by Andrew Keen
63 Chris Anderson, Makers: The New Industrial Revolution (New York: Crown, 2012), p. 12.
64 Eliza Brooke, “Why 3D Printing Will Work in Fashion,” TechCrunch, July 20, 2013.
65 Alice Fisher, “3D-Printed Fashion: Off the Printer, Rather Than Off the Peg,” Guardian, October 12, 2013.
66 Rebecca Hiscott, “Will 3D Printing Upend Fashion Like Napster Crippled the Music Industry?,” Mashable, March 3, 2014.
67 Katrina Dodd, “Monetize Me: Selfies, Social and Selling,” Contagious, May 19, 2014.
68 Alex Hudson, “Is Digital Piracy Possible on Any Object?,” BBC News, December 8, 2013.
69 Paul Krugman, “Sympathy for the Luddites,” New York Times, June 18, 2013.
70 Chris Myant, “Reuben Falber: Key Figure in British Communism,” Independent, May 31, 2006.
Chapter Seven
1 Noam Cohen, “Borges and the Foreseeable Future,” New York Times, January 6, 2008.
2 Victor Sebestyen, Revolution 1989: The Fall of the Soviet Empire (New York: Pantheon 2009), p. 121.
3 Ibid.
4 Anna Funder, Stasiland (London: Granta, 2003), p. 57.
5 Viktor Mayer-Schönberger and Kenneth Cukier, Big Data: A Revolution That Will Transform How We Live, Work and Think (Boston: Houghton-Mifflin, 2013), p. 150.
6 Andrew Keen, “Opinion: Beware Creepy Facebook,” CNN, February 3, 2012.
7 Ibid.
8 Karin Matussek, “Google Fined 145,000 Euros Over Wi-Fi Data Collection in Germany,” Bloomberg News, April 22, 2013.
9 Robert Booth, “Facebook Reveals News Feed Experiment to Control Emotions,” Guardian, June 29, 2014.
10 Natasha Lomas, “Facebook’s Creepy Data-Grabbing Ways Make It the Borg of the Digital World,” TechCrunch, June 24, 2013.
11 Patrick Kingsley, “Julian Assange Tells Students That the Web Is the Greatest Spying Machine Ever,” Guardian, March 15, 2011.
12 Charles Arthur, “European Watchdogs Order Google to Rewrite Privacy Policy or Face Legal Action,” Guardian, July 5, 2013.
13 Claire Cain Miller, “Google Accused of Wiretapping in Gmail Scans,” New York Times, October 1, 2013.
14 Las Vaas, “Google Sued for Data-Mining Student Email,” Naked Security, March 18, 2014.
15 Stefan Wolle, Die heile Welt der Diktatur, p. 186.
16 “The NSA’s Secret Spy Hub in Berlin,” Spiegel Online, October 27, 2013.
17 Ian Traynor and Paul Lewis, “Merkel Compared NSA to Stasi in Heated Encounter with Obama,” Guardian, December 17, 2013.
18 Duncan Campbell, Cahal Milmo, Kim Gengupta, Nigel Morris, and Tony Patterson, “Revealed: Britain’s ‘Secret Listening Post in the Heart of Berlin,’” Independent, November 5, 2013.
19 David Sellinger, “Big Data: Getting Ready for the 2013 Big Bang,” Forbes, January 15, 2013. See also Ase Dragland, “Big Data, for Better or Worse: 90% of World’s Data Generated over the Last Two Years,” SINTEF.com.
20 Patrick Tucker, “Has Big Data Made Anonymity Impossible?,” MIT Technology Review, May 7, 2013.
21 Tim Bradshaw, “Wearable Devices Pump Up the Technology,” Financial Times, January 7, 2014.
22 “Where to Wear Your Technology? Torso to Toe,” Wall Street Journal, January 7, 2014.
23 Michael Chertoff, “Google Glass, the Beginning of Wearable Surveillance,” CNN, May 1, 2013.
24 Claire Cain Miller, “Privacy Officials Worldwide Press Google About Glass,” New York Times, June 19, 2013.
25 Tucker, “Has Big Data Made Anonymity Impossible?”
26 Neil McAllister, “You THINK You’re Watching Your LG Smart TV—but IT’S WATCHING YOU, Baby,” Register, November 20, 2013.
