Interface

by Neal Stephenson; J. Frederick George

  He could park outside and walk in or—daring idea—he could actually drive onto the parking ramp. This latter idea, while it might seem impossibly audacious, held major advantages. It was worth checking out. He drove past the entrances to the parking ramp several times, going very slowly, his window rolled down, and observed people driving into the place. Everyone got in without hassle. They pulled up to a little machine, slammed a button, and pulled out a ticket. The gate rose up and they drove on in. No one inspected them. You didn’t have to show any kind of ID.

  It was worth a try. The worst thing that could happen was that he’d have to crash through the gate. He pulled into the chute. So much adrenaline was pumping through his system now that his teeth hurt and his gums felt hot and swollen.

  He stopped by the little machine, and, trying to look nonchalant, like he did this every day, he reached out and punched the button. A cardboard ticket spat out of the machine. He jerked it out. The gate rose up.

  Calmly, like he belonged here, Floyd Wayne Vishniak piloted his pickup truck into the bowels of Pentagon Plaza.

  The parking ramp held no secrets. He found a space and backed into it. This unorthodox maneuver caused consternation and horn-honking among several other would-be parkers, but (a) they could all fuck themselves, (b) he had a gun, and (c) he needed to park this way so he could pull out rapidly when the time came.

  The Fleischacker was hanging in his armpit. He had purchased several overly long thirty-round magazines for it. Loaded with teflon armor-piercing bullets, these were secreted in the long cargo pockets built into the thighs of his trousers. By reaching down and unsnapping the flaps on the tops of those pockets, he could whip out a new magazine in a fraction of a second. One magazine was already stuck into the handle of his Fleischacker, making the gun huge, unwieldy, and L-shaped. His QUAD CITIES WHIPLASH windbreaker hid the weapon adequately as long as he kept it zipped up most of the way, and kept his arm down to his side.

  He locked up his truck (wouldn’t do for his getaway vehicle to get ripped off while he was busying himself inside) and then followed a few other people toward a sky bridge and a set of glass doors that joined the parking ramp to the huge, squat building next to it.

  The headquarters of Ogle Data Research was cleverly disguised as a fancy department store!

  Vishniak forced himself to keep calm. He walked through the middle of a huge display of women’s shoes, trying to act just as cool as all the other people, like he came through here all the time. He did this on the assumption that the department store was just a false-front operation like the ones on Mission: Impossible and that it would be all of about thirty feet deep. Once he passed through this shoe display he would begin to see the brain-wave monitors and satellite dishes. Then the Fleischacker would come out and Ogle’s evil operation would come to an end. Vishniak would die, probably, and Cozzano would be released from electronic bondage.

  But when he made it through the shoe display, he came to a section full of purses. Then more women’s clothes. Perfume. Cosmetics. He went up an escalator (Keep walking! Don’t stop and look!) and found a display of television sets, then a little gourmet restaurant. It went on and on and on.

  He kept walking. His brain was reeling. He went up and down the escalators several times and eventually walked out through a huge doorway and into something that looked very much like a shopping mall. But not like any shopping mall that Vishniak had seen in the Quad Cities. For him, a mall was a single narrow concourse, one story, lined with tiny shops, a few benches, and maybe a fountain in the middle.

  Compared to the malls he was used to, this place was like—well, like Washington, D.C., compared to Davenport, Iowa. It was four stories high. The floors were gleaming white marble. A central atrium was filled with light streaming down through a glass ceiling; looking up through it, Vishniak could see the sky, and airplanes taking off from the airport, and the office skyscrapers towering overhead.

  It went on forever. Thousands of people were here, visiting hundreds of stores. Some of the stores were tiny rinky-dink ones, but a lot of them were huge and fancy. It was no longer possible to support the belief that this was all a false-front operation for Ogle Data Research. This was a real, honest-to-god shopping mall, albeit an incomprehensibly vast and rich one.

