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by Greg Satell


  2. Lewis, Walking with the Wind, 203–4.

  3. Ibid., 207.

  4. Ibid., 217.

  5. Clayborne Carson, The Autobiography of Martin Luther King Jr. (Hachette Book Group, 1998), 224.

  6. Ibid., 226.

  7. Ibid., 220.

  8. https://en.wikipedia.org/wiki/Largest_protests_in_American_history.

  9. Interview with author.

  10. Louis Fischer, Gandhi (Signet Classics, 2010), 49–50.

  11. Interview with author.

  12. Interview with author.

  13. Juan Zarate gives a full and lively account of the evolution and effectiveness of the sanctions in his book Treasury’s War (PublicAffairs, 2013).

  14. I became aware of this as it was happening. On Thursday night before the signing of the agreement between the regime and opposition forces was to take place on Friday, I was chatting with my former colleague Vitaliy Sych, a prominent journalist. When I asked him what he thought of the meeting that was to take place the next day, he told me that the “real meeting” was going on somewhere else. He said that Yanukovych’s colleagues in the Party of Regions were through with him. Even for them, he had gone too far.

  15. Robert Coram, Boyd: The Fighter Pilot Who Changed the Art of War (Back Bay Books, 2004), 363.

  16. Bryan Bender, “From the Pentagon to the Private Sector,” Boston Globe, December 26, 2010, http://archive.boston.com/news/nation/washington/articles/2010/12/26/defense_firms_lure_retired_generals/.

  17. Coram, Boyd, 349.

  18. A full discussion of the Pillars of Support can be found in Robert L. Helvey, On Strategic Nonviolent Conflict: Thinking About Fundamentals, 2nd ed. (The Albert Einstein Institution, 2007), 9–19.

  19. C. J. Chivers, “How Top Spies in Ukraine Changed the Nation’s Path,” New York Times, January 17, 2005, http://www.nytimes.com/2005/01/17/world/europe/how-top-spies-in-ukraine-changed-the-nations-path.html.

  20. Coram, Boyd, 365–67.

  21. Ibid., 345–59.

  22. Ibid., 285–86.

  23. Interview with author.

  24. https://secure.acce.org/whatisachamber/.

  25. U.S. Department of Justice, Bureau of Justice Statistics, https://www.bjs.gov/content/pub/pdf/lpd13ppp.pdf.

  26. White House Report, “The Long-Term Decline in Prime-Age Male Labor Force Participation,” 2016, https://obamawhitehouse.archives.gov/sites/default/files/page/files/20160620_cea_primeage_male_lfp.pdf.

  27. Michael McLaughlin, et al, “The Economic Burden of Incarceration in the U.S.,” Institute for Advancing Justice Research and Innovation, October 2016, https://advancingjustice.wustl.edu/SiteCollectionDocuments/The%20Economic%20Burden%20of%20Incarceration%20in%20the%20US.pdf?_ga=2.74271889.2008179901.1526213948-75424379.1526213948.

  28. John Meacham, The Soul of America: The Battle for Our Better Natures (Random House, 2018), 18.

  29. Lewis, Walking with the Wind, 74–75; Peter Ackerman and Jack DuVall, A Force More Powerful: A Century of Nonviolent Conflict (Palgrave, 2000), 307–8.

  30. Lewis, Walking with the Wind, 76–86.

  31. Ibid., 86.

  32. Ibid., 87–89.

  33. Ibid., 91–93.

  34. Ibid., 94–95.

  35. Ibid., 95.

  36. Ibid., 95–96.

  37. Ibid., 97–98.

  38. Ibid., 98.

  39. Ibid., 99–100.

  40. Ibid., 100-103; Ackerman and Duvall, A Force More Powerful, 321–22.

  41. Lewis, Walking with the Wind, 103.

  42. Lewis, Walking with the Wind, 103–4; Ackerman and Duvall, A Force More Powerful, 322–23.

  43. Lewis, Walking with the Wind, 104; Ackerman and Duvall, A Force More Powerful, 323.

  44. Lewis, Walking with the Wind, 105–6; Ackerman and Duvall, A Force More Powerful, 324–25.

  45. Lewis, Walking with the Wind, 109–11; Ackerman and Duvall, A Force More Powerful, 325–28.

  CHAPTER 6

  1. For background on Rick Warren and the Saddleback Church, see Charles Duhigg, The Power of Habit: Why We Do What We Do in Life and in Business (Random House, 2014), 233–39; Barbara Bradley, “Marketing That New Time Religion,” Los Angeles Times, December 10, 1995, http://articles.latimes.com/1995-12-10/magazine/tm-12484_1_church-leader/; Alex MacLeod, “A Heart for the Poor,” Presbyterian Record, January 1, 2008, http://www.presbyterianrecord.ca/2008/01/01/a-heart-for-the-poor/; Malcolm Gladwell, “The Cellular Church,” New Yorker, September 12, 2005, https://www.newyorker.com/magazine/2005/09/12/the-cellular-church.

