Steve Jobs

by Walter Isaacson

  Avie Tevanian, a lanky and gregarious engineer at NeXT who had become Jobs’s friend, remembers that every now and then, when they were going out to dinner, they would stop by Chrisann’s house to pick up Lisa. “He was very sweet to her,” Tevanian recalled. “He was a vegetarian, and so was Chrisann, but she wasn’t. He was fine with that. He suggested she order chicken, and she did.”

  Eating chicken became her little indulgence as she shuttled between two parents who were vegetarians with a spiritual regard for natural foods. “We bought our groceries—our puntarella, quinoa, celeriac, carob-covered nuts—in yeasty-smelling stores where the women didn’t dye their hair,” she later wrote about her time with her mother. “But we sometimes tasted foreign treats. A few times we bought a hot, seasoned chicken from a gourmet shop with rows and rows of chickens turning on spits, and ate it in the car from the foil-lined paper bag with our fingers.” Her father, whose dietary fixations came in fanatic waves, was more fastidious about what he ate. She watched him spit out a mouthful of soup one day after learning that it contained butter. After loosening up a bit while at Apple, he was back to being a strict vegan. Even at a young age Lisa began to realize his diet obsessions reflected a life philosophy, one in which asceticism and minimalism could heighten subsequent sensations. “He believed that great harvests came from arid sources, pleasure from restraint,” she noted. “He knew the equations that most people didn’t know: Things led to their opposites.”

  In a similar way, the absence and coldness of her father made his occasional moments of warmth so much more intensely gratifying. “I didn’t live with him, but he would stop by our house some days, a deity among us for a few tingling moments or hours,” she recalled. Lisa soon became interesting enough that he would take walks with her. He would also go rollerblading with her on the quiet streets of old Palo Alto, often stopping at the houses of Joanna Hoffman and Andy Hertzfeld. The first time he brought her around to see Hoffman, he just knocked on the door and announced, “This is Lisa.” Hoffman knew right away. “It was obvious she was his daughter,” she told me. “Nobody has that jaw. It’s a signature jaw.” Hoffman, who suffered from not knowing her own divorced father until she was ten, encouraged Jobs to be a better father. He followed her advice, and later thanked her for it.

  Once he took Lisa on a business trip to Tokyo, and they stayed at the sleek and businesslike Okura Hotel. At the elegant downstairs sushi bar, Jobs ordered large trays of unagi sushi, a dish he loved so much that he allowed the warm cooked eel to pass muster as vegetarian. The pieces were coated with fine salt or a thin sweet sauce, and Lisa remembered later how they dissolved in her mouth. So, too, did the distance between them. As she later wrote, “It was the first time I’d felt, with him, so relaxed and content, over those trays of meat; the excess, the permission and warmth after the cold salads, meant a once inaccessible space had opened. He was less rigid with himself, even human under the great ceilings with the little chairs, with the meat, and me.”

  But it was not always sweetness and light. Jobs was as mercurial with Lisa as he was with almost everyone, cycling between embrace and abandonment. On one visit he would be playful; on the next he would be cold; often he was not there at all. “She was always unsure of their relationship,” according to Hertzfeld. “I went to a birthday party of hers, and Steve was supposed to come, and he was very, very, late. She got extremely anxious and disappointed. But when he finally did come, she totally lit up.”

  Lisa learned to be temperamental in return. Over the years their relationship would be a roller coaster, with each of the low points elongated by their shared stubbornness. After a falling-out, they could go for months not speaking to each other. Neither one was good at reaching out, apologizing, or making the effort to heal, even when he was wrestling with repeated health problems. One day in the fall of 2010 he was wistfully going through a box of old snapshots with me, and paused over one that showed him visiting Lisa when she was young. “I probably didn’t go over there enough,” he said. Since he had not spoken to her all that year, I asked if he might want to reach out to her with a call or email. He looked at me blankly for a moment, then went back to riffling through other old photographs.

