Belching Out the Devil

by Mark Thomas

  Table of Contents

  Dedication

  Title Page

  An Admission

  PROLOGUE

  Chapter 1 - THE HAPPINESS FACTORY

  Chapter 2 - GIVE ’EM ENOUGH COKE

  Chapter 3 - SERIOUS CHARGES

  3.5 - THE HUSH MONEY THAT DIDN’T STAY QUIET

  Chapter 4 - ‘CHILE’

  Chapter 5 - THE DAYS OF THE GREAT COKE PLEDGE

  Chapter 6 - MAY CONTAIN TRACES OF CHILD LABOUR

  Field one

  Field two

  Field three

  Field four

  Field five

  Chapter 7 - DODGE CITY

  Chapter 8 - LET THEM DIG WELLS

  INTERLUDE: CONNECTING

  INDIA: A PREQUEL

  ‘Where have the shares gone?’

  ‘Where’s the water gone?’ Coca-Cola has shut down two bottling plants in India

  ‘Where’s the pesticides...?’ …in the bottles of Coke and Pepsi

  Chapter 9 - KURIJI

  Chapter 10 - GAS

  Chapter 11 - THE FIZZ MAN’S BURDEN

  INDIA: A POSTQUEL

  Chapter 12 - SECOND FATTEST IN THE INFANTS

  Chapter 13 - BELCHING OUT THE DEVIL

  Chapter 14 - WE’RE ON A ROAD TO DELAWARE

  POSTSCRIPT: BRAND LOYALTY

  Acknowledgements

  Appendix A: Endnotes

  Appendix B: Coke Q&A

  Appendix C: The Non-Answers of Ed Potter

  Appendix D: Death Threat

  Copyright Page

  To Jenny

  An Admission

  Globalisation can claim to have won on the day elderly grandparents started wearing trainers. Somehow it just seems wrong that a generation who fought and defeated the Nazis with sacrifice, ration books and allotments should endure the graceless experience of Footlocker. At that moment this very generation who had endured wars, created welfare states and could mend radios and bikes changed into consumers. It was around the same time that someone decided that instead of selling things with guarantees it was more profitable to sell the goods and then sell the guarantee too.

  My own grandmother lived to ninety-eight and was no role model for sobriety or chastity. Her name was Margaret Isabel and she had more lovers than her family will ever know. She was small but got into fights because she hated bullies. And when I went to stay with her as a boy she would bounce me on her knee, sing Geordie folk songs and entrance me with the smoke rings she could blow. She could also flip the lit end of the cigarette into her mouth, blow smoke through the now protruding filter and then pop the lit end out again, using only her tongue. I utterly adored her. She was a unique woman, who took pride in her family’s shoes being polished. I’m glad she never wore a trainer. But I cannot smell Coca-Cola without thinking of her. That is my admission. I used to love drinking Coca-Cola. Moreover, whenever I held a glass of just poured Coca-Cola to my lips and felt the bubbles popping under my nose, I would think of my nan. It was a Pavlovian response. When I stayed with her, every day began with the two of us making a trip to a coffee shop. She would have an Embassy and a coffee and I would have a Coca-Cola and a sticky bun. It is one of my favourite memories.

  To this extent I was a classic Coke drinker. It was a treat when I was young. I’d drink Coke all the time in my twenties and Diet Coke in my thirties. I even dabbled with caffeine-free Diet Coke, which is about as pointless as consumerism can get. Coca-Cola is essentially sugar and caffeine and water, so take out two of the main ingredients and really I was just buying chemically treated water with a nice logo. But I fell into the ultimate Coca-Cola advertising trap when I started associating an intricate part of my life, the memory of my grandmother, with their product. Weaving their drink into our lives has been Coke’s greatest advertising feat. Why am I telling you this? The fact is that before I looked into the Company I enjoyed their drink. Immensely. And Fanta, too. All I am saying really is: my name is Mark and I’m a recovering Coca-Cola drinker…one day at a time.

