Book Read Free

Nathan J Gordon, William L Fleisher

Page 53

by Effective Interviewing


  head and face

  Pasricha, Pankaj, 319 320

  eyes, 115 119

  passenger screening

  mouth, 120 122

  “9/11 Commission Report”, 242

  nose, 122 123

  Customs Behavior Analysis training program,

  overview, 114 115

  242 244

  during interrogation, 138

  El Al airline, 241, 242, 242f

  involuntary biological signs, 129 130

  history of incidents leading to, 239 240

  378

  INDEX

  passenger screening (Continued)

  false positives, 168 169

  overview, 239

  history of, 297, 298f

  WeCU Technologies, 244

  “lie tests”

  passive deceit, 12 13

  Air Force General Question Technique, 305

  Pavlov, Ivan, 22, 23

  Integrated Zone Comparison Technique, 305 309,

  PCASS (Preliminary Credibility Assessment Screening

  306

  System), 321, 322, 322f

  irrelevant relevant technique, 301 302

  Peculiarities of Content category, CBSA, 61, 62, 63

  Matte Quadra Trak, 304

  People v. Lyons, 250

  overview, 301

  perception, in truth/untruth, 11 12

  Reid General Question technique, 302

  peripheral details, in CBSA, 62

  relevant relevant technique, 302

  peripheral nervous system, 18, 19, 21f.

  Tri Zone Comparison Technique, 303, 304

  See also parasympathetic nervous system (PNS);

  limitations of, 8 9

  sympathetic nervous system

  manufacturers of, 310, 310f

  personal coding, 99

  overview, 8, 8f

  personal distance, 31

  professional associations, 310

  personal space, 30, 31

  psycho physiological responses, 22

  Personality Diagnosis, in SVA, 66

  “recognition tests”

  personality tests, projective, 38 39. See also Morgan

  “concealed information tests”, 300 301

  Interview Theme Technique (MITT)

