Three Tales from the Laundry Files

by Charles Stross

  (Applause.)

  “And now, Dr. Kringle has asked if he can say a few words to us all about the year ahead…”

  * * *

  I walk the darkened halls.

  The New Annexe predates the fad for rat-maze cubicle farms in offices, but that never stopped anyone. The result is a curious architectural mixture of tiny locked offices hived off artificially lit corridors, alternating with barnlike open plan halls full of cheap desks and underpowered computers, their cases yellowing with age.

  Here’s the vast expanse of what used to be the typing pool—so-called because in the old days there used to be officers here who couldn’t use a keyboard. These days it’s our administrative core, a place where civil servants come to die. The Laundry, perforce, must find work for many idle hands—the hands of everyone who comes to our attention and must needs be made a job offer they’re not allowed to refuse. Luckily bureaucracy breeds, and it takes many meetings to manage the added complexity of administration required by our chronic overstaffing. There are people here who I only know of through their Outlook calendars, which are perpetually logjammed. Entire departments beaver away in anonymous quiet, building paper dams to hold the real world at bay. I shine my torch across empty in-trays, battered chairs, desks that reek of existential pointlessness. I could have been trapped here for good, I realize. I shudder as I move on. Being part of the Laundry’s active service arm brings hazards of its own: but dying of boredom isn’t one of them.

  I turn left and take a short cut through Mahogany Row. Here the carpet is thick, the woodwork polished rather than painted over. Individual offices with huge oak desks and leather recliners, walls hung with dark oil paintings of old hands in wartime uniform. Nobody is ever in any of these offices—rumor has it they all transcended, or were never human in the first place—these sinister and barely glimpsed senior officers who ran the organization from its early years.

  (I’ve got my own theory about Mahogany Row, which is that the executives who would be here don’t exist yet. In the depths of the coming crisis, as the stars come into cosmic alignment and the old ones return to stalk the Earth, the organization will have to grow enormously bigger, taking on new responsibilities and more staff—at which point, those of us who survive are going to move on up here to direct the war effort. Assuming the powers that be have more sense than to fill the boardroom with the usual recycled corporate apparatchiks, that is. If they don’t, may Cthulhu have mercy on our souls.)

  As I turn the corner past the executive lavatory and approach the fire door I have a most peculiar sensation. Why do I feel as if I’m being watched? I wonder. I clear my throat. “Duty Officer.” I reach into my pocket and pull out my warrant card: “Show yourself!”

  The card glows pale green in the darkness; nothing stirs.

  “Huh.” I palm it, feeling stupid. The night watchmen are about, but they’re not supposed to come up here. The wind and rain whooshes and rattles beyond the office windows.

  I push the door open. It’s yet another administrative annexe, presumably for the executives’ secretaries. One of the copiers has a print job stacked facedown in the output tray. That strikes me as odd: given the nature of our work here, Security take a dim view of documents being left lying around. But Security won’t be making their rounds for a few days. Probably best to take the printouts and stick them in the internal post to whoever ran them off—or in a locked safe pending a chewing-out if it’s anything confidential.

  I flip the first sheet over to look for the header page, and do a double take. Buttocks! Pretty damned hairy ones, at that. So someone was enjoying the party.

  The next page features more buttocks, and they’re a lot less male, judging by the well-filled stockings and other identifying characteristics. I shake my head. I’m beginning to work out a response—I’m going to pin them on one of the staff notice boards, with an anonymous appeal for folks to wipe down the copier glass after each use—when I get to the third sheet.

  Whoever sat on the copier lid that time didn’t have buttocks, hairy or otherwise—or any other mammalian features for that matter. What I’m holding looks to be a photocopy of the business end of a giant cockroach.

  Maybe I’m not alone after all.…

  * * *

  After Kringle drops his turd in the punch bowl of seasonal spirit, the party officially ceases to be fun, even for drably corporate values of fun. My appetite evaporates, too: they can keep the pies for all I care. I grab a bottle of Blue Nun and tip-toe back towards my cubicle in the Counter Possession Unit.

