by Bill Eddy
Kelli Daniels as the publicist in making this another widely read book on this
difficult topic of high- conflict personalities.
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INDE X
NUMBERS AND DATES
adversarial behavior, 139–140
4-way voter split, 163–164
adversarial leadership, 46–47
cultural leadership, 30–32
aggressive behavior, 10, 20, 140, 157
diagram, 29, 175–176
Ailes, Roger, 45–46, 101–102, 151
Dropouts, 28–30
all- or- nothing thinking, 142–143, 174
emotional differences, 34–35
American Psychiatric Association, 11
emotions, contagiousness, 32–34
amygdala, 33–34
fear factor, 35–36
anti- Semitism, 6, 63, 65
Loyalists, 27
ASPD (antisocial personality disorder)
Moderates, 28–29
diagram, 16
Resisters, 28–30
explained, 11, 13–14
1920s and 1930s, Jewish population in
seductiveness, 20–21
Germany, 61
traits, 141
1929, Great Depression, 64–65
assertive approach, 158–159
1949, FCC (Federal Communications
attention, giving, 129–133
Commission), 44
audience, knowing, 129, 134–135
1960-1979, African ethnic groups, 5
authoritarian streak, America, 95
1964, Civil Rights Act, 101
“authoritarianization, ” 84
1966-1975, Cultural Revolution,
74–75
B
1980s, break up of Soviet Union, 5
Beer Hall Putsch, 66
1989, destruction of Berlin Wall, 42
behavior
1990s
adapting, 9
culture of blame, 42
extremity, 143
Yugoslav Wars, 5–6
noticing, 145
1996, rise of cable news channels, 44
patterns, 12
2002, popularity, 45
being everywhere, 159–160
2016 presidential election, 107–112,
Berlin Wall, 42, 83
115, 133
Berlusconi, Silvio
early years, 91
A
Fantasy Crisis Triad, 92
Abramson, Jill, 45
as fantasy hero, 179
ACA (Affordable Care Act), 106
HCP (high- conflict personality), 92
Access Hollywood tape, 152
heroes and villains, 92–93
adapting behavior, 9
high- emotion media, 93–94
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196 Index
Berlusconi, Silvio (continued)
crises, characterization, 51–52, 57. See
historical perspective, 91
also Fantasy Crisis Triad
villains and heroes, 92–93
crisis emotions, 174
BIFF (brief, informative, friendly, firm)
crowds, recognizing energy of, 161–162
responses, 133, 153–156
C- SPAN, 43
blaming words, noticing, 142. See also
cultural environment, 9
culture of blame; Targets of Blame;
cultural leadership, 30–32, 45–46
words
Cultural Revolution, 5, 74–75
Bolshevik Party, 32, 67
culture of blame, 42–43. See also
Boxell, Levi, 114
blaming words; Targets of Blame
brain areas
amygdala, 33–34
D
fear factor, 35–36
“death panels, ” 151
left vs. right, 38
democracy, threats to, 13
mirror neurons, 33–34
Democrats vs. Republicans, 34–35
Breitbart, 114
demonic personality, 4
Brodie, Fawn, 100
Depression. See Great Depression
dictatorship, 65
C
domineering behavior, 10, 25
cable news channels, rise of, 44. See
Double Negatives, Trump, Donald,
also fake news; high- emotion media;
109–110
media; negative news
Dropouts
Canadian NAFTA “crisis, ” 106–107
4-way voter split, 29
charm and persuasion, 8–9
characteristics, 28–29
Chavez, Hugo, 88–90
empathy, strength, power, 133–134
childhood experiences, 9
treating as opponents, 124
children, personality differences, 35
Trump, Donald, 111–112
China, Fantasy Crisis Triad, 178. See
DSM-5 (Diagnostic and Statistical
also Mao Zedong
Manual of Mental Disorders, Fifth
Christie, Chris, 149
Edition). See also mental illness
Civil Rights Act, 1964, 101
narcissism vs. sociopathology, 14
Clinton, Bill, 45
NPD (narcissistic personality
Clinton, Hillary, 80, 109–111, 113,
disorder), 12–13
119–120, 132
personality disorders, 11
CNN, 45
Duterte, Rodrigo
cognitive capacity, reduction, 41
early years, 85
Cohn, Gary, 106
false news, 41
collaboration (teamwork), 47
Fantasy Crisis Triad, 86
Communist Party, China, 72
HCP (high- conflict personality), 86
“Communist takeover.” See McCarthy,
heroes and villains, 86–87
Joseph
high- emotion media, 87–88
community, dividing, 23–24
historical perspective, 85
compromising vs. fighting, 129–130, 136
