34 Laura Mullane and Mary Beth Lakin, “Redefining the Golden Years,” American Council on Education, January 29, 2007, http://www.acenet.edu.
35 Sue Shellenbarger, “Gray Is Good,” Wall Street Journal, December 2, 2005. This fits with the findings of the Harvard study. See George E. Vaillant, MD, Aging Well: Surprising Guideposts to a Happier Life (Boston: Little, Brown, 2002).
36 BusinessWeek, June 27, 2005, 84.
37 Quoted in Paul Sullivan, “Not Working Can Really Ruin Your Retirement,” Financial Times, January 11, 2006.
Index
AAHC (Association of Academic Health Centers)
AAMC (Association of American Medical Colleges)
AARP
ABB (Asea Brown Boveri)
ABC Unified School District
achievement, parental emphasis on
Achievement First
Achtung Baby (U2)
Ackoff, Russ
active listening
Adams, Scott
Adler, Paul
Adventure School
Aetna Healthcare
affluent families
advantages afforded to children of
education of children
parents’ anxiety about future
AFL-CIO
African American children
AFT (American Federation of Teachers)
agapé
agreeableness
agreement, inability to reach
Ahlstrom Corporation
Alcoa Inc.
Allen, Woody
AMA (American Medical Association)
Ambani, Mukesh
American Federation of Teachers (AFT)
American Medical Association (AMA)
American Psychological Association
antibureaucratic leadership
anxiety
about future, in affluent families
initiative versus guilt and anxiety
persistence of
Appiah, Kwame Anthony
Apple Computer
Applegate, Lynda
The Apprentice
archetypes of personality
Aristotle
The Art of Loving (Fromm)
Asea Brown Boveri (ABB)
Asia
Association of Academic Health Centers (AAHC)
Association of American Medical Colleges (AAMC)
astrology
AT&T
Bell Labs
Bell System
Western Electric
AT&T Communications
attachment
authority
of educators
formal, need for
moral authority of United States, rebuilding
of physician, undermined
rebellion against
autocratic leaders
autonomy
of child in interactive family
of physician
sought by bureaucratic personality
autonomy versus shame and doubt
Ballmer, Steve
Barber, Tiki
Barclay, Tony
Barrett, Colleen
Barrett, Craig
“Bartleby the Scrivener” (Melville)
Beck, John C.
behavior patterns
Belichick, Bill
Bell System (AT&T)
“benevolent despots,”
Bernardin, Joseph (Cardinal)
Bertinotti, Fausto
Bethlehem Steel
“Big Five” personality traits
Blink (Gladwell)
body language
Boeing
Booz Allen Hamilton
Boys Town
brainstorming
bridge-building leaders
EI important for
generativity and
marketing personality type as
presidents as
Brin, Sergey
Broad, Eli
Brookings Institution
Brunell, Mark
Bulger, Roger
bureaucracies
identification with CEO of
medicine transformed into
in post-Civil War period
transforming into collaborative communities
bureaucrat(s)
integrity versus despair
negative image of
as poor leaders
public-spirited
bureaucratic conformity
bureaucratic family
intimacy stage in
over-strict demands in
rebellion against authority
schoolwork and sports in
bureaucratic followers
bureaucratic managers
control of workers
in industrial mode of production
as obstacles
qualities of
reciprocity unused by
subordinate types and
bureaucratic paternalism
bureaucratic personality
caricatured
father transferences and
hierarchical motivational patterns and
identity and
social character and
stereotyping of
bureaucratic social character
comfort with line of authority
development pattern of
in education
interactive social character and
motivated by challenge
negative life-cycle development of
obsessive
in period of transition
of physician
positive life-cycle development of
sense of identity
social scientists’ views of
transferences and
bureaucratic theory of leadership
Burns, James McGregor
Burton, David
Bush, George H. W.
Bush, George W.
BusinessWeek magazine
Calian, Samuel Carnegie
Carnegie, Andrew
Carter, Jimmy
Casey, George
Castro, Fidel
Center for Advanced Study in the Behavioral Sciences (Stanford)
challenge
change
ability to continue learning and
barriers to, in education
cultural
social change
charter schools
Cheney, Dick
Chicago Bears
children
of affluent families
autonomy of, in interactive family
development of, attachment and
disadvantaged, education of
educating, “Personality Intelligence” in
effects of video games on
orphaned and abandoned
rudeness of
Chile
China
Churchill, Winston
Cincinnatus
Cirovski, Sasho
Citibank
Civic Ventures
Civil Rights Acts of 1960s,
Civil War
clearing the mind
Cleary, Father Phil
Clinton, Hillary Rodham
Clinton, William Jefferson
coaches
executive coaches
football coaches
managers as
parents as
cognitive style, differences in
collaboration
attitudes of, in football coaching
cultural variations in social character and
facilitating
in knowledge mode of production
meanings of
sibling leaders and
union-management, in education
using Personality Intelligence to gain
collaborative heterarchy
collaborative social character
collaborators
followers as
Interactives as
unions as
Collins, Jim
Columbine High School shootings
Cominco
Commitment to Excellence form
Communication Workers of America (CWA)
communicators, politicians as
competition, spirit of
comprehensive health care program
Conference of Catholic Bishops, U.S.
confidence
conflict
between physicians and hospitals
in presidential campaigns
union-management
conflict avoidance
conflicted feelings
Confucius
conscientiousness
conscious motivation
conscious self-interest
consensus building process
Constitutional Convention of 1787,
“consultants,”
context
cultural (see cultural context)
ignored by Theory Y
of leadership
of presidency
contextual leadership
Cooper Union
core principles of patient care
countertransference
courage
craft work
medicine as
trade jobs
training for
Creating the Future (AAHC)
credit for achievement, sharing
crew resource training (CRT)
Crichton, Michael
CRT (crew resource training)
cultlike organizations
Cultor
cultural change
cultural context
of democracy
of leadership
of personality development
variations in social character and
culture
common, of global business
focus of
human nature shaped by
organizational
variations in social character
culture clash
Cummins Engine Company
CWA (Communication Workers of America)
DAI
Danderyd Hospital
Davenport, Thomas H.
