Luck, of course, doesn't work all the time. A more reliable way to find contacts is simply to ask all your friends and family if they know anything about the field you're researching. You'd be surprised at some of the contacts you can find this way. (“Didn't you know your great-uncle Ben worked as a lumberjack for fifteen years?”) Even if this doesn't yield a direct contact, it can lead you to the friend-of-a-friend system. When I first expressed interest in contacting the FBI, for example, a friend of mine told me his parents knew an FBI agent assigned to the Kalamazoo Field Office.
You can also do cold contacts. This involves getting hold of people you've never heard of (and vice versa), and it oft en calls for some preliminary research. I was working on a supernatural piece that involved advanced botany, and the friend-of-a-friend system was proving a dead end. I live in Ann Arbor, home to the University of Michigan, so the next obvious step was to hit the botanical laboratory.
The department's Web site wasn't very helpful, so I was forced to go down to the university for a quick visit. The botanical department receptionist was quite busy and verged on being rude, so I didn't tell her I was a writer looking for information. Instead I asked for any flyers or booklets about the biology department, since the information I needed didn't seem to be online. The catalog she gave me to look at (she said I couldn't keep it) listed all the professors and their specialty areas. I copied down several names and phone numbers, thanked her sweetly, and left. Over the next few days, I made phone calls until I located a researcher who was working on a botanical DNA project and was able to make an appointment for an interview.
Do I get nervous calling people I don't know? Very much so. I need the information, though, so I force myself to push those phone buttons. I have a tendency to babble when I'm edgy, so I often write out what I want to say in advance in case I start blithering or stuttering. When my source picks up the phone, I simply say (or read), “My name is Steven Harper. I'm a novelist, and the book I'm currently working on involves botanical DNA. I heard you would be a good person to talk to about this. Would you be able to answer a few questions?”
A note here: Always introduce yourself as a novelist, never a writer. The word “writer” is often associated with “starving” or “wannabe” or “failing.” The word “novelist,” however, has a more brisk, down-to-earth connotation. It boils down to the preconception that writers are artists (and therefore slightly suspect) while novelists are businesspeople. If you're doing research for a short story, say instead, “I'm working on a short story for submission to .” And name the magazine you intend to submit the story to. This makes you sound more businesslike — you already have a market in mind.
So you've completed the preliminary research and are making the call. What if the contact is rude or unwilling to talk to you? The situation can still be salvaged: “No problem. Sorry to have bothered you. Could you perhaps recommend someone else I could talk to? I'd really appreciate it.”
Let's assume, however, that your contact is willing to talk to you. Most of them will be. Really. You are a writer — er, novelist, something many people find endlessly fascinating. You're also giving them a chance to lecture you about their fields of expertise. Major bonus! People love talking about themselves and their work, especially if what they say has a chance of ending up in print. They also appreciate a novelist who wants to get the facts right. My mother is a retired nurse, and she can't stand medical shows because they never get hospital procedure right. As a teacher, I feel the same way about shows set in high schools. Any novelist who asked us about how either profession really worked would be greeted with a certain amount of enthusiasm, if not cake and ice cream. Finally, most people find it flattering to be seen as an expert on a topic. So don't worry that you're bothering people. The vast majority won't mind in the slightest.
If you only have a few quick questions, a phone consultation will often do. (“It'll only take about five minutes. Is now a good time or should I call you back?”) If you need something a little more elaborate, ask if you can make an appointment for an interview. You need to be flexible and operate at their convenience, of course. Remember, they're doing you a favor.
Some people will offer to consult via e-mail. This can work well if your contact is in another city or overseas, making telephone calls expensive and personal interviews impossible (though Skype and other Internet programs can overcome this). The problem you may run into, however, is that people oft en give too little detail in e-mail. They may be willing to go on for several minutes in person, but only give a terse, one-sentence answer if they have to write it down. Be prepared to reply with a polite request for more information.
Now let's assume you've set up an interview. That brings up the question of mechanics — what to wear, what to bring, and so on. If you're talking to a total stranger in an office setting or in a private home, you'll want to dress up a bit. I normally never wear slacks, but you can bet I did when I talked to the FBI! On the other hand, if you're going to be in a barn talking to a farmer about the care and feeding of horses, your best bet is blue jeans, boots, and a flannel shirt. If you aren't sure, err on the side of dressiness.
Bring whatever method of taking notes you prefer. I take a digital recorder, but I always ask permission to use it. I also have a notebook and two pens in case one runs out of ink. (Asking to borrow a writing implement looks unprofessional.) Lastly, I bring my card. If you don't have one, I really recommend getting some printed. Many computer programs will also let you print your own. Overall, cards are quite inexpensive, and handing one out adds a businesslike touch. If you don't have a card, write your name, address, and phone number on two or three 3 × 5 cards and bring them instead.
Write out a list of questions in advance. You don't want to waste your contact's time while you hem and haw over what else you want to ask. Besides, pre-writing the questions is a more professional approach, and you are a professional.