villains and heroes, 86–87
conservatives vs. liberals, 34–35
Constitution, United States, 46
E
Coughlin, Charles, 95
electing HCPs, preventing, 129
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Index 197
elections, screening HCPs, 140–141
Fantasy Crisis Triad. See also crises;
“Eleventh Commandment, ” 132
three key questions
emotional attacks, refraining from,
Berlusconi, Silvio, 92
150–152
BIFF (brief, informative, friendly,
emotional attention, providing, 127
firm) responses, 153–156
emotional communication, 32–34
China, 178
emotional differences, 34–36
Duterte, Rodrigo, 86
emotional messaging, 128
everything is crisis, 50–52
emotional relationships, 32–34
Germany, 178
emotional repetition in isolation, 45,
Hitler, Adolf, 63–64
114, 128, 136, 160
Hungary, 179
emotional warfare
informative approach, 153–156
attacking Targets of Blame, 22–23
Italy, 179
defined, 19
Maduro, Nicolas, 89
dividing community, 23–24
McCarthy, Joseph, 97
dominating everyone, 25
mistake of believing in, 118–119
pattern, 20–25
Nixon, Richard, 100
seducing Negative Advocates,
&nb
sp; nuances, 54–55
20–22
Orban, Viktor, 83
emotions
overview, 49–50
“catching, ” 33
Putin, Vladimir, 79
intensity and lack of
responses to human problems,
management, 143
53–54
self- monitoring, 144–145
Russia, 178
empathy
Stalin, Josef, 69–70
giving, 129–133
stop thinking, 50
lacking, 174
Targets of Blame, 55–56
enemies
Trump, Donald, 104, 106–107,
Dropouts as, 123–124
112–113
Loyalists as, 124
United States, 179–180
moderate opponents as, 122–123
villains and heroes, 52–53
Resisters as, 123
Venezuela, 179
seeking, 42–43
Zedong, Mao, 73–74
energy, strength, and power, 130, 136
fantasy heroes. See heroes and villains
Ergoğan, Recep Tayyip, 121
fantasy villains. See villains and heroes
FCC (Federal Communications
F
Commission), 44
Facebook, impact on presidency, 40–41
fear factor, 35–36, 42
factual repetition, 160
Fidesz party, 82–83
fairness doctrine, end of, 44
fighting vs. compromising, 129–130, 136
fake news. See also cable news channels; Filipino politics. See Duterte, Rodrigo
high- emotion media; media;
Fox News, 44–45, 113–114
negative news
Fromm, Erich, 14–15
analyzing, 164–166
origin, 163
G
vs. truth, 40–41
genetic tendencies, 9
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198 Index
Gentzkow, Matthew, 114
cultural leadership, 45–46
German Communist Party, 31
Duterte, Rodrigo, 86–87
Gingrich, Newt, 43–44, 113
fantasizing, 45–47, 50–55, 57,
Great Depression, 64–65, 95
150–153, 174
Great Leap Forward, 5, 74
Fantasy Crisis Triad, 50–51, 54–55
Hitler, Adolf, 64–66
H
Mao Zedong, 74–75
HCP (high- conflict personality)
Maduro, Nicolas, 89–90
Berlusconi, Silvio, 92
McCarthy, Joseph, 97–98
Trump, Donald, 103–104
mistake of believing in, 119–120
HCP attacks, ignoring, 158
Nixon, Richard, 101
HCP politicians, stopping, 125–126
Orban, Viktor, 83–84
HCP Theory, 10
political leadership, 47
HCP Wannabe Kings. See Wannabe
Putin, Vladimir, 79–80
Kings
responding to, 150–153
HCPs (high- conflict personalities). See
Stalin, Josef, 70
also Wannabe Kings
three key questions, 57
behaviors, 3, 7–9, 169–171
Trump, Donald, 105–106
capabilities, 125–126
high- conflict politician scorecard,
“controlling, ” 121–122
173–174
diagram, 16
high- emotion media. See also cable
early warning signs, 141
news channels; fake news; media;
emotional warfare, 20
negative news
enduring pattern, 140
adversarial leadership, 46–47
fundamental behavior, 139–140
attraction, 10
jamming Radar, 145–146
Berlusconi, Silvio, 93–94
key traits, 141
competition, 39
lack of self- understanding, 131
cultural leadership, 45–46
patterns, 142–146
daily drama, 39
in politics, 10–11
dramatic aspect, 39
predictable behaviors, 169–171
Duterte, Rodrigo, 87–88
preventing election, 129
face and voice news, 37–38
reminders, 146–147
future and past, 41–42
scorecard, 174
HCPs (high- conflict
screening, 140–141
personalities), 39
speaking about, 131
