Assured Attention

"Assuring you of our best attention at all times" has been the watchword at Murrays department store of distinction for more than a hundred years.Despite a changing retail world it still strives to fulfil this commitment.The store itself remains a beautiful, inconvenient and theatrical place. Murrays is largely defined by its staff and customers: their dramas, comedies and tragedies large and small mark each working day.This book begins and ends at the annual garden party for the staff. Miss Margaret Murray, its owner and managing director is keen to thank the staff for their hard work as the store moves inexorably into the 1980s. Not all is as it seems, however, and Miss Murray has a surprise for her dedicated team.We meet some new faces, catch up with some more familiar ones and one awkward customer gets his come-uppance in some style.