  PROLOGUE

  ‘The Coca-Cola Company is on a journey. It is a bold journey…fuelled by our deep conviction that collectively we can create anything we desire…Ultimately, this journey will be propelled by unleashing the collective genius of our organisation…it is our very nature to innovate, create and excel. It is who we are.’

  The Coca-Cola Company, Manifesto for Growth1

  I am not that great a traveller. I may like to think of myself as mix between Hunter S Thompson and Michael Palin but in reality I am a middle-aged fat dad with asthma, trudging around the world with half-eaten bars of Kendal Mint Cake and a six-pack of Ventolin inhalers.

  I’m fond of neither airplanes nor airports, believing them to be the secular limbo of the badly dressed. No one wears their best clothes to fly in and as a rule, the larger the flyer the more likely they are to be decked in sportswear. Thus creatures the size of sea mammals trawl departure lounges in clinging tracksuit bottoms that serve only to highlight the disparity between sporting aspiration and achievement. I know: I’m one of them. I’m a man who has seen too many airports in too few hours; my eyes are glazed, my pallor is pasty and I’m starting to look like my police picture. Atlanta is my seventh airport in five days. I have been propelled to 36,000 foot in metal tubes so many times that my ears pop if I walk up a flight of stairs, and after 4,207 miles of recycled air and microwaved food my breath tastes like someone else’s fart.

  There is no greater reminder of the reasons, need and urgency for reducing air travel than airports and spending time in them. I wince at the carbon footprint I am going to leave, though it occurs to me that no one pointed the carbon footprint finger at the United Nations Climate Change Conference and that was in Bali - an island in the Indian Ocean, a location which enabled only Balinese delegates to reduce emissions by walking or getting the bus. Everyone else had to fly. I decide there is a corrupt UN official in charge of such conferences who collects air miles.

  Such is the mental state of my meanderings. I have stood in too many queues with my shoes in my hands over the past few days. Only half an hour ago I saw an elderly couple, with cardigans and travel sweets, shuffle to the front of the line at the metal detectors. They respectfully asked, ‘Do we have to take our shoes off?’

  ‘Yes, ma’am. Shoes off and into the tray,’ said the member of staff who had obviously excelled at brusqueness training school.

  ‘Shoes…’ They looked at each other and shrug.

  ‘Shoes and belts please,’ he barked.

  ‘Belts…’

  ‘Belts and jackets, please into the tray.’

  A large young black woman turned to them confidently and said, ‘It’s the same all over, you wanna go anywhere these days you gotta get half-naked, honey. That’s the truth.’ Then, staring directly at the security guard, she yelped, ‘Come on. Let’s get them off.’ And she begins to disrobe in a manner that can only be described as hostile.

  I smile at the memory and traipse through a row of the terminal gift shops looking for something to read and a present to take home for my children. This isn’t shopping, this is Groundhog Day. Another airport, another baseball cap; same cap, different city, just a matter of changing place names and animals. And so the Chicago Bears become the Miami Dolphins, who become the Washington Pandas, who in turn morph into the Georgia Head Lice or some other sporting mascot. The hats are on stands placed strategically around the newsagent’s cash register and sweet display, while the walls are packed with magazines ranging from Home & Garden to Guns & Ammo, shelf loads of glossy front covers featuring cars, bridal dresses, computers and Britney Spears. There are hundreds of magazines here. To paraphrase Sir Winston Churchill: never in the history of c
onsumerism have so many been offered so much of so little.

  On one display stand alongside the hats is a pyramid of shot glasses, little tumblers for downing spirits in a gulp. These glasses have I ♡ OUR TROOPS over a khaki background so while the troops are living under fire some patriotic stay-at-home is getting drunk on their behalf. Next to the glasses is a pile of teddy bears, little soft toys full of Styrofoam beans or some such stuff. Each is decorated in the US army desert camouflage kit, complete with Stars and Stripes on its chest and a plaintive stare on its little face. It is as if the bear is saying ‘I’ve seen some things out there man. Things a bear shouldn’t see.’