  The Romantic

  When it came to women, Jobs could be deeply romantic. He tended to fall in love dramatically, share with friends every up and down of a relationship, and pine in public whenever he was away from his current girlfriend. In the summer of 1983 he went to a small dinner party in Silicon Valley with Joan Baez and sat next to an undergraduate at the University of Pennsylvania named Jennifer Egan, who was not quite sure who he was. By then he and Baez had realized that they weren’t destined to be forever young together, and Jobs found himself fascinated by Egan, who was working on a San Francisco weekly during her summer vacation. He tracked her down, gave her a call, and took her to Café Jacqueline, a little bistro near Telegraph Hill that specialized in vegetarian soufflés.

  They dated for a year, and Jobs often flew east to visit her. At a Boston Macworld event, he told a large gathering how much in love he was and thus needed to rush out to catch a plane for Philadelphia to see his girlfriend. The audience was enchanted. When he was visiting New York, she would take the train up to stay with him at the Carlyle or at Jay Chiat’s Upper East Side apartment, and they would eat at Café Luxembourg, visit (repeatedly) the apartment in the San Remo he was planning to remodel, and go to movies or (once at least) the opera.

  He and Egan also spoke for hours on the phone many nights. One topic they wrestled with was his belief, which came from his Buddhist studies, that it was important to avoid attachment to material objects. Our consumer desires are unhealthy, he told her, and to attain enlightenment you need to develop a life of nonattachment and non-materialism. He even sent her a tape of Kobun Chino, his Zen teacher, lecturing about the problems caused by craving and obtaining things. Egan pushed back. Wasn’t he defying that philosophy, she asked, by making computers and other products that people coveted? “He was irritated by the dichotomy, and we had exuberant debates about it,” Egan recalled.

  In the end Jobs’s pride in the objects he made overcame his sensibility that people should eschew being attached to such possessions. When the Macintosh came out in January 1984, Egan was staying at her mother’s apartment in San Francisco during her winter break from Penn. Her mother’s dinner guests were astonished one night when Steve Jobs—suddenly very famous—appeared at the door carrying a freshly boxed Macintosh and proceeded to Egan’s bedroom to set it up.

  Jobs told Egan, as he had a few other friends, about his premonition that he would not live a long life. That was why he was driven and impatient, he confided. “He felt a sense of urgency about all he wanted to get done,” Egan later said. Their relationship tapered off by the fall of 1984, when Egan made it clear that she was still far too young to think of getting married.

  Shortly after that, just as the turmoil with Sculley was beginning to build at Apple in early 1985, Jobs was heading to a meeting when he stopped at the office of a guy who was working with the Apple Foundation, which helped get computers to nonprofit organizations. Sitting in his office was a lithe, very blond woman who combined a hippie aura of natural purity with the solid sensibilities of a computer consultant. Her name was Tina Redse. “She was the most beautiful woman I’d ever seen,” Jobs recalled.

  He called her the next day and asked her to dinner. She said no, that she was living with a boyfriend. A few days later he took her on a walk to a nearby park and again asked her out, and this time she told her boyfriend that she wanted to go. She was very honest and open. After dinner she started to cry because she knew her life was about to be disrupted. And it was. Within a few months she had moved into the unfurnished mansion in Woodside. “She was the first person I was truly in love with,” Jobs later said. “We had a very deep connection. I don’t know that anyone will ever understand me better than she did.”

  Redse came from a troubled family, and Jobs share
d with her his own pain about being put up for adoption. “We were both wounded from our childhood,” Redse recalled. “He said to me that we were misfits, which is why we belonged together.” They were physically passionate and prone to public displays of affection; their make-out sessions in the NeXT lobby are well remembered by employees. So too were their fights, which occurred at movie theaters and in front of visitors to Woodside. Yet he constantly praised her purity and naturalness. As the well-grounded Joanna Hoffman pointed out when discussing Jobs’s infatuation with the otherworldly Redse, “Steve had a tendency to look at vulnerabilities and neuroses and turn them into spiritual attributes.”

