Kramlich, Dick, 322
Krasnow, Todd, 333
Kraus, Peter, 476
Kress, Claude W., 73
Krishnan, Ananda, 531
Kristof, Nicholas, 166
Krugman, Paul, 361
Kurosawa, Yoh, 153–54
Kurtz, Howard, 305
Kurtzman, Joel, 301
Kwok, Raymond, 531
labor unions, 32, 56, 76, 78, 161, 166, 386; Capital Cities and, 163; decline of, 163, 165; HBS as anti-labor, 164–65; HBS’s Trade Union Fellowship Program, 151, 160–66, 389; productivity and, 166; Reagan and, 163, 387; Taylorism and, 37; Wagner Act and, 201; weighted language against, 391
labor workforce: Barnard and, 112–14; Bush 43rd and, 505–6; CEO-to-worker compensation ratio, 165–66, 539, 544; deskilling of, 36; Dewey’s industrial democracy, 79; Donham’s demeaning view of, 62; Hawthorne study, 83–84, 87, 89; income inequality and, 426; industrial autocracy and, 79; Mayo’s theories, 77, 78–80, 82, 83–86, 88, 112, 113, 133, 308, 315; oversight as command-and-control, 31; piece-rate pay, 31, 32, 33; productivity and, 36, 39; redistribution of wealth and, 462; shareholder capitalism and job loss, 371; Taylorism and, 31–32, 36, 40; unemployment drop (1953), 194; union density of, 161; wage stagnation and, 165, 390, 426, 491
Lack, Jane S., 203
Lahde, Andrew, 478
Lamont, Thomas, 26, 42, 67, 69, 142
Lampel, Joseph, 497, 498
Lanahan, Jack, 191
Lane, Fred, 333
Langdell, Christopher Columbus, 27, 48
Lapham, Lewis, 218
Larson, Henrietta M., 237–38
Last Man Standing (McDonald), 471
Latin America Research Center, 234
Laura Spelman Rockefeller Memorial foundation, 80
Lawrence, Paul, 355
Lawrence, William, 67, 68
Lay, Ken, 520, 523–24
Lazonick, William, 249, 376–78
leadership: authentic leadership, 311, 315–16, 576; authority, power, and, 317; businessmen and, 109, 133, 141, 196, 197, 294; case method and, 277, 279; case study hero and, 107, 171, 280, 312, 436, 527; corporate, 114 (see also corporate CEO); education, 19, 62, 65, 177; as emergent quality, 197; failure of, in business, 106, 352; Harvard’s Center for Public Leadership, 314; HBR and, 315; HBS alumi and, 2, 46, 143, 168, 180, 191, 209, 236; HBS education and, 1, 2, 6, 8, 65, 133–34, 143, 180, 197, 308–18, 339, 396, 398, 473, 486–87, 503, 577; HBS recruiting for, 196; HBS’s Matsushita Chair, 206; Hill on, 557–58; Hoopes book and, 114, 315; industrial paradigm, 197; Kellerman book and, 197, 310, 314; Mintzberg on, 486–87, 488; moral leadership, 113, 114, 316; Pfeffer book and, 314; qualities, 314; theory of, 567; thought leadership, 307; West Point and, 45
Leadership BS (Pfeffer), 314
Learned, Edmund, 118, 137, 138, 258, 267, 279, 355
Learson, T. Vincent, 289
Leavitt, Harold, 382
LeBoutillier, John, 435, 519
Lee, Robert E., 18
Lehman Brothers, 460, 468, 476, 478, 548
Leibniz, Gottfried Wilhelm, 27
Lemann, Nicholas, 212
Lemmon, Jack, 186
Leonhard, David, 494–95
Lerner, Josh, 378
Lever Brothers, 106, 142, 149, 168, 171, 197, 289
Levine, David, 380
Levinson, Harry, 150; Institute, 409
Levitt, Theodore, 145, 156, 261–63, 296; as HBR editor, 299–301
Levy, Leon, 477
Lewis, Harry, 406, 407
Lewis, Howard T., 197
Lewis, Jeanne, 333
Lewis, Ralph, 296
Light, Jay (dean), 502, 545, 546, 547, 549; “Change Is in the Offing,” 551
Lindsey, Lawrence, 522