Hitler, Adolf, 66
splitting pattern, 23
impaired ability to think, 41
spotting patterns, 142–146
Maduro, Nicolas, 90–91
“victimization” and “defense, ” 121
McCarthy, Joseph, 98–99
WEB Method, 142–145
Nixon, Richard, 101–102
Heimans, Jeremy, 151
Orban, Viktor, 84–85
heroes and villains
personal communication, 40
avoiding emotional attacks, 150–152
political Culture of Blame, 42–43
avoiding emotional defense,
and politics, 43–45
152–153
Putin, Vladimir, 81
Berlusconi, Silvio, 92–93
Stalin, Josef, 70–71
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Index 199
Trump, Donald, 113–115
K
viral aspect, 40–41
Kaiser Wilhelm II, 64
Zedong, Mao, 75
Kerry, John, 158
Hindenburg, 63–64, 66
key questions, 6–7, 161. See also
Hitler, Adolf
Fantasy Crisis Triad
ability to stop thinking, 50
KGB, 78
anti- Semitism, 6
kulaks, 32, 34, 70
cultural leadership, 31
demonic personality, 4
L
early years, 62–63
leadership. See adversarial leadership;
Fantasy Crisis Triad, 63–64
cultural leadership
as fantasy hero, 178
“Leftists” vs. “Rightists, ” 24
HCP (high- conflict personality), 63
Lenin, Vladimir, 24, 67–68. See also
high- emotion media, 66
Russia
historical perspective, 61
liberals vs. conservatives, 34–35
on radio, 40
Little Red Book, 75
seductive promises, 22
Long, Huey, 95
splitting pattern, 24
The Loudest Voice in the Room, 44
villains and heroes, 64–66
Loyalists
warning signs, 118
described, 27–28
hope, reasons for, 13
empathy, strength, power, 131
human problems, responses, 53–54
jamming Radar, 145–146
humanity, threats to, 13
relative numbers, 128
Hungary
treating as enemies, 124
Fantasy Crisis Triad, 179
Trump, Donald, 107–108
Orban, Viktor, 82–85
M
I
Maduro, Nicolas
“I alone can fix it,” 50, 55
early years, 88
idealism, promising, 21–22
Fantasy Crisis Triad, 89
Identity Crisis research, 109
as fantasy hero, 179
immunity, maintaining, 167–168
HCP (high- contrast
Independent voters, 110
personality),
89
International Criminal Tribunal, 6
heroes and villains, 89–90
issues, knowing reality of, 129,
high- emotion media, 90–91
135–136
historical perspective, 88
Italy
villains and heroes, 89–90
Fantasy Crisis Triad, 179
Magna Carta, 46
Berlusconi, Silvio, 91–94
malignant narcissism, 14–16
Mao Zedong
J
early years, 71
Jewish population in Germany, 1920s
Fantasy Crisis Triad, 73–74, 178
and 1930s, 61
as fantasy hero, 178
Johnson, Lyndon, 102
Great Leap Forward, 5
Jones, Jim, 96
HCP (high- conflict personality),
juries, confusing and inflaming, 20–21
72–73
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200 Index
Mao Zedong (continued)
Mitchell, Brian David, 15
heroes and villains, 74–75
Moderates
high- emotion media, 75
described, 28–29
historical perspective, 71
empathy, strength, power, 133
vs. Josef Stalin, 73–74
Trump, Donald, 108–109
villains and heroes, 74–75
Mowrer, Edgar, 50
warning signs, 118
MSNBC, 45
Marcos, Ferdinand, 85
Mussolini, Benito, 91
McCain, John, 134
McCarthy, Joseph
N
early years, 96
NAFTA (North American Free Trade
Fantasy Crisis Triad, 97
Agreement), 106–107
as fantasy hero, 179
Nazi, description, 6
HCP (high- conflict personality),
Negative Advocates
96–97
bonding with, 22–23
heroes and villains, 97–98
seducing, 20–22, 139–140
high- emotion media, 96, 98–99
negative emotions, 144
on TV, 40
negative news. See also cable news
villains and heroes, 97–98
channels; fake news; high- emotion
McFaul, Michael, 79–80
media; media
McGovern, George, 96
consuming, 42
media. See also cable news channels;
New York Times’ focus on, 46
fake news; high- emotion media;
Nemtsov, Boris, 81
negative news
The New York Times, 46
and politics, 43–45
news. See high- emotion media
rational vs. emotional, 38
Nicholas II, 66–67
Medvedev, Dmitri, 80
Nixon, Richard
Mein Kampf, 63, 65
early years, 99
mental illness, 8. See also DSM-5
Fantasy Crisis Triad, 100
(Diagnostic and Statistical Manual of
as fantasy hero, 180
Mental Disorders, Fifth Edition)
HCP (high- conflict personality),