  “false key peak of tension tests”, 299 300

  persuasive arguments for telling truth, offering, 260

  “guilty knowledge tests”, 300

  Philadelphia Police Department, 3

  “known solution peak of tension tests”, 297 299

  physiognomy, 5

  “searching peak of tension tests”, 301

  physiological changes. See psycho physiological

  possibilities explaining crime, offering series of,

  responses

  258 259, 274 275

  “Physiological State of the Interrogation Subject as It

  post incident, 68 69, 68b

  Affects Brain Function, The”, 227

  posture, in nonverbal behavioral assessment, 110 114

  physiological truth tests

  Posture/Demeanor score, FAINT, 141, 152, 156,

  See also polygraph

  159, 163

  Angelo Mosso, 5

  preattack warning signs, 294 295

  Cesare Lombrosso, 5

  predictability

  dry mouth, testing for, 2, 3

  of determinations, FAINT, 169 173, 171t

  Forensic Assessment Interview, 9

  of weighted scoring system, 175, 176t, 185

  Harold Sticker, 6

  pre employment interviewing

  Hugo Mustenberg, 6, 7f

  After Interview Interview, 236

  Luigi Galvani, 5 6

  American with Disabilities Act, 236 237

  overview, 4 5, 8

  assumptive questions, 235

  S. Veraguth, 6

  exaggerating numbers, 235

  Vittorio Benussi, 7

  external checks, 233

  William Marston, 7

  Fair Credit Reporting Act, 237 238

  William Stern, 6

  overview, 233, 234

  piloerection, 20, 20f, 291

  planting seeds for truth, 234 235, 234f

  pinching nose, 122

  projective questions, 236

  Piro, George, 224, 225

  sharing, 235 236

  planting seeds for truth, in pre employment interview,

  pre incident, 68 69, 68b

  234 235, 234f

  Preliminary Credibility Assessment Screening System

  PNS. See parasympathetic nervous system

  (PCASS), 321, 322, 322f

  pointing away, 124, 125f

  preparation, interview/interrogation

  poisoning the well, 189

  attitude of interviewer, 34 35

  poker games, nonverbal behavior in, 112

  environment, 29 30, 31, 31b

  polygraph

  flow of communication, 28, 29, 29b

  accuracy of, 309 310, 313

  goals, 27 28, 28b

  computerized, 313 314, 314f, 315f

  location, 29, 29b

  INDEX

  379

  “Miranda warning”, 32, 32b

  punishment, fear of, 256 257, 256f

  note taking, 31, 32, 32b

  pupil dilation, 117 118, 322

  overview, 27, 27b

  pursing lips, 121, 121f

  questions, 92

  structure, 28, 28b

  Q

  time limit, 33 34, 34b

  qualified applicants, ADA permission to hire, 237

  truthful nonverbal behavior, 33, 33b

  quantity of details, in CBSA, 60

  pressing for confession, 262 276

  question and answer (Q & A) format, report, 220 221

  problematic group, SCAN, 76, 77

  questions

  professional associations, polygraph, 310

  See also projective questions; specific types of question

  professionalism, of interviewer,

  by name

  13, 14

  “concealed information test”, 300 301

  projective personality tests, 38 39. See also Morgan

  FAINT

  Interview Theme Technique (MITT)

  comparison, 92 94

  projective questions

  irrelevant, 89 90

  automatic indications of deception, 99

  overview, 89

  BAI method, 99 100

  relevant, 90 92

  examples, 100 104

  “false key peak of tension test”, 299

  overview, 97

  “guilty knowledge test”, 300

  in pre employment interview, 236

  Integrated Zone Comparison Technique, 305, 306,

  truthful versus deceptive suspects, 97 98, 99, 99b

  307 309

  pronouns, in statement credibility, 69 70, 74

  for interviews of children, 211, 212, 213

  props, for interviews of children, 211

  “known solution peak of tension test”, 299

  proxemics, 30, 31

  Matte Quadra Trak, 304

  pseudo aggression, 285

  Reid General Question technique, 302

  psychological set, 24, 91 92, 94

  in SCAN Questionnaire, 75

  Psychological Stress Evaluator (PSE), 314, 315

  scoring answers to, 141

  psychological threat, response of body to, 21

  “searching peak of tension test”, 301

  psychological truth tests

  Tri Zone Comparison Technique, 303

  Forensic Assessment Interview, 9

  S. Veraguth, 6

  R

  trial by ordeal, 3

  raised arm threat, 291, 291f

  William Stern, 6

  Ramirez Sanchez, Ilich, 121

  psychology, witness, 59

  rapport

  �
�Psychology of Confession, The”, 229

  during pre employment interview, 234 235

  psycho physiological responses

  with suspect, 34

  See also polygraph; truth verification instrumentation

  recall, evidenced in eye position, 132f, 133,

  “fight or flight” response, 17 18

  134 135, 134b

  Forensic Assessment Interview, 22

  recall memory, 211

  nervous systems, role of, 18 19

  Reciprocity, Law of, 235 236

  overview, 17

  recognition memory, 211

  parasympathetic/sympathetic nervous systems,

  “recognition tests”

  19 21, 19f, 20f, 21f

  “concealed information tests”, 300 301

  polygraphs, 22

  “false key peak of tension tests”, 299 300

  studying, 25

  “guilty knowledge tests”, 300

  to threats

  “known solution peak of tension tests”, 297 299

  cognitive dissonance, 24

  “searching peak of tension tests”, 301

  conditioning, 22, 23, 23f

  recordings

  conflict, 23, 24

  overview, 279, 280

  overview, 22

  popular opinions regarding, 281

  psychological set, 24

  problems with, 280, 281

  truth verification instrumentation, 317

  written confessions, 281 282

  public distance, 31

  red face, 123, 129

  380

  INDEX

  “red flag” indicators, for airline security, 240

  SCAN. See Scientific Content Analysis

  redirection gestures, 292 294

  scapegoating, 287 288

  reference to exterior incidents, in CBSA, 62

  scenarios explaining crime, offering series of, 258 259,

  reflective questioning, 293

  274 275

  regression, 227, 229

  Schwartz, G.E., 316

  Reid, John E, 94, 99 100, 302

  Scientific Content Analysis (SCAN)