  He kept walking. On the one hand, he was confused and a bit disappointed that he had failed to locate Ogle Data Research. On the other hand, he was relieved, and breathing easily for the first time since he had entered the city. This business was clearly much more complicated than he’d thought at first. He was going to have to settle in and put a lot more thought into the intelligence-gathering phase of the operation.

  Before long, he came to a big electric sign: a color-coded directory of the Pentagon Plaza Mall. It contained floor plans of each of the four levels, each store identified by number, with a listing of all the stores by category.

  It was almost too much to hope for that he could find ODR in this way, but he gave it a shot. The stores were arranged by category: women’s apparel, men’s apparel, restaurants, jewelry, gifts, and so on. Vishniak was unclear about which category described Ogle Data Research, and so he just began at the beginning and read through the names of every single business in the mall, which took several minutes. There was no Ogle Data Research listed.

  Inspiration came in the form of a HELP WANTED sign in the window of one of the stores. Applying for jobs was one good excuse to get into a store and check it out without actually spending money. And—unthinkable as it might seem—if he could actually get a job here at Pentagon Plaza, he would be able to spend all his time here, and recon the place in detail. An inside job was always the best way to do a crime.

  He had filled out enough job applications in his day to know that you had to have an address. So he exited the mall the way he had come, paid an outrageous fee for parking, and, under the name Sherman Grant, rented a room at a motel near National Airport, only a mile or two from Pentagon Plaza. Then he found a post office where he was able to rent a box, giving him that all-important mailing address. By this point his money was beginning to run low, but he had spent the summer accumulating credit cards that had been mailed to him unasked-for, by fatuous banks in places like Delaware and South Dakota, and these went a long way.

  Thus did Floyd Wayne Vishniak set up his own little base of operations in the nation’s capital, joining every other person, company, pressure group, trade association, and maniac with a national agenda. A second trip to Pentagon Plaza that evening (this time via the less expensive Metro) netted a dozen more job applications. He stayed up until one in the morning filling them out in his best sixth-grade penmanship, and was down at the mall bright and early the next morning, as soon as the stores opened up, to hand them all in. And on this, his third trip to the mall, he didn’t even bother to bring his gun.

  Success came surprisingly quickly; the mall management offered Sherman Grant a job working in the food court, clearing and wiping down tables. A yuppie bastard interviewed him for the job, just to make sure that he, who had formerly assembled giant tractor transmissions for a living, was intelligent enough to pick garbage off of tables and wipe them with a damp rag. Vishniak swallowed his resentment and averred that he would try his very best to handle the unprecedented challenges of the job.

  He considered holding out to see if any other jobs were offered to him, but decided to take the first one that came along. He had to keep his eye on the ball here. The purpose of this trip was not to develop new career paths. The purpose was to put bullets in the heads of the top management stratum of Ogle Data Research and then destroy as much of their high-tech brain-wave equipment as he could get into his gunsights before he himself was gunned down by the SWAT teams that showed up, so inevitably, at these kinds of events.

  He started immediately. They issued him an apron and a hat. The training period lasted for about ten seconds and then he was working. The food court at Pentagon Plaza was on the ground floor, filling up a bi
g open space in the floor plan that, in higher stories, was occupied by a hole with a railing around it: a huge atrium that looked down on the sea of tables and chairs shared by all of the fast-food places lining the food court. The atrium and the court were vaulted by a huge glass ceiling that let in so much light that Vishniak often wore sunglasses.

  At first he was humiliated to take the job. He was the only English-speaking person doing it. He never felt good about the job itself, but after a short while he began to understand that, from a reconnaissance standpoint, it could hardly have been more perfect. Vishniak ambled across a large territory all day long, sizing up thousands of people, overhearing snatches of their conversations, learning where they worked and what they did. It was exactly the job he needed.