What do you offer to pay your contacts? As a rule, nothing. Instead, tell them that you'll put their name and title on the “Acknowledgments” page and send them an autographed copy of the book when it comes out.
For a short story, you send an autographed copy of the magazine. And always, always, always send a thank-you note after the interview:
Dear Ms. Smith,
I just wanted to thank you for taking time out of your busy schedule to speak with me. Your help was invaluable and will make the book [story] far more accurate than I could on my own. If you think of any other information to add, please don't hesitate to contact me.
By the way, if you interview your contact over a meal or in a bar, you are expected to pick up the tab, even if the contact was the one who suggested the idea. It's a tax deduction, so save the receipt!
Sometimes it takes a little work to get what you need, but you can't give up. When I first contacted the friend-of-a-friend FBI agent, he told me I had to talk to the Special Agent who dealt with the press. This Special Agent referred me to the main press office in the Washington, DC headquarters. I contacted the office there and was told to fax them a copy of the questions I wanted to ask and that someone there would call me back to answer the ones whose answers weren't classified. I did this and got quite a lot of information over the phone. But I still wanted to see inside the Detroit Field Office. I made several phone calls to the McNamara Federal Building, but none of them were returned. I finally drove down there, zippered folder in hand, to see if showing up in person would net me a better response.
It did, though only a little better. I briefly met with a Special Agent, who told me I would have to clear a visit with Washington, DC first. So back home I went for another round of telephoning. Eventually, I got the interview I needed with the Special Agent in Charge at the Detroit Field Office.
Writing is an exercise in persistence.
THE INTERNET
Yes, yes, yes. Of course you can use the Internet for research. If you need a quick fact right now, the Internet is likely the faste
st place to find it. Just remember all the standard warnings — anyone can set up a Web site, and just because it appears online doesn't make it true. (This is what makes library databases more reliable.) This especially applies to Wikipedia. A wiki is a Web site that anyone can edit, and this is where Wikipedia gets its name. Anyone can edit Wikipedia, and they do. This means that sometimes people unwittingly — or deliberately — insert false information into Wikipedia's entries, so tread carefully.
If you find something online and you want to make sure it's true, check a number of reputable sites and see if they all say the same thing. And make sure they aren't quoting Wikipedia.
Also remember that Google is not your friend. (I told you I'd say it again.) Google organizes its search findings in part by popularity. Order it to search for a particular term, and Google creates a list of the sites other Internet users clicked on most oft en when they searched on the same term. In other words, it's search by popular vote. Again, tread carefully.
THE ART OF EXCLUSION
Rikki-tikki-tavi had it right — run and find out. There's something compelling about research, and it's so easy to lose yourself in it or get tangled up in conflicting versions of the same story or get sidetracked by fascinating tangents — which sucks up your writing time. Fortunately, it's not too hard to avoid these problems.
SET RESEARCH LIMITS
If you know you're the type who gets lost in research (and therefore won't get writing done), set a time limit — a certain number of hours per week or minutes per day. If necessary, start a timer. When it goes off, set the books aside and start writing. Remember, research doesn't get words on paper.
You must also limit yourself to the topic at hand. If you're looking up rusalka from Ukraine, you aren't allowed to read about Ukrainian marriage customs, Ukrainian cooking, or the history of Ukrainian icons, no matter how tempting those particular articles or hyperlinks might be. If you find yourself going off on a tangent, firmly reign yourself in and get back to your original topic. Although it's true that learning something new is a great way to generate new ideas, you aren't trolling for new ideas at the moment — you're trying to write a book. And you're under a time limit, after all.
Finally, you have to limit yourself to research that will likely prove useful. You can't call it research if it seems unlikely you'll ever use it. I once knew a woman who said she had a hard time writing because she loved watching the Discovery Channel. Why, just the other day she spent all of her writing time watching a documentary on elephants. “Who knows?” she told me. “The information might prove useful one day.”
I told her to shoot her television.
This woman was using research as a pretext to avoid writing. If your research doesn't have a specific purpose or if you aren't looking for something geared directly toward what you're writing about, you're doing the same thing. I'm a big fan of learning something new to generate writing ideas, but that kind of learning has to take place on your own time, not on your writing time.
YOU DON'T NEED TO KNOW EVERYTHING
You're writing a novel, not a doctoral dissertation. It's okay to miss a few facts. If you were looking up something specific, such as the date the first dirigible crossed the Atlantic, find it and quit researching. If you need general background material for a time or place, find enough information to get going, and then start writing your book.
A lot of new writers think they need to finish all their research before they start writing. Nothing is further from the truth. No matter how much you learn about a given topic, there's always more, and it's too easy to fall into the research trap. Stop researching, start the book. Once you've written a chunk, pause for some more research, and then go back to writing. Keep up the pattern. Eventually you'll discover that something you wrote earlier is wrong. Don't worry about it. You can go back and make changes — that's the beauty of writing on a computer.
