The Culture Code: The Secrets of Highly Successful Groups
Page 21
For more on the Red Balloon Challenge, see J. Tang, M. Cebrian, N. Giacobe, H. Kim, T. Kim, and D. Wickert, “Reflecting on the DARPA Red Balloon Challenge,” Communications of the ACM 54 (2011), 78–85; and G. Pickard, I. Rahwan, W. Pan, M. Cebrian, R. Crane, A. Madan, and A. Pentland, “Time-Critical Social Mobilization,” Science 334 (2011), 509–12.
9 · The Super-Cooperators
For more on the origins of the Navy SEALs, see America’s First Frogman by Elizabeth Kauffman (Annapolis, MD: Naval Institute Press, 2004). For more on the Upright Citizens Brigade, see High-Status Characters by Brian Raftery (New York: Megawatt Press, 2013); The Upright Citizens Brigade Comedy Improvisational Manual by Matt Besser, Ian Roberts, and Matt Walsh (New York: The Comedy Council of Nicea LLC, 2013); Yes, And by Kelly Leonard and Tom Yorton (New York: HarperBusiness, 2015); and The Funniest One in the Room: The Lives and Legends of Del Close by Kim Howard Johnson (Chicago: Chicago Review Press, 2008).
11 · How to Create Cooperation with Individuals
For more on Bell Labs, see David Gertner’s The Idea Factory: Bell Labs and the Great Age of American Innovation (New York: Penguin Press, 2012). For more on IDEO, see The Art of Innovation by Tom Kelley (New York: Currency Doubleday, 2001) and Change by Design by Tom Brown (New York: HarperBusiness, 2009).
For studies on concordance, see C. Marci, J. Ham, E. Moran, and S. Orr, “Physiologic Correlates of Perceived Therapist Empathy and Social-Emotional Process During Psychotherapy,”Journal of Nervous and Mental Disease 195 (2007),103–11; and C. Marci and S. Orr, “The Effect of Emotional Distance on Psychophysiologic Concordance and Perceived Empathy Between Patient and Interviewer,” Applied Psychophysiology and Biofeedback 31 (2006), 115–28.
13 · Three Hundred and Eleven Words
For the starlings’ system of navigation, see M. Ballerini, N. Cabibbo, R. Candelier, A. Cavagna, E. Cisbani, I. Giardina, V. Lecomte, A. Orlandi, G. Parisi, A. Procaccini, M. Viale, and V. Zdravkovic, “Interaction Ruling Animal Collective Behavior Depends on Topological Rather than Metric Distance: Evidence from a Field Study,” PNAS 105 (2008), 1232–37.
Gabriele Oettingen’s work on mental contrasting can be found in Rethinking Positive Thinking (New York: Current, 2014), as well as G. Oettingen, D. Mayer, A. Sevincer, E. Stephens, H. Pak, and M. Hagenah, “Mental Contrasting and Goal Commitment: The Mediating Role of Energization,” Personality and Social Psychology Bulletin 35 (2009), 608–22.
For more on the Pygmalion Effect, see R. Rosenthal and L. Jacobson, “Teachers’ Expectancies: Determinates of Pupils’ IQ Gains,” Psychological Reports 19 (1966), 115–18. For more on how narratives affect motivation, see A. Grant, E. Campbell, G. Chen, K. Cottone, D. Lapedis, and K. Lee, “Impact and the Art of Motivation Maintenance: The Effects of Contact with Beneficiaries on Persistence Behavior,” Organizational Behavior and Human Decision Processes 103 (2007), 53–67.
14 · The Hooligans and the Surgeons
See C. Stott, O. Adang, A. Livingstone, and M. Schreiber, “Tackling Football Hooliganism: A Quantitative Study of Public Order, Policing and Crowd Psychology,” Psychology Public Policy and Law 53 (2008), 115–41; C. Stott and S. Reicher, “How Conflict Escalates: The Inter-Group Dynamics of Collective Football Crowd ‘Violence,’ ” Sociology 32, (1998), 353–77; A. Edmondson, R. Bohmer, and G. Pisano, “Speeding Up Team Learning,” Harvard Business Review 79, no. 9 (2001), 125–32; and A. Edmondson, R. Bohmer, and G. Pisano, “Disrupted Routines: Team Learning and New Technology Implementation in Hospitals,” Administrative Science Quarterly 46 (2001), 685–716.
