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Labor of Love

Page 15

by Moira Weigel


  Like Jeffreys, many women in the counterculture struggled to overcome creeping sensations of reluctance and fear. Often, they had good reasons to feel them. A woman was far more likely to experience sexual violence than her male counterpart. If a pregnancy or sexually transmitted infection resulted, she would almost always suffer worse consequences. The Summer of Love took place five years before she could legally seek an abortion.

  Advocates of free love proposed to remove the obstacles that convention put in the way of the free exchange of affection. Yet in some cases, rather than liberating sex, sexual revolutionaries simply seemed to take it from people who were most vulnerable to being exploited.

  Despite the great hopes that this era had placed on freedom, it could not bring the utopia that some had hoped for. In an unequal society, being freed from formal legal restrictions will not immediately make individuals equally free to pursue their ambitions. Freedom to start a business, for example, is not much use if you have no start-up capital. Freedom without food may mean only freedom to starve.

  The free love that promised to liberate individuals from social conventions took a very particular model of male individuality for granted. It was based on a fantasy of manliness that media like Playboy sold. Freedom from having to feel certain ways about sex turned into an imperative not to feel anything about sex. This free love could start to look a lot like freedom from love.

  Today, conservatives often say that the sexual revolution duped women into seizing freedoms they did not actually want. The opposite is true. The sexual revolution did not take things too far. It did not take things far enough. It did not change gender roles and romantic relationships as dramatically as they would need to be changed in order to make everyone as free as the idealists promised. It tore down walls, but it did not build a new world.

  CHAPTER 7. NICHES

  “Greed is all right,” the legendary stock trader Ivan Boesky told the graduating class at Berkeley’s School of Business Administration. “I think greed is healthy. You can be greedy and still feel good about yourself.” This was in May 1985. A lot had changed since protestors paralyzed the campus twenty years earlier. The student radicals of the 1960s had insisted that they had a right to conduct their private lives as they saw fit. By the 1980s, however, Berkeley students took for granted that they could sleep with whom they wanted, when they wanted. They were less interested in free love than in high finance.

  The screenwriters for Oliver Stone’s movie Wall Street lifted the most famous lines of the antihero Gordon Gekko directly from Boesky’s Berkeley commencement speech. Gekko, played by Michael Douglas, is engineering a hostile takeover of a family-owned paper company.

  “Greed, for lack of a better word, is good,” he tells a room of wavering shareholders. “Greed, in all of its forms; greed for life, for money, for love, knowledge, has marked the upward surge of mankind.”

  By the time Wall Street came out in December 1987, the stock market had collapsed, and Boesky had been convicted of insider trading. He would pay $100 million in penalties, serve a three-and-a-half-year prison sentence, and be barred from working in securities for life. But his mantra Greed is good has stayed in the American lexicon. The more surprising phrase that Gordon Gekko coined, greed for love, never caught on the same way.

  There was always something a little tongue-in-cheek about the decadents who crooned, as Madonna did, that the boy with the cold hard cash is always Mr. Right. But in the late 1970s and early ’80s, shifts in the American economy did begin to turn marriage into a luxury good. The sense that only upper-middle-class and wealthier, college-educated people could manage to get and stay married dramatically changed the landscape of dating. So, too, did another important idea that the ’80s bequeathed us. If greed was good, desire works best when it is specific.

  * * *

  Romantics tend to associate love with serendipity. They wait for what the French call the coup de foudre, to be stricken by a lightning bolt of attraction. But realists recognize the advantage of strategically cornering the dating market. In order to do it, you have to know your niche. All algorithm-driven dating services rely on the premise that with good enough data, they can match anyone to his or her soul mate. But in order to use these services effectively you must first narrow your search terms.

  Since the era of the Shopgirl, the “likes” that daters use to telegraph their personalities have multiplied and become more precise. A friend recently admitted that he had found his last girlfriend by searching OkCupid for W4M in the New York area who had liked Alice Munro. He had planned to go on dates with each of the five results but then hit it off with the second; they were together for four years. I was surprised that the Munro search turned up only five straight women. After all, she is a Nobel laureate. “Oh yeah,” the friend said, and then confessed that he had started with other authors, whose names had not culled his prospects as effectively. “I like David Foster Wallace. But if you type David Foster Wallace into OkCupid, it’s a shitshow.”

  In order to appeal to prospective lovers, you must know where to look. You must learn to brand yourself so that you will be searchable by the right people, too. The dating website How about we … relies on the idea that you will get along well with someone to whom your spontaneous flights of fancy appeal. Users propose dates, which then appear in the feeds of other users; if you want to do something someone proposes, it puts you in touch. Successful daters, on this site, must master a push-pull between quirkiness and conformity. You won’t get many bites by posting, How about we go to a movie? But neither will How about we play Mario Kart at my place while eating leftover Ethiopian takeout and then laugh at how flatulent it makes us? Even though, with the right person, doing either of those things sounds fun.

  Scott Kominers, a visiting scholar at Harvard Business School who teaches about online dating in his courses on market design, explains why the signals that singles send to one another through dating sites and apps tend to diverge. The push-pull effect between suggesting a movie and Mario Kart is the result of competing tendencies toward “pooling equilibrium” and “skewing,” or “polarization.”