Lineback, Kent, 314
Linsalata, Linda, 332
Lippmann, Walter, 36, 57
Litton Industries, 192, 292, 456
Livernash, E. Robert, 232
Livingston, J. Sterling, 290–92
Locke, Robert, 232–33, 447–48, 451
Lodge, Henry Cabot, 16
Loeb, Dan, 534
Lombard, George, 118, 137, 355
London Business School, 226, 232, 539
Lonely Crowd, The (Riesman), 184, 185–86, 350
Long-Term Capital Management, 475
“Long Term Value Creation Principles” (Aspen Institute), 541–42
Lords of Strategy, The (Kiechel), 36, 258
Lorsch, Jay, 355, 502, 572
Love, George H., 96
Lovell, James A., 157
Lowell, A. Lawrence, 11, 44, 55, 121; ethics and, 433; as Harvard president, 18, 81; HBS as graduate school and, 11; HBS building fund, 67; letter to Taussig, 16–17
Lowell Institute, 111
Luce, Henry, 295
Lufkin, Dan, 128, 467–68, 469
Lying (S. Bok), 337
Lynton, Michael, 534–37
Mace, Myles L., 137, 222, 265, 266, 324, 325
Mackey, John, 363
Macomber, John, 202
Mad Men (TV show), 350
Madoff, Bernie, 515
Magretta, Joan, 317
Makihara, Minoru, 157
Malkiel, Burton, 411
Malott, Deane W., 234–36
Malott, Robert, 106
management: American model, 342–52; as art, 65, 114, 225, 257, 258, 259, 376; Barnard’s theory, 112–14; as brains; workers as brawn, 36, 40; consulting industry and, 199–212; control as core of, 115–19; cost-cutting vs. creation and, 36; decision-making model, 60, 214, 215, 260, 269, 286, 339, 434, 456; Donham’s governing elite, 62, 141; efficiency and, 35, 36; entrepreneurial, 319–33, 456; era of the professional manager, 190; executive pay, 367, 371–72; experience vs. education, 292, 397; failures of management accounting, 297; faith in, 1949, 167; financialization and, 270, 271; as Friedman’s agent, 360–64, 366; as Galbraith’s technostructure, 270, 342; generalism and, 247, 448; goals of, 35; industrial paradigm of leadership, 197; Japanese managerial models, 310–11; leadership vs., 308–18; managerial capitalism and the Company Man, 132, 144, 182–87, 247, 250; the managerial caste, 270–71, 342; Mayo’s theories, 79, 84–88, 90; MBAs dominating, 447; mechanistic solutions and, 215–17; modern information systems, 40; moral leadership and, 389; numbers people vs. people people, 36, 441–51; as Pareto’s elite, 113; postwar economic boom and, 170; professional manager and separation of ownership and control, 56; profitability and, 35, 145 (see also shareholder value); property rights ideology, 390; public confidence in, decline, 356; quantitative model, 117, 273–74, 365–82, 434, 450; Rockefeller on, 373; Roethlisberger and function of, 89; role of the professional manager, 60; “science” of, 35, 37, 38, 39, 78, 86, 212, 214–15, 225, 250, 257, 286, 418, 434; short-termism and, 346, 347, 373, 466, 469; social responsibility of, 59, 360–64, 385; strategic and operational, 415; Taylor’s contributions, 38–41; as teachable skill, 61, 351; as technocrats, 60, 268, 390, 391; thought leadership and, 307, 415; universal laws lacking, 37–38, 39; U.S. economic decline and, 344–52, 358. See also managerialism
Management Accounting: Text and Cases (Anthony), 118
Management and the Worker (Roethlisberger and Dickson), 85
“Management Century, The” (Kiechel), 542–43