27 Chris Bryant and Henry Foy, “VW Chief Warns over Big Brother Vehicle Data,” Financial Times, March 10, 2014.
28 Ibid.
29 Holman W. Jenkins Jr., “When Your Car Is Spying on You,” Wall Street Journal, August 31, 2013.
30 Brandon Bailey, “Google’s Working on a Phone That Maps Your Physical Surroundings,” San Jose Mercury News, February 21, 2014.
31 Berners-Lee, Weaving the Web, p. 123.
32 Dan Gillmor, “The Real CES Takeaway: Soon We’ll Be Even More Connected and Have Even Less Privacy,” Guardian, January 10, 2014.
33 Bryant and Foy, “VW Chief Warns over Big Brother Vehicle Data.”
34 Sophie Gadd, “Five Things I’ve Learned from Being at the Heart of a Twitter Storm,” Guardian, December 19, 2013.
35 Ibid.
36 Daniel Bates, “I Am Ashamed,” MailOnline, December 22, 2013.
37 Gadd, “Five Things I’ve Learned.”
38 Simon Sebag Montefiore, Potemkin: Catherine the Great’s Imperial Partner (New York: Vintage, 2005), p. 299.
39 John Dinwiddy, Bentham (Oxford: Oxford University Press, 1989).
40 Ibid., p. 109.
41 Parmy Olson, “The Quantified Other: Nest and Fitbit Chase a Lucrative Side Business,” Forbes, April 17, 2014.
42 Meglena Kuneva, Keynote Speech, “Roundtable on Online Data Collection, Targeting and Profiling,” Brussels, March 31, 2009.
43 Dan Gillmor, “Is the Internet Now Just One Big Human Experiment?,” Guardian, July 29, 2014.
44 Zeynep Tufekci, “Facebook and Engineering the Public.”
45 Christopher Caldwell, “OkCupid’s Venal Experiment Was a Poisoned Arrow,” Financial Times, August 1, 2014.
46 Vanessa Thorpe, “Google Defends Listing Extremist Websites in Its Search Results,” Guardian, May 25, 2014.
47 Ana Marie Cox, “Who Should We Fear More with Our Data: The Government or Companies?,” Guardian, January 20, 2014.
48 Charlie Savage, Edward Wyatt, Peter Baker, and Michael D. Shear, “Surveillance Leaks Likely to Restart Debate on Privacy,” New York Times, June 7, 2013.
49 John Naughton, “Edward Snowden’s Not the Story. The Fate of the Internet Is,” Observer, July 27, 2013.
50 Ibid.
51 James Risen and Nick Wingfield, “Web’s Reach Binds N.S.A. and Silicon Valley Leaders,” New York Times, June 19, 2013.
52 Michael Hirsh, “Silicon Valley Doesn’t Just Help the Surveillance State—It Built It,” Atlantic, June 10, 2013.
53 Claire Cain Miller, “Tech Companies Concede to Surveillance Program,” New York Times, June 7, 2014.
54 David Firestone, “Twitter’s Surveillance Resistance,” New York Times, June 10, 2013.
55 Sue Halpern, “Partial Disclosure,” New York Review of Books, July 10, 2014.
56 Andy Greenberg and Ryan Mac, “How a ‘Deviant’ Philosopher Built Palantir, a CIA-Funded Data-Mining Juggernaut,” Forbes, August 14, 2013.
57 Ibid.
58 Ashlee Vance and Brad Stone, “Palantir, the War on Terror’s Secret Weapon,” Bloomberg Businessweek, November 22, 2011.
59 Robert Cookson, “Internet Launches Fightback Against State Snoopers,” Financial Times, August 23, 2013.
60 This letter was sent by AOL, Facebook, LinkedIn, Google, Apple, Microsoft, Twitter, and Yahoo. See reformgovernmentsurveillance.com.
61 “Silicon Valley’s Hypocrisy on Spying,” Bloomberg Businessweek, December 11, 2013.