  The first effect explains why so many dating profiles look so boring. For instance, why does almost everyone profess to love travel?

  “When there are high costs associated with providing a certain response that is perceived as unusual, people will tend toward giving answers that they see other users give—answers that are average,” Kominers says. For instance, someone who puts down “math rap” under interests can immediately turn off many other users on that basis.

  “If I’m a heterosexual man who has listed one of the high-cost responses and not many women I am interested in are responding to my messages, I go and try to find out what other guys are putting. And I see that they said ‘travel’ and that they did not mention anything as nerdy as math rap. And I think to myself, ‘Well, travel’s okay. I don’t dislike traveling.’ So I add travel to my interests in the hopes of having greater success.”

  Eventually, however, the pooled equilibrium can inspire the opposite effect. Users who find themselves flooded with average profiles or feel lost in the sea look for signals to differentiate themselves. According to Kominers, “skewing is an effect of the site, a consequence of and reaction to the fact that everyone looks the same.” Over time, the process leads to the multiplication of niche services like FarmersOnly.

  * * *

  The dream of finding your other half, the one custom-made just for you, is an old one. In Roman mythology, the lonely sculptor Pygmalion spends his days creating a statue of his ideal woman. The goddess Venus eventually takes pity on Pygmalion and brings his marble girl to life. They get married and live happily ever after. The 1980s version of this story is the John Hughes movie Weird Science, about two high school geeks who conjure up their dream girl. They are inspired not by Venus but by watching the 1931 movie Frankenstein on cable. Instead of stone and chisel, they use a desktop computer, which they connect with
wires to a bunch of magazine cutouts. The Frankenbabe who emerges is a little grown-up for them. But by conjuring a cool car out of thin air, and helping them throw wild parties, she raises their social stock to the point where they can score cute human girlfriends.

  Weird Science was science fiction, and it was meant to be funny. But today the Internet dangles out the tantalizing prospect that any man or woman could actually almost do this. Now any of us might dream of becoming Pygmalion 2.0.

  * * *

  On the surface, the beginning of the Era of the Niche looked very different from the free love years that preceded it. When Ronald Reagan first ran for governor of California in 1966, he had promised to get rid of the “Berkeley bums.” During his first campaign for president, in 1980, he scored points with conservative supporters by expressing contempt for hippies who (he said) “act like Tarzan, look like Jane, and smell like Cheetah” and indulge in “orgies so vile I cannot describe them to you.”

  Most Americans seemed to agree that the free-for-all of the sexual revolution had gone on long enough: Reagan won by a landslide. But however eager conservatives were to return to the “traditional” values of the 1950s, they could not simply undo the real changes that had taken place since then. The thriving manufacturing economy had collapsed. With it, the wages that had let millions of working men support stay-at-home wives, and keep their going-steady kids flush with spare cash for gas, milk shakes, and dances, had plummeted. So, as it happened, the Reagan Revolution did not erase the central tenets of the counterculture. Instead, it spread them.

  The press loved to lampoon former radicals who switched teams during the 1980s. They could take their pick. Bobby Seale, the cofounder of the Black Panther Party who had appeared on television during the Watts riots in 1965 chanting “Burn, baby, burn,” rebranded himself as a gourmet chef. Jane Fonda went from being a protest icon to building a fitness empire based on aerobics videos.

  It was not just cynicism or disillusionment that drove radicals from rioting to retail. While free-market evangelists dressed differently from free lovers, they shared certain deep similarities. The philosophies of personal freedom espoused by writers like Lawrence Lipton or activists like Timothy Leary laid the groundwork for the worldview in which, as Boesky put it, being “all right” meant being “healthy,” and being “healthy” meant “feeling good about yourself.” Where the point of living in the free world was to pursue happiness, as you defined it, without interference.

  Like the Steadies who preceded them, the young people who flocked to Haight-Ashbury during the Summer of Love believed that the goal of life was well-being, and that you achieved it by consuming. The difference was that they refused to accept the limited range of goods and lifestyles on offer. They did not want to go for root beer floats with “one certain boy.” They did not want to marry the first or second girl they parked with and petted, or spend their days working nine to five to pay off the mortgage on a prefabricated house that she could grow old washing their dishes in. They wanted experience. This could mean consuming drugs or taking lovers or both.

  The radicals who grew up to be yuppies added this twist. Not only should social institutions, like marriage, not stop an individual from pursuing any desire he feels; a well-functioning economy should be able to deliver any kind of love you can imagine. The core principle remained: greed was good. You are free to want what you want, whether it is a tab of LSD and an “old lady” to cook dinner for your commune in the Haight, or a Rolex and a fellow law associate to make a quick detour to pick up tuna sashimi takeout on her way home to your co-op. As the Berlin Wall fell and the Soviet Union fell apart, it seemed like the Material Girls had it right. The benefits of deregulated desire would trickle down.