Management Myth, The (Stewart), 31
Management of New Enterprises (Bollinger and Day), 326
Management Succession in Small and Growing Enterprises (Christensen), 326
“Managerial Ideology in Collegiate Business Education, The” (Sass), 286
managerialism, 183, 233, 250, 281, 356, 383, 454; capitalism and, 384–85; decline and demise of, 384–91; defined, 384; institutionalization of, 451–52; murder of, 365–83, 385, 454 (see also Jensen, Michael)
“Managers and Leaders: Are They Different?” (Zaleznik), 308–9, 315
“Manager’s Job, The” Mintzberg, 483
Managers Not MBAs (Mintzberg), 483, 497
“Managing Our Way to Economic
Decline” (Abernathy and Hayes), 346–49, 443, 452
“Managing the Myths of Healthcare” (Mintzberg), 421
Manchester Business School, 232
Man in the Gray Flannel Suit, The (film), 186
Man in the Gray Flannel Suit, The (Wilson), 186
manufacturing, 10, 13; American (1949), 144; Germany and Japan, 344–45, 347, 350; HBS grads and, 460; gutting of, 368–69; loss of U.S., 343–44; management elite and, 465; MBAs in, 254; megacorporations and, 288; quality slippage in, 344, 350; Toyota vs. U.S., 450, 452; wartime, 139, 147
Manzi, Jim, 406
March, James, 220
Marcinkus, Paul Casimir, 157
Marcus, Herbert, 96
Marcus, Stanley, 96, 192
Mark, J. Paul, 153, 155, 203, 205, 206, 208, 402, 403
Mark, Rebecca, 514
marketing, 168, 286
“Marketing Myopia” (Levitt), 261–63, 296
Markkula, Mike, 320
Marriott, Richard, 401–2
Marshall, George, 229
Martin, Boyce F., 234
Martin, Roger, 235, 283, 363–64, 419, 461
Massachusetts Institute of Technology (MIT), 25, 121, 124, 244; Sloan School of Management, 80, 309, 392, 394
Masters of Private Equity and Venture Capital, The (Finkel), 127
Matsushita, Konosuke, 206; HBS endowed chair, 205–6
Matsushita Leadership (Kotter), 409
Matthews, John, 436
May, George O., 26
Mayers, Frank, 169
Mayo, Anthony, 350
Mayo, Elton, 37, 76–90, 111, 118, 186, 222, 244, 308, 355; as fraud, 78, 88; Hawthorne study, 83–85, 87, 88; at HBS, 81–90, 93; human relations movement, 217; “The Mayo Weekend,” 90; Rockefeller funding, 81, 82–83, 90; theories of, 77–80, 84–86, 112, 113, 133, 212, 315
MBA Oath, 565, 567–68
MBAs: Amazon and, 10, 90; Champion article and, 552; class of ’49, 167–74; critics of, 210, 290–92, 483–89, 564–65; Enron and, 512–17; ethical lapses and, 437; “failure equals success,” 172; financial crisis of 2007–10 and, 546–53, 566; in Galbraith’s “technostructure,” 342; HBS grads as most desirable, 356, 461; innovation and, 120–21; Jensen and erosion of higher ideals, 382; MBAs awarded, 144, 217, 461; McKinsey and, 199, 202, 206, 207–8, 338, 460, 474, 548–49; need for questioned, 494–95; postwar economic boom and, 180; running America, 276, 289 (see also Bush, George W.); salary increase, 383; Schwarzman on, 470–71; six problems of, 292; students enrolled as, 150; Thiel’s opinion of, 120; U.S. institutions offering, 193; weakness of, 194–95; women, 203; working on Wall Street, 10, 96, 359, 369. See also alumni; Wall Street
MBAs Across America, 1, 3, 9
“MBA’s Defense of His MBA, An” (Champion), 552–53