  One day, after he’d been there for about a week and scanned tens of thousands of faces, he actually saw one he recognized: Aaron Green. Green was all by himself at one of the stand-up tables, eating raw fish—sushi, they called it—and reading a computer magazine. He was wearing a suit. On the floor, a briefcase stood up between his legs. Vishniak circled around him once or twice, watching his face, and confirmed the ID.

  Vishniak got that adrenalized feeling again for the first time since he’d made his first approach to Pentagon Plaza. If Aaron Green looked up and recognized him, he was as good as dead. Fortunately, he was wearing his sunglasses. And since he had begun working here he had taken the precaution of wrapping an Ace bandage around his wrist every morning to conceal the wristwatch Green had given him.

  Vishniak watched Green through his sunglasses the same way that he watched babes down along the river on hot summer days: his head turned sideways to the target, his eyes swiveled in their sockets so the women didn’t know they were being watched. Eventually Green finished eating his sushi, flipped through the last few pages of his computer magazine, and picked up his briefcase. He maneuvered through the crowded floor of the food court and climbed on the up escalator. Vishniak followed him, climbing onto the bottom of the escalator just as Green was getting off at the top.

  Green went up a couple of floors and then began to walk through the mall, skirting the edge of the atrium. Vishniak followed him at a distance. Finally Green stopped at a pair of elevator doors set unobtrusively into the wall, between a leather store and an electronics place. He took a key out of his pocket and shoved it into a wall switch. The elevator doors opened and Green climbed on board and disappeared.

  Vishniak gave the elevator doors a closer inspection, cursing himself for having been so dense. He had walked past these doors a hundred times and never really noticed them. He had assumed that they were a freight elevator or something else—not a secret entrance to Ogle Data Research.

  This discovery did not help him much; you had to have a key to get on the elevator. But still, a lead was a lead. That day, Vishniak took an early lunch, went to a haircutting place in the mall, and spent his day’s salary getting his long hair cut short and his beard shaved off. He couldn’t risk being recognized by Aaron Green. With the new hair and the sunglasses, he was unrecognizable.

  Not far from the elevator doors was a bench where tired shoppers could rest their legs. During his off-hours, Vishniak took to spending a lot of time on that bench, watching the elevator doors.

  Most of the people who went in and out of the elevator were typical office workers, all nicely dressed. But very soon, Vishniak began to notice a pattern: certain of these office workers would habitually come out of the elevators, always in pairs. One of them would stand by the elevator doors with a key. The other would go off into the mall. Within a few minutes, unfamiliar people would begin to gravitate toward the elevator doors—plain, old, off-the-street types. The person stationed by the elevator doors would use the key to open the doors and dispatch them up to the eleventh floor. An hour or two later, these people would emerge again and then go their separate ways.

  Vishniak was curious as to what was being done to these regular people during the hour or two that they spent up on the eleventh floor. Was it some kind of brain surgery? Were they all being turned into robots like Cozzano?

  After a while he came to recognize the people who went into the mall to rope these people in, and he took to following them around to see what they were doing. They always carried clipboards; the clipboards always had lists on them, and as they persuaded different people to come up to the eleventh floor they would cross an item off the list. And they did not go up to people at random; they would go to particular stores, or busy intersections in the mall, and scan the faces of the shoppers, looking for particular types.

  Vishniak overheard an interesting bit of conversation on one occasion, as he was trailing a young woman with a clipboard. She happened to run into another clipboard-toting woman who was out in the mall trolling for subjects.

  “Marcie! Hi!”

  “Oh, hi, Sherry. What are you looking for?”

  “The usual—a Mall Concubine and a Porch Monkey. How about you?”

  “I’ve got everything on my list except for a Post-Confederate Gravy Eater.”

  “Oh. You know what you should do? See that newsstand over there?”

  Sherry gave some instructions to Marcie. Marcie thanked her and went to the newsstand, where she found a long-haired young man, wearing a T-shirt with a confederate flag on the back, leafing through a copy of Guns & Ammo. After a short conversation, this young man nodded, put the magazine back on the rack, and followed Marcie out of the store.

