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aRoy Lewicki wishes to thank Carolyn Wiethoff for her contribution to the draft of this chapter for the second edition of this Handbook.
CHAPTER SIX
POWER AND CONFLICT
Peter T. Coleman
In the Sonagachi red-light district in Calcutta, India, prostitutes have organized to mobilize against AIDS, altering the power structure by challenging any pimp or madam who would insist on a customer’s right to sex without a condom.
At a company in the United States, in an attempt to avoid layoffs, the great majority of employees agreed to cut their own salaries by 20 percent; the CEO rejected the offer and chose instead to fire 20 percent of the workforce, stating that “it was very important that management’s prerogative to manage as it saw fit not be compromised by sentimental human considerations” (Harvey, 1989, p. 275).
In the wilds of Wyoming, groups of ranchers and environmentalists, historically bitter adversaries, have teamed up to fight the problems posed by an increase in the population of wolves in their neighboring national parks.
All of these conflicts have one basic element in common: power. Power to challenge, power to resist, and power through cooperating together. In fact, virtually all conflicts directly or indirectly concern power. Conflict is often a means of seeking or maintaining the balance or imbalance of power in relationships. It may also be waged as a symbolic expression of one’s identity and right to self-determination. Power is commonly used in conflict as leverage for achieving one’s goals. It influences the types of conflicts to which people of differing levels of power are more or less frequently exposed to, as well as the relative availability of the strategies and tactics employed. The powerful also largely determine what is considered to be important, fair, and just in most settings and thus shape and control many methods of resolution. Of course, changes in power, particularly when they are dramatic, can also affect conflict, with substantial impacts on people’s motivations, aspirations, and tactics. Because of its ubiquity, it is paramount that when we address conflict, we consider power.
This chapter provides an overview of some key components of the relationship between power and conflict. It is organized in five sections, beginning with a discussion of the dimensions of power that are important when considering conflict and its constructive resolution. In the second section, I describe some of the personal and environmental factors that research has shown affect people’s behavioral tendencies and responses to power in social relations. In the third section, I discuss the relevance of these ideas to conflict resolution, examining some of the principles of the dynamics of power and conflict and outlining the tendencies of members of both high-power and low-power groups in conflict. I then describe a new situated model of power and conflict, before concluding by discussing the implications of these ideas for training in conflict resolution.
A DISCUSSION OF POWER
Bertrand Russell wrote, “The fundamental concept in social science is power, in the same sense in which energy is the fundamental concept in physics” (1938, p. 4). Despite its pervasive role in social relations, power has proven to be a particularly difficult and elusive concept. There are many treatments of it in the social sciences. It has been conceptualized alternatively in terms of sources of power (Depret and Fiske, 1993; Emerson, 1962; Fiske and Berdahl, 2007; Kipnis, 1976; Thibaut and Kelley, 1959), the capacity to bring about effects (Boulding, 1990; Cartwright, 1959, 1965; Coleman, 2004; Follet, 1924/1973; French and Raven, 1959; Lewin, 1943; Pfeffer, 1981; Rummel, 1976; Weber, 1914/1978), influential actions (Deutsch, 1973; Foucault, 1984; Zartman and Rubin, 2002), and its resultant effects (Dahl, 1957; Russell, 1938; Simon, 1957). Clearly, power means different things to different people.
Even once power is defined, its meaning often remains mercurial. For instance, if power is defined as “a capacity to produce effects,” its effects can be intentional or unintentional; it can be employed effectively or ineffectively in achieving goals; it can be associated with a wide variety of sources, strategies, and tactics, all with different qualities and consequences, and these qualities and consequences can vary dramatically across contexts and cultures. This capacity can also vary in terms of its relative (local) or absolute nature, be associated with helping or harming others, and be of a hard (military, economic) or soft (attractive) nature (Nye, 1990). Such nuance and complexity of meaning has resulted in a long list of (sometimes contradictory) definitions and operationalizations of power in theory and research and more than a fair amount of confusion.
Nevertheless, the literature on social power that has accumulated over many decades has identified a number of important distinctions that can help us to better specify and comprehend power. We next look at these.
Power as a Dynamic
Power is often attributed to people as a stable characteristic (“Donald Trump is a very powerful person”). However, the ability to make things happen is most often determined not only by people but by the dynamic interaction of particular people behaving in a certain manner in a given situation. Accordingly, Deutsch (1973) described power as a relational concept functioning between the person and his or her environment. Power therefore is determined not only by the characteristics of the person or persons involved in any given situation or solely by the characteristics of the situation, but by the interaction of these two sets of factors. The power of the Indian prostitutes, for example, can be seen as the result of their ability to organize and mobilize their colleagues in this particular setting where demand for their services was high.