  2. Gladwell, “The Cellular Church.”

  3. Duhigg, The Power of Habit, 235; Gladwell, “The Cellular Church”; Bradley, “Marketing That New Time Religion”; MacLeod, “A Heart for the Poor.”

  4. Duhigg, The Power of Habit, 235; Gladwell, “The Cellular Church.”

  5. Duhigg, The Power of Habit, 235–37.

  6. Ibid., 237.

  7. MacLeod, “A Heart for the Poor.”

  8. AnnaLee Saxenian, “From Brain Drain to Brain Circulation: Transnational Communities and Regional Upgrading in India and China,” Studies in Comparative International Development, June 2005, https://www.researchgate.net/publication/237827782_From_Brain_Drain_to_Brain_Circulation_Transnational_Communities_and_Regional_Upgrading_in_India_and_China.

  9. Interview with author.

  10. Joe Nocera, “Two Days in September,” New York Times, September 14, 2012.

  11. Theda Skocpol and Vanessa Williamson, The Tea Party and the Remaking of Republican Conservatism (Oxford University Press, 2013), 83–97.

  12. Jesse Rhodes, “Broadway’s Ten Top Musical Flops,” Smithsonian.com, May 10, 2011, http://www.smithsonianmag.com/arts-culture/broadways-top-ten-musical-flops-169390390/.

  13. Janice Kaplan, “Bruce Willis Dies Hard on Broadway: When Big Stars Are Big Duds on Stage,” The Daily Beast, November 16, 2015, http://www.thedailybeast.com/bruce-willis-dies-hard-on-broadway-when-big-stars-are-big-duds-on-stage.

  14. Brian Uzzi and Janet Spiro, “Collaboration and Creativity: The Small World Problem,” American Journal of Sociology 111, no. 2 (September 2005), http://www.kellogg.northwestern.edu/faculty/uzzi/ftp/uzzi%27s_research_papers/0900904.pdf.

  15. Robert E. Kelley, “How to Be a Star Engineer,” IEEE Spectrum 36, no. 10 (October 1999), 51–58, http://vlsicad.ucsd.edu/Research/Advice/star_engineer.pdf.

  16. Sandy Pentland, “Beyond the Echo Chamber,” Harvard Business Review, November 13, 2013, https://hbr.org/2013/11/beyond-the-echo-chamber.

  17. Tobias Buchmann and Andreas Pyka, “The Evolution of Innovation Networks: The Case of the German Automotive Industry,” University of Hohenheim, Economics Institute, Innovation Economics, November 2012.

  18. Anne Marie Slaughter, The Chessboard and the Web (Yale University Press, 2017), 168.

  19. Valdis E. Krebs, “Mapping Networks of Terrorist Cells,” Connections 24 (2002): 43–52.

  20. Good overviews of measures of network centrality can be found in Slaughter, The Chessboard and the Web, 48; and also on the Orgnet website: http://www.orgnet.com/sna.html.

  21. Interview with author.

  22. Tina Rosenberg, Join the Club: How Peer Pressure Can Change the World (W.W. Norton & Company, 2011), 216.

  23. Interview with author.

  24. Interview with author.

  25. Interview with author.

  26. Interview with author.

  27. Rosenberg, Join the Club, 219.

  28. Interview with author.

  29. Interview with author.

  30. Interview with author.

  31. Interview with author.

  32. Rosenberg, Join the Club, 226.

  33. E-mail from Srdja Popović.

  34. For more on this, see Greg Satell, “The Untold Story Behind the Quest to Train 100,000 STEM Teachers,” Inc.com, August 26, 2017.

  35. Greg Satell, “Here’s Why Your Organization Can’t Handle Complexity,” Inc.com, October 15, 2017; interview with author.

>   36. Greg Satell, “IBM Has an Unusual Strategy for Advancing Quantum Computing,” Inc.com, June 11, 2017, https://www.inc.com/greg-satell/ibm-has-an-unusual-strategy-for-advancing-quantum-computing.html.

  37. Interview with author.

  38. David Hoyt, “Institute for Healthcare Improvement: The Campaign to Save 100,000 lives,” Stanford Graduate School of Business, Case: L-13, 01/07/2008.

  39. Isaac Weinberg, “Wyeth Pharmaceuticals: Changing the Mindsets and Behaviors of 20,000 People . . . One Person at a Time,” Stanford Graduate School of Business, Case L-15, 9/16/2009.

  40. McChrystal, “Team of Teams,” 222–26.

  41. Ibid., 244.

  CHAPTER 7

  1. Background from Mandela’s life taken from Nelson Mandela, Long Walk to Freedom: An Autobiography of Nelson Mandela (Back Bay Books/Little Brown and Company, 1994).