  When he was being eased out at Apple in 1985, Redse traveled with him in Europe, where he was salving his wounds. Standing on a bridge over the Seine one evening, they bandied about the idea, more romantic than serious, of just staying in France, maybe settling down, perhaps indefinitely. Redse was eager, but Jobs didn’t want to. He was burned but still ambitious. “I am a reflection of what I do,” he told her. She recalled their Paris moment in a poignant email she sent to him twenty-five years later, after they had gone their separate ways but retained their spiritual connection:

  We were on a bridge in Paris in the summer of 1985. It was overcast. We leaned against the smooth stone rail and stared at the green water rolling on below. Your world had cleaved and then it paused, waiting to rearrange itself around whatever you chose next. I wanted to run away from what had come before. I tried to convince you to begin a new life with me in Paris, to shed our former selves and let something else course through us. I wanted us to crawl through that black chasm of your broken world and emerge, anonymous and new, in simple lives where I could cook you simple dinners and we could be together every day, like children playing a sweet game with no purpose save the game itself. I like to think you considered it before you laughed and said “What could I do? I’ve made myself unemployable.” I like to think that in that moment’s hesitation before our bold futures reclaimed us, we lived that simple life together all the way into our peaceful old ages, with a brood of grandchildren around us on a farm in the south of France, quietly going about our days, warm and complete like loaves of fresh bread, our small world filled with the aroma of patience and familiarity.

  The relationship lurched up and down for five years. Redse hated living in his sparsely furnished Woodside house. Jobs had hired a hip young couple, who had once worked at Chez Panisse, as housekeepers and vegetarian cooks, and they made her feel like an interloper. She would occasionally move out to an apartment of her own in Palo Alto, especially after one of her torrential arguments with Jobs. “Neglect is a form of abuse,” she once scrawled on the wall of the hallway to their bedroom. She was entranced by him, but she was also baffled by how uncaring he could be. She would later recall how incredibly painful it was to be in love with someone so self-centered. Caring deeply about someone who seemed incapable of caring was a particular kind of hell that she wouldn’t wish on anyone, she said.

  They were different in so many ways. “On the spectrum of cruel to kind, they are close to the opposite poles,” Hertzfeld later said. Redse’s kindness was manifest in ways large and small; she always gave money to street people, she volunteered to help those who (like her father) were afflicted with mental illness, and she took care to make Lisa and even Chrisann feel comfortable with her. More than anyone, she helped persuade Jobs to spend more time with Lisa. But she lacked Jobs’s ambition and drive. The ethereal quality that made her seem so spiritual to Jobs also made it hard for them to stay on the same wavelength. “Their relationship was incredibly tempestuous,” said Hertzfeld. “Because of both of their characters, they would have lots and lots of fights.”

  They also had a basic philosophical difference about whether aesthetic tastes were fundamentally individual, as Redse believed, or universal and could be taught, as Jobs believed. She accused him of being too influenced by the Bauhaus movement. “Steve believed it was our job to teach people aesthetics, to teach people what they should like,” she recalled. “I don’t share that perspective. I believe when we listen deeply, both within ourselves and to each other, we are able to allow what’s innate and true to emerge.”

  When they were together for a long stretch, things did not work out well. But when they were apart, Jobs would pine for her. Finally, in the summer of 1989, he asked her to marry him. She couldn’t do it. It would drive her crazy, she told friends. She had grown up in a volatile household, and her relationship with Jobs bore too many similarities to that environment. They were opposites who attracted, she said, but the combination was too combustible. “I could not have been a good wife to ‘Steve Jobs,’ the icon,” she later explained. “I would have sucked at it on many levels. In our personal interactions, I couldn’t abide his unkindness. I didn’t want to hurt him, yet I didn’t want to stand by and watch him hurt other people either. It was painful and exhausting.”

