by Alan Ruddock
new fare structure 118–19
expansion 119–22
in autumn 1994 123–4, 126
Tony Ryan chairman 127
Stansted–Prestwick route 130–32
and Dublin airport charges 135, 136
Tony Ryan plans to sell 127–8, 138–9, 140–41, 142–3
exterior advertising 141–2
stock flotation 144–5, 153–4, 161–70, 173–5
expansion into Europe 147–9, 160–61, 175–6, 183
reusing Kerry airport 149–50
new chairman 150–52
and travel agents 158–60
and trade unions 171–3, 178–80, 182–3, 184–90, 203–5
building up the fleet 173–4, 176–7
financial results 174–5, 177, 183
end of cargo services 175
staff recruitment 177
new aircraft 190–92, 216
proposed terminal at Dublin airport 196–7, 237–8
further European expansion 198–200, 213–16
London flotation 200–202
rebates from Aer Rianta 203
and Stansted airport 207, 208
dispute with Dublin airport over charges 207–8, 210–13, 216–17, 218–19
ancillary revenue 208–9, 246, 2, 330–35, 391–3
and Kerry airport 217–18, 233–5
share sale 218
and Manchester airport charges 219–20
business model and success 223–5
and the Internet 227–31, 246, 253
advertising censured 237, 238
and Aer Lingus 239
refuse refund 240–41
and Knock airport 241–2
seat sale 245–6
expansion and share sales 247, 248–50, 253–4
advertising campaigns 250–52, 259
pilots 257–9
sued by BA 260–61
sued by Aer Rianta 261–2
one millionth passenger 263–5, 301–3
changing shape of 267–9
first European base 270–73
foot and mouth disease and 274
and Italian airports 276–7
growth 2000/2001 277–8
high-profile travellers and 281–2
reaction to 9/11 284–5
state aid 287–9
and Hahn airport 289–90, 299–301
competing with Go 292–4
aircraft deal 294–7
low-cost facility at Dublin airport 297
donations to political parties 298–9
and safety 306–7
security alert 307–8
new PR strategy 311
and Strasbourg airport 312, 339–40
European Commission investigation of 313–16, 354–9, 360
management structure 316–20, 364–5
acquisition of Buzz 321–5, 329
expansion 325–9, 329
critical report on 329
financial markets and 359–60, 360–61
and Dublin airport 385, 386, 387, 394–5
effect of London bombings 2005 390
Channel 4 documentary 397–8, 399–400
safety 398–9
acquires stake in Aer Lingus 408–13
and environmental issues 415–16
growth and MO’L 416–19
Ryanair.com 227–31, 246, 253, 330–34
Ryanair Direct 158, 227, 231, 331
Ryanair Engineering 60
Ryanair Europe 45–6, 59–60, 130
Ryanair Fleet Management 60
Ryanair Holidays 73
Ryanair Tours and Leisure 60
Ryanair UK 130, 131
Sabena 272–3, 287
safety 306–7, 397–400
SARS (Severe Acute Respiratory Syndrome) 346–7
SAS 216
school dances 10–11
security alerts August 2006 406–7
Shannon airport
GPA and 17
Ryanair proposed service to Gatwick 38, 39
Ryanair services from 52
Ryanair increases use of 98, 99
Ryanair services to 1994 119
Irish government and future of 235–6
price rises 279
Ryanair reducing services 326, 327
new company to run 338, 339
share options, Ryanair staff and 165–6, 169, 202–3
Sharman, John 373–4, 408
Sheele, Nick 141
Sherrard, Peter 395
Shorthall, Róisín 344
SIPTU (Services, Industrial, Professional and Technical Union) 163–4, 178–9, 203–4, 236, 240, 257–8, 388
Skavsta airport 148, 149, 176, 270
SKC see Stokes Kennedy Crowley
Skybus
Skytrain 28
Smith, Charlotte 397, 398
Smith, Michael 220
social partnerships 181
Southwest Airlines 86–8, 89, 167, 369
staff, Ryanair 171
pilots 78, 79, 232, 257–9, 392, 398, 413–15
share options 165–6, 169, 202–3
recruitment 177
treatment of 184
added revenue from 392–3
and Channel 4 documentary 397–8, 400
see also trade unions
Stagg, Emmett 237
Stansted airport 64–5
Ryanair sole Irish carrier from 70, 72, 78
Ryanair services to and from 1994 119
Ryanair service to Prestwick 130–32
Ryanair service to Knock 134
Ryanair services to Europe 149, 176, 213–14
Ryanair threat to leave 206–7, 208
Ryanair new services from 198
BA new services from 201
Aer Lingus and 239
Ryanair new routes and jobs 239, 247, 249
Stern Review 416
Steve Boulton Productions 397–8
Stockton, Jim 220
Stokes Kennedy Crowley (SKC) accountants 16–17, 19
Strasbourg airport 312–13, 339–40
Sunday Independent, article on MO’L’s house 348–9
Sunday Times Rich List 193
Tailteann Textiles 1–2, 5–6, 9
taxis 341–3, 345
TEA Basel AG 201, 254
telemarketing 158
Tierney, John 182
Tiger Airways
Torp airport 176
trade unions
and MO’L remuneration package 163
and Ryanair 171–2, 185–6, 203
baggage handlers dispute 172–3, 178–80, 181–3, 186–90
in Ireland 180–81, 203–5
and Ryanair acquisition of Buzz 322, 323, 324
and Aer Lingus 375, 376, 380, 382, 383, 404–5
and Dublin airport 388
pilots 399, 413–15
Transport Committee, Irish
MO’L discussion with 343–5
Willie Walsh and 374, 378–9
travel agents
reducing ticket prices 28–30
Ryanair and 158–60, 230
and Internet sales 227, 230–31
Treviso airport 198
Trinity College Dublin 12–13, 14
turnaround times 87, 87–8, 178, 223–4
unions see trade unions
United Airlines 284
Usher, John 342
Virgin Express 177, 208, 225, 242, 255
Virgin group 114–15
VivaAerobus
Walkinstown, Dublin 33
Walloon regional government 270–71, 287–8, 288–9, 313, 360
Walsh, Joe 273
Walsh, Willie 373, 373–84, 395, 402, 406
Walton, Chris 360–61
War of Attrition (racehorse) 401, 402
Waterford airport
Ryanair’s first services from 36, 38, 40, 42
Stansted to 78
Ryanair stops using 98
Ryanair services to 1994 119
; websites
Ryanair 227–31, 246, 253, 330–34
cattle 246–7
Wilson, Eddie 228, 229, 230, 317, 319