  * * *

  “Niche” became a business buzzword in the early 1980s. In the Era of the Steady, GM pioneered the strategy of using “dynamic obsolescence” to stimulate demand in markets that were already saturated. By introducing new models of their cars annually, and offering payment and leasing plans that made it possible to trade your older model up, car companies convinced middle-class car owners to keep shopping around for new rides, even after they had found them.

  By the 1970s, however, marketers started adopting a different tactic: divide and conquer. Whether your goal was to introduce a new product, or to expand demand for something that already existed, the best strategy was to identify a narrow demographic and shape the product to appeal to it.

  Some marketing experts had recognized as early as the 1950s that the economic growth based on mass consumption that took place after World War II could not last long. An article that appeared in the Journal of Marketing in 1956 proposed that the future lay elsewhere: in what the economist Wendell Smith called “market segmentation.” Soon, more and more managers were saying that it made sense to appeal to people with very different desires rather than try to capture a large swath of all consumers. By the early 1980s, technological advances made it seem as if there might in fact be no limit to how finely a good company could slice its market segments.

  In 1983, an article in the academic journal Management Review predicted that the advent of computer-aided design (CAD) and manufacturing (CAM) would soon allow single companies to cater to a potentially infinite number of niches. The robots that worked in the “factory of the future” could be programmed to turn out variations on products for a fraction of what it would have cost to train and keep human workers to do the same. The rise of a single bar code system across manufacturing industries helped. Making it possible to tag and track components, along the entire supply chain, “Code 39” allowed consumers to specify what they wanted in advance. Not only could you get this year’s Buick, you could get it with whatever color, upholstery, and paneling you liked.

  Meanwhile, new media technologies were making it possible to advertise to niche audiences more efficiently than ever before, too. In 1980, there were five television networks in the United States, and the big four, ABC, CBS, FOX, and NBC, commanded 90 percent of the attention of TV viewers. By 1990, there were hundreds of cable channels and none of them had anything like the market share that the big four had enjoyed. A similar sea change had taken place in radio broadcasting, and the Internet was already beginning to amplify its effects. Soon there would be more channels of communication than the advertisers of the Mad Men era could have imagined.

  During this time, dating also became more targeted. Businesses aimed to attract a particular kind of dater. Like Madonna, they wanted the ones with the most cold, hard cash.

  * * *

  It is not clear who coined the term “yuppie,” but credit usually goes to Bob Greene. The Chicago Tribune columnist used it in an article about the Jerry Rubin Business Networking Salon in March 1983. Rubin, the erstwhile radical who had led the Youth International Party with Abbie Hoffman and stood trial with the Chicago Eight, was now hosting weekly “networking sessions” at the legendary Studio 54 disco in New York.

  “When you’re ambitious in the business world, your day does not end at 5 o’clock,” Rubin told Greene. His parties were invitation only. Guests had to pay $8 and deposit their business cards at the door, to be sorted later and ranked on a scale of networking value that ranged from A to D. The lights stayed on, and the sound track was soft classical music.

  “This is not a singles bar,” Rubin emphasized. “It’s a way for businesspeople to meet other businesspeople. It’s an extension of the business day.” In March 1983, he had plans to franchise in thirty-six cities. Someone at the party that Greene attended quipped that Rubin had gone from being leader of the yippies to spokesman for the yuppies—young urban professionals. In the process, he had also converted one of America’s most famously debauched places to go out to into a place to network.

  Rubin was not the only one who recognized that yuppies presented an enormous opportunity. In the early 1980s, political pollsters and market research firms became fixated on the emerging demographic. A study conducted by the C
alifornia think tank SRI International in 1984 found that there were four million Americans between the ages of twenty-five and thirty-nine who earned at least $40,000 per year in professional or management positions. Between 1979 and 1983, 1.2 million of them had moved to the cities that their parents had fled for the suburbs. They bought up Victorian brownstones and co-ops in factories and warehouses, which had fallen into dereliction as America deindustrialized, and developers were now racing to renovate.

  One million–plus was not enough to command serious attention from national politicians. But when pollsters lumped together all baby boomers with college degrees who were working in white-collar or technical professions, the number came to more than twenty million. As the companies aimed to capture the growing incomes of this market segment, the media obsessed about them, producing taxonomy after taxonomy of their peculiar traits.

  The main mythology that grew up around yuppies concerned not how much they bought, but what they bought. Armed with credit cards, they spent high sums on things that would have seemed absurd even five years earlier. Gourmet mustard. Espresso machines. Gym memberships. They did not want it all. They wanted very specific things. To train their triceps, not their deltoids. Not a Labrador, but an Akita.

  When the bestselling satire The Yuppie Handbook came out in January 1984, it established that the foremost trait of a yuppie was an obsession with particular products. The cover depicts a white couple standing side by side, with each item they are wearing and holding clearly labeled, as in a high school physiology diagram. He has a pinstripe suit, in the pocket of which there is a Cross pen; a Rolex watch; and L. L. Bean Maine Hunting Duck boots. He is carrying a Gucci briefcase and a Burberry trench coat is slung over his forearm. She sports a Ralph Lauren suit, a Cartier Tank Watch, and white running shoes. With a Coach bag on one arm, and a bag of gourmet fresh pasta on the other, she is listening to her Sony Walkman.

 

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