  2. Ibid., 96–100.

  3. Ibid., 112.

  4. Ibid., 111–12.

  5. Ibid., 113–15.

  6. Ibid., 116–24.

  7. Ibid., 170–76.

  8. A full text can be found at https://en.wikipedia.org/wiki/Freedom_Charter.

  9. Mandela, Long Walk to Freedom, 175.

  10. Ibid., 317.

  11. Ibid., 238.

  12. Ibid., 326.

  13. Ibid., 331.

  14. Ibid., 332.

  15. Ibid., 362–69.

  16. Donald Woods, Biko: The True Story of the Young South African Martyr and his Struggle to Raise Black Consciousness (Henry Holt & Company, Inc., 1991), 162.

  17. Mandela, Long Walk to Freedom, 292.

  18. Woods, Biko, 65.

  19. Ibid., 120.

  20. Ibid., 120.

  21. Jo Becker, Forcing the Spring: Inside the Fight for Marriage Equality (Penguin Books, 2015), 28–31.

  22. John Lewis, Walking with the Wind: A Memoir of the Movement (Simon & Schuster, 1998), 133–34.

  23. Interview with author.

  24. Robert I. Sutton and Huggy Rao, Scaling Up Excellence (Crown Business, 2014), 33–34.

  25. Ibid., 37.

  26. Canvas Core Curriculum, 236.

  27. Ibid., 234.

  28. Ibid., 221.

  29. Mary Walton, A Women’s Crusade: Alice Paul and the Battle for the Ballot (St. Martin’s Press, 2010), 152–61; also see Jean H. Baker, Sisters: The Lives of America’s Suffragists (Hill and Wang, 2005), 214–16.

  30. Kimberly Chin, “Apple’s Privacy Stance Is a Huge ‘Competitive Advantage’ over Facebook and Google,” Business Insider, March 21, 2018, https://markets.businessinsider.com/news/stocks/apple-stock-price-competitive-advantage-over-facebook-google-2018-3-1019009278.

  31. Carson, The Autobiography of Martin Luther King Jr., 224.

  32. Ibid., 281.

  33. Duhigg, “The Power of Habit,” 116–17.

  34. Ibid., 121.

  CHAPTER 8

  1. Peter Ackerman and Jack DuVall, A Force More Powerful (Palgrave, 2000), 116.

  2. Ibid., 117.

  3. Ibid., 123.

  4. Ibid., 125–29.

  5. Ibid., 134–35.

  6. Ibid., 139.

  7. Ibid., 139–41.

  8. Ibid., 141–48.

  9. Ibid., 148–52.

  10. Ibid., 153–65.

  11. Ibid., 165–68.

  12. Steve Crawshaw and John Jackson, Small Acts of Resistance (Sterling Publishing Co. Inc., 2010), 5–6.

  13. Erica Chenoweth and Maria J. Stephan, Why Civil Resistance Works: The Strategic Logic of Nonviolent Conflict (Columbia University Press, 2011), 6–7.

  14. Ibid., 34–38

  15. Ibid., 39.

  16. David Hoyt, “Institute for Healthcare Improvement: The Campaign to Save 100,000 Lives,” Stanford Graduate School of Business, Case: L-13, January 7, 2008.

  17. Hayagreeva Rao and Robert Sutton, “The Ergonomics of Innovation,” The McKinsey Quarterly 2008, no. 4.

  18. NHS, “Transforming Community and General Practice Nursing in London—the Art of the Possible,” February 9, 2015, https://www.england.nhs.uk/6cs/wp-content/uploads/sites/25/2015/04/change-hour-hb.pdf; also see, Henry Timms and Jeremy Heimans, New Power: How It’s Changing the 21st Century—and Why You Need to Know (Macmillan, 2018), 155–59.

  19. Interview with author.

  20. I’m grateful to Srdja Popović for sharing this insight with me.

  21. Interview with author.

  22. Zeynep Tufekci, Twitter and Tear Gas: The Power and Fragility of Networked Protests (Yale University Press, 2017), 39–43.

  23. Ibid., 53–60.

  24. I’m indebted to Srdja Popović for this insight.

  25. Nathaniel Frank, Awakening: How Gays and Lesbians Brought Marriage Equality to America (The Belknap Press of Harvard University Press, 2017), 151.

  26. Ibid., 151–56.

  27. Ibid., 157.

  28. Ibid., 156.

  29. Ibid., 177–82.

  30. Ibid., 188.

  31. A lively account of the case can be found in Jo Becker, Forcing the Spring: Inside the Fight for Marriage Equality (Penguin Books, 2015).