  Fuck. Mo isn’t here; she’s already headed off to see her mum. She’d understand, though. I’m on duty from tomorrow through Monday morning, and not supposed to leave the building. I was going to go home tonight—run the washing machine, pack a bag with clean clothes for the weekend, that sort of thing—but right now the urge to get blind falling-down drunk is calling me.

  Because this is the last Christmas party at the Laundry.

  I pull out my phone to call Mo, then pause. She’s got her hands full with mum right now. Why add to her worries? And besides, this isn’t a secure voice terminal: I can’t safely say everything that needs to be said. (The compulsion to confidentiality runs deep, backed up by my oath of office. To knowingly break it risks very unpleasant consequences.) I’m about to put my phone away when Andy clears his throat. He’s standing right behind me, an unlit cigarette pinched between two fingers. “Bob?”

  I take another deep breath. “Yeah?”

  “Want to talk?”

  I nod. “Where?”

  “The clubhouse…”

  I follow him, out through a door onto the concrete balcony at the back of the New Annexe that leads to the external fire escape. We call it the clubhouse in jest: it’s where the smokers hang out, exposed to the elements. There’s a sand bucket half-submerged in scorched fag-ends sitting by the door. I wait while Andy lights up. His fingers are shaking slightly, I see. He’s skinny, tall, about five years older than me. Four grades higher, too, managing the head-office side of various ops that it’s not sensible to ask about. Wears a suit, watches the world from behind a slightly sniffy air of academic amusement, as if nothing really matters very much. But his detachment is gone now, blown away like a shred of smoke on the wind.

  “What do you make of it?” he asks, bluntly.

  I look at his cigarette, for a moment wishing I smoked. “It’s not looking good. As signs of the apocalypse go, the last office Christmas party ever is a bit of a red flag.”

  Andy hides a cough with his fist. “I sincerely hope not.”

  “What’s Kringle’s track record?” I ask. “Surely he’s been pulling rabbits out of hats long enough we can run a Bayesian analysis and see how well he…” I trail off, seeing Andy’s expression.

  “He’s one of the best precognitives we’ve ever had, so I’m told. And what he’s saying backs up Dr. Mike’s revised time frame for CASE NIGHTMARE GREEN.” (The end of the world, when—in the words of the mad seer—the stars come right. It’s actually a seventy-year long window during which the power of magic multiplies monstrously, and alien horrors from the dark ages before the big bang become accessible to any crack-brained preacher with a yen to talk to the devil. We thought we had a few years’ grace: according to Dr. Mike our calculations are wrong, and the window began to open nine months ago.) “Something really bad is coming. If Kringle can’t see through to next December 24th, then, well, he probably won’t be alive then.”

  “So he stares into the void, and the void stares back. Maybe he won’t be alive.” I’m clutching at straws. “I don’t suppose there’s any chance he’s just going to be run over by a bus?”

  Andy gives me a Look, of a kind I’ve been beginning to recognize more since the business in Brookwood—infinite existential despair tempered with a goodly dose of rage against the inevitable, dammed up behind a stiff upper lip. To be fair, I’ve been handing out a fair number of them myself. “I have no idea. Frankly, it’s a
ll a bit vague. Precog fugues aren’t deterministic, Bob: worse, they tend to disrupt whatever processes they’re predicting the outcome of. That’s why Forecasting Ops are so big on statistical analysis. If Kringle said we won’t see another Christmas party, you can bet they’ve rolled the dice more than the bare minimum to fit the confidence interval.”

  “So preempt his prophecy already! Use the weak anthropic principle: if we cancel next year’s Christmas party, his prophecy is delayed indefinitely. Right?”

  Andy rolls his eyes. “Don’t be fucking stupid.”

  “It was a long shot.” (Pause.) “What are we going to do?”

  “We?” Andy raises one eyebrow. “I am going to go home to the wife and kids for Christmas and try to forget about threats to our very existence for a bit. You”—he takes a deep gulp of smoke—“get to play at Night Duty Officer, patrolling the twilit corridors to protect our workplace from the hideous threat of the Filler of Stockings, who oozes through chimneys and ventilation ducts every Dead God’s Birthday-eve to perform unspeakable acts against items of hosiery. Try not to let it get to you—oh, and have a nice holiday while you’re at it.”