  ‘Who buys this crap?’ I think. Tired idiots with a misfiring sense of kitsch value, I conclude, slouching into a moulded plastic seat, sweaty and glazed with a soldier teddy bear on my lap.

  I sit, pale and tired, watching the display boards and listening for flight information on Colombia, my next destination being Bogota. My journey is seven airports, five days and four cities old and now I’m heading off to the cocaine capitol of the world with a teddy bear dressed like a US marine…

  Oh God, what have I done…

  At this moment in time you may well be asking yourself three questions: ‘Where has Mark been, why is he going to Colombia and more importantly, have I kept the receipt for this book?’

  To which the short answers are: the Coca-Cola museum, to meet a Coca-Cola deliveryman and I don’t know.

  You find me at the midway point of a trip to the US and Colombia. This is the first of a series of journeys to try and find the reality behind the PR image of the world’s most famous brand, Coca-Cola. Quite why I set myself this task needs some explanation and to fully understand you need to grasp one fact: I have been a paid egotist all my working life. I started out as a comedian in the mid-1980s in London. Back then you didn’t have to fuck a footballer or eat kangaroo penis on a reality show to appear on TV. No, back then any half-decent comic could get their own series on Channel 4, and being half-decent, I did. The shows ran from 1996-2002, 45 episodes over six series and a string of one-off documentaries. Some of the shows were crap, so bad I have not been able to watch them and I never will. Some of them were good and actually worked - the government tightened up tax laws on the back of two shows I did. A large company changed their policies and practices, some of the stories I covered made the front pages of the national press and Amnesty commended my work. By this stage my ego was robust enough to shield entire towns from most forms of attack (with the possible exception of kryptonite to which I have always been vulnerable). If I were to do a graph of my ego’s peaks and troughs you would find the high spikes of my vanity and self-belief coincided with the decision to take on Coca-Cola. At the pinnacle of my narcissistic faith in my abilities, a series of events conspired that led to me being here.

  Back in 2001 I was writing a column for the New Statesman magazine, a left-of-centre weekly with circulation figures that were the envy of every other British left-wing journal. It is sold in many cities and was once spotted in a petrol station rack. It is a crotchety old rag that is owned by a New Labour millionaire, runs adverts for the arms dealers BAE Systems and gives out Tesco gift vouchers as prizes for its competitions, but somehow it manages to host really good columnists from John Pilger to Shazia Mirza. I loved working for it and after one column was left a message from a chap called Professor Eric Herring, offering to help me by providing academic research and data. After the initial shock of realising that some academics have social skills and can conduct a conversation without the need for footnotes and peer review, a world of wonderfully brainy folk opened up to me. It is not that the academic world is closed to outsiders it is just insular, very insular. So it is essential to have a guide through this world, someone like Professor Eric Herring. If he was unable to help with an issue he would invariably pass me on to another academic who could. It was like Mensa meets the Masons but without the aprons and David Icke pointing the finger

  One day Professor Eric Herring left a message saying, ‘Really good column, nice analysis but you need up-to-date examples, you need to talk to Doug, one of my research students. He’ll tell you about Colombia.’ And what he told me about Colombia was the shocking figures and facts about the number of trade union organisers and leaders killed by paramilitary death squads. Thousands killed for the audacity of challenging sackings, wage cuts, intimidation, coercion to work longer hours, unsafe conditions and trying to halt the wave of casualised jobs - temporary jobs with no security or protection - that has swept over Colombia.

  As one of the academics was connected to the Colombia Solidarity Campaign it was only a matter of time before I came into contact with them and their campaign on Coca-Cola, as trade union leaders working for the Coke bottlers had been killed by death squads: one of those was killed inside the bottling plant.