62 Bruce Schneier, “The Public-Private Surveillance Partnership,” Bloomberg Businessweek, July 31, 2013.
63 Daniel Etherington, “Google Patents Tiny Cameras Embedded in Contact Lenses,” TechCrunch, April 13, 2014.
64 James Robinson, “Time Magazine Shows Just How Creepy Smart Homes Really Are,” Pando Daily, July 7, 2014.
65 Quentin Hardy, “How Urban Anonymity Disappears When All Data Is Tracked,” New York Times, April 22, 2014.
66 Ibid.
Chapter Eight
1 This remains the FailCon credo. See thefailcon.com/about.html.
2 Jessi Hempel, “Hey, Taxi Company, You Talkin’ to Me?,” CNN Money, September 23, 2013, money.cnn.com/2013/09/19/magazines/fortune/uber-kalanick.pr.fortune.
3 On Kalanick’s Ayn Rand fetish, see Paul Carr, “Travis Shru
gged: The Creepy, Dangerous Ideology Behind Silicon Valley’s Cult of Disruption,” Pando Daily, October 24, 2012, pandodaily.com/2012/10/24/travis-shrugged.
4 Julie Zauzmer and Lori Aratani, “Man Visiting D.C. Says Uber Driver Took Him on Wild Ride,” Washington Post, July 9, 2014.
5 Olivia Nuzzi, “Uber’s Biggest Problem Isn’t Surge Pricing. What If It’s Sexual Harassment by Drivers?,” Daily Beast, March 28, 2014.
6 See, for example, Ryan Lawler, “Uber Prepares for Another Fight with DC Regulators,” TechCrunch, May 17, 2013, techcrunch.com/2013/05/17/uber-prepares-for-another-fight-with-dc-regulators. See also Jeff John Roberts, “Cabbies Sue to Drive Car Service Uber out of San Francisco,” GigaOm, November 14, 2012, gigaom.com/2012/11/14/cabbies-sue-to-drive-car-service-uber-out-of-san-francisco.
7 Salvador Rodriguez, “Uber Claims Its Cars Attacked by Cab Drivers in France,” Los Angeles Times, January 13, 2014.
8 Mark Scott and Melissa Eddy, “German Court Bans Uber Service Nationwide,” New York Times, September 2, 2014.
9 David Streitfeld, “Rough Patch for Uber’s Challenge to Taxis,” New York Times, January 26, 2014.
10 Paul Sloan, “Marc Andreessen: Predictions for 2012 (and Beyond),” CNET, December 19, 2011, news.cnet.com/8301-1023_3-57345138-93/marc-andreessen-predictions-for-2012-and-beyond.
11 Jordan Novet, “Confirmed: Uber Driver Killed San Francisco Girl in Accident,” VentureBeat, January 2, 2014.
12 Michael Hiltzik, “Uber Upholds Capitalism, (Possibly) Learns Downside of Price Gouging,” Los Angeles Times, December 16, 2013.
13 “Uber’s Snow Storm Surge Pricing Gouged New Yorkers Big Time,” Gothamist, December 16, 2013.
14 Aly Weisman, “Jerry Seinfeld’s Wife Spent $415 During Uber’s Surge Pricing to Make Sure Her Kid Got to a Sleepover,” Business Insider, December 16, 2013.
15 Airbnb’s investigation by US tax authorities is well documented. See, for example, April Dembosky, “US Taxman Peers into Holiday Rental Sites,” Financial Times, May 29, 2011; Brian R. Fitzgerald and Erica Orden, “Airbnb Gets Subpoena for User Data in New York,” Wall Street Journal, October 7, 2013; and Elizabeth A. Harris, “The Airbnb Economy in New York: Lucrative but Often Unlawful,” New York Times, November 4, 2013.
16 Alexia Tsotsis, “TaskRabbit Gets $13M from Founders Fund and Others to ‘Revolutionize the World’s Labor Force,’” TechCrunch, July 23, 2012.
17 Brad Stone, “My Life as a TaskRabbit,” Bloomberg Businessweek, September 13, 2012.
18 Sarah Jaffe, “Silicon Valley’s Gig Economy Is Not the Future of Work—It’s Driving Down Wages,” Guardian, July 23, 2014.