  32. Theodore B. Olson, “The Conservative Case for Gay Marriage,” Newsweek, January 8, 2010, http://www.newsweek.com/conservative-case-gay-marriage-70923.

  33. Martin Luther King Jr. of the Southern Christian Leadership Conference (SCLC); James Farmer of the Congress of Racial Equality (CORE); John Lewis of the Student Nonviolent Coordinating Committee (SNCC); Roy Wilkins of the National Association for the Advancement of Colored People (NAACP); Whitney Young of the National Urban League; and A. Philip Randolph.

  34. African National Congress (ANC), South African Communist Party (SACP), South African Congress of Democrats (COD), Coloured People’s Congress (CPC), South African Congress of Trade Unions (SACTU), South African Indian Congress (SAIC), and The Federation of South African Women.

  35. McChrystal, et. al, Team of Teams: New Rules of Engagement for a Complex World (Portfolio, 2015), 178; Fussell and Goodyear, One Mission: How Leaders Build a Team of Teams (Portfolio 2017), 198–220.

  36. Greg Satell, “This Former Navy SEAL Explains Why You Need to Transform How You Run Meetings,” Inc.com, July 15, 2017.

  37. Interview with Srdja Popović.

  38. Robert Coram, Boyd: The Fighter Pilot Who Changed the Art of War (Back Bay Books/Little Brown & Co., 2004), 334–36.

  39. Doug McAdam, “Tactical Innovation and the Pace of Insurgency,” American Sociological Review 48, no. 6 (December 1983), 735–54.

  40. I am indebted to Srdja Popović for this insight.

  CHAPTER 9

  1. Thomas Friedman, “Who Will Influence Whom?,” New York Times, April 26, 2014, https://www.nytimes.com/2014/04/27/opinion/sunday/friedman-who-will-influence-whom.html.

  2. Interview with author.

  3. Saul Alinsky, Rules for Radicals: A Pragmatic Primer for Realistic Radicals (Vintage Books Edition, 1989), 17–18.

  4. Interview with author.

  5. Srdja Popović, Blueprint for a Revolution (Spiegel & Grau, 2015), 228.

  6. Interview with author.

  7. Interview with author.

  8. Interview with author.

  9. Greg Satell, “Breaking Down Silos Is a Myth, Do This Instead,” Inc.com, September 9, 2017.

  10. Jon Meacham, The Soul of America: The Battle for Our Better Angels (Random House, 2018), 272.

  11. Interview with author.

  12. Interview with author.

  13. Greg Satell, “The Beginning of the End for Putin? Real Reform Begins to Take Hold in Ukraine,” Forbes, April 28, 2015.

  INDEX

  Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.

  Abkhazia, 27

  Acolytes, 131, 134

  Adaptation, values as rules for, 177–185

  Adbusters, 1–2

  AFER
(American Federation for Equal Rights), 177

  AFL-CIO, 17, 124

  African National Congress (ANC), 169–177, 206

  African National Congress Youth League, 170, 171

  Afrikaner Nationalists, 170

  Ahimsa, 100

  Al Qaeda, xiii, 22, 43

  Albright, Madeleine, 27, 30

  Alcoa, xiii, 22, 48, 116, 138, 164, 184, 186, 212, 229, 231

  Alcohol, 36

  Alinsky, Saul, 176, 216

  Allies (see Spectrum of Allies)

  Alpha model, of networks, 61–64

  Amazon, 7, 86–87

  American Baptist Theological Seminary, 139

  American Federation for Equal Rights (AFER), 177

  American Jewish Congress, 124

  American Research and Development Corporation (ARD), 13

  American Revolution, 220

  ANC (African National Congress), 169–177, 206

  Anti-Corruption Action Center, 223, 224, 226

  Anti-Corruption Bureau, 225

  Antioco, John:

  and Blockbuster Video, 15, 17–18, 34, 68, 86–87, 136, 215–216, 228

  and Netflix, 9–11, 89, 92, 187

  opposition toward, 43, 235

  as successful executive, 5–7

  Apartheid, 170, 172, 175, 206, 229

  APIs (application programming interfaces), 119–120

  Apple, 19, 41, 48, 67, 182

  Application programming interfaces (APIs), 119–120

  Arab Spring, 28, 42, 43, 67, 79, 215

  Architectures, 119

  ARD (American Research and Development Corporation), 13

  Asch, Solomon, 80–82

  Asimov, Isaac, 61

  Atlantic Monthly, 134

  Awakening (Frank), 118

  Awareness, building, 159

  Barabási, Albert-László, 154

  Barry, Marion, 139, 146

  BBC (British Broadcasting Company), 191, 193

  BCPs (Black Community Programs), 176

  Belafonte, Harry, 143

  Bell Labs, 154

  Berlin Wall, 28

  Bernie Bros, 179

  Berwick, Don, 118

 

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