  * * *

  My appetite for nocturnal exploration is fading, tempered by the realization that I may not be the only one putting in some overtime in the office tonight. I reach for my ward—hung around my neck like an identity badge—and feel it. It tingles normally, and is cool. Good. If it was hot or glowing or throbbing I could expect company. It’s time to get back to the NDO room and regroup.

  I tiptoe back the way I came, thinking furiously.

  Item: It’s the night before Christmas, and backup is scarce to nonexistent.

  Item: You can fool everyone at an office party with a class three glamour, but you can’t fool a photocopier.

  Item: Kringle’s prophecy.

  Item: We’re in CASE NIGHTMARE GREEN, and things that too many people believe in have a nasty tendency to come true; magic is a branch of applied computation, neural networks are computing devices, there are too many people and the stars are right (making it much too easy to gain the attention of entities that find us crunchy and good with ketchup).

  Item: Who or what kind of uninvited entity might want to sit in on Kringle’s little pep talk.…?

  I’m halfway down the corridor through Mahogany Row, and I break into a run.

  * * *

  “Good afternoon, everyone.”

  Kringle wrings his hands as he speaks; they’re curiously etiolated and pale-skinned, like those of a Deep One, but he lacks the hunched back or gills: there’s only the pallid, stringy hair and the thick horn-rimmed glasses concealing a single watery blue eye—the other is covered by a leather patch—to mark him out as odd. But his gaze …

  “It will be a good afternoon, until I finish speaking.” He smiles like a hangman’s trapdoor opening. “So drink up now and be of good cheer, because this will be the last Christmas party held by the Laundry.”

  Up to this point most folks have been ignoring him or listening with polite incomprehension. Suddenly, though, you could hear a mouse fart.

  “You need have no fear of downsizing or treasury cuts to comply with the revised public spending guidelines.” His smile fades. “I speak of more fundamental, irrevocable changes.

  “My department, Forecasting Operations, is tasked with attempting to evaluate the efficacy of proposed action initiatives in pursuit of the organization’s goals—notably, the prevention of incursions by gibbering horrors from beyond space-time. Policies are originated, put on the table—and we descry their consequences. It’s a somewhat hit-and-miss profession, but our ability to peer into the abyss of the future allows us to sometimes avoid the worst pitfalls.”

  Kringle continues in this vein for some time. His voice is oddly soporific, and it takes me a while to figure out why: he reminds me of a BBC radio weather forecaster. They have this slot for the weather forecast right before the news, and try as I will I always zone out right before they get to whatever region I happen to be interested in and wake up as they’re finishing. It’s uncanny. Kringle is clearly talking about something of considerable importance, but my mind skitters off the surface of his words like a wasp on a plate glass window. I shake my head and begin to look round, when the words flicker briefly into focus.

  “—Claus, or Santé Klaas in the mediaeval Dutch usage, a friendly figure in a red suit who brings presents in the depths of winter, may have a more sinister meaning. Think not only of the traditions of the Norse Odin, with which the figure of Santa Claus is associated, but with the shamanic rituals of Lap antiquity, performed by a holy man who drank the urine of reindeer that had eaten the sacred toadstool, Amanita Muscaria —wearing the bloody, flayed skin of the poisoned animals to gain his insight into the next year—we, with modern statistical filtering methodologies, can gain much more precise insights, but at some personal cost—”

  Eh? I shake my head again, then take another mouthful from my paper cup of cheap plonk. The words go whizzing past, almost as if they’re tagged for someone else’s attention. Which is odd, because I’m trying to follow what he’s saying: I’ve got a peculiar feeling that this stuff is important.