  Reid, Richard Colvin, 240

  open statements

  Reid General Question technique, 302

  changes of language in, 73f, 74

  reinterviewing suspects, 141 143

  flow of, evaluating, 68, 68b

  related external associations, in CBSA, 62

  missing time/information in, 70

  relationships, in SCAN analysis, 70

  out of sequence information, 74 75

  relevant questions

  overview, 68

  example use of, 101, 103

  sensitivity, identifying areas of, 71 72, 74

  Forensic Assessment Interview, 90 92

  signs of credibility in, 69 70

  irrelevant relevant polygraph technique,

  overview, 67 68

  301 302

  projective questions, 101

  Matte Quadra Trak, 304

  SCAN Questionnaire

  scoring answers to, 148 149

  evaluating, 76 77

  Relevant Sexual sketch RS 4, 41f

  example suspect 1, 78 80

  Relevant Sketch RNV 9, 47f, 50f, 53f, 55f

  example suspect 2, 80 82

  relevant sketches, MITT, 39, 40, 41 42, 41f, 43,

  example suspect 3, 82 84

  43f, 153, 156, 160, 163

  example suspect 4, 84 86

  relevant relevant polygraph technique, 302

  example use of, 78, 86, 87

  reliability, 185

  overview, 75

  report writing

  setup of, 75 76

  first paragraph, 220

  “Scientific Cradle”, 5

  format of, 219 220

  scores, UNISA study, 167, 169 173, 169t, 171t

  interviewer opinions in, 221

  scoring, FAINT

  last paragraph, 220

  case study 1, 144 145, 147 150

  overview, 219

  case study 2, 145 147, 150 152

  Q & A format, 220 221

  case study 3

  subsequent paragraphs, 220

  employee 1, 152 156

  tips for, 219, 221

  employee 2, 156 159

  reproduction of conversation, in CBSA, 61

  employee 3, 159 163

  resistance by structure, 89

  employee 4, 163 166

  response style of others, recognizing,

  overview, 152

  290, 291

  overview, 141, 142t

  retarded persons. See mentally challenged persons,

  reinterviewing suspects, 141 143

  interviewing

  weighted system, 173 183, 176t, 180t, 182t,

  “Review of Voice Stress Based Technologies for the

  183t, 184t

  Detection of Deception”, 315

  screening. See passenger screening; pre employment

  right to counsel, 248 249

  interviewing

  rooms, interview/interrogation, 29 30

  screening examinations, 302

  rubbing eyes, 119, 119f

  “searching peak of tension tests”, 301

  secondary involvement relevant questions, 90

  S

  security officers, El Al, 241, 242

  “sacred ass”, trial by, 3

  self accusation, in CBSA, 65

  sacrifice relevant questions, 305

  self confidence, undermining suspect, 259

  salivation, 2, 3, 120, 121

  self deprecation, in CBSA, 65

  san pak ku, 118, 119f

  self touch gestures, 109, 109f

  Sapir, Avinoam, 28, 67, 68, 75. See also Scientific

  Selye, Hans, 21

  Content Analysis (SCAN)

  sensitivity, identifying in SCAN open statements,

  Saviolakis, G.A., 316

  71 72, 74

  INDEX

  381

  September 11, 2001

  Stoelting Instrument Company, 310, 310f

  airline security, 240

  stretched out legs, 111, 111f, 127

  torture use after, 223 224, 230 231

  structure

  sex comparison questions, 93

  interview/interrogation, 28, 28b

  sexual abuse, 211. See also children, interviewing;

