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Silicon Valley companies is forcing a reassessment of traditional Wall Street
business models.
Peck, M. Scott, The Road Less Traveled, Touchstone Books, Carmichael, CA, 1998.
Perhaps no book in modern times has had a more profound impact on our
intellectual and spiritual lives than The Road Less Traveled. With sales of more than 7 million copies in the United States and Canada, and translations into
more than 23 languages, it has made publishing history, with more than 10
years on the New York Times best seller list. Now, with a new Introduction by
Annotated Bibliography ◾ 339
the author, written especially for this 25th anniversary deluxe trade paperback edition of the all-time national best seller in its field, Peck explains the ideas that shaped this book and that continue to influence an ever-growing audi-ence of readers. Written in a voice that is timeless in its message of under-
standing, The Road Less Traveled continues to help us explore the very nature of loving relationships and leads us toward a new serenity and fullness of life.
Roth, Martin, The Writer’s Complete Crime Reference Book, Writer’s Digest Books, Cincinnati, OH, 1990.
An excellent reference for both the security professional and crime writer.
Easy to use, indexed, and with a rich narrative, it provided an excellent
resource to anyone studying crime, crime prevention, or simply interested in
this fascinating topic.
Sennewald, Charles S., The Process of Investigation, 2nd ed., Butterworth-Heinemann, Woburn, MA, 2001.
This book was written to address the needs of the private investigator in the
security field, says the author. Continuing in the tradition of its previous editions, this book covers essential topics that are often overlooked in works that concentrate on the public aspects of investigation. Investigative skills, such
as surveillance techniques, interviewing and interrogation, evidence, and
confessions and written statements, are all discussed and supplemented with
updated case studies and examples. Somewhat outdated, this work overlooks
many of the nuances of modern workplace investigations.
Stout, Martha, The Sociopath Next Door, Three Rivers Press, New York, 2006.
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has no ability whatsoever to feel shame, guilt, or remorse. One in 25 every-
day Americans, therefore, is secretly a sociopath. They could be your col-
league, your neighbor, even family. And they can do literally anything at all
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Toobin, J., The Run of His Life: The People v. O. J. Simpson, Random House, New York, 1997.
Called by The Wall Street Journal “the pick of the litter” among books on the O. J. Simpson criminal trial, this is the definitive commentary on the most
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F
Business Management / Security Management
err
There are few skills more important to the modern fact finder than the
ar
ability to obtain information through effective interviewing. While most
o
interviewing books are intended for law enforcement, they often present
harsh and accusatory techniques that can be counterproductive in private
sector investigations.
In
Investigative Interviewing: Psychology, Method and Practice covers modern techniques for private sector investigative interviews. It outlines a highly
v
structured and process-driven technique that takes a nonaccusatory
e
approach, uses no intimidation or coercion, and has been proven to achieve
admission rates above 90 percent. This time-tested methodology is easy to
s
learn and replicate and will help you to significantly diminish the likelihood
ti
of false confessions.
g
Illustrates the process of investigation
ativ
• Identifies the differences between the public and private sectors
• Reviews the fundamentals of interviewing
• Covers the investigative interview method
• Explains how to overcome objections
e
• Considers legal challenges and litigation avoidance
I
Sharing insights garnered from the author’s 30 years of experience in
nt
investigations and interviewing, the book includes case studies based on
actual investigations that illustrate industry best practices. Although the
e
text focuses on private sector investigations, the methods presented are also
r
applicable in law enforcement settings.
v
This book presents the tools and methods required to produce investigative
iew
Investigative
results that are legal and admissible in court. It will help you develop the skills to ensure ethical interviewing practice while investigating a range of situations and protecting against those who intend to cause the organization harm.
ing
Interviewing
K20490
6000 Broken Sound Parkway, NW
Suite 300, Boca Raton, FL 33487
Psychology, Method, and Practice
ISBN: 978-1-4665-9086-1
711 Third Avenue
90000
New York, NY 10017
an informa business
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Abingdon, Oxon OX14 4RN, UK
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Eugene F. Ferraro, CPP, SPHR
w w w . c r c p r e s s . c o m
K20490 cvr mech.indd 1
6/13/14 1:13 PM
Document Outline
Front Cover
Contents
Disclaimer
Preface
Acknowledgments
About the Author
Introduction
Chapter 1: The Process of Investigation
Chapter 2: The Differences between the Public and Private Sector
Chapter 3: The Fundamentals of Interviewing
Chapter 4: The Investigative Interview Method
Chapter 5: Administrative Interviews and Communicating Our Results
Chapter 6: Deception Detection and the Process of Overcoming Objections and Denials
Chapter 7: Legal Challenges and Litigation Avoidance
Chapter 8: The Future of Investigative Interviewing
Chapter 9: Improving Results
Afterword
Appendix 1
Appendix 2
Appendix 3
Appendix 4
Appendix 5
Appendix 6
Appendix 7
Appendix 8
Appendix 9
Appendix 10
Annotated Bibliography
Back Cover
d and Practice
Investigative Interviewing: Psychology, Method and Practice Page 50