McArthur, John (dean), 155, 163, 208, 299, 301, 327, 332, 338, 339–40, 370, 402, 403, 463, 500, 574; alumni awards and, 458; board memberships, 341; on Bok report, 340; campus renovations, 458–59; HBR editorship, 299, 301; hiring Jensen, 370, 378, 455; impact on HBS, 454–56; Matsushita Chair and, 205–6; POM group and, 456; Porter and, 414; Shad’s endowment and, 431; teaching entrepreneurship, 327–28; University Professorship to honor, 495; on U.S. economic decline, 346; Wall Street and, 466
McCance, Henry, 323
McCarthy, Joseph, 183, 184
McClelland, David, 559–60
McClure, Robert B., 124
McColough, Peter, 169, 171, 174, 177
McCormack, Mark, 172
McCourtney, Rod, 322
McCraw, Thomas, 61, 204, 245, 246, 249, 377
McDermott, Robert, 192–93
McDonald, Al, 209
McDonald, Duff, 471
McDonald, John, 194, 245
McDonough School of Business, Georgetown University, 235
McElroy, Neil, 191, 289
McFarlan, Warren, 332
McGill University, 259, 483, 485, 488, 552, 573
McGlade, Jacqueline, 230
McGowan, William, 262
McGraw-Hill, 262, 295
McKenna, Christopher, 200, 203, 210
McKenna, Regis, 300
McKim, Mead & White, 69, 74
McKinsey, James O., 93, 116, 117, 201
McKinsey & Company, 3, 6, 44, 93, 105, 116, 132, 142, 143, 184, 186, 241, 254, 275, 289, 299, 321, 337, 338, 416, 419, 556; appearance of employees, 205; average HBS grad pay, 203, 207; The Consultants’ Coloring Book, 186, 204; Enron scandal and, 512–13; financial crisis of 2007–10 and, 548; General Motors and, 246; Gupta and, 211, 212; HBS and, 199–212; hiring of HBS grads, 199, 202, 206, 207–8, 338, 460, 474, 548–49; MBAs at, 202; non-MBAs at, 210, 494; Skilling at, 513, 514, 518; women hired, 203
McKinsey Quarterly, 299, 538
McLean, Bethany, 517
McMullin, Ruth, 302
McNair, Malcolm, 49–50, 178, 279, 355; outside consulting work, 401
McNamara, Robert S., 3, 137, 138, 254, 264–76, 289, 519; criticism of, 271; as exemplifying HBS teachings, 269; Ford president, 138, 268–71; at HBS, 264–65; In Retrospect, 274; Office of Systems Analysis, 272; Planning Programming Budgeting System, 272; Secretary of Defense, 271–76; statistical approach to war, 273–74, 275; Vietnam War, 273–74, 276; Whiz Kids and, 266–68; World Bank president, 275; World War II, 265
McPherson, Meredith, 331
Meadow, Scott, 333
Means, Gardiner, 56, 93, 131–32, 244
Meckling, William, 366, 368
“Meeting the Challenge of Disruptive Change” (Christensen and Overdorf), 303
Mellon, Andrew, 105
Mellow, Craig, 63
Merck & Company, 106–7
Merkle, Judith, 40
Merrill Lynch, 460, 476, 548
Merton, Robert C., 495, 550
Mettler, Suzanne, 542
Meyer, John, 356
Micklethwait, John, 60, 130
Microsoft, 199, 500–502
Mikitani, Hiroshi, 531
Milken, Michael, 120, 379, 380, 431
Mill, John Stuart, 50
Miller, Jeffrey, 283
Mills, C. Wright, 188–90, 196, 197, 219, 388
Mills, Karen, 238
Minto, Barbara, 203, 241
Minto Pyramid Principle, 241
Mintzberg, Henry, 260, 262, 263, 416, 417, 421, 483–89, 497–99, 552–53, 573; HBS grads as failed CEOs, 497–98; recommendations, 488
“Misapplication of Mr. Michael Jensen, The” (Dobbin and Jung), 381
Mitchell, Lawrence, 550
Mitsubishi Corporation, 157
Mizruchi, Mark, 313, 385–86, 391
Mobilization Analysis Center, 139
Modern Corporation and Private Property, The (Berle and Means), 56, 93, 131–32
Modern Times (film), 41