  After they broke up, Redse helped found OpenMind, a mental health resource network in California. She happened to read in a psychiatric manual about Narcissistic Personality Disorder and decided that Jobs perfectly met the criteria. “It fits so well and explained so much of what we had struggled with, that I realized expecting him to be nicer or less self-centered was like expecting a blind man to see,” she said. “It also explained some of the choices he’d made about his daughter Lisa at that time. I think the issue is empathy—the capacity for empathy is lacking.”

  Redse later married, had two children, and then divorced. Every now and then Jobs would openly pine for her, even after he was happily married. And when he began his battle with cancer, she got in touch again to give support. She became very emotional whenever she recalled their relationship. “Though our values clashed and made it impossible for us to have the relationship we once hoped for,” she told me, “the care and love I felt for him decades ago has continued.” Similarly, Jobs suddenly started to cry one afternoon as he sat in his living room reminiscing about her. “She was one of the purest people I’ve ever known,” he said, tears rolling down his cheeks. “There was something spiritual about her and spiritual about the connection we had.” He said he always regretted that they could not make it work, and he knew that she had such regrets as well. But it was not meant to be. On that they both agreed.

  CHAPTER TWENTY-ONE

  FAMILY MAN

  At Home with the Jobs Clan

  With Laurene Powell, 1991

  Laurene Powell

  By this point, based on his dating history, a matchmaker could have put together a composite sketch of the woman who would be right for Jobs. Smart, yet unpretentious. Tough enough to stand up to him, yet Zen-like enough to rise above turmoil. Well-educated and independent, yet ready to make accommodations for him and a family. Down-to-earth, but with a touch of the ethereal. Savvy enough to know how to manage him, but secure enough to not always need to. And it wouldn’t hurt to be a beautiful, lanky blonde with an easygoing sense of humor who liked organic vegetarian food. In October 1989, after his split with Tina Redse, just such a woman walked into his life.

  More specifically, just such a woman walked into his classroom. Jobs had agreed to give one of the “View from the Top” lectures at the Stanford Business School one Thursday evening. Laurene Powell was a new graduate student at the business school, and a guy in her class talked her into going to the lecture. They arrived late and all the seats were taken, so they sat in the aisle. When an usher told them they had to move, Powell took her friend down to the front row and commandeered two of the reserved seats there. Jobs was led to the one next to her when he arrived. “I looked to my right, and there was a beautiful girl there, so we started chatting while I was waiting to be introduced,” Jobs recalled. They bantered a bit, and Laurene joked that she was sitting there because she had won a raffle, and the prize was that he got to take her to dinner. “He was so adorable,” she later said.

  After the speech Jobs hung around on the edge of the stage
chatting with students. He watched Powell leave, then come back and stand at the edge of the crowd, then leave again. He bolted out after her, brushing past the dean, who was trying to grab him for a conversation. After catching up with her in the parking lot, he said, “Excuse me, wasn’t there something about a raffle you won, that I’m supposed to take you to dinner?” She laughed. “How about Saturday?” he asked. She agreed and wrote down her number. Jobs headed to his car to drive up to the Thomas Fogarty winery in the Santa Cruz mountains above Woodside, where the NeXT education sales group was holding a dinner. But he suddenly stopped and turned around. “I thought, wow, I’d rather have dinner with her than the education group, so I ran back to her car and said ‘How about dinner tonight?’” She said yes. It was a beautiful fall evening, and they walked into Palo Alto to a funky vegetarian restaurant, St. Michael’s Alley, and ended up staying there for four hours. “We’ve been together ever since,” he said.

  Avie Tevanian was sitting at the winery restaurant waiting with the rest of the NeXT education group. “Steve was sometimes unreliable, but when I talked to him I realized that something special had come up,” he said. As soon as Powell got home, after midnight, she called her close friend Kathryn (Kat) Smith, who was at Berkeley, and left a message on her machine. “You will not believe what just happened to me!” it said. “You will not believe who I met!” Smith called back the next morning and heard the tale. “We had known about Steve, and he was a person of interest to us, because we were business students,” she recalled.