19 Guy Standing, The Precariat: The New Dangerous Class (Bloomsbury Academic, 2001).
20 Natasha Singer, “In the Sharing Economy, Workers Find Both Freedom and Uncertainty,” New York Times, August 16, 2014.
21 George Packer, “Change the World,” New Yorker, May 27, 2013, newyorker.com/reporting/2013/05/27/130527fa_fact_packer. For my TechCrunchTV interview with Packer about his New Yorker piece, see “Keen On . . . How We Need to Scale Down Our Self-Regard and Grow Up,” TechCrunch, June 19, 2013, techcrunch.com/2013/06/19/keen-on-silicon-valley-how-we-need-to-scale-down-our-self-regard-and-grow-up.
22 For a video of Kalanick’s FailCon speech, see youtube.com/watch?v=2QrX5jsiico.
23 See invitation to FailChat: culturesfirststeps.eventbrite.com.
24 Stephen E. Siwek, “The True Cost of Sound Recording Piracy,” Institute of Policy Research, August 21, 2007. See executive summary: ipi.org/ipi_issues/detail/the-true-cost-of-sound-recording-piracy-to-the-us-economy.
25 IFPI Digital Music Report, 2011, “Music at the Touch of a Button,” ifpi.org/content/library/dmr2011.pdf, p. 15.
26 Ibid.
27 See, for example, Ellen Huet, “Rideshare Drivers’ Unexpected Perk: Networking,” San Francisco Chronicle, December 29, 2013.
28 Gideon Lewis-Kraus, No Exit: Struggling to Survive a Modern Gold Rush (Kindle Single, 2014).
29 Jessica Guynn, “San Francisco Split by Silicon Valley’s Wealth,” Los Angeles Times, August 14, 2013.
30 Rebecca Solnit, “Google Invades,” London Review of Books, February 7, 2013.
31 Michael Winter and Alistair Barr, “Protesters Vandalize Google Bus, Block Apple Shuttle,” USA Today, December 20, 2013.
32 Alexei Oreskovic and Sarah McBride, “Latest Perk on Google Buses: Security Guards,” Reuters, January 16, 2014.
33 Tom Perkins, “Progressive Kristallnacht Coming?,” Letters to the Editor, Wall Street Journal, January 24, 2014.
34 Nick Wingfield, “Seattle Gets Its Own Tech Bus Protest,” New York Times, February 10, 2014.
35 Packer, “Change the World.”
36 Ibid.
37 Guynn, “San Francisco Split by Silicon Valley’s Wealth.”
38 Stephanie Gleason and Rachel Feintzeig, “Startups Are Quick to Fire,” New York Times, December 12, 2013.
39 See, for example, Eric Ries, The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses (New York: Crown, 2011).
40 Quentin Hardy, “Technology Workers Are Young (Really Young),” New York Times, July 5, 2013.
41 Vivek Wadhwa, “A Code Name for Sexism and Racism,” Wall Street Journal, October 7, 2013.
42 Jon Terbush, “The Tech Industry’s Sexism Problem Is Only Getting Worse,” The Week, September 12, 2013.
43 Jessica Guynn, “Sexism a Problem in Silicon Valley, Critics Say,” Los Angeles Times, October 24, 2013.
44 Terbush, “The Tech Industry’s Sexism Problem Is Only Getting Worse.”
45 Elissa Shevinsky, “That’s It—I’m Finished Defending Sexism in Tech,” Business Insider, September 9, 2013.
46 Max Taves, “Bias Claims Surge Against Tech Industry,” Recorder, August 16, 2013.
47 Colleen Taylor, “Key Details of the Kleiner Perkins Gender Discrimination Lawsuit,” TechCrunch, May 22, 2012.
48 Alan Berube, “All Cities Are Not Created Unequal,” Brookings Institution, February 20, 2014.
49 Timothy Egan, “Dystopia by the Bay,” New York Times, December 5, 2013.
50 Marissa Lagos, “San Francisco Evictions Surge, Reports Find,” San Francisco Chronicle, November 5, 2013.
51 Carolyn Said, “Airbnb Profits Prompted S.F. Eviction, Ex-Tenant Says,” San Francisco Chronicle, January 22, 2014.
52 Ibid.
53 Casy Miner, “In a Divided San Francisco, Private Tech Buses Drive Tension,” NPR.org, December 17, 2013.
54 Andrew Gumbel, “San Francisco’s Guerrilla Protest at Google Buses Wells into Revolt,” Observer, January 25, 2014.
55 Carmel DeAmicis, “BREAKING: Protesters Attack Google Bus in West Oakland,” Pando Daily, December 20, 2013.
56 Robin Wilkey, “Peter Shih ‘10 Things I Hate About You’ Post Draws San Francisco’s Ire, Confirms Startup Stereotypes,” Huffington Post, August 16, 2013.
