therapy: Consumers’ Shopping Cures for Negative Moods.” Conference paper in author’s possession, 1999.
Massey, Wright. “Building a Starbucks Visual Brand Language.” Manuscript in author’s possession, n.d.
Morris, Jonathan. “Cappuccino Conquests.” Available at www.cappuccinoconquests.org.uk/downloads.cfm.
Utting, Karla. “Evolution of Ethical Trade.” PhD diss. chapter in author’s possession, 2007.
Wicentowski, Joe. “Starbucks in Taiwan: A Local Café Culture Fears McDonaldization.” Manuscript, 2000.
INDEX
9/11, significance of, 13, 210, 204, 219, 221
Advertising by Starbucks, 40–41, 53, 133
on Earth Day, 191, 199
on paper cups, 192
Affluenza, 37, 130
Affordable luxuries, 124
self-gifting of, 122–148
Everything but the Coffee Page 34