You won't ever get it perfect. You will make mistakes in your research. That's okay. Your main objective is to tell a compelling story that feels realistic enough. It doesn't need to be perfectly realistic. Besides, you could research for twenty years and some reader somewhere will still say, “Hey! That's not how it works.” A few of them might even write you or accost you in the hallway at a convention or conference and go on at great length about the errors in your book. If they do, the proper response is, “Did I make a mistake? Oops.” And then you walk away.
Don't let fear of facts bog you down. Better to write a book with a few mistakes in it than never to write a book at all.
WHAT TO IGNORE
Always remember that the story is king. Mark Twain famously said that if the Mississippi was in the wrong place for a story, he'd move it. In other words, if you unexpectedly come across an inconvenient fact that would wreck your story, ignore it and tell the story.
When you're researching history or folklore, you'll likely come across contradictions. People become werewolves in a number of different ways in the original tales, for example. You can cast a spell, get mauled by a werewolf, or just live an evil life. Which is the right one? Some survivors of the Titanic reported that the band played the hymn “Nearer, My God, to Thee” to keep the passengers calm as the ship sank, but Harold Bride, the ship's radio operator and an eminently credible witness, reported the musicians played the ragtime tune “Autumn.” Which is correct? How do you handle this for your book about ghosts and the Titanic?
Some writers get paralyzed with indecision. Others try to figure out ways to work all possibilities into the book. Both approaches are mistakes. The best solution is the simplest: Choose the one that best fits your story. And don't apologize for it.
NEEPERY
The author term for the cool research stuff you include in your book is neepery. The word first showed up in the computer crowd (possibly at Caltech), spread to the science fiction and fantasy crowd, and from there slipped into writer jargon.
Neepery can take over your story. There's so much cool stuff out there. I mean, did you know that Shakespeare's close friend Henry Wriothesley, the third Earl of Southampton, posed for a painting in drag and no one knows exactly why? Or that a dime has only one less groove on its edge than a quarter? Or that a group of unicorns is called a blessing? (Though maybe it really should be called a hallucination.) There's a terrible temptation to put almost everything you find into your story. You worked hard to find it, and it fascinated you, so it should fascinate your readers, too.
Unfortunately, that's rarely the case. Unless you're writing a historical novel, neepery has only two functions: 1) to establish setting, and 2) to move the plot forward.
C.C. Finlay's marvelous book Patriot Witch, the first in his Traitor to the Crown series, is a beautiful example of a novel that inserts necessary neepery without bogging down the story. One method he uses is to insert a single sentence of it into an otherwise busy paragraph, like he does here:
As they entered the coffeehouse, [Proctor] saw Emily wave to him through the panes of the window. She shimmered like a mirage through the uneven glass. A similar ripple rolled through his stomach when he returned the greeting.
The first two sentences slip us quite a lot of information. First, we now know that pre-Revolutionary Boston has coffeehouses. We're told that Boston is wealthy enough to have established its own glassmakers, but Colonial glassmaking is still an imperfect art at this point in history. And all of this information is handed over in the context of the story, which is Proctor's brief encounter with Emily and the feelings it arouses.
A moment later, Proctor enters the coffeehouse, and Finlay gives us a description of it:
The door opened onto laughter and clattering crockery and the scent of pipe tobacco. Dozens of chairs and benches crowded the long, narrow building, with brass candlesticks on every table, though only a few of them were lit. The walls were bare, not that you could see much of them with all the people gathered — a variety of British officers, periwigged officials, and ambitious merchants, all talking
over one another. Two black slaves, one laden with cups, the other with platters, ran from table to table.
A short, straight forward description that nonetheless tells us quite a lot. Tobacco is in general use. Coffeehouses are — or at least, this coffeehouse is — popular. There are plenty of British in Boston. Wigs are still in fashion for men. Boston is a hangout for merchants. And Finlay reminds us that slavery is still legal, even in the northern areas.
One thing Finlay neatly avoids is over-explanation. He doesn't say “ambitious merchants from London, Hamburg, and Amsterdam.” He doesn't detail the wigs. He doesn't have Proctor muse about the slaves and their plight. We already know everything we need to know for the story to continue, so Finlay shuts up and moves on to Proctor sitting down at a table with his fiancée Emily and her father Thomas, who doesn't like Proctor very much. This conflict is what the scene is really about.
Finlay has clearly spent hours researching Colonial America, but he only sprinkles in enough of it to set the scene and keep the story moving, and he oft en puts it in the context of action. It's a fine way to use that neepery.
WRITING WHAT YOU KNOW AND OTHER NONSENSE
You may have heard the saying write what you know. A lot of new writers take this to mean that you need to write about an area of expertise. If you're a teacher, set your book in a school. If you lived in Romania for a year, you're in a position to create a culture based on Eastern Europe. If you coached college wrestling, use the struggles of these athletes in your writing. Writing what you know lends necessary authenticity to your writing and makes everything feel more grounded in reality, since the details will be right in ways that mere research can't grant you.
Writing the Paranormal Novel: Techniques and Exercises for Weaving Supernatural Elements Into Your Story. Page 7