  resistance by, 89

  NICHD Investigative Interview Protocol

  “Study in Scarlet, A”, 108 109

  sexual molestation case study

  subjective mental state, accounts of in CBSA, 63

  analysis of, 188 190

  submission, 138

  overview, 187 190

  superfluous details, in CBSA, 62

  sharing, in pre employment interview, 235 236

  supermarket fire case study

  shoulder shrug, 111 112

  employee 1, 152 156

  shrinkage, 233

  employee 2, 156 159

  silence, interviewer, 293

  employee 3, 159 163

  Silent Answer Test, IZCT, 308

  employee 4, 163 166

  simplicity, interviewer, 293

  overview, 152

  single issue suspect cases

  supernatural threat, response of body to, 21

  FAINT, 173, 173t

  surrender, 138

  validation of FAINT, 173, 173t, 174t, 183t, 185

  Suzuki, A., 317

  single issue examinations, 305, 307 308

  SVA (Statement Validity Analysis), 66 67

  six hour rule, 33 34

  swallowing, 121

  Sixth Amendment, 247, 249

  sweating, 6, 20

  skating rink case study

  sympathetic nervous system

  analysis of, 206 208

  aggression, 284 285

  overview, 205 208


  defined, 19

  sketches

  interaction with parasympathetic nervous

  See also specific types of sketches by name

  system, 19 21, 19f, 20f, 21f

  for MITT, 38f, 39, 40, 40f, 41 42, 41f, 42f

  and threats

  TAT, 38 39, 38f

  cognitive dissonance, 24

  smiling, at interviewee, 294

  conditioning, 22, 23, 23f

  snarling, 120 121

  conflict, 23, 24

  social distance, 31

  overview, 22

  social skills, 209

  psychological set, 24

  “SOFTEN” protocol, 294

  symptomatic questions, 305

  somatic nervous system, 18

  spatial zones, 30, 31

  T

  Specific Contents category, CBSA, 60, 61

  Takeno, Y., 317

  spelling, in written statements, 281 282

  tape recordings. See recordings

  spontaneous details/corrections, in CBSA, 63, 64

  TAT (Thematic Apperception Test), 38 39, 38f.

  squinting, 118

  See also Morgan Interview Theme Technique

  standard for expert testimony, 67

  Telling Lies, 105

  staring contests, 116

  tense lips, 120 121

  State v. Anderson, 247 248

  terrorists, 230

  statement analysis, 6. See also forensic statement

  testimony, raising doubts about one’s own,

  analysis

  in CBSA, 64. See also forensic statement analysis

  Statement Validity Analysis (SVA), 66 67

  “Testimony is an Intellectual and an Audition Product,

  statements, written, 281 282

  The” article, 59

  statutory rape case study

  theft

  analysis of, 199 201

  internal, 233

  overview, 198 201

  multisuspect employee, 169 173

  steepled hands, 124, 126f

  theft comparison questions, 92

  Steinberg, Joel, 260

  Thematic Apperception Test (TAT), 38 39, 38f.

  Stern, William, 6, 59

  See also Morgan Interview Theme Technique

  Sticker, Harold, 6

  (MITT)

  382

  INDEX

  thermal imaging, 320, 320f

  trial by combat, 2

  thinking gestures, 128, 129f

  trial by jury, 4

  threat displays, animal, 288

  trial by ordeal, 2, 3

  threats, psycho physiological responses to

  trial by torture, 3 4

  cognitive dissonance, 24

  types of lies, 12 13

  conditioning, 22, 23, 23f

  truth verification instrumentation

  conflict, 23, 24

  brain fingerprinting, 319, 319f

  overview, 22

  countermeasures, 314

  psychological set, 24

  deceptive versus truthful persons, 318 319, 318f

  throat

  electrogastrograms, 319 320

  clearing, 120

  functional magnetic resonance imaging, 320,

  putting hand to, 124

  321, 321f

 

‹ Prev