Molloy, Ernest, 289
Money and Class in America (Lapham), 218
Monitor Group, 299, 403, 406, 409, 418–21, 423, 460, 461; consulting for repressive regimes and, 405–7, 420; HBS connections, 419
Montag, Tom, 476
MOOCs, 287, 572, 573
Moon, Youngme, 238, 557, 569
Moore, Ann, 241
Moore, Gordon, 320
Moral Background, The (Abend), 68
Morgan, J. P., 28, 69, 72, 73, 105
Morgan, J. P., Jr., 77
Morgan Stanley, 455, 460
Morgens, Howard, 190–93, 195
Moriarty, Rowland, 332
Morison, Elting, 244
Morrison, Roger, 202
Moss, David, 249
Motivation, Productivity, and Satisfaction of Workers, The (Zaleznik et al), 308
Munger, Charlie, 480, 482
Murphy, Kevin, 371, 375
Murphy, Liam, 540
Murphy, Tom, 51, 76, 163, 169, 170–71, 172
“Musings on Management” (Mintzberg), 483
“Myth of the Well-Educated Manager, The” (Livingston), 290–92
My Years with General Motors (Sloan), 194, 245
> Nader, Ralph, 523
Nakamura, Kaneo, 153–54, 157
Nanda, Ashish, 235–36, 521–22
Nash, Laura, 436
National Football League (NFL), 403
National Research Council, 80, 83
Nature Conservancy, 561
“Nature of Man, The” (Meckling and Jensen), 368
Networks and Organizations (Nohria), 559
“Never Overestimate the Power of the Computer” (Lewis), 296
Nevin, John, 493–94
“New Capitalism” movement, 87
New Enterprises and Small Business Management (Day and Donham), 326
Newhall, Chuck, 322
New Industrial State, The (Galbraith), 342
New Jersey Bell Telephone, 111
New Yorker, 516–17, 534; article on MBAs in consulting firms, 212
New York Stock Exchange, 469, 476
New York Times: article on Ackman, 480; article on Romney, 507; Bok looking for new dean, 337, 338; on Burke, 526; Cabrera in, 551; Clark quote, 500; conflict-of-interest policies, 404–5; David’s statement, 141; exposé of Amazon, 90; Frei on women MBA students, 569–70; gender equity at HBS, 570, 571; HBS as a golden passport, 1; HBS grading differential, 241; HBS online learning articles, 572–73; on HBS’s TUP, 160; Jensen interview, 381; Khurana in, 550; Kristof report, 166; LeBoutillier editorial, 435; Leonhard’s article, 494–95; on Levitt, 263; Martin article, 461; Material Service bribing of state officials, 346; on MBAs at McKinsey, 210; McArthur cancels interview, 341; Mintzberg interview, 485; Morgens in, 191–92; Porter’s article, 362; Shad op ed, 431–32; Stahlman’s article, 301; Tufano on Enron, 520
New York Times Magazine, 345, 360
Nixon, Richard, 354, 469, 507
Nohria, Nitin (dean), 17, 51, 52, 157–58, 194, 261, 331, 350, 408, 559, 564–74, 577 ; board memberships, 574; case method and, 565–66; digital learning, 571–74; fund-raising, 532, 533, 535, 536; inclusion as goal of, 241; “It’s Time to Make Management a True Profession,” 306, 439, 566; MBA Oath, 565, 567–68; salary of, 532; women at HBS and, 569–71
Norquist, Grover, 505–6
Norton, David S., 44, 444
Noyce, Bob, 320
Obama, Barack, 238; Obamacare, 384
Ochs, Adolph S., 105
O’Donnell, Joseph, 162
Official MBA Handbook, The, 461
“Of Harvard, Elitism, and Amorality” (LeBoutillier), 435
Olsen, Kenneth H., 126
Olsen, R. Paul, 283
O’Neal, Stan, 548
One Market Under God (Frank), 57, 161, 490
Organization Man, The (Whyte), 144, 184, 350
The Golden Passport Page 77