  Misfortunes seemed to rain upon the Company around this time. Coca-Cola were getting some considerable attention on the issue of obesity from the Parliamentary Select Committee on Health2 and the story of Plachimada in Kerala hit the international airwaves after the Coca-Cola bottlers there faced massive protests accusing the Company of exploiting the communal water resources. So depleted was the water supply that the Company was forced to bus in two tankers of water a day for the villagers.3

  Then one afternoon I was talking to the man who used to produce my TV work, Geoff Atkinson. He is a quirky British chap, a large man with curly blond hair and a habit of wiggling his thumbs to signify excitement and contentment. In effect he has shrugged off years of evolution and relegated his prehensile thumb to the role of a dog’s tail. Geoff was drinking a bottle of Coca-Cola and as we started to discuss New Labour I had pointed at the bottle and said , ‘That is New Labour. Good packaging, lots of sugar and otherwise worthless.’ Half an hour later I had formalised my obsession with the Company. There followed two months of internet trawls, late-night phone calls to anyone who was still awake and long meetings with non-governmental organisations and journalists, all of which culminated at the start of 2004 with me standing outside the Coke bottling plant in Southern India clutching a borrowed camera from Geoff pondering the subjects of globalisation, democracy, and wet wipes.

  Over the next year I wrote and toured a stage show about the company, had numerous columns about Coke in the New Statesman (to the extent of the editor telling me ‘You really can’t do them three weeks running’) and I co-curated an exhibition, with artist and friend Tracey Moberly, that invited anyone to submit drawings, pictures and Photoshopped images mocking the company’s adverts.

  All of us have psychological ticks and mine is that I find enemies easier to work with than friends. Broadly speaking you know where you are with an enemy and there is always the faint possibility of redemption; friends are altogether more complex and require much more attention. In the voyeuristic car-crash TV world of agony aunts and life coaches we are often told of the value of ‘moving on’, of walking away from trouble and getting on with our lives. But there is little joy to be had in avoiding trouble and people who don’t bear grudges frankly have not got the emotional stamina for the job.

  Friends who still wanted to speak to me asked, ‘Why Coca-Cola, why are you going after them?’ And the answer I most frequently gave was that The Coca-Cola Company is a relatively small company that makes syrup - they don’t actually make much pop themselves. They franchise out the pop production, getting other companies to make it. Admittedly they own some of those companies, they have major shareholdings in others and some are what are called ‘independent bottlers’ -but they are all franchisees. They operate under what the company calls ‘the Coca-Cola system’. The Coca-Cola Company (or TCCC) controls who gets the franchise, they control the distribution of concentrate (the syrup with which to make Coke), the production method, the packaging and they even coordinate marketing and advertising with the local bottlers. They have an enormous level of control over the bottlers yet will often claim they have no legal or m
oral responsibility for the actions of their bottlers if it involves labour rights or environmental abuses.

  The one thing The Coca-Cola Company does have is a whopping great enormous brand and that is what they sell. Coke epitomises globalisation: a transnational worth billions that actually produces very little and yet is known the world over.

  And that is truly part of the reason. But it is not the whole answer. There are two other reasons why I wanted to look at Coca-Cola and the first is simple: I don’t like Pepsi. I never have and I never will. Coca-Cola is what I used to drink every day and, like many everyday things, I never really questioned it. In a similar way, I look at my watch but I have never wondered who first quantified units of time. Then one day sitting with Geoff I just looked at the bottle and thought, ‘What actually is it I am drinking?’ And I wasn’t looking at just the physical ingredients, but the ingredients of the brand and the company. Like many, I did not buy South Africa goods while Mandela was jailed, as they were contaminated by the apartheid system; so what battles were going on in a bottle of Coke? I just wanted to know - and considering that every year they spend billions of dollars on advertising, I reckon a few of those dollars were spent on me. As far as I’m concerned they came after my custom, so they started it.