Davis, Rowena
day care
deep listening
Dell, Michael
Deming, W. Edwards
Deming Prize
democracy, cultural context of
“democrats,”
Department of Labor, U.S.
Dewey, John
DiCicco, Pete
Dickens, Charles
dictators
Dilbert cartoons
Disclosure (Crichton)
Dittus, Robert
doctor. See “organizational doctors”; physicians
Dole, Bob
dominant mode of production
dot-com bubble
Dreamworks
Drucker, Peter
Dungy, Tony
The Dust Brothers
Dychtwald, Ken
Dylan, Bob
eBay
Ebbers, Bernie
EBM (evidence-based medicine)
Eckhardt, Meister
École Nationale d’Adminstration
Economist
Edison School
education
barriers to change in
development of social character and
of disadvantaged children
educational management organizations (EMO)
KIPP schools (see KIPP schools)
for knowledge mode of production
leaders for
for leadership
need for
of orphaned and abandoned children
of patient, importance of
positive union-management relations in
of public, essential for society
selection of leaders in
visionary leaders in
educational management organizations (EMOs)
educators, managers as
ego integrity versus despair
EI (emotional intelligence)
Einstein, Albert
Ekman, Paul
Ellison, Larry
EMOs (educational management organizations)
emotion(s)
emotional intelligence (EI)
popularity of
in understanding people
emotional stability
empowerment
entrepreneurs
Erikson, Erik H.
theory of personality formation
erotic personality type
Escape from Freedom (Fromm)
Ethics (Aristotle)
ethnic identity groups
Europe
Evans, B. O.
Evans, Thomas W.
evidence-based medicine (EBM)
executive coaches
executive teams
Experience Corps
experts
extremism, dangers of
family(ies)
affluent (see affluent families)
bureaucratic (see bureaucratic family)
changing structure of
close ties with
identity and
in industrial-bureaucratic age
interactive (see interactive family)
positive development and
relationships, social change and
sense of self rooted in
social character and
farming-craft social character
education and
medicine as craft
motivations of
nature of work and
needs and
sense of self and
shared, as “free peasants,”
father transferences
bureaucratic personality and
emphasized in psychoanalysis
in Europe and Asia
in industrial age
in traditional organizations
FDA (Food and Drug Administration)
fear
Fearnsides, Jack
fear of boss (leader)
Federal Aviation Administration
Federal Express (FedEx)
Federalist Papers
Feinberg, Mike
The Feminine Mystique (Friedan)
Fiasco (Ricks)
Financial Times
Finland
Fisher, Don
Florida Power and Light (FP&L)
followers
changes in attitudes of
as collaborators
motivations of
reasons for following
relation to leaders
social character of
studies of
types of, bureaucratic managers and
unwilling
followership
forced
grudging
role of transference in
willing
Food and Drug Administration (FDA)
football coaches
Ford, Gerald
Ford, Henry
Ford Motor Company
foresight
formal authority
Foster, George M.
foundations, leadership in
FP&L (Florida Power and Light)
France
Frechette, Father Richard L.
Fredriksson, Borje
Freud, Sigmund
Friedman, Tom
Fromm, Erich
Frost, Robert
Frum, David
Gabbe, Steve
Galbraith, Jay
Gallup organization
gamesman
Gamesman, The (Maccoby)
Gandhi, Mohandas
gap survey
Gardner, John
Gates, Bill
Gates, Melinda
Geisinger Clinic
gender, school leadership and
Genentech
“Genentech: The Best Place to Work Now” (Fortune)
General Electric (GE)
General Motors (GM)
&
nbsp; generativity versus stagnation
George III, King of England
Germany
Hitler’s role in (see Hitler, Adolf)
social character
Weimar Republic
Ghengis Khan
Gibbs, Joe
Gielgud, John
Gillespie, Richard
Gillette
Gladwell, Malcolm
global business
common culture of
Interactives’ comfort with management
understanding diversity in
Global Healthcare Exchange
global marketplace
goals, meaningful
Goldberg, Susan
Goldwater, Barry
Goleman, Daniel
Good to Great (Collins)
Google
Gorbachev, Mikhail
Gore, Al
Got Game? (Beck and Wade)
Grace Commission
Grand Theft Auto (video game)
Greene, Richard
Griner, Paul
Grove, Andy
Hackborn, Dick
Halpern, Diane F.
Hamilton, Alexander
Hamilton, Scott
Hanson, (Lord) James
Harman, Sidney
Harman International Industries
Harvard Business Review
Harvard Business School
Harvard Program on Technology and Society
Harvard University
“Hawthorne effect,”
Hazlewood, Patrick
healthcare industry
exemplars of
identity of physicians
interactive leaders in
knowledge mode of production in
leaders for
lessons of, for knowledge work
troubling issues for
visionary leaders in
health maintenance organizations (HMOs)
heart
clearing the mind and
deep listening and
developing
listening and responding to others
qualities of
self-understanding and
Heraclitus
Herzberg, Frederick
Hewlett-Packard (HP)
hierarchical motivational patterns
The Leaders We Need, And What Makes Us Follow Page 28