  “—particular, certain facts appear indisputable. There will be no Laundry staff Christmas dinner next year. We can’t tell you why, but as a result of events that I believe have already taken place this will be the last one. Indeed, attempts over the past year to investigate outcomes beyond this evening have met with abject failure: the end of this party is the last event that Forecasting Operations is able to predict with any degree of confidence.…”

  * * *

  I arrive back in the Duty Officer’s Room with a chilly sheen of sweat coating the small of my back. The light’s on, casting a cheery glow through the frosted glass window in the door, and the TV’s blathering happily away. I duck inside and shut it behind me, then grab the spare wooden chair and prop it under the door handle. My memory of Kringle’s talk seems altogether too disturbingly like a dream for my taste: even the conversation with Andy has an oddly vaporous feel to it. I’ve had this kind of experience before, and the only thing to do is to test it.

  I plonk myself down behind the desk and unlock the drawer, then pull out the phone book. Rain rattles on the window above my head as I open it, an electric tingling in my fingertips reminding me that the wards on the cover are very much alive. Come on, where are you … . I run a shaky finger down the page. What I’m looking for isn’t there: the dog that didn’t bark in the night. I swallow, then I go back and search a different section for Andy’s home number. Yes, he’s listed—and he’s got a secure terminal. Time check: it’s twenty to midnight, not quite late enough to be seriously antisocial. I pick up the telephone receiver and begin to laboriously spin the dial. The phone rings three times.

  “Andy?”

  “Hello? Who is this?” It’s a woman’s voice.

  “Er, this is Bob, from the office. I wonder, is Andy available? I won’t take a minute.…”

  “Bob?” Andy takes the receiver. “Talk to me.”

  I clear my throat. “Sorry to call you like this, but it’s about the office party. The guy who spoke to us, from Forecasting Operations. Do you remember his name, and have you ever dealt with him before?”

  There’s a pause. “Forecasting Operations?” Andy sounds puzzled. My stomach clenches. “Who are they? I haven’t heard of any forecasting … what’s going on?”

  “Do you remember our conversation in the clubhouse?” I ask.

  “What, about personal development courses? Can’t it wait until next year?”

  I glance back at the phone book. “Uh, I’ll get back to you. I think I’ve got a situation.”

  I put the handset down very carefully, as if it’s made of sweating gelignite. Then I leaf through the phone book again. Nope, Forecasting Operations aren’t listed. And Andy doesn’t remember Dr. Kringle, or his lecture, or our conversation on the balcony.

  I’ve got a
very bad feeling about this.

  Like the famous mad philosopher said, when you stare into the void, the void stares also; but if you cast into the void, you get a type conversion error. (Which just goes to show Nietzsche wasn’t a C++ programmer.) Dr. Kringle was saying his department tests new policies, then read the future and change their plans in a hurry if things don’t work out for the best. Throwing scenarios into the void.

  What if there was a Forecasting Operations Department … and when they stared into the void once too often, something bad happened? Something so bad that they unintentionally edited themselves out of existence?

  I glance at the TV. It’s movie time, and tonight they’re running The Nightmare Before Christmas: Jack Skellington sings his soliloquy as he stands before the portal he’s opened to Christmas Town—

  And that’s when I realize what’s going on.

  * * *

  It’s Christmas Eve, and the stars are Right.

  Parents the world over still teach their children that if they’re good, Santa will bring them presents.

  There are things out there in the void, hungry things hidden in the gaps between universes, that come when they’re called. Tonight, hundreds of millions of innocent children are calling Santa.

  Who’s really coming down your chimney tonight?

  * * *

  It’s distinctly cold in the Duty Officer’s room. Which is odd, because it’s not that cold outside: it’s windy and raining heavily, but that’s London for you. I turn and stare at the aluminium duct-work that runs from floor to ceiling. That’s the incinerator shaft, isn’t it? It’s coated in beads of condensation. I reach a hand towards it, then pull my fingers back in a hurry. Cold air is spilling off the pipe in chilly waves, and as I glance at the floor I see a thin mist. I left a nearly empty cup of tea on the desk when I went on my nocturnal ramble: now I pick it up and throw the contents at the chimney. The drops of ice crackle as they hit the floor, and my ward is suddenly a burning-hot weight at the base of my throat.