  Pentagon Plaza was not the kind of mall where you could come by Confederate flags easily, but there were many such places in the less affluent stretches of northern Virginia, and that night, Floyd Wayne Vishniak hit a few of them. He also stopped in at a newsstand and bought a few gun magazines—a subject that interested him anyway.

  The next day, after finishing his shift wiping tables, he went to the men’s room, locked himself into a stall, and took off his apron and his hat. He pulled on a Confederate T-shirt. Over that he put on his shoulder holster. He was wearing his cargo pants with the ammo clips in them. Finally he pulled on a bright red windbreaker with the Confederate flag on the back and zipped it up just enough to hide the gun. Then he went upstairs and sat on the bench near the elevators and settled in comfortably to read his gun magazines. He was going to have to come up with a new name—Lee Jackson or something.

  In the end, he read those magazines pretty thoroughly, and got to know everything a man could know about the latest in weapons technology, because he ended up spending three solid eight-hour shifts on that bench before he was finally noticed.

  “Excuse me, sir?” a young woman said.

  Vishniak looked up. It was Marcie. She had her clipboard.

  “I work for an opinion research company called Ogle Data Research,” she continued, “and I was wondering if you’d mind if I asked you a few questions. Are you in the twenty-six to thirty-five age group?”

  “Yes, I am,” he said.

  “Are you from the South, and do you consider yourself to be a Southerner?”

  “Proud of it too,” he said.

  “And would you consider yourself unemployed or underemployed?”

  “Absolutely.”

  “Well, how would you like to make fifty dollars? It’ll take about an hour.”

  “Fifty bucks in an hour?” Vishniak said. “Well, yee-ha! This is my lucky day.”

  fifty

  THIS WAS where he’d have to be careful. He still had no idea what the Ogle Data Research people were actually doing to their test subjects up there on the eleventh floor. If it was some kind of brain surgery, then Vishniak would have to open fire before they could get him under anaesthesia. Otherwise he would become one of the living dead, a robot slave like Cozzano.

  To outward appearances, everything seemed real nice. They had a big lobby by the elevators. It was all decorated. A nice young woman, whom Vishniak recognized from his reconnaissance, greeted him and led him around past the big curving desk where the receptionist sat
with her space-age headset. Two security guards stood by, shifting their weight from one tired foot to the other; one of them was about ninety years old and the other one was overweight. Vishniak considered picking them off right here and now but decided against it; as long as they kept leading him deeper into the bowels of ODR, there was no reason to get feisty.

  The girl offered him coffee but he refused; maybe that was how they knocked people out. She ushered him into a room with half a dozen chairs, all facing a big fancy TV set. Made in Japan, naturally. Three other people were already sitting there, and Vishniak recognized them as the sort of typical mall-cruising Americans that the ODR agents were always trying to recruit. A couple of them were drinking coffee but seemed to be suffering no ill effects so far.

  Vishniak took a seat and waited for the usher gal to leave the room. Then he stood up, ambled over to the door, and stuck his head out into the hallway, trying to get a sense of the layout. They were not far from the receptionist’s station. In the other direction, the hallway led past a line of offices. All the offices had big picture windows to let in the light, and so Vishniak could tell from a distance which doors were open and which were closed. Glancing back the other way he saw that the fat security guard was eyeballing him. He withdrew into the room and went over to the windows.

  They had an incredible view. A fellow could probably make money, Vishniak reflected, by renting out an office in this building and charging mall shoppers a quarter to ride the elevators up and look out the windows. They were so close to the Pentagon that you could probably hawk a loogie into its central courtyard. Off to the left of the Pentagon was a huge cemetery with millions of white gravestones. This juxtaposition made good horse sense in that the Pentagon had to do with killing people. Beyond these landmarks was a river, and on the far shore of that river, Vishniak looked right into the heart of Washington. He didn’t recognize it at first because, compared to Chicago, it was sparse and low-slung, like a farm or a park.