57 Jose Fitzgerald, “Real Tech Worker Says SF Homeless ‘Grotesque,’ ‘Degenerate,’ ‘Trash,’” San Francisco Bay Guardian, December 11, 2013.
58 Yasha Levine, “Occupy Wall Street Leader Now Works for Google, Wants to Crowdfund a Private Militia,” Pando Daily, February 7, 2014.
59 J. R. Hennessy, “The Tech Utopia Nobody Wants: Why the World Nerds Are Creating Will Be Awful,” Guardian, July 21, 2014.
60 Krissy Clark, “What Did the Tech CEO Say to the Worker He Wanted to Automate?,” Marketplace.org, August 28, 2013.
61 Solnit, “Google Invades.”
62 Justine Sharrock, “How San Francisco Tech Companies Justify Their Tax Breaks,” Buzzfeed, October 8, 2013.
63 Sam Biddle, “This Asshole Misses the Shutdown,” Valleywag, October 17, 2013.
64 Max Read, “Oakland Residents Are Crowdfunding a Private Police Force,” Valleywag, October 4, 2013.
65 Lisa Fernandez, “Facebook Will Be First Private Company in U.S. to Pay for Full-Time Beat Cop,” NBC
BayArea.com, March 5, 2014.
66 Geoffrey A. Fowler and Brenda Cronin, “Freelancers Get Jobs Via Web Services,” Wall Street Journal, May 29, 2013.
67 Greg Kumparak, “Larry Page Wants Earth to Have a Mad Scientist Island,” TechCrunch, May 2015.
68 Sean Gallagher, “Larry Page Wants You to Stop Worrying and Let Him Fix the World,” Ars Technica, May 20, 2013.
69 “What Is Burning Man?,” burningman.com/whatisburningman.
70 Nick Bilton, “A Line Is Drawn in the Desert,” New York Times, August 20, 2014.
71 Kevin Roose, “The Government Shutdown Has Revealed Silicon Valley’s Dysfunctional Fetish,” New York, October 16, 2013.
72 Chris Anderson, “Elon Musk’s Mission to Mars,” Wired, October 21, 2010.
73 Peter Delevett, “Tech Investor Tim Draper Launches ‘Six Californias’ Ballot Measure to Divide the Golden State,” San Jose Mercury News, December 23, 2013.
74 Aaron Kinney, “Martins Beach: Lawmaker Proposes Eminent Domain for Access on Khosla’s Property,” San Jose Mercury News, February 6, 2014.
75 Bill Wasik, “Silicon Valley Needs to Lose the Arrogance or Risk Destruction,” Wired, February 2, 2014.
76 Chris Baker, “Live Free or Down: Floating Utopias on the Cheap,” Wired, January 19, 2009.
77 Egan, “Dystopia by the Bay.”
78 Alex Hern, “Google Execs Saved Millions on Private Jet Flights Using Cheaper NASA Fuel,” Guardian, December 12, 2013.
79 Paul Goldberger, “Exclusive Preview: Google’s New Build-from-Scratch Googleplex,” Vanity Fair, February 22, 2013.
80 Allen Martin, “Google Launches Private SF Bay Ferry Service to Shuttle Workers,” CBS Local News, January 7, 2014.
81 Philop Matier and Andrew Ross, “Google Barge Mystery Unfurled, SFGate, November 8, 2013.
82 Tony Romm, “Senate Investigators: Apple Sheltered $44 Billion from Taxes,” Politico, May 20, 2103.
83 Bob Duggan, “Are Tech Giants’ Offices the Cathedrals of the Future?,” BigThink.com, December 12, 2013.
84 Thomas Schulz, “From Apple to Amazon: The New Monuments to Digital Domination,” Spiegel Online, November 29, 2013.
85 Brandon Bailey, “Mark Buys Four Houses Near His Palo Alto Home,” San Jose Mercury News, October 11, 2013.
86 Allison Arieff, “What Tech Hasn’t Learned from Urban Planning,” New York Times, December 13, 2013.