15 · How to Lead for Proficiency
See S. Reilly Salgado and W. Starbuck, “Fine Restaurants: Creating Inimitable Advantages in a Competitive Industry,” doctoral dissertation, New York University Graduate School of Business Administration (2003).
16 · How to Lead for Creativity
See Creativity Inc. by Ed Catmull with Amy Wallace (New York: Random House, 2014).
Recommended Reading
Laszlo Bock, Work Rules (New York: Grand Central Publishing, 2015)
David Brooks, The Social Animal (New York: Random House, 2011)
Arie de Geus, The Living Company (Boston, MA: Harvard Business Review Press, 2002)
Angela Duckworth, Grit: The Power of Perseverance and Passion (New York: Scribner, 2016)
Charles Duhigg, The Power of Habit: Why We Do What We Do in Life and Business (New York: Random House, 2012)
Amy Edmondson, Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy (San Francisco: Jossey-Bass Pfeiffer, 2012)
Adam Grant, Give and Take (New York: Viking, 2013)
Richard Hackman, Leading Teams (Boston, MA: Harvard Business Review Press, 2002)
Chip and Dan Heath, Switch: How to Change Things When Change is Hard (New York: Broadway Books, 2010)
Sebastian Junger, Tribe: On Homecoming and Belonging (New York: HarperCollins, 2016)
James Kerr, Legacy (London: Constable & Robinson, 2013)
Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable (San Francisco: Jossey-Bass, 2002)
Stanley McChrystal, Team of Teams: New Rules of Engagement for a Complex World (New York: Portfolio, 2015).
Mark Pagel, Wired for Culture (New York: W. W. Norton & Company, 2012)
Daniel Pink, Drive: The Surprising Truth About What Motivates Us (New York: Riverhead Books, 2009)
Amanda Ripley, The Smartest Kids in the World: And How They Got That Way (New York: Simon & Schuster, 2013)
Edgar H. Schein, Helping (Oakland, CA: Berrett-Koehler Publishers, 2009)
Edgar H. Schein, Humble Inquiry (Oakland, CA: Berrett-Koehler Publishers, 2013)
Peter M. Senge, The Fifth Discipline (New York: Doubleday Business, 1990)
Michael Tomasello, Why We Cooperate (Cambridge, MA: MIT Press, 2009)
By Daniel Coyle
Hardball
Waking Samuel
Lance Armstrong’s War
The Talent Code
The Secret Race (with Tyler Hamilton)
The Little Book of Talent
The Culture Code
About the Author
DANIEL COYLE is the New York Times bestselling author of The Talent Code, The Little Book of Talent, The Secret Race (with Tyler Hamilton), and other books. Winner (with Hamilton) of the 2012 William Hill Sports Book of the Year Prize, he is a contributing editor for Outside magazine, and also works as a special advisor to the Cleveland Indians. Coyle lives in Cleveland, Ohio, during the school year and in Homer, Alaska, during the summer with his wife, Jen, and their four children.
danielcoyle.com
Twitter: @danielcoyle
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Table of Contents
Title Page
Copyright
Contents
Epigraph
Introduction: When Two Plus Two Equals Ten
Skill 1 · Build Safety Chapter 1: The Good Apples
Chapter 2: The Billion-Dollar Day When Nothing Happened
Chapter 3: The Christmas Truce, the One-Hour Experiment, and the Missileers
Chapter 4: How to Build Belonging
Chapter 5: How to Design for Belonging
Chapter 6: Ideas for Action
Skill 2 · Share Vulnerability Chapter 7: “Tell Me What You Want, and I’ll Help You”
Chapter 8: The Vulnerability Loop
Chapter 9: The Super-Cooperators
Chapter 10: How to Create Cooperation in Small Groups
Chapter 11: How to Create Cooperation with Individuals
Chapter 12: Ideas for Action
Skill 3 · Establish Purpose Chapter 13: Three Hundred and Eleven Words
Chapter 14: The Hooligans a
nd the Surgeons
Chapter 15: How to Lead for Proficiency
Chapter 16: How to Lead for Creativity
Chapter 17: Ideas for Action
Epilogue
Dedication
Acknowledgments
Notes
Other Titles
About the Author